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Marketing Mix for Global Markets
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  • Marketing Mix for Global Markets

  • 18-*International MarketingDevelop marketing strategies by assessing the firms potential foreign markets and analyzing the many alternative marketing mixesMust plan and control a variety of marketing strategiesRather than a single unified and standardized oneCoordinate and integrate those strategies into a single marketing program

  • 18-*Standardize, Adapt, or Formulate Anew?Management would prefer global standardization of the marketing mixSignificant cost savingsLonger production runsStandardized advertising, promotional materials, and sales trainingStandardized corporate imageStandardized pricing strategies Easier control and coordinationReduction of preparation timeOften not possible

  • 18-*Product StrategiesProduct is central to marketing mixTotal product includesPhysical productBrand nameAccessoriesAfter-sales serviceWarrantyInstructions for useCompany imagePackage

  • 18-*Total Product

  • 18-*Foreign Environmental ForcesSociocultural ForcesDissimilar cultural patterns generally require changes in food and other consumer goodsMay requireRedesign of productDifferent meanings of colorsDifferent meanings of brand nameTranslation of instructions or labels

  • 18-*Foreign Environmental ForcesLegal ForcesLaws concerningPollutionConsumer protectionOperator safety Laws prohibiting classes of importsFood and pharmaceuticals influenced by laws concerning purity and labelingLegal forces may prevent use of brand name worldwideIn some countries brand may be registered to someone else

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  • http://www.ssrana.in/Intellectual%20Property/Domain%20Names/DomainName_CaseLaw.aspx

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  • 18-*Foreign Environmental ForcesEconomic ForcesGreat disparity in income throughout world

    Obstacle to product standardization

    Many industrialized country products too expensive for developing country consumers Must either simplify the product or produce a different, less costly one

  • 18-*Foreign Environmental ForcesPhysical ForcesClimate and terrain prevent international product standardizationHeatHigh humiditySpecial packagingHigh altitudesBaking products and motorsRough roads

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  • 18-*Promotional StrategiesPromotionAny form of communication between a firm and its publics To bring about a favorable buying action and achieve long-lasting confidence in the firm and the product or service it provides

  • 18-*Promotional StrategiesDistinct promotional strategies based on combination of three alternatives Marketing the same physical product everywhere

    Adapting the physical product for foreign markets

    Designing a different physical product with(a) the same message(b) adapted message or (c) different message

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  • 18-*Six Common Promotional Strategies contd.

    Product adaptation-message adaptationIn Latin America, Tang is sweetened and promoted as mealtime drink

    Different product-same messageProduct is produced in low cost plastic squeeze bottle for developing countries, but advertised the same

    Different product for the same use-different messageWelding torches rather than automatic welding machines are sold in developing countries

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  • 18-*The Promotional MixAdvertising

    Personal selling

    Sales promotion

    Public relations

    Publicity

  • 18-*AdvertisingPaid, nonpersonal presentation of ideas, goods, or services by identified sponsorAmong promotional mix elements, advertisingHas the greatest similarities worldwideIs formulated and executed through global ad agencies that have wholly owned subsidiaries, joint ventures, and working agreements with local agencies

  • 18-*Global and Regional BrandsReasons for increase in global and regional brandsCost Better chance of obtaining one regional source for high-quality workBelief that single image throughout region is importantEstablishment of regionalized organizations with many functions centralizedGrowth of global and regional satellite and cable television

  • 18-*Top Twenty Brands 2006

  • 18-*Impact of Culture on AdvertisingDirectness vs. indirectnessComparisonHumorGender rolesExplicitnessSophisticationPopular vs. traditionalInformation content vs. fluff

  • 18-*AdvertisingBranding

    Global, regional or nationalManagers may convert or use a combination

    Private brandsSerious competitorsAlliances with international retailersTrend common in Europe

  • 18-*AdvertisingMediaSatellite TV expands availability of media

    International print media availableReaders Digest has 48 foreign editions

    Cinema and billboards used heavily in Europe

    In developing countries, vehicles equipped with loudspeakers

  • 18-*AdvertisingInternet AdvertisingAn affluent, reachable audience

    Web contacts feature interactivity, shrinks distance

    Involve customers in determining which messages and information they receive

    For some groups, Internet may be among the best media choices

  • 18-*AdvertisingForeign Environmental ForcesBasic cultural decision for marketer: position the product as foreign or local

    Depends on the country, the product types, and the target market

    Language often an issueback translationplenty of illustrations with short copy

  • 18-*AdvertisingWhat should be the approach of the international advertising manager?Think globally, but act locallyNeither global nor local-glocalPan regional approachLatin AmericaMiddle EastAfricaAtlantic

  • 18-*Personal SellingImportance of personal selling compared to advertising depends onRelative costFunds availableMedia availableType of product Manufacturers of industrial products rely on personal sellingMarketers may increase use of personal selling for consumer products in developing countries

  • 18-*Personal SellingInternetWould seem to eliminate the need for personal selling, but may not be so

    Successful personal selling depends on establishing trustEvolving approaches to trust building in a virtual environment

  • 18-*Personal SellingInternational StandardizationAn overseas sales force is similar to the home country inOrganizationSales presentationTraining methodsRecruitment of salespeople in foreign countries can be difficult

  • 18-*Sales PromotionAny various selling aids, including displays, premiums, contest, and giftsSociocultural and economic constraints make some sales promotions difficult to useIf premium is to fulfill the sales aid objective, it must be meaningful to the purchaserSales promotion is generally less sophisticated overseas than in U.S.

  • 18-*Public RelationsVarious methods of communicating with the firms publics to secure a favorable impressionMarkets firmImproves image and overcomes negative perceptionsMay work through government agencies

  • 18-*PricingImportant and complex consideration in formulating marketing strategyOne of the marketing mix elements that can be varied to achieve firms marketing objectivesMade more complex byInteraction with the other functional areasEnvironmental forces

  • 18-*Interaction between Marketing and Other Functional AreasThe finance people want prices that are profitable and conducive to steady cash flow

    Production supervisors want prices that create large sales volumes, which permit long production runs

    Legal department worries about possible antitrust violations when different prices are set according to type of customer

  • 18-*Interaction between Marketing and Other Functional AreasThe tax people are concerned with effects of prices on tax loads

    The domestic sales manager wants export prices to be high enough to avoid parallel importing

    The marketer must address all these concerns and considerLegal forcesEnvironmental forces

  • 18-*Standardizing PricesDifficult if desirableForeign National PricingLocal pricing in another countryInternational PricingSetting prices for unrelated and related firmsTransfer pricingIntracorporate price, price of a good or service sold by one affiliate to another, the home office to an affiliate, or vice versa

  • 18-*Distribution StrategiesDistribution DecisionsOften interdependent with other marketing mix variablesStandardizing DistributionTwo fundamental constraintsThe variation in availability of channel membersThe environmental forces present in these different markets

  • 18-*Standardizing DistributionDisintermediationUnraveling of traditional distribution structuresMost often the result of being able to combine Internet with fast delivery services

  • 18-*Channel SelectionDirect or Indirect MarketingThe first decision: whether to use middlemenExport sales may be consummated by local agents ifManagement believes this is politically expedientCountrys laws demand itFactors Influencing Channel SelectionMarketProductCompanyMiddlemen

  • 18-*Foreign Environmental Forces and the Marketing Mix Matrix

  • 18-*Foreign Environmental Forces and the Marketing Mix Matrix

  • 18-*Foreign Environmental Forces and the Marketing Mix Matrix

  • 18-*Foreign Environmental Forces and the Marketing Mix Matrix

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