1. IntroductionQatarQatar, officially state of Qatar is a
country of Middle East occupying the Qatar peninsula (Land
projecting into the water) on the larger Arab peninsula. It got
Independence from United Kingdom in 1971. The boundaries of Qatar
are attaching with Sudia Arabia in south and with the Persian Gulf
countries. The total area of Qatar is approximately is 11,610 km.
The most area of Qatar is desert. The Qatar is absolute Monarchy
(Hierarchy) state, which is control by chief of state called Amir
or Sheikh and the head of government is Prime Minister.The Qatars
economy is mixed (High-Income economy) which provide a variety of
private freedom, combined with centralized economic planning and
government policies, rules and regulations. The economy of Qatar is
depends on hydrocarbons; the country possesses the biggest natural
gas field in the world. The Qatar got 31/187 HDI (World Rank). The
HDI Stand for Human Development Index, which includes several data
such as Life Expectancy, Educations level, Careers, Cultures access
etc. The Literacy rate of Qatar is 89%.The Doha is the capital city
of Qatar. The total population of Qatar is approximately 2,168,673
with the natural increase 5.6% pa. The 99.1% of Qatars population
is urban and .9% is rural (40% Arab, 18% Pakistani, 18% Indian, 10%
Iranian and 14 % others). Islam is main religion of Qatar which is
about 77.5% of total population. The remaining religions are 8.5%
Christian and other is 14%. The official language of Qatar is
Arabic and business language is English.The Qatars culture means
music art dressing etc is similar to other Arab countries (Persian
Gulf) culture. Sharia law is uses as the basis of government in
Qatar. The National of Qatar mostly follow Hanbali Madhab which
means one of the four schools of Fiqh or religious law within Sunni
Islam.In Qatar woman have full right to take her role in society
and also take part in the development of country. The Qatari women
have proved their ability that they do work for the development of
their country alongside their fellow man in all fields. Qatar is
the first Gulf country how allows women to participate in municipal
elections in 1999. That is why, the percentage of women who take
part in the municipal elections in 1999 reached 47%. The Qatari
government allows women to drive legally. Under the leadership of
Emir Hamad, Qatar has experienced of sociopolitical liberalization,
including the approval of womens liberationThe national currency of
Qatar is Qatari Rial (QAR). 1 QAR = 0.2747 USD and 1 USD = 3.6410
QAR 1 QAR = .2441 EUR and 1 EUR = 4.0971 QAR 1 QAR = 27.97 PKR and
1 PKR = 0.03575 QARThe Gross Domestic Product (GDP) of Qatar is
203.235 million US Dollars and its rank is 51 according to World
Bank and increase in GDP is 6.3% in 2014. The per capita GDP of
Qatar is 102,700 US Dollars. The GDP of Qatar according to sector
is following: Industry contribute 79.1% Services contribute 20.9%
Agriculture contribute 0%(Qatars GDP Contribution Graph)The
inflation rate of Qatar is 2.8% and Unemployment rate is 0.4%Qatar
is the major producer of natural gas and also petroleum items. That
is Why, Qatar imports their product for the purpose of foreign
exchange and also imports product which it cannot produce.
Master Tiles LTD (Master Group of Industries)Form of Business:4
Public Limited Companies and 6 Pvt Ltd CompaniesCompaniesThe
Companies which are include in Master Group, such as Master
Sanitary fittings industries Limited, Master plastic industries
Limited, Master tiles & Ceramic Industries Limited, Z & J
Hygienic Products Pvt Limited, Master Ballpoint Pen Industries Pvt
Limited, Baby Master Diapers, Master Poly Propylene Industries,
Master Multi Products, Master PPRC Industry and Master City Pvt
LimitedDirectorsThe Directors of Master Group of Industries are
seven which are Mr. Sheikh Javid Iqbal, Mr. Sheikh Pervaiz Iqbal,
Mr. Sheikh Mahmood Iqbal, Mr. Sheikh Nasir Iqbal, Mr. Sheikh
Maqsood Iqbal, Mr. Sheikh Muhammad Akbar and Mr. Sheikh Muhammad
AsgharName of BusinessCompany name on which we are focusing is
MASTER TILES AND CERAMICS LTD is a subsidiary of MASTER GROUP OF
INDUSTRIESStarting of BusinessMaster sanitary fittings were
starting by Sheikh Muhammad Javid Iqbal in 1982, which is the very
1st business of Master Group. In 1995 its begin the production of
tiles with the name of Master tiles and Ceramics Industries Limited
and in 2003 it introduced granite tiles in Pakistani market.Timing:
(For Master tiles LTD)The timing of Master Tiles is Full time, 24
hours a day and 3 shifts of Labor (8 hours/ shift)LocationHead
officeG.T. Road Gujranwala, PakistanProduction Site (For Granite
Tiles)G.T. Road Kamoke, Gujranwala, PakistanProduction
Capacity30000 Sq. MeterContact InformationPh#
092-055-111-300-400Fax# 055-272127, 272721Email
[email protected] Address http://www.mastertiles.comBusiness
AdvisorsMaster Tiles is a big business unit so for better
performance in the market. It needs some advisor which is a Legal
Advisor Firm, Chartered Accountant Firm, Advertising Agency, Ahmad
Rauf Associates, Illyas Saleem Company Lahore, Creative
Consultants
2. Firm AnalysisMaster tiles was Formed by Sheikh Mahmood Iqbal
in 1995. It is located in Gujranwala near Kamoke. Master Tiles is
one of the best tiles producer/manufacturers in Pakistan. Master
Tiles provides opportunities to upgrade or improve the standard of
living or life style by introducing the Granite Tiles for the 1st
time in Pakistan with best and latest Italian technology. The
Master Tiles import their Granite Tiles manufacturing plant from
Italy in 2002. For the better result and Quality production they
hire the engineers from Italy which operates that plant. The Hiring
of Engineers from Italy is made because there is no engineer
available in Pakistan which operates that plant. They have also
hired some foreign employees like Italians &Mexicans who had
been working there for more than 13 years. They have hired quality,
skilled and well educated staff. Master Tiles plant has a capacity
to produce more than 30000 Sq/meter tiles per day. The Company also
Exports the tiles to UK, Afghanistan, Italy and UAE.The
Professional team in the departments such as Marketing, Finance,
Production, Quality Control, Research & Development, Customer
Care DepartmentMaster tiles have a computerized system in the
organization. Computer network is used to share the information
between departments. Master Tiles have quality, skilled and
qualified employees. Master Tiles manufactures/produce tiles in
different designs and colors. Master Tiles are planning to build
another new manufacturing plant to meet the demand which are about
to be increase in future. The key product of Master Tiles is
Granite Tile. The Granite Tile is manufactured by the Granite
stone. Granite is the most durable building stone because it is
porous quality stone. Granite is easier to maintain then marble
because it is very hard material. Granite is formed/made under the
surface of earth at extreme highly temperatures. In KPK and
Baluchistan and in different Northern Areas Granite stone is easily
available. Granite is the one of the largest extracted
mineral.Therefore, we decided that we also exports tiles to Qatar.
