MARYLAND STATE TREASURER’S OFFICE...MARYLAND STATE TREASURER’S OFFICE . Louis L. Goldstein Treasury Building . 80 Calvert Street, Room 109 . Annapolis, Maryland 21401 . SUPPLEMENTAL

MARYLAND STATE TREASURER’S OFFICE

Louis L. Goldstein Treasury Building 80 Calvert Street, Room 109 Annapolis, Maryland 21401 SUPPLEMENTAL QUESTIONS AND ANSWERS FOR

REQUEST FOR PROPOSALS FOR

LOCKBOX BANKING SERVICES

RFP # LB-02092011 April 7, 2011

Q-1. We respectfully request that the State share additional detail to assist the bidder:

a. Individual account analysis statements per each account – to clearly understand existing industry standard service feature volume being generated by account; and

b. Processing Requirements per lockbox (as agreed upon with your existing provider) – to gain a more in-depth view into the more customized and manual processing requirements (individual box requirements are generally maintained in writing in your current provider’s lockbox ops department, for each box).

A-1. Attached (Exhibit 1) are the lockbox processing service volumes by account for February 2011 which gives a breakdown of the special processing services required by each lockbox account. This list includes all currently open lockbox accounts.

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Lockbox Volumes By Account - February 2011

STATE TREASURER OF MARYLAND MASTER ACCOUNT GREGORY P SABA SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 6,234ACCOUNT MAINTENANCE - MONTHLY 39RELATIONSHIP ANALYSIS STMT 3ANALYSIS DEPOSIT ACCOUNT STMT 78ANALYSIS INVOICE FEE 32STOP PAYMENTS – MANUAL 15INSUFFICIENT FUNDS ITEMS 1DEPOSITS CREDITED 43ELECTRONIC CREDITS POSTED 447ITEMS DEPOSITED 532WLBX TRANSIT ITEMS DEPOSITED 47,408WLBX ON-US ITEMS DEPOSITED 2,170RLBX TRANSIT ITEMS DEPOSITED 28,064RLBX ON-US ITEMS DEPOSITED 2,177DEPOSIT CORRECTION 1ITEMS PAID NOT ENCLOSED 1,108ELECTRONIC DEBITS POSTED 103 ONLINE CHECK DEPOSIT SERVICES ONLINE DEPOSITS CREDITED 219ONLINE CHECK DEPOSIT-MONTHLY 1ONLINE DEPOSITED ITEMS - EARLY 1,829ONLINE DEPOSITED ITEMS - LATE 53 RETURNED CHECK SERVICES RETURNED ITEMS 153RETURN ITEMS - REPRESENTED 228RETURN ITEMS-SPECIAL ADDRESS 20RETURN ITEMS - FAXED COPIES 16RETURN ITEMS - MAKER REASON 62

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BRANCH/NIGHT DEPOSIT SERVICES BRANCH CASH DEP TELLER LINE 6,901BRANCH CURR ORD/STRAP 2BRANCH COIN ORDER/ROLL 3 ARP SERVICES DEPOSIT RECON - BASE FEE 1DEPOSIT RECON - ITEM CHARGE 486 ACH SERVICES ACH MONTHLY MAINTENANCE 1ACH FILE TRANSMISSIONS, SELF 3CONSUMER PPD DEBITS ORIGINATED 1,958WEB DEBITS ORIGINATED 1,038ACH MAILED REPORT 1ACH RETURN ITEM 114ACH NOC ITEM 9OTM ACH BATCH PROCESSING FEE 18OTM ACH BATCH PROCESSING FEE 9OTM ACH CORP PYMTS CREDITS ORIG 89OTM ACH COLL APPL MTHLY FEE 2 ACH FRAUD CONTROL ACH FRAUD CNTRL MONTHLY MAINT 2 EDI SERVICES EDI TRANSLATED RPT-PER ITEM 52EDI TRANSLATED RPT-US MAIL 22EDI TRANSL REPRT OTM & COURIER 4 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 37W/T BRANCH/DEPT INITIATED 24W/T OUT REP (OTM PC WIRE) 65W/T OUT NON-REP (OTM PC WIRE) 15W/T STANDING ORDER OUTGOING 311W/T INCOMING 11W/T TRACER/REVERSAL 1W/T MAIL NOTIFICATION 73

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LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 43MLBX MONTHLY MAINTENANCE (MA) 3LBX LOCKBOX DEPOSITS 2,714LBX REJECTED ITEMS 2,419LBX NON-REMIT MAIL/NO CHECK 11,317LBX ADDITIONAL DETAIL LISTING 112LBX NON-STANDARD BATCH SIZE 20,887LBX SPECIAL SCREENING 44,124LBX PAID-IN-FULL REVIEW 8,345LBX SPEC RE-ASSOC INST-ITEM 22,687LBX PAYEES 11-15 ITEMS 11,486LBX PHOTOCOPY REQUEST 1LBX INBOUND RECEIPTED DELIVER 1,421MLBX SEQ-DATE STAMP 1,711LBX CASH PAYMENT PROCESS 29LBX CHECK MICR LINE CAPTURE 5,627LBX DATA CAPTURE KEYSTROKES 1, 179,299LBX LOCKBOX PROGRAMMING 3IMG LBX ITEMS SCANNED 27,019FULL TEXT SEARCH 4,979IMG LBX ITEMS ARCHIVED 60 DAYS 49,674IMG LBX TRANSMISSION-PER FILE 49IMG LBX ITEMS TRANSMITTED 8,887IMAGE BATCH DOWNLOAD 182IMG LBX CD ROM 9IMG LBX CHECK BROWSER-1ST LBX 1NON FINANCIAL NCE IMAGE MAINT 2LBX PACKAGE PREPARATION 520LBX POSTAGE PER ITEM 12,485LBX BRANCH DELIVERY SERVICE 1LBX EXPRESS MAIL COURIER 13LBX AUTO D/T TO CLIENT/TRAN 233LBX AUTO D/T TO CLIENT/RCRD 21,642LBX AUTO D/T TO SUNTRUST/TRAN 1LBX AUTO D/T TO SNTRST/RCRD 9,389LBX FACSIMILE - PER FAX 38LBX PHONE NOTIFICATION MAINT 1RLBX MAINTENANCE 6RLBX CORRESPONDENCE 6,451RLBX UNPROCESSED ITEMS 3,845RLBX DEPOSIT PREPARATION 5RLBX SPECIAL HANDLING 3,476RTL LBX SPEC SCREEN-FIELDS 25,566

