Market Research Company and Mystery Shopping Company

Because We Still Need Humans For Some Tasks

The company that deploys the humans…A Closer Look

•  Founded in 1994

•  Headquartered in Norcross, GA

•  Founding Members of MSPA (Mystery Shopping Providers Association)

•  Currently partnering with over 240 unique brands.

•  Completing over 5,000 evaluations, audits, and field assignments every month.

The companies that utilize our humans…

q Data Collection Field Services

q Self Guided Ethnographic Research

q Mystery Shopping/Secret Shopping

q Merchandising and Price Audits

q Shopper Intercepts and Shop Alongs Also: Compliance and Integrity Audits, Competitive Intelligence, and other humanly capable tasks

Our Capabilities –

Industries served: Hospitality, CPG, Retail, Entertainment, and Service Industries.

“What can the humans do?”  

Experienced, professional and reliable field agents in all 50 States.

Database of over 225,000 vetted representatives

“Where are the humans?”Our Reach -

Coverage in every major metro area in the US, as well as less densely populated areas.

and how could we forget about…..

Adding new Field Agents

Weekly

Our turnaround time -

•  RFPs – 48 hrs

•  Project Collaboration and Set up –

1-2 weeks

•  Project Deployment – as needed

•  Results Delivery – 24-48 hours

after completion of individual

assignment

“How fast do the humans work?”

Simply put, we are on your timetable, not ours.

The humans that think (and act?) like robots@A Closer Look - I.T.

• Internally developed proprietary software.

• Production enterprise-grade servers with new-generation multi-core processors and high efficiency raid drives blah blah blah.

• Equipment housed in secure Data Center withredundant redundancy for Internet traffic, electricalGenerators. You get the idea. It’s legit.

• If you find yourself actually reading this bullet, you may, in fact, have too much time on your hands.

Super geeky IT departmental answers given upon request.

Give me an example of the humans working...Case Study

A Fortune 100 CPG Corporation and the World’s Largest Convenience Retailer teamed up to co-develop, market, and distribute A groundbreaking food product in thousands of locations across the United States and Canada.

Working closely with multiple departments from both corporations A Closer Look developed and implemented a Quality Assurance program to accurately and quickly measure staff performance regarding brand specific protocols at locations selected for the product rollout pilot.  

And then…

Using our national field force, ACL performed audits at 200 retail locations over the course of 3 weeks in Miami, Dallas, and Las Vegas and their respective metropolitan areas.  All intelligence was delivered to the client within 48 hours of capture. 

As a result of ACL’s timely, accurate and specific feedback, the client was able to successfully make crucial protocol and training adjustments to ensure maximum staff and product performance prior to a multi million dollar nationwide launch.  

Do the humans work for free?

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For this and all other questions,

please contact

You will find that our humans

work at very competitive rates.

Sadly, no.

“Which human do I call?”

Dan Buice [email protected]