MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION ASSOCIATE ENGAGEMENT
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
LIVING OUR CORE VALUES
In the words of J. Willard Marriott…
“When you take good care of your people, they’ll take pride in their work; and when they take pride in their work, they’ll take good care of the customers.”
&
“If you take good care of the customers, the customers will come back, and back, and back; and the business will take care of itself.”
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
ASSOCIATE ENGAGEMENT
Engagement covers three areas: STAY - desire to remain with the organization SAY - speak highly of and recommend the organization to others STRIVE - put in the extra effort necessary
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
DRIVING ASSOCIATE ENGAGEMENT
LIVING OUR CORE VALUES
LEADERSHIP EXCELLENCE
PERSONAL GROWTH
QUALITY OF LIFE AT WORK
TEAMWORK TOTAL
REWARDS ACTION
PLANNING
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
LEADERSHIP EXCELLENCE
• Open Door Policy
• Rap Sessions
• Leading by Example
• Balanced Scorecard Approach
• Mentoring
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
PERSONAL GROWTH
• Positive Moves/Global Opportunity
• Taskforce / Deputation
• Development Programmes – Managerial & Supervisory
• VOYAGE
• Training
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
QUALITY OF LIFE AT WORK
• Work-Life Balance
• Empowerment
• Associate & Families Appreciation Program
• Spirit to Serve the Community
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
TEAMWORK
• Right Hiring ( DDI/I-Grasp)
• Marriott Culture and Core Values
• Live the Basics/Daily Packet
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
TOTAL REWARDS
• Marriott Awards of Excellence
• Property Recognition Programmes
• Competitive compensation packages
• Other Benefits ( Birthday Voucher/Meal With Family)
MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION
ACTION PLANNING
• Townhalls & Department Meetings
• Quarterly Rap Sessions and Development Plans