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RLBX INBOUND RECEIPTED MAIL 579RLBX CASH PAYMENT PROCESS 1RLBX CUST SERVICE CHECK IMAGE 4RLBX POSTAGE 1RLBX COURIER 1RLBX AUTO D/T TO CLIENT/TRAN 76RLBX AUTO D/T TO CLIENT/RCRD 30,193LOW SPEED MATCH ITEMS 30,374SCAN MULTIPLE PAYMENTS 912SCAN PARTIAL PAYMENTS 13,740OUTBOUND PACKAGE PREPARATION 5SCANNABLE ITEM SCANNED 5K-25K 25,555SCAN IMAGES LESS THAN 5K 2,354SCAN IMAGE CD ROM PER CD 3SCAN ONLINE ARCHIVE 2-4 YEARS 67,049SCAN BATCH DOWNLOAD 3LBX SPECIAL EXPRESS MAIL 3WLBX STANDARD ITEM 49,608IMG LBX CD-ROM ADDITIONAL 2WLBX ITEM REASSOCIATION 24,651WLBX CHECK PRINT 25,657MLBX DOCUMENT NOTATION 2,963WLBX ITEM SORT 252,837MLBX RECAP SHEET-CUSTOM REPORT 483 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 19OTM/OLC PRIOR DAY SERV/PR MNTH 19OTM/OLC PRIOR DAY PER AC MAINT 26OTM/OLC PRIOR DAY PER ITEM DTL 2,958OTM/OLC CUR DAY SERV/PER MNTH 11OTM/OLC CUR DAY PER ACCT MAINT 18OTM/OLC CUR DAY PER ITEM DTL 444OTM/OLC SPECIAL RPT MNTH MAINT 7OTM/OLC ACH-EDI/PER RPT 43OTM/OLC CAR REPORT/PER RPT 7OTM/OLC RETURN ITEM/PER RPT 37STOP SERVICE/PER MONTH 2ACH SERVICE/PER MONTH 2WIRE SERVICE/PER MONTH 6IMAGE ACCT MAINT/PER MO 23IMAGE ITEM RETRIEVAL/PER IMAGE 28ONLINE COURIER OLC WIRE TRANSFER EMAIL ADVICE 19OLC DDA STATEMENT 4

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OLC ANALYSIS STATEMENT 1 SWEEP ACCOUNT SERVICES AUTOMATED INVEST SWEEP ACCT 1 INTERNATIONAL SERVICES INTL INCOMING WIRE TRANSFER 2INTERNATIONAL ITEMS DEPOSITED 7 STATE TREASURER OF MARYLA COMPTROLLER OF THE TREASU REVENUE ACCOUNTING WH ATTN: WITHHOLDING TAXES SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 519ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1RLBX TRANSIT ITEMS DEPOSITED 11,008RLBX ON-US ITEMS DEPOSITED 1,037 RETURNED CHECK SERVICES RETURNED ITEMS 15RETURN ITEMS - REPRESENTED 27 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T BRANCH/DEPT INITIATED 8W/T OUT REP (OTM PC WIRE) 11 LOCKBOX SERVICES LBX LOCKBOX DEPOSITS 19RLBX MAINTENANCE 2RLBX CORRESPONDENCE 3,893RLBX UNPROCESSED ITEMS 2,167RLBX DEPOSIT PREPARATION 1RTL LBX SPEC SCREEN-FIELDS 6,262

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RLBX INBOUND RECEIPTED MAIL 188RLBX AUTO D/T TO CLIENT/TRAN 19RLBX AUTO D/T TO CLIENT/RCRD 11,373LOW SPEED MATCH ITEMS 11,070SCAN MULTIPLE PAYMENTS 340SCAN PARTIAL PAYMENTS 11,070OUTBOUND PACKAGE PREPARATION 1SCANNABLE ITEM SCANNED 5K-25K 11,070SCAN IMAGE CD ROM PER CD 2SCAN ONLINE ARCHIVE 2-4 YEARS 33,466SCAN BATCH DOWNLOAD 2LBX SPECIAL EXPRESS MAIL 1 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 3OTM/OLC PRIOR DAY PER ITEM DTL 150OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 3OTM/OLC CUR DAY PER ITEM DTL 57OTM/OLC SPECIAL RPT MNTH MAINT 1OTM/OLC RETURN ITEM/PER RPT 18WIRE SERVICE/PER MONTH 1IMAGE ACCT MAINT/PER MO 3 STATE TREASURER OF MARYLA COMPTROLLER OF THE TREASU REVENUE ACCOUNTING EST ATTN: ESTIMATED TAXES SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 125ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1ITEMS DEPOSITED 1RLBX TRANSIT ITEMS DEPOSITED 2,005RLBX ON-US ITEMS DEPOSITED 146 RETURNED CHECK SERVICES

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RETURNED ITEMS 3RETURN ITEMS - REPRESENTED 3 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T BRANCH/DEPT INITIATED 8W/T OUT REP (OTM PC WIRE) 11 LOCKBOX SERVICES LBX LOCKBOX DEPOSITS 19RLBX MAINTENANCE 1RLBX CORRESPONDENCE 173RLBX UNPROCESSED ITEMS 427RLBX DEPOSIT PREPARATION 1RLBX SPECIAL HANDLING 2,354RTL LBX SPEC SCREEN-FIELDS 2,354RLBX INBOUND RECEIPTED MAIL 84RLBX AUTO D/T TO CLIENT/TRAN 19RLBX AUTO D/T TO CLIENT/RCRD 2,444LOW SPEED MATCH ITEMS 2,354SCAN MULTIPLE PAYMENTS 182SCAN PARTIAL PAYMENTS 2,354OUTBOUND PACKAGE PREPARATION 1SCAN IMAGES LESS THAN 5K 2,354SCAN ONLINE ARCHIVE 2-4 YEARS 4,613LBX SPECIAL EXPRESS MAIL 1 STATE TREASURER OF MD DEPT OF THE ENVIRONMENT SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1ELECTRONIC CREDITS POSTED 14WLBX TRANSIT ITEMS DEPOSITED 2,314WLBX ON-US ITEMS DEPOSITED 102ELECTRONIC DEBITS POSTED 18 RETURNED CHECK SERVICES