Because lots of construction projects are start in Qatar Like
hotels, restaurants, Football Stadiums Buildings Shopping malls and
others. The reasons of starting of construction projects is that
the Qatar host the FIFA World Cup 2022 and Asia Football Cup in
2018 and also World Fencing Championship 2017. Due to hosting of
FIFA world Cup and other major sports events many
foreigners(Different Countries National) comes to Qatar for
watching and enjoying the football match (World Cup)and other
sports events. So that it is a great opportunities for businesses
to establish their business in Qatar because it is a very good road
to enter in international trade and make their products and company
as a multinational product and company because football is a world
famous game and people like football more than other sports. That
is why, we decided to take this opportunity and export their tiles
to Qatar for the purpose of making their product and company a
multinational product and company.The other reasons are the Qatari
government allows foreigners to invest their money for incensement
of their business and also income. They Give benefits to foreigners
for investment in Qatar such Tax free for a specified period of
time and also provide help for starting and operating their
businessesMissionThe ceramic tiles industry is a major force for
the improvement of quality of life across the world. Master aims to
be the leading manufacturer of best quality ceramic tiles and
pledges to prove its customers with latest designs, varieties and
innovative products in line with the internationally changing
trends. Through achievement of our aim we will enhance the wealth
and well being of our stakeholders, employees and communities, whom
we serve and in which we operate.VisionMasters vision is to lead
the market with innovations in product development to improve the
quality of life and lifestyle of its customers. With timely
adoptions to rapidly developing technologies and meaningful
investment in human resource training, Master will serve to
maintain the differentiation edge through provision of unmatched
products and services to its customers at a competitive
price.Quality PolicyAt Master, Quality Management System (QMS) is
aimed, planned, developed and implemented to bring excellence in
our products and services. We believe that quality adds value and
we are determined to serve our valuable customers with highest
quality products in order to provide best value for their money.
Compliance with related legislation, regulations and code of
conduct are central to our quality policy.
Certifications
ISO 9001: 2000 (UKAS Quality Management)
Award (Brand of the year Award in 2009 in Ceramics tiles
category)
Domestic & International MarketsMaster Tiles have a rewarded
that it is a quality leader in the production of tiles in Pakistan.
So Master is taking the exports markets and makes Pakistan
Proud.When it comes to quality in a global context, Master has got
a dual advantage as compared to any other producer in the world.
Master operates the worlds latest Italian plant and equipment under
the supervision of leading Italian professionals. The real
edge/advantage comes from the availability of unique quality of raw
materials, are unmatched in the world. This exclusive combination
results in a product, make it good. That is why, customers all
across the globe having access to our products choose them as their
1st preference. The trust which is given to Masters products by
Pakistani people, that rapidly increases beyond the
borders.Currently, Master is exporting its products to United
Kingdom and Afghanistan directly and indirectly to many European,
Middle East, Asian and African markets. This time Master is decided
to exports their products to Qatar because of starting of
construction projects and FIFA world Cup 2022 for the awareness of
their products throughout the world.SWOT AnalysisStrengths The main
strength of Master Tiles is their newest technological and hi-tech
imported plant which is extremely computerized. The strength of
Master Tiles is their vastly professionals and skilled/expert
foreign personnel who are working there for more than thirteen
years. One of the strength of Master Tiles is its production
ability or capacity. It can produce more that 30000 Sq/meter per
day which is the upper most as compared to the local competitors.
Master Tiles has the ability to meet the vast demand. They have a
computerized structure through which communication between
different departments can be done quicker. They have their own
Research and Development sector and they always seek to find the
new opportunities to improve the quality and create new
innovations. They have a large distribution channel all over the
Pakistan. They have good and long term associations with their
dealers. They can construct squander range of designs, styles and
colors which is one of the foremost strength of Master
Tiles.Weaknesses: The main weakness of Master Tiles is the
maintenance and repairing of its Italian manufacturing plant. Once
there is a problem in plant then it requires a full day for
repairing and again become in operational positions so it could be
a further weakness of Master tiles. A further weakness of Master
tiles is that networking system because there whole internal
communication based on networking so if there could be any problem
in key server so their whole communication will stop. As company
divides whole Pakistan into diverse region sop if there is miss
communication between each region and company and if it affects
their supply chain process than it could be a further weakness of
the company.Opportunities Qatar has one of the highest GDP per head
in the world and the per capita income is $93714. SO, the
purchasing power of residence of Qatar is high to purchase our
products. The Budget of Qatar is in surplus which is 22.3 Billion
Qatari Rail. It represent that there is much capacity in its budget
to import because according to economist, the balance between the
exports and imports is suitable for any country. We are going to
export our products in Qatar. So, we have to deal with letter of
credit and bill of lading and in case of urgent need of money we
can receive/withdraw the money from the importer at any time but
the condition with great credit worthiness and by delivering the
ordered products. There is no restrictions in investing in Qatar
and withdrawing the investment from Qatar and free from restriction
of capital outflow and inflow. The currency of Qatar is almost
stable but the Pakistani currency is fluctuating time to time. It
means in case of depreciation of Pakistani currency we will receive
the high transfer receipts.
