Master Your Business with Body Language

1. MASTER your business with body language

2. Why is body language important in business ? HumanS can produce over 1 million body languages Ittakes7secondtojudgeapersonontheFirstmeeting SIGNs 700K Facial expression 250K Hand gestures 5K Postures 1K 80% of what remember is from sight and speech 55% of our communication is done through body language 82% of the wORLD is perceived through our eyes

3. 6 universal visual signals

4. proxemics Theories of mans use of space you < 46cm Intimate 46cm 1,2m Personal 1,2m 2,4m social 2,4m + PUBLIC

5. HOW to use body language Meeting a potential client Goal : establish trust Mirror the clients behaviour Dont back away when the client is speaking Stay close but not too close Be open to your new friend 7 secs

6. Move towards the audience on important points Avoid looking at the screen Focus on the audience HOW to use body language Presenting during a pitch Goal : coordinating body language and content 7 secs

7. Move towards them Face in the same direction Nod when they are speaking Smile and stay positive HOW to use body language Encourage people to speak up Goal : get people to participate 7 secs

8. Keep your head held high Open your shoulders Dont slump Lean forward when talking HOW to use body language Lead a team Goal : TO dominate WITHOUT being aggressive 7 secs Lean back when listening

9. Raise eyebrows slightly to show acceptance Smile and nod Touch the person appropriately in a non-threatening way HOW to use body language Goal : state opposing point of view 7 secs Disagree without making enemies

10. Pay attention Make eye contact Smile, nod, dont flirt Find common interest HOW to use body language Goal : be professional, polite and personal 7 secs Socialize with client

11. Lean in to interviewer when you are speaking Mirror the interviewer phYsically Stay open, dont be defensive HOW to use body language Goal : establish trust and friendliness 7 secs Nailing THE interview

12. Spread your armSabout a foot beyond your waist Keep your palms facing down LISTEN AND REFLECT EMOTIONS HOW to use body language Goal : showing understanding 7 secs Dealing withANangry colleague

13. Mirror HIS/HER behaviour, WITH YOURbodylanguage Sit or stand still, except to nod Focus oNyour boss Keep your body and face pointed TOWARDS your boss HOW to use body language Goal : build agreement 7 secs Asking FOR A raise

14. Like what you see? Source: http://www.forbes.com/sites/nickmorgan/2013/11/21/this-body-language-infographic-may-save- or-land-your-job/ Designed by