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RETURNED ITEMS 4RETURN ITEMS - REPRESENTED 4RETURN ITEMS - FAXED COPIES 8 ACH SERVICES OTM ACH BATCH PROCESSING FEE 18OTM ACH CORP PYMTS CREDITS ORIG 19OTM ACH COLL APPL MTHLY FEE 1 ACH FRAUD CONTROL ACH FRAUD CNTRL MONTHLY MAINT 1 EDI SERVICES EDI TRANSL REPRT OTM & COURIER 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T INCOMING 3W/T MAIL NOTIFICATION 3 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 6LBX LOCKBOX DEPOSITS 362LBX REJECTED ITEMS 20LBX NON-REMIT MAIL/NO CHECK 266LBX SPECIAL SCREENING 2,416LBX SPEC RE-ASSOC INST-ITEM 2,416LBX PAYEES 11-15 ITEMS 2,416LBX INBOUND RECEIPTED DELIVER 137MLBX SEQ-DATE STAMP 1,024LBX DATA CAPTURE KEYSTROKES 34,644LBX PACKAGE PREPARATION 97LBX EXPRESS MAIL COURIER 1LBX AUTO D/T TO CLIENT/TRAN 19LBX AUTO D/T TO CLIENT/RCRD 1,157WLBX STANDARD ITEM 2,416WLBX ITEM REASSOCIATION 1,029WLBX CHECK PRINT 312MLBX DOCUMENT NOTATION 1,318WLBX ITEM SORT 26,901

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ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 401OTM/OLC SPECIAL RPT MNTH MAINT 1OTM/OLC ACH-EDI/PER RPT 8ACH SERVICE/PER MONTH 1IMAGE ACCT MAINT/PER MO 1IMAGE ITEM RETRIEVAL/PER IMAGE 2 DEPT OF LABOR LICENSING & REGULATION UNEMPLOYMENT CLEARING ACCOUNT SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1DEPOSITS CREDITED 12ELECTRONIC CREDITS POSTED 189WLBX TRANSIT ITEMS DEPOSITED 13,481WLBX ON-US ITEMS DEPOSITED 901ELECTRONIC DEBITS POSTED 71 ONLINE CHECK DEPOSIT SERVICES ONLINE DEPOSITS CREDITED 219ONLINE CHECK DEPOSIT-MONTHLY 1ONLINE DEPOSITED ITEMS - EARLY 1,829ONLINE DEPOSITED ITEMS - LATE 53 RETURNED CHECK SERVICES RETURNED ITEMS 58RETURN ITEMS - REPRESENTED 106RETURN ITEMS-SPECIAL ADDRESS 17RETURN ITEMS - MAKER REASON 58 BRANCH/NIGHT DEPOSIT SERVICES BRANCH CASH DEP TELLER LINE 6,901BRANCH CURR ORD/STRAP 2BRANCH COIN ORDER/ROLL 3

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ARP SERVICES DEPOSIT RECON - BASE FEE 1DEPOSIT RECON - ITEM CHARGE 486 ACH FRAUD CONTROL ACH FRAUD CNTRL MONTHLY MAINT 1 EDI SERVICES EDI TRANSL REPRT OTM & COURIER 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T OUT REP (OTM PC WIRE) 20W/T INCOMING 1W/T MAIL NOTIFICATION 1 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 7LBX LOCKBOX DEPOSITS 474LBX REJECTED ITEMS 40LBX NON-REMIT MAIL/NO CHECK 5,977LBX ADDITIONAL DETAIL LISTING 104LBX NON-STANDARD BATCH SIZE 10,721LBX SPECIAL SCREENING 14,382LBX SPEC RE-ASSOC INST-ITEM 9,703LBX INBOUND RECEIPTED DELIVER 387LBX CASH PAYMENT PROCESS 6LBX DATA CAPTURE KEYSTROKES 126,435IMG LBX ITEMS SCANNED 4,706IMG LBX ITEMS ARCHIVED 60 DAYS 8,887IMG LBX TRANSMISSION-PER FILE 49IMG LBX ITEMS TRANSMITTED 8,887LBX PACKAGE PREPARATION 123LBX AUTO D/T TO CLIENT/TRAN 57LBX AUTO D/T TO CLIENT/RCRD 4,302WLBX STANDARD ITEM 14,382WLBX ITEM REASSOCIATION 1,037WLBX CHECK PRINT 976MLBX DOCUMENT NOTATION 890WLBX ITEM SORT 120,581

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MLBX RECAP SHEET-CUSTOM REPORT 474 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 1,044OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 1OTM/OLC CUR DAY PER ITEM DTL 282OTM/OLC SPECIAL RPT MNTH MAINT 1OTM/OLC ACH-EDI/PER RPT 19OTM/OLC RETURN ITEM/PER RPT 18STOP SERVICE/PER MONTH 1WIRE SERVICE/PER MONTH 1IMAGE ACCT MAINT/PER MO 1IMAGE ITEM RETRIEVAL/PER IMAGE 23 ST TREASURER OF MD MARYLAND PUBLIC TELEVISIO SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------LBX PAYEES 11-15 ITEMS 3,540LBX CASH PAYMENT PROCESS 12LBX DATA CAPTURE KEYSTROKES 92,013IMG LBX ITEMS SCANNED 3,782IMG LBX ITEMS ARCHIVED 60 DAYS 7,322IMAGE BATCH DOWNLOAD 1IMG LBX CD ROM 1NON FINANCIAL NCE IMAGE MAINT 1LBX PACKAGE PREPARATION 19LBX EXPRESS MAIL COURIER 1LBX AUTO D/T TO CLIENT/TRAN 19LBX AUTO D/T TO CLIENT/RCRD 3,491WLBX STANDARD ITEM 3,540WLBX CHECK PRINT 77WLBX ITEM SORT 22,176 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 1