Threats Brand Recognition-Master tiles will newly launch in
Qatar. So it will be faced brand recognition challenges among
existing brand which have well brand recognition in Qatar Financial
Stability of Retailer-Master Tiles will not have its own
distribution channel or outlet in Qatar. So, Master Tiles will face
the problem of seeking out the financially strong retailer, which
he exports its products. Acceptability-Master Tiles will be newly
export to Qatar. So, it will face another challenge of customer
acceptability of its product because it is very much difficult for
newly launched product to gain customer acceptability for its
goods/products. International Competition-There is international
suppliers in Qatar who provides tiles to people for construction
purposes. So, it will be another challenge foe Master Tiles to
compete in with those international competitors for getting
reasonable market shares because these competitors are old in the
Qatari tiles market and they are well established. Meet
International Standards-It also another challenge for Master Tiles
to maintain international quality standard because of competing
with international brands which is known by people of Qatar and
also people of world.
3. Political EnvironmentPolitical SystemThe Qatar is absolute
Monarchy (Hierarchy) state, which is control by chief of state
called Amir or Sheikh and the head of government is Prime
Minister.RulerMuhammad1868-1878
Qasim1878-1913
Ahmad1893-1906
Abdullah1913-1949
Ali1949-1960
Ahmed1960-1972
Khalifa1972-1995
Hamad1995-
Executive BranchIn Qatar, Al Thani family holds power, since
getting independence in 1971 from United Kingdom. The head of
state/country called Emir and the head of Government Called Prime
Minister. Politically Qatar is involving from a traditional society
into a modern welfare state. Government department have been
established to meet the requirement of social and economic
progress. The basic law of Qatar is Sharia (Islamic law), granting
the Emir preeminent power. The Emirs role is influenced by
continuing traditions of consultation, rule by consensus and the
citizens have a right to appeal personally to Emir. The Emir, while
directly accountable to no one, cannot break the Sharia (Islamic
law) and, in practice, Emir must consider the particularly
important phenomenon and the religious establishment. In the
Advisory Council their position was institutionalized, an appointed
body that help Emir in formulating policy. Qatar has no electoral
system. Qatari government banned Political parties.Tamim bin Hamad
Al Thanibecame the Emir of Qatar on 25 June 2015 after his father
Hamad bin Khalifa Al Thani handed over power to him in a televised
speech.OfficeNamePartySince
EmirTamim bin Hamad Al Thani25 June 2013
Prime MinisterAbdullah bin Nasser bin Khalifa Al Thani25 June
2013
Main Office holders
MinistriesThe ministries of Qatar is the ministry of Foreign
Affairs, Defense, Interior, Public Health, Energy and Industry,
Municipal and Urban Planning, Finance, Culture Arts and Heritage,
Labor and Social Affairs, Education and Higher Education,
Endowments and Islamic Affairs, Amiri Diwan -SheikhAbdullah bin
Khalifa Al Thani (Prime Minister), Department of Investment
Promotion, Council for Family Affairs (Supreme), Judiciary
Council(Supreme), Public Prosecution, Qatar News Agency (Minister
of Information)Consultative AssemblyThe Consultative Assembly
(Majlis as-Shura) has appointed 35 members with only consultative
tasks. In 2003, Qatars Constitution calls for a 45 member elected
Legislature, which include 30 elected representatives and 15
appointed by theEmir. Prime Minister Al Thaniin 2006 & then
theDeputy Prime Minister announced that elections would be held in
2007 but only lawmaking council evaluation the subject was created
that year. The elections have been delayed three times; most
recently in June 2010,when the Emir Hamad bin Khalifa Al Thani
unlimited the tenure of Consultative Assembly till 2013.Political
PartiesNo Party in Qatar because Qatar is absolute Monarchy
(Hierarchy) state, which is control by chief of state, called Amir
or Sheikh and the head of government is Prime
Minister.Administrative DivisionsThere are 7 municipalities of
Qatar: Ad Dawah, Al Daayen, Al Rayyan, Al Khor, Al Wakrah Al
Rayyan, Madinat ash Shamal and Umm SalaPolitical RiskQatar's has
short-term political risk profile because it politically stable in
the region. Regardless of enjoying little in the way of democratic
liberty, Qataris benefit from huge hydrocarbon wealth which is
increase liberally across the country's local population and enjoy
the highest per capita GDP in the world. A tiny population - and
one without much leaning to gripe against the government - will
keep the country insulated from large-scale public turbulence in
the instant term.
4. Legal EnvironmentLegal System in QatarLegal system is found
in two classical sources. One it is Islamic law and seconds it is
founded principle of Napoleonic civil code .In 1961, legislation
process start in Qatar country when no law in Qatar country in this
year as well as it is issue in official gazette.Constitution Legal
System in QatarThe constitution of Qatar is based on promoting
international and security in respect Of International Trade. The
law explains basic and human rights .condition in legal agreement
that all citizens are equal rights and duties. All people are equal
and there is no gender discrimination on the basis of language and
religion the law provides the administrative framework for
governance the state is base on separation of authorities.Judicial
SystemThe judicial system is established by the three judicial law
in 2003.litigation is divided in to three stages .all court is
declared result in Arabic. decision of lower court is not final .we
are appeal the supreme court before decision .The supreme court
shall have technical decision and have extra duties of this court
described in legal principal.Commercial LawThe commercial law deal
in commercial actives, commercial agencies and commercial contract
of the buyer and sell. This is also regulating in banking
transaction, such as bill of exchange promissory note.Commercial
Companys LawThe law provides that any company establish in Qatar
must be classified in to two categories one is limited liability
and second is shareholding company. Limited liability mean the
liability of partners are limited up to capital. Under this system
investor register our company under limited liability with 2
minimum and 50 maximum shareholders with authorized share capital
200000. Public shareholding company must have 5 minimum shareholder
with a capital not les n ordinary working hour and trade. The share
of Shareholding Company is trade on stock exchange market.Foreign
InvestorThe law regulate about the foreign investor is that he can
invest in every field except commercial agencies and real estate
trading. The general rule is that 51% property of business venture
is owned by Qatar citizen. Foreign investor can owned ownership 49%
to 100% by the decision Minister of business and trade under
certain conditions.Tax LawTax is levied on foreign investor on the
income arising the activates carry on in Qatar .The activities
under subject to taxation professional services, speculation
business, contract work or any other work under for the purpose of
profits.Customs LawAny company import goods in to Qatar for the
purpose of sale must have import number. This number is provided by
foreign Minister .The standard rate of customs duties is 5% of
imported goods value. If the imported goods from the main land of
Qatar then no taxation.
