SOLVE // IMPROVE // GROW The Construction & Engineering Solutions Agency
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SO L V E / / I M P ROV E / / G ROW
The Construction & Engineering Solutions Agency
ABOUT MAST
Mast is a Consultancy that helps Construction and Engineering focusedbusinesses create value and achieve sustainable growth. We developorganisational capabilities by implementing solutions in business strategy,marketing, process optimisation and project delivery.
Our team goes further to understand our clients' needs and requirements.We pride ourselves on creating bespoke solutions that can be appliedpractically to your organisation; integrating seamlessly into your day-to-dayoperations.
Our clients are at the core of everything we do - we are relentless in thepursuit of innovative solutions that respond to the evolving demands of theConstruction Industry. It is Mast's passion for exploring new ideas thatkeeps us at the forefront of what we do.
A Summary of Services:
◎ Tender Management & Bid Writing (PQQ / RFQ / ITT Submissions)◎ Business Development & Growth Strategies◎ Business Process Optimisation◎ Quality Management System Implementation - ISO9001 / 18001◎ Project Management◎ Cost Management
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ABOUT
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SPIRIT
OUR VISION, MISSION & VALUES
Vision: To be at the core of a positive and prosperous construction sector.A
Mission: To create resilience and value through the construction sector.A
Our Core Values:◎ Integrity
It's ingrained within Mast's culture.
◎ Trust
We understand that people do business with people and trust is the foundationfor all of our relationships.
◎ Courage
The Mast culture is to take initiative and think differently - pursuing pioneeringideas and making things happen.
◎ Fairness
We treat all people equitably and make all decisions on sound judgementwithout undue favouritism or improper prejudice.
◎ Commitment
We deliver tangible change and not just the presentation of ideas. We workinside organisations and create synergy.
◎ Honesty
Inspiring all colleagues, associates and clients to create value through honestbusiness practices - forming the foundations of all that we do.
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OUR ENGAGEMENT PROCESS
STEP 1 - Initial Contact
An informal conversation via phoneor email to determine how Mast canassist your organisation.
STEP 2 - Informal meeting
A meeting over a coffee to discussyour requirements further and discussa convenient time to undertake theinitial diagnostic of your business.
STEP 3 - The diagnostic
An assessment of your organisationto determine the businesses strengthsand areas for improvement.
STEP 4 - The Report & Proposal
Mast present a report and proposalbased upon our diagnostic, proposingstrategies for taking your organisationforward.
STEP 5 - Proposal Review
A step to allow both the client andMast the opportunity to review theproposal and give feedback.
STEP 6 - Engagement
Once the proposal has beenapproved, Mast will engage withclient to progress key action points.
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SOLVE
THE SOLUTIONS LAB
The Solutions Lab originated at Mast’s inception. It’s aforum where all of our best ideas are crafted, ensuringwe consistently deliver for all of our clients.
Our team understand the challenge of sustaininggrowth within the Construction industry. Ourexperience in developing organisations through theirgrowth lifecycle will ensure we provide your businesswith the necessary support and tools to take youforward.
Whether your organisation is a ‘startup’ or has beenestablished for decades - Mast will guide you throughthe challenges that growth and transformation brings.
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◎ Strategy◎ Business Process Optimisation◎ Marketing & Sales◎ Branding◎ Finance◎ Management◎ Delivery◎ Client and Employee Engagement◎ Conflict Management & Disaster recovery
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Our team understands the unique characteristics ofthe Construction industry - our expertise puts Mastat the forefront of what we do. We work with ourclients on developing new opportunities andsecuring alternate revenue through our expansivenetwork. The Mast team can support yourconstruction focused business in the submission ofthe following:
◎ Project and Framework Tender Submissions
◎ Pre-Qualification Questionnaires (PQQs)
◎ Invitation to Tenders (ITTs)
◎ Request for Quotation (RFQs)
◎ Advanced Requests for Quotations (ARFQs)
We work with clients on all areas of the Tender BidProcess – from acquiring and sourcing new tenderopportunities through to producing thecomprehensive final submission. Most organisationshave submitted tenders but - in reality, the ones thatmake a significant impact are those that present atrue understanding of buyer’s needs.
The Mast team will work with your organisation toensure the most professional submissions arepresented; giving your business the greatest chanceof success.
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TENDER MANAGEMENT
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IMPROVE
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GROW
Dale Greenhalgh
Managing DirectorDG Contracts
"I understood that our business was in a solid state but hadplateaued in terms of growth potential. It is at this pointwhich we commissioned Mast to support our business. AsManaging Director, there are several aspects which Irecognise are fundamental to our business' ability to continuedeveloping. Mast immediately recognised where our businesswas positioned and worked in partnership with me as MD tohone in on the source of these issues. The guys at Mast areadept at working out problems quickly and proficiently. Wewill continue to utilise Mast as our business moves forwardand would therefore have no hesitation in recommendingthem to other businesses looking to grow or refine theirorganisation".
TESTIMONIALS
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Jason McEwen
Managing DirectorOptimise Management Solutions Ltd
"Optimise commissioned Mast in a Tender Management &Bid Writing capacity for a complex OJEU professional ServicesTender. Mast provided us a fantastic, efficient servicethroughout their commission - merging high quality & highperformance against a constrained deadline. We aredelighted with the service provided and we're actively lookingto engage them again - as are several of our partnercompanies".
TESTIMONIALSCarl Pilkington
Group Managing DirectorHightown Group
"The Hightown Group have engaged Mast in a number ofdifferent capacities over the past couple of years - fromTender Management and bid writing through to theimplementation of Quality Management Systems. Mast’sability to understand the divergent requirements of clients indifferent sectors has also helped the Hightown Group securea new commission with a key target customer. I woulddefinitely recommend Mast to any organization looking toexpand and grow their business."
Guy Wakefield
DirectorG-Tech Electrical Contractors Ltd
"The Mast team have worked with G-Tech on a number ofStrategic projects and Tender submissions over the past 18months. Mast’s insight and knowledge of the industry hasbeen invaluable for G-Tech in developing opportunities withnew and existing clients; advising on the necessary responsesto their changing demands and requirements. I would have nohesitation in recommending Mast to any business looking toengage with them in a Tender Management or businessdevelopment capacity."
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TESTIMONIALSMark HodsonDirectorHodson Architects
"The Mast leadership team provided Hodson Architects withBid Management support on a large scale Master planningtender submission to the Local Authority. Mast were veryastute at subtly working-up appropriate messages whichresonated with the client and which aligned to my ethos andapproach as Masterplan Consortium Lead. The supportpackage Mast provided serviced our organisationalrequirements at a crucial time, resulting in us winning workand moving forward with a new key client. Following myexperience, I would be very happy to endorse Mast to anypotential client looking to improve their approach to BidWriting, Tender Management and Work Winning."
Chris HornSenior Commercial ManagerUrenco UK
"My experience of Mast as a customer was exceptional. Theirinput and leadership of Disaster Recovery and ContractManagement through a particularly difficult £1m+ schemeproved invaluable to the team. Mast's ability to flex with thenuclear sector client's fluid approach also helped to guide theteam through a phase of Conflict Management, enabling theresolution of programme and cost issues which had plaguedthe project through its delivery phase. I witnessed an ability tomix the personable and the professional at a level which setthe bar and on reflection I would have no hesitation inrecommending Mast to potential clients."
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Mast (NW) LtdSuite 1B - Rodney Chambers, 40 Rodney Street, Liverpool,L1 9AA
E: [email protected]: www.thinkmast.comT: 0151 706 8042
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