Manual - DVR Ver 2.2 Rev A

Digital Video Recorder Setup and Operation

Manual

Power DVR and cDVR Series Models

Software Version 2.2

SOMDVR22 - Rev A © 2001

3R Technologies, Inc. 3 SOMDVR22 Rev A � 12/10/01

Table of Contents

Section 1 General Information.......................................................................................................... 5 1.0 Introduction ......................................................................................................................... 5 1.1 Applicable Models ............................................................................................................... 5 1.2 Limited Warranty ................................................................................................................. 5 1.3 Return Policy....................................................................................................................... 5 1.4 Contact Information............................................................................................................. 5

Section 2 Product Overview.............................................................................................................. 6 2.0 Product Description............................................................................................................. 6

Section 3 Basic Installation............................................................................................................... 7 3.0 General Warnings ............................................................................................................... 7 3.1 Mounting ............................................................................................................................. 8 3.2 Electrical.............................................................................................................................. 8 3.3 Environmental ..................................................................................................................... 8 3.4 Front Panel Controls ........................................................................................................... 8 3.5 Basic Installation & Start-up Procedure .............................................................................. 8 3.6 System Connections ........................................................................................................... 9

3.6.1 Rear Panel Inputs & Outputs.......................................................................................... 9 3.6.2 Video Signal Connections............................................................................................... 9 3.6.3 Data Connections ......................................................................................................... 10 3.6.4 Alarm Signal Connections ............................................................................................ 10

Section 4 Operation ......................................................................................................................... 11 4.0 General Operation............................................................................................................. 11 4.1 Live Mode.......................................................................................................................... 12

4.1.1 Live Display Window..................................................................................................... 12 4.1.2 Live Video Display Controls.......................................................................................... 13

4.1.2.1 Live Image Quality Adjustment.......................................................................... 13 4.1.3 System Status Indicator Panel ..................................................................................... 14 4.1.4 PTZ Control .................................................................................................................. 14 4.1.5 Mode Selection ............................................................................................................. 15

4.2 Search Mode..................................................................................................................... 16 4.2.1 Search Window............................................................................................................. 16 4.2.2 Search Filter and Date Selection.................................................................................. 16 4.2.3 Channel and Time Block Selection............................................................................... 17 4.2.4 Playback Controls & Indicators..................................................................................... 18 4.2.5 Image Processing ......................................................................................................... 18

4.2.5.1 Enhance Mode................................................................................................... 19 4.2.5.2 Image Save........................................................................................................ 20 4.2.5.3 Image Print ........................................................................................................ 20

4.3 Backup Mode .................................................................................................................... 21 4.3.1 Executing Backup ......................................................................................................... 21

4.4 Exit Mode .......................................................................................................................... 21 Section 5 System Setup .................................................................................................................. 22

5.0 Overview ........................................................................................................................... 22 5.1 Channel/Sensor Tab ......................................................................................................... 22 5.2 Motion Detection & Record Quality Tab............................................................................ 24

5.2.1 Motion Detection Setup ................................................................................................ 24 5.2.1.1 Detection Area Selection ................................................................................... 24 5.2.1.2 Sensitivity Adjustment ....................................................................................... 25 5.2.1.3 Threshold Adjustment, Preview, and Detection Status ..................................... 25

5.2.2 Video Quality Setup ...................................................................................................... 26 5.2.2.1 Record Image Quality Adjustment..................................................................... 26 5.2.2.2 Record Settings ................................................................................................. 26 5.2.2.3 Decoder Configuration....................................................................................... 26

5.3 Schedule / Frame Rate Tab.............................................................................................. 27 5.3.1 Record Mode Setup...................................................................................................... 27 5.3.2 Frame Rate Setup ........................................................................................................ 28


5.4 PTZ Setup Tab.................................................................................................................. 29 5.4.1 PTZ Setup..................................................................................................................... 29

5.5 User Display Tab............................................................................................................... 30 5.5.1 Division Configuration................................................................................................... 30 5.5.2 Switching Period ........................................................................................................... 30

5.6 System Tab ....................................................................................................................... 31 5.6.1 System Time................................................................................................................. 31 5.6.2 System Re-Boot Setup ................................................................................................. 31

5.7 Password Tab ................................................................................................................... 32 5.9 Audio Tab.......................................................................................................................... 34

5.9.1 Channel......................................................................................................................... 34 5.9.2 Quality........................................................................................................................... 34 5.9.3 Recording Level............................................................................................................ 34 5.9.4 Input Device.................................................................................................................. 34

5.10 About Tab.......................................................................................................................... 35 Section 6 Peripheral Interface......................................................................................................... 36

6.0 Overview ........................................................................................................................... 36 6.1 PTZ Interface .................................................................................................................... 36 6.2 Audio Interface .................................................................................................................. 36 6.3 Modems ............................................................................................................................ 36 6.4 Backup Device Interface ................................................................................................... 37

6.4.1 Network Drives ............................................................................................................. 37 6.4.2 OnStream Tape Drives ................................................................................................. 37 6.4.3 CD-Writers .................................................................................................................... 37