Labor LawThe relationship between the employer and employee is
called labor law. Regular working hours are 8 hours in a day. In
Ramzan, normal working hour are not more than 6 in a
day.Environment LegislationThe environment in Qatar is protected.
The Protected environment provides a plate form for work
peacefully. The person who is not maintains the safe environment
then responsible of fine and imprisonment.Qatar Financial Centre
Qatar financial centre is established in 2005.the main object of
Qatar financial centre is to provide international banking service
and insurance. Qatar financial centre is to provide environmental
investment in various ways.Intellectual propertyIntellectual
property rights are according to the territory which means they
give protection against the companys product or service only in the
region or country in which they are registered. When a firm is
going to trade internationally then that company has to register
its intellectual property in the exports markets.So for the
registration of intellectual property in the Qatar the companies
have to visit in the Qatar trade mark office. It also includes
inventive designs or industrial models. Qatar copy rights protect
original literary work and artistic works. It also includes the
registration of the computer programs and databases which are very
important in their subject matter or we can say that materials must
be registered in the Qatar copyright office for their protection.
It is also to be noted that foreign copy rights, patents and
inventions must be registered in the Qatar patent office.Legal
issues in international businessThe train departing from platform 1
is the 2012 train to multi-billion infrastructure project in the
Middle East, which is going to connect to Qatar, UAE, Oman, Kuwait,
Bahrain and Saudi Arabia due to host the FIFA world cup 2012.
Thousands of legal issues arise in Qatar by doing businesses there.
The Qatar government is expecting from foreign businesses that they
should avoid these business mistakes in future. These mistakes
arise in the areas of the company laws, foreign investment laws,
tax, and employment, Immigration, tendering and engineering laws.
Mostly these happen in the business set up. Certain mandatory laws
of Qatar will apply other issues in the contract. Due to western
standards Qatar construction laws are difficult for the
constructors because of on demand work, no extension in the payment
and certification periods and requirement of high performance from
the project. However the agreement between the contracting parties
can be amended and can also be revoked only with the consent of the
contracting parties.In Qatar liability is considered a liability
cap which means there liability is unlimited happens due to the
fraud or mistakes. Another is the decennial liability which means
strict liability under which the contractors and designers jointly
guarantees that the project and other legal provisions will be
completed within 10 years. Pre agreeing damages does not fix any
liability but have to give insurance by consulting with their
lawyers. This may be difficult for a contractor to prove that no
serious damages will happen. If the liquidated damages have been
happen then it can only be reduced by consulting with the court of
Qatar. Otherwise all the agreement to the contrary is void. The
above liability does not apply on the employers. If the losses are
greater than anticipated he cannot claim more than the agreed
amount.Legal RiskQatar has fair legal system. The quality of the
legal system is high and the country's legal code is well
developed. Contracts can be enforced. There is low Risk of
Expropriation. There is a low threat from terrorism. Due to lack of
corruption and restrictions Qatar becomes more attractive country
for exports and Qatari government allow foreigner to invest in
their country freely.
5. Economic EnvironmentEconomic systemQatar has a mix economic
system. Which provide a variety of private freedom, combined with
centralized economic planning and government policies, rules and
regulations? The economy of Qatar is depends on hydrocarbons; the
country possesses the biggest natural gas field in the world. The
Qatari economy will continue to get bigger at a rapid pace over the
next few years, supported by accommodative fiscal policy -
Particularly infrastructure spending - and strong population
increments. The non-hydrocarbons economy will force growth, with
construction action and the services sector set to remain the
foremost performers.Main products and servicesMore than 70% revenue
of Qatar is earned by petroleum and natural liquefied gas. And GDP
of Qatar is dependent on petroleum and natural liquefied gas more
than 60% and roughly 85% of the earnings from export is earned by
same products.The economy of Qatar having the reserves of proved
oil reserves more than 15 billion barrels, and Qatar is providing
the same level of production for 23 years as compare to current
level. The per capita GDP of Qatar is highest all over the world
due to oil. Qatar is having proved reserves of gas more than 5% of
the whole world and thirdly in the countries which having highest
reserves in natural gas. It is important to increase the production
and export of natural gas.The long term goals of Qatar is to off
shore petroleum and diversify to their economy.
IndustriesCrude Oil Production, Fertilizers, Petrochemicals and
Refining Ammonia and Reinforcing Cement, Bars, Commercial Ship
RepairsEconomic RiskQatar was the 1st fastest growing economy of
the world over 2008-2012 with the highest GDP growth rate of 12% as
compared to china (second faster) 9 %. In2013 growth rate was 6.5%
and in 2014 was estimated 6.8%. IMF was anticipating that the world
growth for 2014 will be at 3.6%. The Qatar has the 3rd largest
economy in GCC, after Saudi Arabia and UAE. IMF forecast that the
Qatar will have the highest growth rate over next five years. Qatar
is ranked in 16th WEF Global competitiveness report 2015.National
vision of Qatar 2030 is based on social, economic, environmental,
human capital expansion. Qatar has equal to US$220bn of investments
planned to deliver the National Vision 2030 and Football World Cup
in 2022, including $182bn of projects to be implemented in the next
five years (excluding oil and gas and private sector projects).
Qatar having planned to spent $60bn expenditure of 2014-2015 highly
focusing on infrastructure education and health. This is one of the
most ambitious investments in the world.Large scale infrastructure
includes Doha metro system, new port and road projects.Rapid growth
rate of population is expected to generate demand for accommodation
both residential and commercial, education & medical services.