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IMAGE ACCT MAINT/PER MO 1 STATE TREASURER OF MARYLA UNIV OF MD BALTIMORE RESTRICTED FUND ACCOUNTIN SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1RELATIONSHIP ANALYSIS STMT 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1ELECTRONIC CREDITS POSTED 38WLBX TRANSIT ITEMS DEPOSITED 94WLBX ON-US ITEMS DEPOSITED 4 EDI SERVICES EDI TRANSLATED RPT-PER ITEM 38EDI TRANSLATED RPT-US MAIL 16EDI TRANSL REPRT OTM & COURIER 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 12W/T INCOMING 3W/T MAIL NOTIFICATION 5 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 18LBX NON-REMIT MAIL/NO CHECK 11LBX PAID-IN-FULL REVIEW 98LBX INBOUND RECEIPTED DELIVER 1LBX POSTAGE PER ITEM 98WLBX STANDARD ITEM 98WLBX ITEM REASSOCIATION 98WLBX CHECK PRINT 98 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1

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OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 3OTM/OLC PRIOR DAY PER ITEM DTL 101OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 3OTM/OLC CUR DAY PER ITEM DTL 52OTM/OLC SPECIAL RPT MNTH MAINT 1OTM/OLC ACH-EDI/PER RPT 16 INTERNATIONAL SERVICES INTL INCOMING WIRE TRANSFER 2 STATE TREASURER OF MARYLA UNIV OF MD BALTIMORE CENTRAL BILLING SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ELECTRONIC CREDITS POSTED 14WLBX TRANSIT ITEMS DEPOSITED 145WLBX ON-US ITEMS DEPOSITED 5 RETURNED CHECK SERVICES RETURN ITEMS - REPRESENTED 1 EDI SERVICES EDI TRANSLATED RPT-PER ITEM 14EDI TRANSLATED RPT-US MAIL 6EDI TRANSL REPRT OTM & COURIER 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 12W/T INCOMING 2 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 17

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LBX REJECTED ITEMS 3LBX NON-REMIT MAIL/NO CHECK 11LBX PAID-IN-FULL REVIEW 150WLBX STANDARD ITEM 150WLBX ITEM REASSOCIATION 150WLBX CHECK PRINT 150 STATE TREASURER OF MARYLA UNIV OF MD BALTIMORE STUDENT ACCOUNTS RECEIVAB SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 1,098ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2WLBX TRANSIT ITEMS DEPOSITED 70WLBX ON-US ITEMS DEPOSITED 1 RETURNED CHECK SERVICES RETURNED ITEMS 2RETURN ITEMS-SPECIAL ADDRESS 2 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 9 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 14LBX NON-REMIT MAIL/NO CHECK 9LBX PAID-IN-FULL REVIEW 71LBX POSTAGE PER ITEM 71WLBX STANDARD ITEM 71WLBX ITEM REASSOCIATION 71WLBX CHECK PRINT 71

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STATE TREASURER OF MARYLA BOARD OF PHYSICIAN QUALIT SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 4LBX DATA CAPTURE KEYSTROKES 24,047LBX EXPRESS MAIL COURIER 1LBX AUTO D/T TO CLIENT/TRAN 19LBX AUTO D/T TO CLIENT/RCRD 771LBX PHONE NOTIFICATION MAINT 1 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 1IMAGE ACCT MAINT/PER MO 1 STATE TREASURER OF MARYLA MORGAN STATE UNIVERSITY SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 1,141ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 9WLBX ON-US ITEMS DEPOSITED 1

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WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 1W/T MAIL NOTIFICATION 1 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 6LBX PAID-IN-FULL REVIEW 10LBX DATA CAPTURE KEYSTROKES 261LBX EXPRESS MAIL COURIER 1LBX AUTO D/T TO CLIENT/TRAN 6LBX AUTO D/T TO CLIENT/RCRD 22WLBX STANDARD ITEM 10WLBX ITEM REASSOCIATION 10WLBX CHECK PRINT 10 STATE TREASURER OF MARYLA DEPT OF LABOR LICENSING & BUDGET & FISCAL SRVCS AT SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 41ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 17WLBX ON-US ITEMS DEPOSITED 1RLBX TRANSIT ITEMS DEPOSITED 1,042RLBX ON-US ITEMS DEPOSITED 63 RETURNED CHECK SERVICES RETURNED ITEMS 3RETURN ITEMS - REPRESENTED 3 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19

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LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 29LBX REJECTED ITEMS 2LBX NON-REMIT MAIL/NO CHECK 2LBX PAID-IN-FULL REVIEW 18LBX INBOUND RECEIPTED DELIVER 1LBX DATA CAPTURE KEYSTROKES 637RLBX MAINTENANCE 1RLBX CORRESPONDENCE 94RLBX UNPROCESSED ITEMS 33RLBX DEPOSIT PREPARATION 1RLBX SPECIAL HANDLING 1,122RTL LBX SPEC SCREEN-FIELDS 1,122RLBX INBOUND RECEIPTED MAIL 62RLBX COURIER 1LOW SPEED MATCH ITEMS 1,122SCAN MULTIPLE PAYMENTS 34SCAN PARTIAL PAYMENTS 25OUTBOUND PACKAGE PREPARATION 1WLBX STANDARD ITEM 18WLBX ITEM REASSOCIATION 18WLBX CHECK PRINT 18 ONLINE COURIER OLC DDA STATEMENT 1 ST TREASURER OF MD OFFICE OF THE PUBLIC DEFE FEES SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 1,110WLBX ON-US ITEMS DEPOSITED 32 RETURNED CHECK SERVICES

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RETURNED ITEMS 4RETURN ITEMS - REPRESENTED 5 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 1 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 59LBX REJECTED ITEMS 27LBX NON-REMIT MAIL/NO CHECK 55LBX PAID-IN-FULL REVIEW 1,142LBX INBOUND RECEIPTED DELIVER 14LBX CASH PAYMENT PROCESS 2LBX DATA CAPTURE KEYSTROKES 72,924LBX AUTO D/T TO CLIENT/TRAN 19LBX AUTO D/T TO CLIENT/RCRD 1,166WLBX STANDARD ITEM 1,142WLBX ITEM REASSOCIATION 1,142WLBX CHECK PRINT 1,142 ST TREASURER OF MD OFFICE OF THE PUBLIC DEFE COURT FEES FISCAL DIV SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX EXPRESS MAIL COURIER 1

