Marlin Financial Group - Acora · 2017. 10. 24. · Acora: Case Study Marlin Financial Group The introduction of these system improvements has not only improved Marlin’s operational
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Industry:Financial Services
Location:London
Acora services provided:• an expanded service desk• change management• capacity management•proactivesystemsmonitoring• disaster recovery •businesscontinuityplanning(BCP)
Acora’s expertise and experience has been pivotal in helping us to deliver the biggest programme of IT change we have ever undertaken. They provided us with a clear vision of the future and a delivery roadmap that all the business stakeholders could understand and buy in to. Technology is now viewed by the business as one of our major assets. Martin Dunphy Chairman
Marlin Financial Services, a private equity backed business, is one of the UK’s premier financial services companies specialising in the collection and management of group-owned and contingency accounts in all consumer credit sectors. Acora has been working with Marlin since 2006 and in 2010 transitioned Marlin’s IT delivery into a fully outsourced service. More recently, Acora undertook a full transformation of Marlin’s infrastructure and delivered a formal IT strategy.
Theintroductionofthesesystemimprovements has not only improved Marlin’soperationalefficiency,butthecompany’sITsystemsnowhavegenuinescalability,whichinturnhasunlockedtheirlatentgrowthpotential.Inaddition,Marlin’sITApplicationenvironmenthastransformedfrombeingapossiblelimitationtogrowthintoabusinessassetofsignificantvalue,leavingtheminapositionofrealstrengthforthecomingyearsandkeepingthemfirmlyaheadoftheircompetition.