Qatar growth has built on exploiting gas on third after Russia and
Iran. Qatar was the 4th largest gas producer in the world and
largest LNG exporter since 2006 and its the worlds largest exporter
of helium. Qatar is also an oil exporter and member of OPEC. Qatar
is very important to UK energy supplies through its export of
LNG.Oil and gas accounted for 58% of economy but only 6% people
were employed in this sector. Services accounted for 29% of nominal
GDP with 47% workforce. The non-oil companies (manufacturing,
utilities & construction) accounted for 14% of nominal GDP with
46% of total workforce. Agriculture accounted for only 0.1% of GDP.
Safeguarding and maximizing oil and gas but its desire to diversify
its economy to different fields.The UK and Qatar are key trading
partners. Qatar is the 3rd largest exporter market in the Middle
East and North Africa region. An export from British to Qatar has
been increased significantly from 353 million pound to 1.53 billion
pound.Exports integrated industrial machinery, plant &
equipment, electrical machinery, vehicles, luxury products, power
generation and foodstuffs equipment. The most recent available
figures for the value of the UKs export of services as well as
legal, consultancy & financial services were 525m in 2012. In
June 2009, Qatar and United Kingdom signed a Double Taxation
Agreement. In October2009, United Kingdom and Qatar also signed an
Investment Promotion & Protection Agreement, while this has yet
to be ratified. In 2011, the United Kingdom was the 4th largest
exporter of products to Qatar. The other major trading partners
were the United State of America, United Arab Emirates, Saudi
Arabia, Japan, India, Germany, Italy, France and South Korea.
6. Monetary EnvironmentCurrency SystemIn the beginning currency
of Qatar was Indian rupee. Qatar adopted Saudi Rial in 1966 when
India devalues its currency. After that Qatar introduced its own
currency named Qatari Rial. In 1973 the Qatar Central bank was
established. All notes and coins became the property of the bank
but continue to circulate for several years.In 2001 the Qatari Rial
was pegged with US dollars at a fixed exchange rate of USD 1 = 3.64
QAR and this agreement was signed by the Hamad Bin Khalifa Al Thani
Emir of Qatar. This system explains the upper and lower limit of
sale and purchase of US dollar by Qatar Central Bank with banks
operating in Qatar. This was done to make ensure the stability of
the Qatari Rial and to reduce the price volatility (change
rapidly).Currency RiskThe Qatari Rial will remain pegged with the
US dollar and revaluation is not expected in 2015-2016. This peg
may create hurdles in monetary policy of Qatar and the Qatar
Central Bank will have to do some extra work to adopt more flexible
tools to address rising inflation and persistently high liquidity
in the banking sector. There is one advantage to Qatar central Bank
is that it holds large foreign reserves which can be deployed to
defend the peg if the need arise.
7. Trade EnvironmentMajor exportsThe major exports of Qatar
include the liquefied natural gas (LNG) and petroleum. 70% of the
government revenue is generated through these exports and more than
60% of gross domestic product is also based on it in the markets of
East Asia and Middle East. Qatars oil reserves of 15 billion
barrels will continually make contribution in its exports for next
23 years. Production and export of natural gas are becoming
increasingly important.Top five major exports of Qatar are:The
exports of Qatar are Natural Gas (47%), Crude Petroleum (39%),
Refined Petroleum (7.1%), Ethylene Polymers (2.1%) and Nitrogenous
Fertilizers (1.3%)(Qatars Top Five Exports Graph)
Major importsThe major imports of the Qatar are machinery and
transport equipment. Some imports are also comprised of
agriculture, steels and chemical products.Main trading partnersThe
main export partners for the Qatar are these countries Japan,
India, Singapore, Republic of Korea and Thailand. In the Middle
East the UAE is the main target of Qatars exports while Africa,
Egypt, United States and United Kingdom are also the main markets
for Qatar exports. Similarly the import partners for Qatar are the
United Kingdom, United States, Japan, China and some European
countries like Italy. In short the main trading partners of the
Qatar are Saudi Arabia, United Arab Emirates and United Kingdom.
Top Five Exporters Countries of QatarThe top five importers of
Qatar are Japan (31%), South Korea (22%), India (15%), Singapore
(6.6%) and China (6.4%)(Top Five Exporter)
Regional Economic Integration Both countries Pakistan and Qatar
are blessed with deep rooted historical multidimensional relations
based on cultural attractions, shared traditions and values,
geographical closeness and uniqueness of interest. Both these
countries provide support to each other and also the people of
these countries so that there can be built an excellent bilateral
relations among them and further economic integration in future.
Pakistan has high importance to the regional and strategic position
of Qatar in the Middle East and in the Muslim world today. Pakistan
keens to further enhance the regional and economic integration in
all fields. Qatar assures that it will help Pakistan in achieving
Free Trade Agreement with the Gulf Corporation Council (GCC)
countries. On the other hand Government of Qatar has recently
constructed a model village, schools, shopping malls and masjids in
RahimYaar Khan District. Pakistan and Qatar joint ministerial
commission provides an excellent opportunity to enhance economic
and trade relations between these two countries in the various
fields. Pakistan provides an ample opportunity to Qatari business
men and investors in the sectors of national economy like power
sectors, health, education and infrastructure. Tariff and Trade
BarriersQatar has promoted an open investment and trade policy in
recent years to diversify its economy and from being heavily
dependent on energy sector exports. Qatar national vision of 2030
is to promote competition, trade and investment by reducing
barriers to entry and strengthening the competition. Qatar is
reviewing its trade policy of urging foreign investments and
reducing restrictions by opening more sectors that currently have
restrictions. Qatar has become a contracting party to GATT 1994 in
which he bound on all tariffs of goods and services.Qatars tariff
schedule is not published or available to the public but it is
based on the unified custom tariffs of the Gulf Cooperation
Council. The tariff schedule has one rate of duty applicable to
each tariff line, weather supplied by WTO member countries or not.