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STATE TREASURER OF MARYLA WBJC FM SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 387WLBX ON-US ITEMS DEPOSITED 23 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 4 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 16LBX REJECTED ITEMS 11LBX NON-REMIT MAIL/NO CHECK 8LBX PAID-IN-FULL REVIEW 410LBX PAYEES 11-15 ITEMS 410LBX POSTAGE PER ITEM 410WLBX STANDARD ITEM 410WLBX ITEM REASSOCIATION 410WLBX CHECK PRINT 410 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 16OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 1IMAGE ACCT MAINT/PER MO 1

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STATE TREASURER OF MARYLA CENTRAL COLLECTION UNIT SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 30ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1ELECTRONIC CREDITS POSTED 4WLBX TRANSIT ITEMS DEPOSITED 3,087WLBX ON-US ITEMS DEPOSITED 158 RETURNED CHECK SERVICES RETURNED ITEMS 25RETURN ITEMS - REPRESENTED 29 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 101LBX REJECTED ITEMS 9LBX NON-REMIT MAIL/NO CHECK 312LBX SPECIAL SCREENING 3,245LBX PHOTOCOPY REQUEST 1LBX INBOUND RECEIPTED DELIVER 33LBX CASH PAYMENT PROCESS 1LBX DATA CAPTURE KEYSTROKES 88,669LBX PACKAGE PREPARATION 19LBX EXPRESS MAIL COURIER 1LBX AUTO D/T TO CLIENT/TRAN 19LBX AUTO D/T TO CLIENT/RCRD 3,101WLBX STANDARD ITEM 3,245WLBX CHECK PRINT 1,394WLBX ITEM SORT 19,470

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ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 149OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 1IMAGE ACCT MAINT/PER MO 1 STATE TREASURER OF MD DEPARTMENT OF JUVENILE JU ATTN ACCOUNTS PAYABLE SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 18ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 342WLBX ON-US ITEMS DEPOSITED 10 RETURNED CHECK SERVICES RETURNED ITEMS 1RETURN ITEMS - REPRESENTED 2 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19 LOCKBOX SERVICES MLBX MONTHLY MAINTENANCE (MA) 1LBX LOCKBOX DEPOSITS 18LBX REJECTED ITEMS 2LBX INBOUND RECEIPTED DELIVER 1LBX DATA CAPTURE KEYSTROKES 28,010LBX PACKAGE PREPARATION 18LBX POSTAGE PER ITEM 352LBX AUTO D/T TO CLIENT/TRAN 18LBX AUTO D/T TO CLIENT/RCRD 388

22

WLBX STANDARD ITEM 352WLBX ITEM REASSOCIATION 352WLBX CHECK PRINT 352 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 1IMAGE ACCT MAINT/PER MO 1 STATE TREASURER OF MARYLA EMP BENE DIV DEPT OF BUDG SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 195ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1ITEMS DEPOSITED 1WLBX TRANSIT ITEMS DEPOSITED 1,828WLBX ON-US ITEMS DEPOSITED 80 RETURNED CHECK SERVICES RETURNED ITEMS 7RETURN ITEMS - REPRESENTED 6 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19W/T MAIL NOTIFICATION 19 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 195LBX REJECTED ITEMS 1LBX NON-REMIT MAIL/NO CHECK 53LBX SPECIAL SCREENING 1,908LBX SPEC RE-ASSOC INST-ITEM 1,908

23

LBX INBOUND RECEIPTED DELIVER 27LBX DATA CAPTURE KEYSTROKES 106,099LBX PACKAGE PREPARATION 19LBX EXPRESS MAIL COURIER 1LBX AUTO D/T TO CLIENT/TRAN 19LBX AUTO D/T TO CLIENT/RCRD 1,913WLBX STANDARD ITEM 1,908WLBX ITEM REASSOCIATION 1,908WLBX CHECK PRINT 1,908WLBX ITEM SORT 22,896 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 7IMAGE ACCT MAINT/PER MO 1 STATE TREASURER OF MARYLA MARYLAND AVIATION ADM SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 58 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 4W/T MAIL NOTIFICATION 4 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 16LBX NON-REMIT MAIL/NO CHECK 9LBX SPECIAL SCREENING 58LBX INBOUND RECEIPTED DELIVER 1LBX DATA CAPTURE KEYSTROKES 947IMG LBX ITEMS SCANNED 117

24

IMG LBX ITEMS ARCHIVED 60 DAYS 175IMG LBX CD ROM 1LBX PACKAGE PREPARATION 10LBX POSTAGE PER ITEM 58WLBX STANDARD ITEM 58WLBX ITEM REASSOCIATION 58WLBX CHECK PRINT 58WLBX ITEM SORT 116 MARYLAND PREPAID COLLEGE SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1RELATIONSHIP ANALYSIS STMT 1ANALYSIS DEPOSIT ACCOUNT STMT 2STOP PAYMENTS - MANUAL 15DEPOSITS CREDITED 31ELECTRONIC CREDITS POSTED 176ITEMS DEPOSITED 529WLBX TRANSIT ITEMS DEPOSITED 19RLBX TRANSIT ITEMS DEPOSITED 1,091RLBX ON-US ITEMS DEPOSITED 84DEPOSIT CORRECTION 1ITEMS PAID NOT ENCLOSED 1,108ELECTRONIC DEBITS POSTED 6 RETURNED CHECK SERVICES RETURNED ITEMS 3RETURN ITEMS - REPRESENTED 4RETURN ITEMS - FAXED COPIES 7RETURN ITEMS - MAKER REASON 3 ACH SERVICES ACH MONTHLY MAINTENANCE 1ACH FILE TRANSMISSIONS, SELF 3CONSUMER PPD DEBITS ORIGINATED 1,958WEB DEBITS ORIGINATED 1,038ACH MAILED REPORT 1ACH RETURN ITEM 114ACH NOC ITEM 9

