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The future starts TODAY MASTER DATA OVERVIEW
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Page 1: Master Data

The future starts TODAY

MASTER DATA OVERVIEW

Page 2: Master Data

2The future starts TODAY

What is Master Data?

Master data is information that is key to the operation of a business. In business, master data management (MDM) comprises the processes, governance, policies, standards and tools that

consistently defines and manages the critical data of a business to provide a single point of reference.

Page 3: Master Data

3The future starts TODAY

MDM processes and goals in scope

MDM New Client Process

• Unified “New Client” process across departments & systems, with common rules for data entry & data management

• Ensure data integrity & uniformity in the set-up process

MDM Client modification, synchronisation and closure process• Common understanding &

modelling of Client Master Data across departments & processes

• Ensure data integrity & alignment across different data models (Salesforce – ATLAS – SAP

Project Technological Goals• Ensure proper documentation of

requirements and set-up• Shift to a SOA oriented

architecture

• Build reusable services & technical solutions

• Shift from ORACLE forms to ADF (web-based) development of new Client Management Screens

Page 4: Master Data

The future starts TODAY

New Client process

4

Offi

ce

Distribution FSC Europe – Master Data

Web

sSa

les M

anag

er

Manual Registration

Webform in Pulse

Web Online Registration

Sales Force Registration

Lead Reception

Create Account

Existing client?

Client Extension?

Pool Requests

Create Extension

SAP

ATLAS

Derivation Rules

Validate Request?

Format & Duplicate

Checks

Approved Account with

ATLAS & SAP ID

Denied Account with Reason

Salesforce

Page 5: Master Data

The future starts TODAY

Modification and synchronisation

5

Distribution FSC Europe, Global Credit & Collections, OTHERS

Sales Force Atlas SAP

MDM

New Client Factsheet

New ADF Screens

New webservices

Page 6: Master Data

6The future starts TODAY

Who will need to change their way of working?

• They will need to use the new screens to create the New Requests. These requests will automatically be forwarded to FSC Europe – Master Data for verifying.

Every person in our organization that

requests “New Clients” by sending emails to the FSC – Master Data Team

• They will need to use the new Client Management Screen in ATLAS 2.0• Business Processes, Distribution, FSC, GFSS and Global Credit & Collections

will share the responsibility of communicating and explaining this new screen to the people in their departments.

• For any question regarding this screen please contact Master Data team in ATLAS 2.0.

Every person in our organization that

changes/visualizes or uses the “Touroperator

screen” in ATLAS

• They will need to use the new ATLAS 2.0 screens to work with the new client requests, and to approve them

The Master Data teams in the FSC Europe dealing with “New

Clients”.