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Marketing of Mutual Funds

Jun 02, 2018

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    Channels for marketing

    of Mutual FundsIndependent Financial Advisors (IFA).

    Financial products distribution firms.

    (National corporate distributors)

    Banks

    Direct selling by AMCs.

    (including online selling)

    Though mutual funds can today be purchased through

    stock exchange, this does not amount to marketing, as it does not

    result in creation of new units.

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    Prior to August 1, 2009, the

    intermediaries engaged in mutual fund

    marketing were paid commission, whichincluded (i) a frond end payment for

    marketing of mutual funds, and (ii) an ongoing

    payment called trail fee, based on theaverage AUMs during the quarter.

    However post the SEBI withdrawal of

    entry loads from August 1, 2009, , the upfrontpayment has been drastically reduced.

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    The trail fee continues more or less at the

    same level.

    Consequent to the withdrawal of entry

    loads, and the consequent drastic reduction in

    upfront commission, the mutual fund

    investors are expected to pay a servicefeeto

    the intermediary, based on the quantum and

    quality of service rendered to them by thelatter.

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    The service rendered by the

    intermediary to an investor could be basically

    of two types :Advisory service : The intermediary may

    advise the investor on making a choice of

    mutual funds, providing him/her with therelevant information and domain expertise.

    Logistic service : The intermediary may help

    the investor procure the application forms,execute the documentation and submit the

    applications to the relevant points of service.

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    The secret of successful marketing of

    mutual funds is :Do not market mutual funds,

    market solutions.

    Or, in other words,

    do not begin your marketing with

    what you have.Begin with what the customer needs.

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    How do you discover

    customers needs ?

    How do you create solutionsfor customers needs ?

    That is what we are going to study now.

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    Discovering

    customersneeds.

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    Dimensionsare the characteristics or

    features of the product,which make the individual

    or the household buy theproduct.

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    Drivers

    are the motives or reasons,

    which make the individualor the household buy the

    product.

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    Return

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    Return: The rate at which the value of the

    investment grows over a period

    of one year.

    Risk : The extent of variability in returnover several one year periods,

    measured by standard deviation

    or some other measure of

    variability.Liqu id i ty: The ease and cost of converting

    any investment into money.

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    What drives theinvestment ?

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    Transactions

    driverPrecautionary

    driver

    Income

    driver

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    Transactions driver

    to save and invest arises from the fact

    that the t ime patterns of f low of income

    and expendi turedo not usually match.

    Most of us get our income month ly,but we spend dai ly. Even for those of us

    who may be in business or profession our

    income does not come in exactly in keepingwith our expenditure.

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    Patterns of f low of income and expend i ture

    over one month

    February 1 February 28

    Expenditure

    Income

    Excess of income over

    expenditure

    Excess of expenditure

    over income

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    Similarly the t ime pattern o f earning income

    dur ing ou r l ifet ime does not always m atch the

    t ime pattern of our expendi ture dur ing ourl i fet ime.

    In the early carrier our expenditure is usually

    low; as we set up a family and home it increases;

    it continues to increase as the family grows and its

    requirements increase; it peaks at the time of

    childrenshigher education and settling down in life;

    and then it may decrease. The income normallyincreases steadily up to a certain age (retirement,

    say for instance), and then it may fall sharply.

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    Age 25 Age 75

    Expenditure

    Income

    Excess of income over

    expenditure

    Excess of expenditure

    over income

    Excess of income over

    expenditure

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    In both these cases, because the

    t ime patterns of f low of ou r income and

    expend i ture do no t match, we need to carrypu rchasing power, f rom when we have more

    of i t , to w hen we have less of i t .

    Investment is therefore used as astorage of purchasing power, in the short term or

    long term.

    The driver which causes us to invest

    for this motive, is the TRANSACTIONS

    DRIVER.