25

WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 27LBX REJECTED ITEMS 44LBX NON-REMIT MAIL/NO CHECK 12LBX ADDITIONAL DETAIL LISTING 8LBX NON-STANDARD BATCH SIZE 19LBX SPECIAL SCREENING 19LBX INBOUND RECEIPTED DELIVER 2LBX PACKAGE PREPARATION 8LBX POSTAGE PER ITEM 19RLBX MAINTENANCE 1RLBX CORRESPONDENCE 41RLBX UNPROCESSED ITEMS 131RLBX DEPOSIT PREPARATION 1RTL LBX SPEC SCREEN-FIELDS 1,343RLBX INBOUND RECEIPTED MAIL 2RLBX CUST SERVICE CHECK IMAGE 4RLBX POSTAGE 1RLBX AUTO D/T TO CLIENT/TRAN 19RLBX AUTO D/T TO CLIENT/RCRD 1,485LOW SPEED MATCH ITEMS 1,343SCAN MULTIPLE PAYMENTS 356SCAN PARTIAL PAYMENTS 185OUTBOUND PACKAGE PREPARATION 1WLBX STANDARD ITEM 19WLBX CHECK PRINT 1WLBX ITEM SORT 95MLBX RECAP SHEET-CUSTOM REPORT 9 SWEEP ACCOUNT SERVICES AUTOMATED INVEST SWEEP ACCT 1

26

STATE TREASURER OF MARYLA TOWSON UNIVERSITY ADMISSI SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 658WLBX ON-US ITEMS DEPOSITED 29 RETURNED CHECK SERVICES RETURN ITEMS - REPRESENTED 3 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19W/T MAIL NOTIFICATION 19 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 44LBX REJECTED ITEMS 5LBX NON-REMIT MAIL/NO CHECK 254LBX PAID-IN-FULL REVIEW 687LBX INBOUND RECEIPTED DELIVER 67MLBX SEQ-DATE STAMP 687LBX PACKAGE PREPARATION 19LBX EXPRESS MAIL COURIER 1WLBX STANDARD ITEM 687WLBX ITEM SORT 1,374 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 3OTM/OLC PRIOR DAY PER ITEM DTL 23OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 3OTM/OLC CUR DAY PER ITEM DTL 12

27

OTM/OLC SPECIAL RPT MNTH MAINT 1WIRE SERVICE/PER MONTH 1IMAGE ACCT MAINT/PER MO 3 STATE TREASURER OF MARYLA STATE OF MD HEALTH MGT SY SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 310WLBX ON-US ITEMS DEPOSITED 22 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 4W/T MAIL NOTIFICATION 4 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 30LBX REJECTED ITEMS 3LBX NON-REMIT MAIL/NO CHECK 776LBX INBOUND RECEIPTED DELIVER 1LBX PACKAGE PREPARATION 19LBX POSTAGE PER ITEM 332LBX EXPRESS MAIL COURIER 1WLBX STANDARD ITEM 332WLBX ITEM REASSOCIATION 332WLBX CHECK PRINT 664 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 34OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 1OTM/OLC CUR DAY PER ITEM DTL 4

28

STOP SERVICE/PER MONTH 1WIRE SERVICE/PER MONTH 1IMAGE ACCT MAINT/PER MO 1 STATE TREASURER OF MARYLA COMPTROLLER OF THE TREASU REVENUE ACCOUNTING DIVISI ATTN: SALES & USE TAX SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 232ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1RLBX TRANSIT ITEMS DEPOSITED 12,918RLBX ON-US ITEMS DEPOSITED 847 RETURNED CHECK SERVICES RETURNED ITEMS 16RETURN ITEMS - REPRESENTED 35 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T BRANCH/DEPT INITIATED 8W/T OUT REP (OTM PC WIRE) 11 LOCKBOX SERVICES LBX LOCKBOX DEPOSITS 19RLBX MAINTENANCE 1RLBX CORRESPONDENCE 2,250RLBX UNPROCESSED ITEMS 1,087RLBX DEPOSIT PREPARATION 1RTL LBX SPEC SCREEN-FIELDS 14,485RLBX INBOUND RECEIPTED MAIL 243RLBX CASH PAYMENT PROCESS 1RLBX AUTO D/T TO CLIENT/TRAN 19RLBX AUTO D/T TO CLIENT/RCRD 14,891LOW SPEED MATCH ITEMS 14,485SCAN PARTIAL PAYMENTS 106OUTBOUND PACKAGE PREPARATION 1

29

SCANNABLE ITEM SCANNED 5K-25K 14,485SCAN IMAGE CD ROM PER CD 1SCAN ONLINE ARCHIVE 2-4 YEARS 28,970SCAN BATCH DOWNLOAD 1LBX SPECIAL EXPRESS MAIL 1 INTERNATIONAL SERVICES INTERNATIONAL ITEMS DEPOSITED 1 STATE OF MARYLAND BOARD OF PHYSICIANS SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 2ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 723WLBX ON-US ITEMS DEPOSITED 32 RETURNED CHECK SERVICES RETURNED ITEMS 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19 LOCKBOX SERVICES MLBX MONTHLY MAINTENANCE (MA) 1LBX LOCKBOX DEPOSITS 39LBX REJECTED ITEMS 6LBX NON-REMIT MAIL/NO CHECK 88LBX SPECIAL SCREENING 755LBX PAID-IN-FULL REVIEW 755LBX INBOUND RECEIPTED DELIVER 120LBX CASH PAYMENT PROCESS 1LBX PACKAGE PREPARATION 19LBX FACSIMILE - PER FAX 19WLBX STANDARD ITEM 755

30

WLBX ITEM REASSOCIATION 755WLBX CHECK PRINT 755MLBX DOCUMENT NOTATION 755WLBX ITEM SORT 1,510 DEPARTMENT OF BUSINESS EC GENERAL ACCOUNT SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 2,585ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1INSUFFICIENT FUNDS ITEMS 1WLBX TRANSIT ITEMS DEPOSITED 57WLBX ON-US ITEMS DEPOSITED 2 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T OUT NON-REP (OTM PC WIRE) 15W/T INCOMING 1W/T TRACER/REVERSAL 1W/T MAIL NOTIFICATION 1 LOCKBOX SERVICES MLBX MONTHLY MAINTENANCE (MA) 1LBX LOCKBOX DEPOSITS 16LBX NON-REMIT MAIL/NO CHECK 2IMG LBX ITEMS SCANNED 101IMG LBX ITEMS ARCHIVED 60 DAYS 160LBX PACKAGE PREPARATION 16LBX POSTAGE PER ITEM 59WLBX STANDARD ITEM 59WLBX ITEM SORT 118 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 2OTM/OLC PRIOR DAY PER ITEM DTL 65

