Mapping of Knowledge Management Tools With Knowledge Creation SECI Model PROTITI MAJUMDAR GUPTA
May 06, 2015
Mapping of Knowledge Management ToolsWith Knowledge Creation SECI Model
PROTITI MAJUMDAR GUPTA
What is Knowledge?
Facts, information, and skills acquired through experience or education;
What is Knowledge Management?
Knowledge Management (KM) means achieving organizational objectives by making the best use of knowledge. Or we can say it is about getting the right knowledge to the right person at right time.
Knowledge is the perception of the agreement or disagreement of two ideas—John Locke (1689) BOOK IV. Of Knowledge and Probability. An Essay: Concerning Human Understanding.
Types Of Knowledge
Explicit Knowledge: Codified knowledge that can be transmitted in formal, systematic language.
“We can know more than we can tell”- by Michael Polanyi (1958)
Tacit Knowledge: Tacit knowledge is kind of knowledge that is difficult to transfer to another person by means of writing it down. The term first used by Michael Polanyi.
Knowledge Creation SECI model
Ikujiro Nonaka and Hirotaka Takeuchi propose a model of the knowledge creating process to understand the dynamic nature of knowledge creation, and to manage such a process effectively: the SECI model. There is a spiral of knowledge involved in their model, where the explicit and tacit knowledge interact with each other in a continuous process. This process leads to creation of new knowledge.
Socialization: it is a process of sharing experiences and thereby creating tacit knowledge such as shared mental models and technical skills
Externalization:Converting tacit knowledge to explicit knowledge by developing concepts and models.
Combination:Combination is a process of systemizing concepts into a knowledge system.
Internalization: Internalization is a process of embodying explicit knowledge into tacit knowledge.
K - Repository
Making criticism is ten-times easier than coming up with a constructive suggestion
SECI Model
K Base
Knowledge Management
Tools
List of Knowledge Management Tools
Knowledge Management tools
Brainstorming It is a simple way of helping a group of people to generate new and unusual ideas.
Storytelling : Storytelling has been used as a powerful way to share and transfer knowledge, especially experiential and tacit knowledge.
Community of Practice:Community of Practice (CoP) is a term that describes a group of people who Share a craft, and/or a profession. (Jean Lave and Etienne Wenger)
Social Networks:Social network helps in:1. Finding people;2. Aggregating people into groups, or subgroups,3. Sharing content4. Advertisement/ Announcement etc.
Blogs: Blog is a 'journal style' website that contains a list of entries, usually in reverse chronological order.
Knowledge Management tools
Wiki: A Web site developed collaboratively by a community of users, allowing any user to add and edit content. Inventor of wiki is Ward Cunninghum
Forum: A meeting or medium where ideas and views on a particular issue can be exchanged.
Knowledge Café: A Knowledge Café is a type of informal business meeting or workshops which aims to get collective knowledge, sharing ideas, insights etc. Developed by Elizabeth Lank.
Mapping of K tools with SECI
model
EXTERNALIZATION
INTERNALIZATION
CO
MB
INA
TIO
NS
OC
IAL
IZA
TIO
N
TACIT
EXPLICIT
TACIT EXPLICIT
CoP, Storytelling,
Brainstorming,
Learning & idea Capture
Brown Bag Lunch
Expertise Location
K-Café
Group Discussions
TaxonomyBlog
chatwiki
Portal
Forum
Mobile technology
Tagging
IM
K-Portal
Social Networking
Reviews
Folksonomies
Rating
Reward & Recognition
RSS
Trial- error Learning by doing
K-portalBlog
ForumWiki
Forum