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    Precautionary driver

    to save and invest arises from the investorsdesire

    to provide for an unforeseen event. It is very similar to thetransactions driver. But for a difference : while the

    transactions driver makes the investor save and invest for

    a foreseen and planned need in future, the precautionary

    driver is about anun foreseen need in future.

    The investor only feels the existence of a possibility

    of a certain event occurring, which may need him to

    spend. He does not want to be caught on the wrong foot, if

    at all it occurs. And, with that in mind, he would like to

    make a provision. It could be a sickness, an accident,anything, or even a desirable event, like an opportunity to

    purchase something.

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    Points to be noted about the

    precautionary driver

    we do not know when the event willoccur.

    we do not know how much will be

    required if the event occurs.

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    This driver is not just about not being

    caught on the wrong oot

    ts all about providing for an

    eventuality

    Investing for a rainy day !

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    Income driveris very different from the rest of the two. When an

    investor is saving and investing driven by the first two

    drivers, he is trying to carry his purchasing power into

    future; investment is for him like a fridge where he can

    store his purchasing power or money.

    But when he saves and invests for income

    driver, he is not trying to carry over his purchasing

    power into future; rather, he is trying to increase his

    future purchasing power. In other words, his solepurpose in saving and investing is to increase his future

    income.

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    How does this happen ?

    When an investor saves and invests, he

    creates a source of income for future. Theincome from this source adds to the income

    that he already has, or that he expects to

    have in future.

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    Having understood the motives

    that drive a person to invest,

    how to choosethe mutual fund ?

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    Return

    Risk

    Liquidity

    Transactions

    Precautionary

    Income

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    High Low

    Return

    Risk

    Liquidity

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    High Low

    Return

    Risk

    Liquidity

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    High Low

    Return

    Risk

    Liquidity

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    High Low

    Return

    Risk

    Liquidity

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    High Low

    Return

    Risk

    Liquidity

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    High Low

    Return

    Risk

    Liquidity

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    Transactions driver is about storing and carrying over

    time the purchasing power.The investor driven by the transactions motive, does

    not seek to grow his purchasing power. Hence return is not an

    important consideration for this driver. But the return has to

    be sufficient to offset the loss of purchasing power due toinflation. So conservation of purchasing power is important.

    Therefore low return, low risk is what is suitable for this

    driver.

    Since this driver is about planned and foreseen need infuture, that is the time and quantum of transaction is known

    with more or less certainty, liquidity is not very important.

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    Precautionary driver is also about storing and

    carrying over time the purchasing power.

    Here too the investor does not seek to grow his

    purchasing power. Hence return is not an important

    consideration for this driver also. But the purchasingpower has to protected from vagaries of inflation.

    Therefore low return, low risk is what is suitable for this

    driver also.

    But since the time and quantum of transaction is notknown with certainty, liquidity is very important. So for

    this driver, liquidity needs to be high.

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    Income driver is all about increasing the purchasingpower in future.

    So return is of prime importance. And higher the

    return one seeks, higher the risk one has to assume. So this

    driver calls for high return, high risk investment products.

    Since here there is no transaction planned, liquidity

    is not very important; except for seizing investment

    opportunities. Moreover, high return, high risk investmentscannot come with high liquidity. Therefore one has to be

    satisfied with low liquidity in case of this driver.

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    How do you turn your

    mutual fundsinto solutions

    for customers needs ?

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    Whatever the driver, the goal of investment

    is to create a corpus in future.

    Transactions Driver requires us to collect

    the excess purchasing power from current

    period and store it to meet a future need.

    So too the Precautionary Driver.

    Income Driver requires us to create a

    corpus in future which will become a source ofadditional income.

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    In case of Transactions Driver we know

    with more or less certainty the quantum of

    purchasing power we will need in future; so weknow the size of the corpus we need to create.

    In case of the Precautionary Driver we

    cannot know with certainty the quantum of

    purchasing power we will need; but, depending

    on our capacity we usually decide what we

    would like to set aside for a rainy day.