31

OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 2OTM/OLC CUR DAY PER ITEM DTL 18OTM/OLC SPECIAL RPT MNTH MAINT 1OTM/OLC CAR REPORT/PER RPT 7ACH SERVICE/PER MONTH 1WIRE SERVICE/PER MONTH 1IMAGE ACCT MAINT/PER MO 2 DEPARTMENT OF BUSINESS EC MSBDFA SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1ELECTRONIC CREDITS POSTED 11WLBX TRANSIT ITEMS DEPOSITED 18WLBX ON-US ITEMS DEPOSITED 2ELECTRONIC DEBITS POSTED 8 ACH SERVICES OTM ACH BATCH PROCESSING FEE 9OTM ACH CORP PYMTS CREDITS ORIG 70OTM ACH COLL APPL MTHLY FEE 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T INCOMING 1W/T MAIL NOTIFICATION 1 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 12LBX NON-REMIT MAIL/NO CHECK 2IMG LBX ITEMS SCANNED 21IMG LBX ITEMS ARCHIVED 60 DAYS 41LBX PACKAGE PREPARATION 11LBX POSTAGE PER ITEM 20WLBX STANDARD ITEM 20

32

WLBX ITEM REASSOCIATION 20 STATE TREASURER OF MARYLA UNIVERSITY OF MARYLAND BA CLINICAL TRIALS SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 7ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 19 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 10 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 10LBX NON-REMIT MAIL/NO CHECK 18LBX PAID-IN-FULL REVIEW 19LBX INBOUND RECEIPTED DELIVER 3LBX PACKAGE PREPARATION 10LBX POSTAGE PER ITEM 19WLBX STANDARD ITEM 19WLBX ITEM REASSOCIATION 19WLBX CHECK PRINT 19 STATE TREASURER OF MARYLA MASTER ACCOUNT GREGORY P SABA SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1RELATIONSHIP ANALYSIS STMT 1ANALYSIS DEPOSIT ACCOUNT STMT 1

33

STATE TREASURER OF MARYLA TOWSON UNIVERSITY BURSAR' ENROLLMENT SERVICES SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 53WLBX ON-US ITEMS DEPOSITED 3 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T OUT REP (OTM PC WIRE) 12 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 11LBX REJECTED ITEMS 134LBX NON-REMIT MAIL/NO CHECK 15LBX SPECIAL SCREENING 56LBX INBOUND RECEIPTED DELIVER 1LBX DATA CAPTURE KEYSTROKES 2,620LBX LOCKBOX PROGRAMMING 3IMG LBX ITEMS SCANNED 64IMG LBX ITEMS ARCHIVED 60 DAYS 120IMG LBX CD ROM 1LBX PACKAGE PREPARATION 11LBX AUTO D/T TO CLIENT/TRAN 11LBX AUTO D/T TO CLIENT/RCRD 67LBX AUTO D/T TO SUNTRUST/TRAN 1LBX AUTO D/T TO SNTRST/RCRD 9,389WLBX STANDARD ITEM 56IMG LBX CD-ROM ADDITIONAL 2WLBX ITEM SORT 224 ONLINE COURIER OLC DDA STATEMENT 2

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MD DEPT OF ASSESSMENTS AND TAXATION SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 4,820WLBX ON-US ITEMS DEPOSITED 293 RETURNED CHECK SERVICES RETURNED ITEMS 7 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 138LBX REJECTED ITEMS 386LBX NON-REMIT MAIL/NO CHECK 2,859LBX SPECIAL SCREENING 5,120LBX SPEC RE-ASSOC INST-ITEM 5,120LBX PAYEES 11-15 ITEMS 5,120LBX INBOUND RECEIPTED DELIVER 314LBX CHECK MICR LINE CAPTURE 5,120LBX DATA CAPTURE KEYSTROKES 190,772IMG LBX CD ROM 1IMG LBX CHECK BROWSER-1ST LBX 1LBX PACKAGE PREPARATION 19LBX EXPRESS MAIL COURIER 1LBX AUTO D/T TO CLIENT/TRAN 19LBX AUTO D/T TO CLIENT/RCRD 5,132LBX FACSIMILE - PER FAX 19WLBX STANDARD ITEM 5,120WLBX ITEM REASSOCIATION 5,120WLBX CHECK PRINT 5,120WLBX ITEM SORT 20,480

35

MARYLAND PREPAID COLLEGE COLLEGE SAVING PLANS OF MARYLAND SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1 DPSCS DIVISION OF PAROLE & PROBATION SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 28ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 10,020WLBX ON-US ITEMS DEPOSITED 110 RETURNED CHECK SERVICES RETURNED ITEMS 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 617LBX REJECTED ITEMS 579LBX NON-REMIT MAIL/NO CHECK 53LBX NON-STANDARD BATCH SIZE 10,147LBX SPECIAL SCREENING 10,147LBX INBOUND RECEIPTED DELIVER 174LBX CASH PAYMENT PROCESS 7

36

LBX DATA CAPTURE KEYSTROKES 218,004IMG LBX ITEMS SCANNED 11,941IMG LBX ITEMS ARCHIVED 60 DAYS 22,088IMAGE BATCH DOWNLOAD 1IMG LBX CD ROM 1LBX PACKAGE PREPARATION 19LBX POSTAGE PER ITEM 10,147WLBX STANDARD ITEM 10,147WLBX ITEM REASSOCIATION 10,147WLBX CHECK PRINT 10,147 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 638OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 1OTM/OLC CUR DAY PER ITEM DTL 19OTM/OLC SPECIAL RPT MNTH MAINT 1OTM/OLC RETURN ITEM/PER RPT 1WIRE SERVICE/PER MONTH 1IMAGE ACCT MAINT/PER MO 1 ONLINE COURIER OLC WIRE TRANSFER EMAIL ADVICE 19OLC DDA STATEMENT 1OLC ANALYSIS STATEMENT 1 STATE OF MARYLAND NURSING HOME ASSESSMENT SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 130WLBX ON-US ITEMS DEPOSITED 5