But the Qatars applied tariff rates remained low and relatively
constant over the period. In 2007 tariffs averaged 5% and remained
at this same average level in 2013. The agriculture tariffs are
approximately high than industrial goods. Qatar maintains a simple
tariff system that is 0%, 5%, 20%, 100%. Applicability of these
duties depends upon the nature of the product. The vast majority of
tariffs are at 5%. Internationally Qatar maintains various trade
barriers to discourage foreign investors like import of religiously
and government sensitive items but do not impose any duty on
products like rice, wheat, powdered milk etc. investment in
beverages and other alcoholic products, armed, military and
ammunition products in Qatar required permission and license from
the Qatar government and may impose hundred percent duty on such
products including tobacco. Government Incentives for Conducting
Business in QatarThe goal of the Qatar government is to diversify
its economy away from heavy dependence on the sector of energy. It
has various incentives for the foreign direct investors so that
government can urge them to invest in other sectors. The incentives
includes subsidized gas prices, tax holidays, land at no-market
rents, favorable electricity rates, exemption of taxes on exports,
loans at competitive rates and dont apply any import duties on the
import of machinery, equipment, and spare parts for the industrial
projects.8. Cultural AnalysisCultureCulture is a set of beliefs,
values and traditions in any society which are socially shared,
communicated and accepted in a society.The Quality in a person or
society that comes from a concern for what is regarded as excellent
in arts, letters, manners, scholarly pursuits, etcCulture of every
country is different and it is important for a company to
understand the culture of the host country before launching the
product in that country. It is also important to understand that
how people perceive our product in that country. A company should
determine the dimensions of the host country and also the norms of
that country. Dimensions and norms play a key role in the
development of the culture of that country.Culture is traditional
country experiencing rapid social changing. It is important to
Qatar to maintain its heritage and the modern appearance may
mislead people into forgetting that it is still a traditional
society with consequential social confusions. We by choosing the
master tiles company have analysis the culture of our host country
Qatar and determine the culture by relating this to a model of
Trompenaars and Hampden-Turner. This model explains the seven
dimensions of the culture and helps us to completely analyze the
culture of Qatar. First we are going to explain the seven
dimensions of the culture with the help of this model.
Determinants of CultureThe determinants which can affect the
nature of work in the Qatar primarily are religion, political
philosophy, education, language and social structure. When a new
firm or a foreign firm comes in this country it has to consider
these crucial factors or determinants. These determinants can
become the cause of success or failure in the Qatar. How these
determinants affect the working of a firm in Qatar are briefly
explained below.ReligionThe religion of the country Qatar is Islam
and the dominant version of Islam in Qatar is the Wahhabi or Sunni
Islam. Although the local population of Qatar is made up Islam yet
there are high number of other workers belongs to other countries.
When a firm will launch a product here it has to follow the Islamic
philosophy otherwise the product will totally flop in
Qatar.Political PhilosophyThe Qatar is the country based on the
absolutely monarchy system in which all the matters are solved by
the king or emir of the country and he does not allow the others to
interrupt with the matters of the government. The Sharia system of
legislation is implemented in the country. So for a firm to be
successful there is necessary for him to refrain from taking part
in the politics. EducationIn Qatar to fulfill the mission 2030
education has become very important for the development of the
Qatari people. There are too many campuses of foreign universities
and operate under the Supreme Education Council. Most of the
universities provide free education to the children of government
employees. Qatar universities provide education based on science
and technology and also the curriculum of business. So education is
the determinant due to which people come to know that what firms
are going to operate in their country and how much ethics are being
followed by them.Language This determinant also plays a key role in
the success of the firm in a host country. When a firm launches a
product or export in host country it has to understand their needs
and demand about the product and also understand that at what price
people can buy this product. All this can be done with the complete
understanding of the language of that country. For us as exporting
master tiles and sanitary there it is an opportunity that our
national language Urdu is also speaks somehow. Language is the main
source of communication in every part of the world and every
country has its own language.
Culture DimensionsThis model explains that peoples are not only
different with one another they also differ in every definite, even
expectable ways. This is because each culture has its own way of
thinking, its own preferences and also has its own beliefs and
values.These dimensions consist of the following main
features.Rules versus RelationshipPeoples of the Qatar place a too
much importance to the rules, laws, values, obligations and
regulations. These people give time to each other to make decision
and provide clear instructions, processes and procedures so that
people can help and understand each other. Qatari peoples never
give importance to their relationships over the rules of their
country. It is also to note that these peoples do not build
relationships with each other so early.Individual versus GroupOn
the basis of individual feature these Qatari people love to reward
their performance, love to work with freedom and use their
initiative. These peoples also love to work with group and praise
and reward group performance. When they work in group they dont
praise their individual performance. Qatari people allow involving
others in decision making and avoiding favoritism. How Far People
Get InvolvedPeoples of Qatar do not get involved with the personal
lives of other and that is why they do not give much importance to
the relationships. They just focus on their objectives. But these
people also spend time outside work hours with colleagues and
clients. On the sense of business these peoples have personal
discussions at work.How People Express EmotionsPeople make a great
effort to control their emotions they do not get influence unless
their actions and thinking deal with them. Mostly peoples do not
get involved with the situations happing in the country. It means
they do not think that what other peoples doing. They find ways to
express their emotions at work. They also use emotions to
communicate their objectives and manage conflict effectively before
it becomes personal.How People View StatusQatari peoples work well
when they get reward on their achievements but remains within the
norms and culture of their country. These peoples loved to be
valued what they are and often get power and titles without show
off in authority. These people do not let their authority to
perform negatively in the culture.How People Manage TimeThese
peoples are punctual and give too much value to the time. The
culture of the Qatar is also to perform one task at a time keeping
deadline in mind and set clear goals. Sometime they consider
performing several projects at one time and needing some
flexibility in managing time.How People Relate To Their
EnvironmentInternally in the companies these peoples learn from
other peoples and also take control on their learning. From the
culture of the Qatar it is analyzed that peoples and employees set
objectives and agree with people. External environment also affect
their thinking example is the nature of the country is hot and
these peoples need air conditions to work within the offices.On the
other hand some other dimensions can also effect on the culture of
the country and these are as below.On Gender BasisWomen in the Arab
countries including Qatar can now work safely in the offices and
also can take part in the decision making of the company. Before
now females were not allowed to work due to some weak
implementation of the laws. Now days women can work without any
problem.More local women are entering the work force in Qatar and
some employers view them as harder working and more reliable than
the average local male worker. Women rising to positions of power
and influence tend to come from middle and upper families and
support their families.Long Term OrientedThe Qatari people are long
term oriented and now mainly focus on the 2030 vision and thats why
we analyze that these peoples are long term oriented. This also
explains that these peoples can adopt all changing
environments.Uncertainty AvoidanceIt is the natural behavior of the
all culture people that they move away from the uncertain
conditions and avoid it at all possible levels.
