March 2002 DEVELOPING SERVICES IN DEVELOPING SERVICES IN AN EVOLVING AN EVOLVING TECHNOLOGICAL AND TECHNOLOGICAL AND POLITICAL ERA: CASE POLITICAL ERA: CASE STUDY STUDY Fred Guy Director of ICT National Library of Scotland
Dec 14, 2015
March 2002
DEVELOPING SERVICES IN DEVELOPING SERVICES IN AN EVOLVING AN EVOLVING
TECHNOLOGICAL AND TECHNOLOGICAL AND POLITICAL ERA: CASE POLITICAL ERA: CASE
STUDYSTUDYFred Guy
Director of ICT
National Library of Scotland
March 2002
RESPONSIBILITIESRESPONSIBILITIES of of
NATIONAL LIBRARIESNATIONAL LIBRARIES• Collection of national imprint
• Cataloguing and preservation
• Provision of access services
March 2002
FUNCTIONS FUNCTIONS withinwithin
NATIONAL LIBRARIES NATIONAL LIBRARIES• Acquisition
• Retention
• Preservation
• Access
March 2002
SOME RESULTSSOME RESULTS
BUILDINGS CATALOGUES
March 2002
The George IV Bridge BuildingNational Library of Scotland
March 2002
Russian State Library - Storage area after refurbishment
March 2002
The card catalogue - only one copy in mahogany cabinets
1975
March 2002
The Issue Hall: the Enquiry Counter and Card Catalogue
1975
March 2002
CURRENT FACTORSCURRENT FACTORS
• New modes of publication
• Technological developments
• Organisational restructuring
• Political agenda
March 2002
NEW MODES OF NEW MODES OF PUBLICATIONPUBLICATION
• Hand held (CD ROM, DVD)
• E-books, journals, attachments etc.
• Web sites
• “Informal” publication
March 2002
TECHNOLOGICAL DEVELOPMENTS
• Networking and web technology
• Digital technology (cameras, scanners, software)
March 2002
ORGANISATIONAL ORGANISATIONAL RESTRUCTURINGRESTRUCTURING
• Internal to meet new ways of providing services
• External. Collaboration and co-operation with other organisations
March 2002
POLITICAL AGENDAPOLITICAL AGENDA
• Europe
• Devolution
• E-commerce & global market
• Social inclusion
• Lifelong learning
March 2002
NLS: HistoryNLS: History
• Founded in 1680s as Faculty of Advocates Library
• 1710 1st Copyright Act (Queen Anne)
• 1925 National Library of Scotland Act
March 2002
ASSESSING PROGRESSASSESSING PROGRESS
• Acquisition of materials
• Access and Services
• Preservation
• Organisational change
• Political context
March 2002
ACQUISITION OF ACQUISITION OF MATERIALSMATERIALS
• No legislation for legal deposit
• Voluntary Code in operation (hand held only)
• Secure network proof of concept under development
• Digitisation projects inc. Resources for Learning in Scotland (RLS)
March 2002
ACCESS AND SERVICESACCESS AND SERVICES
• Catalogues (24 x7)
• Web sites
March 2002The Churchill educational website
March 2002
March 2002
March 2002
CURRENT SERVICES AND CURRENT SERVICES AND SOFTWARESOFTWARE
PrintedPrinted CD-ROMsCD-ROMsDigitisedDigitisedMaterial Material Web sitesWeb sites
VoyagerVoyagerXX
DirectoryDirectoryAccessAccess WEBWEB
USERUSER
March 2002
ACCESS: InfrastructureACCESS: Infrastructure
• Network upgrading required
• Storage Area network required
• Digital Object Management System (DOMS) required
March 2002
PRESERVATIONPRESERVATION
• Monitoring progress elsewhere
March 2002
ORGANISATIONAL ORGANISATIONAL RESTRUCTURINGRESTRUCTURING
• Inadequate staffing to support hybrid library developments
• Structure based on processing printed materials
• Internal review
• External collaboration (Edinburgh University Library)
March 2002
POLITICAL AGENDAPOLITICAL AGENDA
• UK/European scenario
• Scottish dimension
March 2002
GENERAL CONTEXTGENERAL CONTEXT
A. A. • Small increase in provision for staff and non-staffSmall increase in provision for staff and non-staff costscosts• Level funding for Purchase GrantLevel funding for Purchase Grant
B. Increased allocation for: B. Increased allocation for: •Development of hybrid libraryDevelopment of hybrid library•Development of education and access initiativesDevelopment of education and access initiatives•Restoration of curatorial skillsRestoration of curatorial skills•Stabilisation of backlogsStabilisation of backlogs
March 2002
OUTCOMESOUTCOMES
• Review of Activities
• Hybrid Library Steering Group
March 2002
REVIEW OF ACTIVITIES: REVIEW OF ACTIVITIES: Phase 1Phase 1
•Closure of Science & Business Reading Room
•Reduction in binding activity
March 2002
REVIEW OF ACTIVITIES: REVIEW OF ACTIVITIES: Phase 2Phase 2
• Identification of efficiencies, savings etc.
• Approach involves investigating 16 work areas (strands)
• Phase started in October and is due to be completed in September
March 2002
HYBRID LIBRARY HYBRID LIBRARY STEERING GROUPSTEERING GROUP
• Staffing including defining new posts
• Infrastructure - network, hardware, software
March 2002
STAFFINGSTAFFING
Top level commitmentTop level commitment
CollectionCollectionLegal depositLegal deposit & purchase& purchase
CataloguingCataloguingWebWeb
presentationpresentationICTICT
SupportSupportReaders’Readers’AdvisorAdvisor
March 2002
PLANS 2002 - 2004PLANS 2002 - 2004Acquisition of materialsAcquisition of materials
• Collaborate with Legal Deposit Libraries over Voluntary Code and drive towards legislation
• Licence content
March 2002
CURRENT SERVICES AND CURRENT SERVICES AND SOFTWARESOFTWARE
PrintedPrinted CD-ROMsCD-ROMsDigitisedDigitisedMaterial Material Web sitesWeb sites
VoyagerVoyagerXX
DirectoryDirectoryAccessAccess WEBWEB
USERUSER
Integrated accessIntegrated access
March 2002
PLANS 2002 - 2004PLANS 2002 - 2004InfrastructureInfrastructure
• Upgrade network
• Install Storage Area network
• Complete X Directories installation
• Define Digital Object Management System
• Procure DOMS with University of Edinburgh?
March 2002
PLANS 2002 - 2004PLANS 2002 - 2004PreservationPreservation
• Monitor progress in British Library and Koninklijke Bibliotheek
• Collaborate with National Archives of Scotland
March 2002
PLANS 2002 - 2004PLANS 2002 - 2004Organisational ChangeOrganisational Change
• Accelerate recruitment of staff for new initiatives
• Implement Personal Development Plans
• Complete and implement Review of Activities: Phase 2
• Examine senior staffing structure (under direction of new national librarian)
March 2002
PLANS 2002 - 2004PLANS 2002 - 2004Political contextPolitical context
• Meet Modernising Government requirements
• Support/implement Digital Scotland initiatives
• Explore role within Science Strategy
March 2002
CONCLUSIONSCONCLUSIONS
• Period of simultaneous contraction and expansion
• Difficult acquisition situation with a) no legal deposit for e-materials and b) no access to JISC deals
• Have created a significant collaboration
• Are beginning to change structures