37

WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 12 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 15LBX INBOUND RECEIPTED DELIVER 11IMG LBX ITEMS SCANNED 333IMG LBX ITEMS ARCHIVED 60 DAYS 468IMAGE BATCH DOWNLOAD 22IMG LBX CD ROM 1NON FINANCIAL NCE IMAGE MAINT 1LBX PACKAGE PREPARATION 11LBX POSTAGE PER ITEM 135LBX AUTO D/T TO CLIENT/TRAN 8LBX AUTO D/T TO CLIENT/RCRD 132WLBX STANDARD ITEM 135 STATE TREASURER OF MARYLAND COMPTROLLER OF THE TREASURY UNCLAIMED PROPERTY UNIT SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 24ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 23 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 15 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 14LBX NON-REMIT MAIL/NO CHECK 34LBX INBOUND RECEIPTED DELIVER 11

38

IMG LBX ITEMS SCANNED 111IMG LBX ITEMS ARCHIVED 60 DAYS 134IMG LBX CD ROM 1LBX PACKAGE PREPARATION 11LBX BRANCH DELIVERY SERVICE 1WLBX STANDARD ITEM 23WLBX ITEM REASSOCIATION 23WLBX CHECK PRINT 23 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 29OTM/OLC CUR DAY SERV/PER MNTH 1OTM/OLC CUR DAY PER ACCT MAINT 1IMAGE ACCT MAINT/PER MO 1 STATE OF MARYLAND DEPT OF PUBLIC SAFETY & CORECTIONAL SERVICES DIV OF CORRECTION INMATE RECIEPTS SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 138ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 2,470WLBX ON-US ITEMS DEPOSITED 8 RETURNED CHECK SERVICES RETURNED ITEMS 1RETURN ITEMS - FAXED COPIES 1RETURN ITEMS - MAKER REASON 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19

39

LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 125LBX REJECTED ITEMS 759LBX NON-REMIT MAIL/NO CHECK 6LBX SPECIAL SCREENING 2,478LBX INBOUND RECEIPTED DELIVER 76LBX DATA CAPTURE KEYSTROKES 183,414IMG LBX ITEMS SCANNED 2,501FULL TEXT SEARCH 4,979IMG LBX ITEMS ARCHIVED 60 DAYS 4,979IMAGE BATCH DOWNLOAD 158LBX POSTAGE PER ITEM 765LBX EXPRESS MAIL COURIER 1WLBX STANDARD ITEM 2,478WLBX ITEM SORT 14,868 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 145IMAGE ACCT MAINT/PER MO 1 MARYLAND DEPARTMENT OF AGRICULTURE SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 3ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 496WLBX ON-US ITEMS DEPOSITED 5 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19 LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1

40

LBX LOCKBOX DEPOSITS 51LBX NON-REMIT MAIL/NO CHECK 46LBX INBOUND RECEIPTED DELIVER 38LBX CHECK MICR LINE CAPTURE 507LBX DATA CAPTURE KEYSTROKES 9,803IMG LBX ITEMS SCANNED 3,333IMG LBX ITEMS ARCHIVED 60 DAYS 3,840IMG LBX CD ROM 1LBX PACKAGE PREPARATION 19WLBX STANDARD ITEM 507WLBX ITEM REASSOCIATION 507WLBX CHECK PRINT 507WLBX ITEM SORT 2,028 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 70IMAGE ACCT MAINT/PER MO 1 INTERNATIONAL SERVICES INTERNATIONAL ITEMS DEPOSITED 6 STATE OF MARYLAND D53 MARYLAND INSTITUTE FOR EMERGENCY MEDICAL SERVICES SYSTEMS SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1WLBX TRANSIT ITEMS DEPOSITED 6 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 3

41

LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 4LBX NON-REMIT MAIL/NO CHECK 1IMG LBX ITEMS SCANNED 9IMG LBX ITEMS ARCHIVED 60 DAYS 15IMG LBX CD ROM 1LBX PACKAGE PREPARATION 4LBX EXPRESS MAIL COURIER 1WLBX STANDARD ITEM 6 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 7IMAGE ACCT MAINT/PER MO 1 STATE OF MARYLAND R31 UNIVERSITY OF MARYLAND DENTAL SCHOOL SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES NEGATIVE COLLECTED CHARGE 39ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2ANALYSIS INVOICE FEE 1ITEMS DEPOSITED 1WLBX TRANSIT ITEMS DEPOSITED 1,343WLBX ON-US ITEMS DEPOSITED 102 RETURNED CHECK SERVICES RETURNED ITEMS 1 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1W/T STANDING ORDER OUTGOING 19

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LOCKBOX SERVICES LBX MAINTENANCE - MONTHLY 1LBX LOCKBOX DEPOSITS 56LBX REJECTED ITEMS 65LBX NON-REMIT MAIL/NO CHECK 282LBX PAID-IN-FULL REVIEW 1,445LBX INBOUND RECEIPTED DELIVER 1IMG LBX ITEMS ARCHIVED 60 DAYS 1,445LBX PACKAGE PREPARATION 19LBX EXPRESS MAIL COURIER 1WLBX STANDARD ITEM 1,445WLBX ITEM REASSOCIATION 1,445WLBX CHECK PRINT 1,445 ONLINE TREASURY MANAGER OTM/OLC MAINTENANCE FEE 1OTM/OLC PRIOR DAY SERV/PR MNTH 1OTM/OLC PRIOR DAY PER AC MAINT 1OTM/OLC PRIOR DAY PER ITEM DTL 77IMAGE ACCT MAINT/PER MO 1IMAGE ITEM RETRIEVAL/PER IMAGE 3 STATE OF MARYLAND D53 MARYLAND INSTITUTE FOR EMERGENCY MEDICAL SERVICES SYSTEMS L&C PROGRAM SERVICES PROVIDED FOR PERIOD VOLUME-------------------------------------- -----------DEMAND DEPOSIT SERVICES ACCOUNT MAINTENANCE - MONTHLY 1ANALYSIS DEPOSIT ACCOUNT STMT 2 WIRE TRANSFER SERVICES WIRE TRSF MONTHLY MAINT/ACCT 1