Cultural NormsNow we can further elaborate the culture of the
Qatar in the sense of the cultural norms and code of ethics and
these should also expected from the visitors. These cultural norms
are briefly explained below.Permission for Taking PictureSeek
permission for taking photographs of people and be cautious about
taking photographs in public. For security reasons the Qatari
government do not allow to take photograph of government buildings,
military and some industrial sites, as well as some internal and
external portions of the airport or shopping malls.DressIt is
expected from the visitors that they should not wear tight clothes
by women and open shirts by the men. They should also follow the
courtesy and hospitality and respect in the Arab world. There are
two different types of clothings in the Arab country regions and in
the Qatar. One is for the local women and the other is for the
foreigners. Arab women outside the home will dress like the rule of
Islam as they have to wear abaya which covers the women from head
to feet. Qatari men wear the thobe a loose ankle length robe made
from fine white cotton as worn by Omanis. The visitor women are not
allowed to wear tight and sleeveless.
LanguageThe official language is Arabic but English is
increasingly becoming the chosen language particularly in business
situations. Interpreters can be hired for business situations where
English is not understood by them. Urdu which is the language of
Pakistan is also spoken in Qatar. The following chart presents a
few words which will provide help to foreigners and audio tapes or
a simple Arabic language books can also provide help with
pronunciation.EnglishArabicEnglishArabic
YesAiwaHello (literally, peace be with you)Al salaam alaykum
NoLahHello (said in response)Waalaykum e salaam
Please (to a man)Min fadhlakHow are you?Kef halak?
Please (to a woman)Min fadhlakWelcomeMarhaba
Thank you (to a man)MashkurI am well, thank
youAl-humdulillah
Thank you (to a woman)MashkuraGoodbyeMaalsalaama
GreetingsThe most common greetings in the gulf region and in
Islam are the ASSLAMU ALAIKUM and to which the correct reply is the
WA ALAIKUM MUSLAM. This is also in the Pakistan. Men should never
shake hand with women either they are all foreigners or not.
TitlesIt is a common practice in Qatar to tell your first name and
family name. Woman who are married they use first their first name
and their husbands name.FoodThey make their Breakfast between 6.00
am and 8.00 am, lunch between 1.00 pm and 3.00 pm. And Qatari
people do their evening meal at home in 18.00-19.00 with tea. The
traditional dishes of Qatar are Machbous, Mathrooba, Kousa Mahshi
and Wareq Enab and drink is Qahwa HelwEvents& FestivalsThe
events and festivals are celebrates in Qatar are Eid Ul Fitar, Eid
Ul Azha, Ramzan, Art Festival Of Qatar, Doha Cultural Festival,
Doha Tribeca Film Festival, Qatar Marine Festival, Qatar Master
Gulf Tournament, Qatar Open Tennis TournamentInvitationsIf you are
invited in the home of the Arab country you should accept it. You
should generally take every opportunity to become acquaint with the
local people and avoid the natural tendency to stay within the
social and physical confines. In these countries you should avoid
politics and religion as subjects for discussion. It is also to
note that before entering to the home of Arabs you should remove
your footwears.
9. Challenges And Opportunities Of Doing Business In The
QatarChallengesChallenge (the condition of being faced with)
something that needs huge mental or physical effort in order to be
done fruitfully.The Qatar Business environment is not much
challenging because government promote foreign investment in the
country by giving tariff benefit, free trade, no import duty on
import of machinery and raw materialThe Following Challenges to be
face, Master Tiles in Qatar:Brand RecognitionMaster tiles will
newly launch in Qatar. So it will be faced brand recognition
challenges among existing brand which have well brand recognition
in QatarFinancial Stability of RetailerMaster Tiles will not have
its own distribution channel or outlet in Qatar. So, Master Tiles
will face the problem of seeking out the financially strong
retailer, which he exports its products.AcceptabilityMaster Tiles
will be newly export to Qatar. So, it will face another challenge
of customer acceptability of its product because it is very much
difficult for newly launched product to gain customer acceptability
for its goods/products.International CompetitionThere are
international suppliers in Qatar who provides tiles to people for
construction purposes. So, it will be another challenge foe Master
Tiles to compete in with those international competitors for
getting reasonable market shares because these competitors are old
in the Qatari tiles market and they are well established.The
International competitors who gave competition to Master Tiles in
Qatar are United International Company, Rack Ceramics Pvt Limited
and Capital Trading CompanyShort TimeThe Major Constructions of
Qatar is for the FIFA World Cup 2022. So, there will be another
challenge for Master Tiles that is shortage of time to penetrate in
the market and getting recognition as well know brand.Meet
International StandardsIt also another challenge for Master Tiles
to maintain international quality standard because of competing
with international brands which is known by people of Qatar and
also people of world.
