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Page 1: Mar 2013 employee & supr training
Page 2: Mar 2013 employee & supr training

Title 31 Compliance Program

(As Required by Law)

March 2013

Available on Ultipro

Page 3: Mar 2013 employee & supr training

• The Bank Secrecy Act (BSA) was passed by Congress in 1970 in response to increasing reports of nationwide money laundering

• The act was amended in 2001 to provide tools to restrict, and obstruct terrorism

Background

Page 4: Mar 2013 employee & supr training

Important Issues

• Exchange of cash between the Casino and it’s customers – In or Out – over $10,000.

• Employees must be trained at least annually.

• Law is designed to stop the bad guys.

• Suspicious Activity Hot Line:

• 425-888-8550

Page 5: Mar 2013 employee & supr training

Your Job

• Sign the registration form. Add last name!

• Write notes on the outline form.

• Take and Pass the test.

Page 6: Mar 2013 employee & supr training

My Job

• Tell you why it’s important to you.

• Tell you why it’s important to the Casino.

• Tell you why it’s important to the Federal Government.

Page 7: Mar 2013 employee & supr training

Why are you here?

Page 8: Mar 2013 employee & supr training

You’re Here because:

• It’s the law!

• Supervisor says you have to attend!

• No Fines!

Page 9: Mar 2013 employee & supr training

$25,000 Fine

• FEDERAL LAW PROHIBITS EMPLOYEES FROM INFORMING THE PATRON THAT A SUSPICIOUS ACTIVITY REPORT IS BEING COMPLETED AND FILED WITH THE IRS.

Page 10: Mar 2013 employee & supr training

What is this lady doing?

Page 11: Mar 2013 employee & supr training

What is Title 31? Question # 1

• Anti

• Money

• Laundering

• Program

Page 12: Mar 2013 employee & supr training

Guess Who’s Coming Soon!

Page 13: Mar 2013 employee & supr training

Who should you contact #2

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Test Question

• Title 31 regulations provide guidelines for the Internal Revenue Service (IRS) to tax our customers for their winnings at the Casino.

–True False

Page 15: Mar 2013 employee & supr training

Title 31 Officer # 3

–Who is this person?

–Outside Auditor Example – EJ!

Page 16: Mar 2013 employee & supr training

What is Structuring? # 4

Page 17: Mar 2013 employee & supr training

Structuring

• Buying in @ $9,900.

• Cashing out @ $9,900.

• Does it happen at Snoqualmie Casino?

Page 18: Mar 2013 employee & supr training

Is it a crime? #5

Page 19: Mar 2013 employee & supr training

Table Games Example

• Mr. Lee does a cash for cash exchange at the Cage for $2,000.

• Mr. Lee buys in for $4,000.

• Mrs. Lee, as an agent, buys in for $5,000.

• The Lee’s win and walk with $15,000.

• Mr. Lee cashes out for $9,900.

• Is this reportable as a CTRC or SARC?

Page 20: Mar 2013 employee & supr training

CTRC and/or SARC

• Cash In:

• $2,000

• $4,000

• $5,000

• $11,000

• Cash Out:

• $2,000

• $9,900

• $11,900

Page 21: Mar 2013 employee & supr training

What do we need? #6

Page 22: Mar 2013 employee & supr training

Photo ID

• Valid US State-issued Driver’s License or ID Card – Recently updated – Enhanced License

• Valid Passport

• Valid Alien (Resident or Non-Resident) ID Card

• Other valid Government issued ID – Military Identification (Cannot Copy or Scan)

• Tribal ID

Page 23: Mar 2013 employee & supr training
Page 24: Mar 2013 employee & supr training

What if they say no! #7

Page 25: Mar 2013 employee & supr training

Aiding and Abetting!

• Accessory to a Crime – like structuring!

Page 26: Mar 2013 employee & supr training

Suspicious Activities

• Need to report:

– When we know.

– When we suspect.

– When we have reason to suspect.

Page 27: Mar 2013 employee & supr training

Test Question

• Call the Director of Table Games immediatelyif you see a suspicious activity in the Casino.

–True

–False

Page 28: Mar 2013 employee & supr training

SARC’s by State - 2011

• WA 291

• NV 3,283

• NJ 3,540

• Combined Total 1,505,823

Page 29: Mar 2013 employee & supr training

Suspicious Acts #8

• Table Games - $7,000 in small bills

• Slot Machine – Ticket In & Ticket Out

Page 30: Mar 2013 employee & supr training

Why Launder Money?

Page 31: Mar 2013 employee & supr training

Drug Dealer’s House

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Drug Dealer’s Desk

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Drug Dealer’s Living Room

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Page 35: Mar 2013 employee & supr training

Jackson Junction - $250,000!

No Internal Controls

No TrainingNo

Compliance Officer

Late CTRC’s Late SARC’s

Page 36: Mar 2013 employee & supr training

You’re Fired!!