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    So too, in the case of the Income Driver, our

    aspirations set the size of the corpus we would

    like to create; the size of the corpus is

    determined by the quantum of additional

    income we desire to receive in future and our

    current capacity to save for that.

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    Given the size of the corpus we wish to

    create, how do we calculate the amount thatwe need to save and invest month after

    month ?

    Or, given our monthly savings and

    investment, how do we calculate the size of

    the corpus that is likely to be created ?

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    Let us first learn to how to calculate the amount

    that we need to save and invest month after month to

    achieve a given corpus.

    The amount to be saved and invested every month

    will depend on three variables :

    The quantum of monthlycontribution.

    The period of accumulation.

    The rate of return expectedon the monthly contributions.

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    To calculate the amount to be saved and

    invested every month, to achieve a givencorpus, we can use three methods :

    the algebraic formula.

    the excel formula.

    the excel cash flow statement.

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    Given the target corpus required to be

    accumulated, the accumulation period and the

    expected rate of return, the monthly contribution is

    given by the formula :

    iMonthly contribution = Corpus X ------------

    (1+i)n -1

    where i = expected rate of interest / rate of

    return per month.

    n = number of months in the accumulation period.

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    Let us solve an example to understand this.

    If Anil needs to accumulate a corpus of

    `10,00,013 for the higher education of his daughter,

    contributing between age 30 and age 50, how much

    does he have to contribute monthly ?

    Assume an interest rate of 12%.

    iMonthly contribution = Corpus X ------------

    (1+i)n

    -1

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    Let us solve the problem now :i

    Monthly contribution = Corpus X --------------

    (1+i)n - 1

    0.01

    Monthly contribution = 10,00,013 X ---------------------

    (1+0.01)240- 1

    Monthly contribution = 10,00,013 X 1.000987

    Monthly contribution = `1,001

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    Alternatively we can use the excel

    formula.

    Open an Excel sheet.

    Open the drop down Formulasmenu.

    Choose the Financial Funct ions.Formulas menu

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    Choose the function PMT.

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    Fill in the function arguments (values).

    So, the monthly contribution has to be `1,001.

    Rate of interest per month

    Number of months

    Corpus

    Monthly contribution

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    Or, you can type = PMT(rate,nper,,fv)

    in a cell of the Excel sheet. Note that you should

    not type rate,nper,,fv, but type the values ofthese variables. So, in the example we have

    taken you will type = PMT(0.12/12,240,,1000013)

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    Alternatively you can use a Cash Flow

    Sheet to do the same calculations. Excel

    formulas provide quick answers to specificqueries. Cash Flow Sheet is a little more time

    consuming, as it is an iterative process. But the

    sheet gives you a visual feel of the corpus getting

    accumulated over time; and allows you to modifythe accumulation as you wish.

    Let us have a look at a Cash Flow Sheet.

    Cash Flow Sheet

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    You can use the Cash Flow Sheet also forsensitivity analysis, i.e. for answering questions like :

    How much more contribution will I need to make ifI want to increase the corpus by `1,00,000 ?

    How much lesser contribution will I need to make

    if I begin contributing 3 years earlier ?

    How much more contribution will I need to make if

    the rate of return falls to 6% ?

    Sensitivity Analysis(Cash Flow Sheet)

    Y d th S iti it A l i l b

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    Sensitivity Analysis(Excel Formula)

    You can do the Sensitivity Analysis also by

    using the Excel formulas. Enter the values of rate /

    nper / fv in the table and get the desired result at the

    top, as shown in the sheet below.

    L l h l l h i f h

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    Let us now learn how to calculate the size of the

    corpus that is likely to be created, given our monthly

    savings and investment.

    The corpus created will depend on three variables :

    The quantum of monthlycontribution.

    The period of accumulation.

    The rate of return expectedon the monthly contributions.

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    As before, to calculate the corpus that is

    likely to be accumulated, given the monthlycontribution, we can use three methods :

    the algebraic formula.

    the excel formula.

    the excel cash flow statement.