OpportunitiesOpportunity means a good chance for improvement or
progress or an amount of time or a circumstance in which something
can be done.The Following opportunities that Master Tiles Will be
enjoying in Qatar: Qatar has one of the highest GDP per head in the
world and the per capita income is $93714. SO, the purchasing power
of residence of Qatar is high to purchase our products. Qatar has
the 80% revenue from the industrial sector and 20% from service
sector. It indicates that the people of Qatar are involved in
Infrastructure betterment and they placed our product in their
mind. Qatar has the high bloodline of the economy because it has
offer 4.5% interest rate for lender, which is very low as compare
to Pakistan. It will be beneficial for Pakistani suppliers that
they will gain the interest benefit by obtaining loan at the time
of financial need. IMF (International Monetary Fund) forecast that
in coming years the interest rate in Qatar will more decline. The
Budget of Qatar is in surplus which is 22.3 Billion Qatari Rail. It
represent that there is much capacity in its budget to import
because according to economist, the balance between the exports and
imports is suitable for any country. We are going to export our
products in Qatar. So, we have to deal with letter of credit and
bill of lading and in case of urgent need of money we can
receive/withdraw the money from the importer at any time but the
condition with great credit worthiness and by delivering the
ordered products. There is no restrictions in investing in Qatar
and withdrawing the investment from Qatar and free from restriction
of capital outflow and inflow. The currency of Qatar is almost
stable but the Pakistani currency is fluctuating time to time. It
means in case of depreciation of Pakistani currency we will receive
the high transfer receipt. The Qatar Government promise to FIFA to
built double hotels and apartments to 84000. So, for the
construction of these hotels and apartments they will have to need
the tiles and other building raw material so it is an opportunity
for us if we deal with them. The Qatar government promise to
increase private sector loan by 16%. It means in the construction
of 84000 rooms and apartments. It means private sectors are
involved and the private sector concern only with the profit and
their investment. If we offer our products to them at economical
price with superior quality tiles. They will be our customers.
Qatar receives 70% exports revenue from the export of crude oil.
So, it will be no difficult for them to pay in any currency because
they have lots of foreign reserves. The economy of Qatar is liberal
in trade and we can exports our products freely without any kind of
restriction and Qatar and Pakistan have a good trade and foreign
affair relationship so it is beneficial for us to exports our
products to Qatar. It is also an opportunity for us that there is
no import duty on the import on machinery and raw material and in
future if we want to establish our business in Qatar. It will be
beneficial for us. The exchange rate of Qatar is almost fixed and
it is pegged with US Dollar. If it is fixed with our currency than
there will be no fear or risk of fluctuation in currency and it
will be possible only if we will make the big supplier for them.
Due to use of our product in Qatar there will be brand positioning
and brand recognition in the minds of foreign tourists, who are
visiting the Qatar to watch and enjoying the FIFA World Cup 2002
because football is world most liking sports than other sports.
10. Identify international business strategy and possible mode
of entryThe international business strategy which we are use is
exports strategy, because exporting is frequently the 1st
international choice for firms because most of the firms rely
largely on exports throughout their history. The export strategy is
what is following:Export StrategyExporting is the most traditional
and well established form of operating businesses in other
countries markets/foreign markets. Exporting can be defined as the
marketing of goods produced/manufactured in one country into
another country. No direct manufacturing process is required in an
overseas country; significant or major investments in marketing are
required. The tendency/propensity may be not to obtain/gain as much
detailed or full marketing information as compared to manufacturing
in promotion country; on the other hand, this does not cancel out
the need for a full marketing strategyExport strategy is a meaning
of shipping commodities to other places or countries for sale or
exchange purpose. In economics, an export is any product or
commodity, transported or elated from one country to another
country in a lawful fashion, naturally for use in trade.The
following four key pillars of a successful or victorious export
strategy:Interior 1: Export keenness evaluation of a company (and
hole analysis/examination with recommendations how to address the
changing requirement)Interior 2: Export keenness evaluation of a
product (including benchmarking with parallel products that are
currently fruitfully traded on target markets; technical
characteristics; packaging and labeling).Exterior 3: Research of
220 countries and the Worlds key trade channels to discover target
market/s.Exterior 4: Built export strategy to enter the selected
higher than target market/s (that will comprise such considerations
like transport, partnership, major distribution channels, pricing,
advertising, volumes etc.).
Mode of EntryInternational firm may choose to do business in a
different ways. Some of the most ordinary include exporting,
franchising, licensing, turnkey operations and by contracting, by
joint ventures, entirely owned subsidiaries and strategic
alliances.The mode of entry which we are select is exports mode of
entrance in international market because many international firms
choose exports strategy because exporting is frequently the 1st
international choice for firms because most of the firms rely
largely on exports throughout their history. Exports are seen as
comparatively simple because the firm is relying on domestic or
home production, can use a variety of disinterested party to assist
in the procedure, and expects its foreign customers to deal with
the promotion and sales issues. Many firms start by exporting
reactively; then become down to business when they realize the
possible payback of addressing a market that is much superior or
bigger than the domestic/home one.
ReferencesWorks
Citedaphttp://www.appletravel.cn/holidays/travel_information.php?id=416Atlas
Media. (2015, June 21). Retrieved from
https://atlas.media.mit.edu/en/profile/country/qat/Bmir Search.
(2015, June 23). Retrieved from
http://store.bmiresearch.com/qatar-country-risk-report.htmlBuilding
UK. (2015, May 31). Retrieved from
http://www.building.co.uk/qatars-construction-boom-the-legal-risks/5030939.articleGlobal
Edge. (2015, JUne 24). Retrieved from
http://globaledge.msu.edu/countries/qatarinfoplease.com. (2015,
June 21). Retrieved from
http://www.infoplease.com/encyclopedia/world/qatar.htmlLook Lex.
(2015, June 21). Retrieved from
http://looklex.com/e.o/qatar.political.htm(2015). Master Tiles
Marketing Plan. Gujranwala: Scribed.Reference for Business. (2015,
JUne 24). Retrieved from
http://www.referenceforbusiness.com/management/Gr-Int/International-Business.htmlSuddeFrance.
(2015, June 21). Retrieved from
http://www.suddefrance-developpement.com/en/country-profiles/qatar/presentation.htmlWikipedia.
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https://en.wikipedia.org/?title=QatarWorld Bank. (2015, June 18).
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AppendixPage | 1
Page | 47
ABCDEFGHIJKLMNOPQRSTUVWXYZArab, AmirBrand,
BiggestCentralizedDevelopment, DressEquipment, Enlargement,
EmirFruitfully, FreedomGlobal, GrapeHigh,
HierarchyInlandJapanKingdom, KIBORLegal, LegallyMonarchyNorms,
NeutralOperationsPeninsula, Particular, PetroleumQIBOR,
QatarResearch, RecognitionState, StartingTilesUrbanVast,
VastingWorld WideXeroxYieldZaran