Page 37: Mar 2013 employee & supr training

First Bank of Delaware

• November, 2012:

• Fined $15,000,000 for failure to implement an effective BSA program.

• Lost their charter!

Page 38: Mar 2013 employee & supr training

Standard Chartered Bank

• December, 2012:

• Has agreed to pay $327,000,000 for charges that it laundered money on behalf of (4) countries subject to U.S. economic sanctions.

Page 39: Mar 2013 employee & supr training

Title 31 Cards

• Title 31 Cards are available thru out the Casino.

• Don’t discuss these cards with anyone other than a Casino employee.

• Questions will be answered by a Supervisor, Department Manager, or Title 31 Officer.

Page 40: Mar 2013 employee & supr training

Title 31 Cards

• Helping a patron by giving Casino reporting information and/or structuring information:

• May be considered a “willful violation” by the Internal Revenue Service (IRS)

• Punishable by fines and /or jail terms

Page 41: Mar 2013 employee & supr training

Compliance

• It is extremely important to remember that employees cannot give information to patrons regarding Title 31 reporting requirements.

• Doing so is a violation of the law.

Page 42: Mar 2013 employee & supr training

Gaming Day?

• Gaming Day – 6:00 am thru 5:59 am of the next

morning. Don’t ever disclose this information!

• Sounds like an important question – let me get

my Supervisor!

Page 43: Mar 2013 employee & supr training

Willful Violation! #9

• Any conversation that would help a patron structure their transactions.

• Telling a patron the gaming day.

• Telling a patron to stay under 10K.

Page 44: Mar 2013 employee & supr training

Agent Question # 10

• When two or more customers are sharing chips and/or cash – they are Agents for each other!

Page 45: Mar 2013 employee & supr training

Title 31 Violations

• Prohibited Transactions – more than $3,000 in cash for cash in gaming day

• Failure to log transactions

• Failure to obtain information

• Structuring or Circumventing transactions

• Disclosing gaming day information

• Attend training prior to being employed

• Failure to report – having “knowledge”

• Being a “No Show” for a scheduled class

Page 46: Mar 2013 employee & supr training

Title 31 Violations

• 1st Violation – Verbal warning

• 2nd Violation – Written warning / Retraining

• 3rd Violation – Final Written Warning - Retraining

• 4th Violation - 3 day unpaid suspension given within a reasonable time frame and Mandatory Retraining

• 5th Violation - Termination

• Violations stay on record for 12 months

Page 47: Mar 2013 employee & supr training

My Job

• Tell you why it’s important to you.

• Tell you why it’s important to the Casino.

• Tell you why it’s important to the Federal Government.

Page 48: Mar 2013 employee & supr training

Your Job

• Sign the registration form.

• Write notes on the outline form.

Page 49: Mar 2013 employee & supr training

TIME FOR THE TEST!

Page 50: Mar 2013 employee & supr training

Question # 1

• The Title 31 Compliance Officer for Snoqualmie Casino is:

– A. Linda Smith.

– B. James Walker.

– C. Fritz.

– D. Chris Cummings.

Page 51: Mar 2013 employee & supr training

Question # 2

• What is Title 31?

– A. A law written by the banks.

– B. A law to tax our patrons.

– C. A law written to stop crime.

– D. A law for anti money laundering.

Page 52: Mar 2013 employee & supr training

Question # 3

• What are the reasons for taking the Title 31 training?

– A. It’s the law.

– B. No fines.

– C. Supervisor says you have to.

– D. All of the above.

Page 53: Mar 2013 employee & supr training

Question # 4

• The gaming day for Snoqualmie Casino starts at:

– A. 8:00 pm.

– B. 6:00 am.

– C. 9:00 am.

– D. None of the above.

Page 54: Mar 2013 employee & supr training

Question # 5

• An IRS agent wants to ask you some questions – what should you do?

– A. Take your coffee break immediately.

– B. Tell them you’re too busy.

– C. Tell your Supervisor.

– D. Call Security.

Page 55: Mar 2013 employee & supr training

Question # 6

• What is a willful violation?

– A. Telling a customer the gaming day.

– B. Telling a customer to stay under $10K.

– C. Helping a customer structure.

– D. All of the above.

Page 56: Mar 2013 employee & supr training

Question # 7

• Title 31 regulations provide a way for the IRS to tax the Casino:

– A. Yes if the amount is over $10K.

– B. Absolutely not.

– C. Yes for some of our lucky players.

– D. Yes but only for citizens of the US.

Page 57: Mar 2013 employee & supr training

Question # 8

• A player attempts to buy in for $12,000 but refuses to provide their ID. We should:

– A. Refuse to do it.

– B. Do it but warn the customer.

– C. Call Linda Smith immediately.

– D. Call Security.