    Gi th thl t ib ti th

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    Given the monthly contribution, the

    accumulation period and the expected rate of return,

    the Corpus is given by the formula :

    (1+i)n -1

    Corpus = Monthly contribution X ------------i

    where i = expected rate of interest / rate of

    return per month.

    n = number of months in the accumulation period.

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    Let us solve an example to understand this.

    IfAnil saves and invests every month `10,00,013for the higher education of his daughter, contributing

    between age 30 and age 50, how much corpus is he

    likely to accumulate ?

    Assume an interest rate of 12%.

    (1+i)n -1

    Corpus = Monthly contribution X ------------i

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    Let us solve the problem now :(1+i)n - 1

    Corpus = Monthly contribution X --------------

    i

    (1+0.01)240- 1

    Corpus = 1,001 X ---------------------

    0.01

    Corpus = 1,001 X 999.0140

    Corpus = `10,00,013

    Alt ti l th l

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    Choose the function FV.

    Alternatively we can use the excel

    formula.

    FV

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    Fill in the function arguments (values).

    So, the accumulated corpus will be `10,00,137.

    Rate of interest per month

    Number of months

    Monthly contribuition

    Corpus

    Or you can type = FV( t t)

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    Or, you can type = FV(rate,nper,pmt)

    in a cell of the Excel sheet. Note that you should

    not typerate,nper,pmt

    , but type the values ofthese variables. So, in the example we have

    taken you will type = FV(0.12/12,240,1011)

    Alternatively you can use a Cash Flow

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    Alternatively you can use a Cash Flow

    Sheet to do the same calculations. Excel

    formulas provide quick answers to specific

    queries. Cash Flow Sheet is a little more time

    consuming, as it is an iterative process. But the

    sheet gives you a visual feel of the corpus getting

    accumulated over time; and allows you to modifythe accumulation as you wish.

    Let us have a look at a Cash Flow Sheet.

    Cash Flow Sheet

    You can use the Cash Flow Sheet also for

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    You can use the Cash Flow Sheet also forsensitivity analysis, i.e. for answering questions like :

    By how much will the corpus increase if I increasethe contribution by `100 ?

    By how much will the corpus increase if I begin

    contributing 3 years earlier ?

    By how much will the corpus fall short if the rate

    of return falls to 6% ?

    Sensitivity Analysis(Cash Flow Sheet)

    You can do the Sensitivity Analysis also by

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    You can do the Sensitivity Analysis also by

    using the Excel formulas. Enter the values of rate /

    nper / pmt in the table and get the desired result at

    the top, as shown in the sheet below.

    Sensitivity Analysis(Excel Formula)

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    Now an interesting question :

    You need to turn your

    mutual funds into solutions for

    customers needs; you use the

    power of numbers, as we have

    just seen, to achieve that.

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    Between sophisticated looking

    algebraic formulas, magic Excelformulas and the tedious Cash Flow

    Sheets, which of the three would you

    prefer to use before a customer to turnyour mutual fund into a solution for

    customersneeds ?

    Wait a minute; let me rephrase my question You

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    Wait a minute; let me rephrase my question. Youare trying to sell a plasma TV to a customer. It isdefinitely a hi-tech piece of equipment. You have a lot

    to boast about its technology. And to convince reallyhow hi-tech it is, you open the back of the TV andshow the customer the sophisticated gadgetry it isfilled with.

    But the sales man next to you, who is selling thesame model of TV to another customer simply puts ona TV and lets the customer enjoy the experience tohis heartscontent.

    Which one of you two is likely to win thecustomer more easily ?

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    A Cash Flow Sheet may be very

    tedious and boring, but its visualimpact on the customer is powerful.

    There, as the customer actually sees

    her money growing month aftermonth, it transports her into future;

    she sees her dream rolling out beforeher.

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    Marketing mutual funds, is

    marketing dreams.