Martin Sadler – Walsall Council. SummaryAnswer Total IT Budget (£)£0 Number of desktops0 Number of laptops0 Simple average cost per user#DIV/0! Desktop,

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Martin Sadler – Walsall Council

Summary Answer      Total IT Budget (£) £0     Number of desktops 0     Number of laptops 0     Simple average cost per user #DIV/0!               Desktop, laptop and telephony costs               Desktop Device and Service Cost Response Column1 Estimated annual Network Costs ResponsePrice of device £0 £464.60Hardware costs £0Life expectancy 0  Software costs £0Desk phone cost £250 £0.00Internal team costs £0Life expectancy of phone 20  3rd Party support costs  £0Warranty cost per device per year £15 £0.00Total £0Installation costs £10£45 per hour    Delivery £2 £0.00   Imaging £4 £0.00Annual average Server Infrastructure costs to support desktops ResponseAsset Tag £2£10 per item Hardware costs £0Disposal cost at end of life £10 £0.00Software costs £0Monitor costs £140 £139Internal team costs £0Expected life of Monitor 5  3rd Party support costs  £0Annual replacement peripheral cost across the estate £2  Total £0Average annual cost #DIV/0!                 Desktop/Laptop Support Costs ResponseLaptop Response Column1 External 3rd Party Support/maintenance £0Price of device £750 £722.05Other £0Annual warranty cost £15 £0.00Total £0Years of usable life 4     Installation costs £0£45 per hour    Delivery £4 £0.00Service Support - Service Desk ResponseImaging £10 £0.00Proportion of Support Calls (desktop/laptop only) 0.75Asset Tag £2£10 per item Internal staff costs  £0Disposal £10 £0.00Software costs £0Additional Monitor costs £0 £139Hardware costs (if not already included)  £0

Additional Keyboard, mouse, docking station £0Mouse & Keyboard £10.86, Docking Station £87.35 Total £0

total cost per year £209              Desktop software per user Response   Desktop Engineers ResponseOffice applications or equivalent per user £0.00 £252.69Internal support costs (people) £0Other £0.00  External support costs (people) £0Total £0.00 Vehicle costs £0    Replacement parts £0      Other (state)  £0      Total £0               Total Infrastructure support costs £0Annual laptop support costs #DIV/0!   Laptop share #DIV/0!Annual desktop support costs #DIV/0!   Desktop Share #DIV/0!

Summary Answer      Total IT Budget (£) £5,091,909     Number of desktops 3158     Number of laptops 2442     Simple average cost per user £909              

Desktop, laptop and telephony costs               Desktop Device and Service Cost Response Estimated annual Network Costs ResponsePrice of device £465  Hardware costs £15,000Life expectancy 5  Software costs £0Desk phone cost £0  Internal team costs £323,303Life expectancy of phone 10  3rd Party support costs  £0Warranty cost per device per year £0  Total £338,303Installation costs £45     Delivery £0     

Imaging £0  Annual average Server Infrastructure costs to support desktops ResponseAsset Tag £10  Hardware costs £55,000Disposal cost at end of life £0  Software costs £0Monitor costs £139  Internal team costs £398,424Expected life of Monitor 5  3rd Party support costs  £0

Annual replacement peripheral cost across the estate £0  Total £453,424Average annual cost 131.72                Desktop/Laptop Support Costs Response

Laptop Response   External 3rd Party Support/maintenance £0Price of device £722.05  Other £0Annual warranty cost £0  Total £0Years of usable life 5     Installation costs £45     Delivery £0  Service Support - Service Desk Response

Imaging £0  Proportion of Support Calls (desktop/laptop only) 0.12Asset Tag £10  Internal staff costs  £211,000Disposal £0  Software costs £25,000

Additional Monitor costs £139  Hardware costs (if not already included)  £0

Additional Keyboard, mouse, docking station £87  Total £28,320total cost per year £271     

         Desktop software per user Response   Desktop Engineers Response

Office applications or equivalent per user £252.69  Internal support costs (people) £543,000Other £35.00  External support costs (people) £0Total £287.69 Vehicle costs £7,560    Replacement parts £0      Other (state)  £0      Total £550,560               Total Infrastructure support costs £1,370,607Annual laptop support costs £803.00  Laptop share £597,683Annual desktop support costs £664.16  Desktop Share £772,924

Summary Answer      Total IT Budget (£) £0     Number of desktops 0     Number of laptops 0     Simple average cost per user #DIV/0!               Desktop, laptop and telephony costs               Desktop Device and Service Cost Response Column1 Estimated annual Network Costs ResponsePrice of device £0 £464.60Hardware costs £0Life expectancy 0  Software costs £0Desk phone cost £250 £0.00Internal team costs £0Life expectancy of phone 20  3rd Party support costs  £0Warranty cost per device per year £15 £0.00Total £0Installation costs £10£45 per hour    Delivery £2 £0.00   Imaging £4 £0.00Annual average Server Infrastructure costs to support desktops ResponseAsset Tag £2£10 per item Hardware costs £0Disposal cost at end of life £10 £0.00Software costs £0Monitor costs £140 £139Internal team costs £0Expected life of Monitor 5  3rd Party support costs  £0Annual replacement peripheral cost across the estate £2  Total £0Average annual cost #DIV/0!                 Desktop/Laptop Support Costs ResponseLaptop Response Column1 External 3rd Party Support/maintenance £0Price of device £750 £722.05Other £0Annual warranty cost £15 £0.00Total £0Years of usable life 4     Installation costs £0£45 per hour    Delivery £4 £0.00Service Support - Service Desk ResponseImaging £10 £0.00Proportion of Support Calls (desktop/laptop only) 0.75Asset Tag £2£10 per item Internal staff costs  £0Disposal £10 £0.00Software costs £0Additional Monitor costs £0 £139Hardware costs (if not already included)  £0

Additional Keyboard, mouse, docking station £0Mouse & Keyboard £10.86, Docking Station £87.35 Total £0

total cost per year £209              Desktop software per user Response   Desktop Engineers ResponseOffice applications or equivalent per user £0.00 £252.69Internal support costs (people) £0Other £0.00  External support costs (people) £0Total £0.00 Vehicle costs £0    Replacement parts £0      Other (state)  £0      Total £0               Total Infrastructure support costs £0Annual laptop support costs #DIV/0!   Laptop share #DIV/0!Annual desktop support costs #DIV/0!   Desktop Share #DIV/0!

IT Budget÷

# of desktops and laptops =

Average cost per user per year

Walsall Council Cost

£5,091,909 ÷

( 3158 + 2442 )=

£909 per user per year