Page 58: Mar 2013 employee & supr training

Question # 9

• Casino’s must report a suspicious activity if we:

– A. Know it appears to be suspicious.

– B. Suspect it to be suspicious.

– C. Have reason to suspect it’s suspicious.

– D. All of the above reasons.

Page 59: Mar 2013 employee & supr training

Question # 10

• An acceptable ID is:

– A. A library card.

– B. A current passport.

– C. A Costco card.

– D. A voters registration card.

Page 60: Mar 2013 employee & supr training
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Page 62: Mar 2013 employee & supr training

Title 31 Compliance Program

(As Required by Law)

March 2013

Page 63: Mar 2013 employee & supr training

Opportunity Cost / Loss

• Growth requires Investment.

• Investment requires Cash.

• Cash grows better with No Fines.

• No Fines = Investment = Growth!

Page 64: Mar 2013 employee & supr training

No Shows

• Training for all current employees involved with conducting gaming transactions relating to Title 31, will be provided at least annually with a test at the end of each training session. Failure to be present at either the mandatory classes scheduled during department “block” times or the makeup class is subject to disciplinary action by the department. Department managers are to report the reason for the employee’s absence to the Title 31 Compliance Officer.

Page 65: Mar 2013 employee & supr training

How are we doing?

0

500

1000

1500

2000

2500

20

10

20

11

20

12

CTRC's

CTRC's

0

20

40

60

80

100

120

140

20

10

20

11

20

12

SARC's

SARC's

Page 66: Mar 2013 employee & supr training

Window of Opportunity

• Limited but available.

• Email as soon as possible!

• Reduces violations and/or exceptions.

Page 67: Mar 2013 employee & supr training

Violations

• Violations are:

– More Serious – probably result in fines.

– Involve federal regulations & investigations.

– Violate our Policies & Procedures.

Page 68: Mar 2013 employee & supr training

Exceptions

• Exceptions are:

– Clerical errors.

– Not CTRC related.

– Probably not subject to fines.

Page 69: Mar 2013 employee & supr training

SARC’s

• 1. Structuring – just below $10,000.

• 2. Using Others to Structure – agents.

• 3. Minimal Gaming – not here to play.

• 4. False Identification / Information.

• 5. Pressuring Casino Employees.

• 6. Unusual Transactions.

• 7. Refusing to provide ID and/or W-9.

Page 70: Mar 2013 employee & supr training

$1,900,000,000 Settlement

Page 71: Mar 2013 employee & supr training

Policies, Procedures, and Controls

• Changes:– Available on Ultipro– NeWave – July 2009– Supervisors and Above Classes– Disciplinary Process – Emphasis on Training– Agents – All Transactions Linked – Surveillance Requirement - $8,000 Threshold– Cash In at the Cage = Cash In at Table Games– TLS may be reported as Cash In– Military ID – Cannot Scan or Copy

• What happens if we don’t comply? $25K Day

Page 72: Mar 2013 employee & supr training

Ongoing Training Program

• How are we doing?

– English as a second language issue!

– How do we improve?• Videos• Language Assistance• Suggestions

• What happens if we don’t comply? $25K Day

Page 73: Mar 2013 employee & supr training

IRS Training Questions

• What employees will receive training?

• When will they be trained?

• How are they trained?

• Will you test employees?

• How often do you update the training?

• What actions are taken if employees do not adhere to policies?

Page 74: Mar 2013 employee & supr training

Independent Review

• How are we doing?

• BDO – CPA Auditors.

• E. J. Egghart, MBA, CPA.

• Prepares us for IRS audit!

Page 75: Mar 2013 employee & supr training

The Value of the BSA

• 32 law enforcement agencies participate.

• 42% of terrorism subjects - BSA reports.

• Disrupt illicit financial activity.

• 1.5 Million SARC’s in 2011.

Page 76: Mar 2013 employee & supr training

IRS Assessment

• Adequacy of written program.

• Determine if fully implemented.

• Is Casino at risk for BSA violations?

• Is Casino at risk for money laundering?

• Is Casino at risk for terrorist financing?

Page 77: Mar 2013 employee & supr training

Referral to FinCEN

• Lack of an adequate AML Program.

• Failure to implement AML Program.

• Breakdown of Internal Controls.

• Not in compliance with policies.

• Inadequate testing, training.

• History of non-adherence to procedures.

• What can happen to the Casino?

Page 78: Mar 2013 employee & supr training

Penalties for Non-Compliance!

• Amount of Currency Involved:

• For Structuring (example: $9,900 x 3 visits = $29,700) + 3 days of non-reporting ($75,000)

• Attempting to Structure

• Assisting in Structuring

Page 79: Mar 2013 employee & supr training

What are we required to do?

• Written AML Policies & Procedures (Ultipro).

• Compliance Officer.

• Report Cash Transactions > $10,000.

• Report Suspicious Activities.

• Training Program – Logs – Tests.

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