6.5 DVR Viewer....................................................................................................................... 38 Section 7 DVR Center Remote Software........................................................................................ 39

7.0 Introduction ....................................................................................................................... 39 7.1 Remote Computer Requirements ..................................................................................... 39 7.2 Link Requirements ............................................................................................................ 39

7.2.1 Network Interface.......................................................................................................... 39 7.2.2 Dial-up Interface ........................................................................................................... 39 7.2.3 Bandwidth Requirements.............................................................................................. 39

7.3 Starting DVR Center ......................................................................................................... 40 7.4 Establishing a Connection ................................................................................................ 40

7.4.1 Programming a Connection .......................................................................................... 40 7.4.2 Connecting to a Remote Site........................................................................................ 40 7.4.3 Disconnecting from a Remote Site ............................................................................... 40

7.5 Remote Live View ............................................................................................................. 41 7.5.1 Channel Switching and Display .................................................................................... 41 7.5.2 Viewing Size Adjustment .............................................................................................. 42 7.5.3 Remote System Status ................................................................................................. 42 7.5.4 Remote PTZ Control..................................................................................................... 43 7.5.5 Image Quality Adjustment............................................................................................. 43 7.5.6 Frame Rate Statistics ................................................................................................... 43

7.6 Remote Search ................................................................................................................. 44 7.7 Remote Setup ................................................................................................................... 44 7.8 Exit DVR Center................................................................................................................ 44

Appendix A Specifications.................................................................................................................. 45 Appendix B Troubleshooting.............................................................................................................. 46 Appendix C Maintenance .................................................................................................................... 49 Appendix D Software Upgrade Procedures ...................................................................................... 50 Appendix E MS Dial-up Server ........................................................................................................... 51 Appendix F MS Dial-up Networking................................................................................................... 54 Appendix G Limited Warranty............................................................................................................. 57


Section 1 General Information 1.0 Introduction This manual describes the basic installation, operation and configuration procedures for 3R Technologies Inc. digital video recorders. Before installation, become familiar with all the special features and warnings associated with this equipment. Once the installation is completed, save this manual for future reference. All specifications are subject to change without notice. Information furnished by 3R is believed to be accurate and reliable at the time of printing. However, 3R Technologies, Inc. assumes no responsibility for its use, or for any infringements of other rights of third parties that may result from its use. 1.1 Applicable Models This manual applies to the following 3R Technologies, Inc. Digital Video Recorder models: Ultima – 16 channel Triplex Gold – 8 channel Triplex Prestige – 16 channel Duplex Premium – 8 channel Duplex cDVR – 4 channel Triplex cDVR Lite – 4 channel Duplex The primary differences among these models are 4, 8 or 16 camera viewing and recording capability, and real-time (triplex models) versus time-lapse (duplex models) live multi-scene viewing. In addition, duplex models do not support NTSC monitor output. 1.2 Limited Warranty 3R Technologies, Inc. warrants this product to be free from manufacturing defects for a period of 1 year from date of shipment. Complete details of this warranty are listed in the Appendix. 1.3 Return Policy If this equipment should be defective or become inoperable for any reason, please contact 3R Technologies Customer Service or Technical Support staff for assistance. If it is determined that a unit must be returned or repaired, a Return Authorization number will be issued. No returns will be accepted without a valid Return Authorization number issued by 3R Technologies. All approved returns must be shipped to our River Edge, NJ Headquarters. 1.4 Contact Information Corporate Headquarters: 3R Technologies, Inc. 10 Elizabeth Street River Edge, NJ 07661 Web Site: http://www.3rtechnologies.com Sales and Customer Service: Tel: (201) 498-9460 or Toll Free (888) 541-9971 Fax (201) 498-9467 or Toll Free (888) 541-3105 E-mail: [email protected] Technical Support: Toll Free (866) 378-3247 (866-3RTECHS) E-mail: [email protected] Note: Before calling for Technical Support, please be sure to read the Troubleshooting section in the Appendix. In addition, have your model number, serial number, and approximate installation date available. It is also beneficial to call while at the site so that our technicians can diagnose problems accurately.


Section 2 Product Overview ◄ PowerDVR

CDVR ► 2.0 Product Description The PowerDVR and cDVR series digital video recorders are designed to offer high quality digital video recording and convenient information retrieval with optimal flexibility to meet your specific security requirements. These state-of-the-art tape-less recorders offer high-resolution digital recording in four, eight or sixteen channel models. Incorporating patented algorithm compression, choice of hard drives and optional backup drives, the PowerDVR and cDVR series offer unique choices over traditional analog recording device solutions such as the multiplexer/VCR combination. Three different recording modes are provided: Continuous, Motion Detection, and Sensor, with recording rates up to 32 images per second at 320x240 record resolution. Each mode can be set for day/night record schedules independently per camera, and multiple modes can be enabled concurrently per camera. Triplex models provide simultaneous record, playback and live multi-scene viewing (using optional NTSC monitor) with concurrent data back-up. Unlike its analog counterparts, the PowerDVR and cDVR series digital video recorders eliminate the time consuming task of searching for recorded events by providing instant retrieval of video data based on event, camera, date, or time. Internal data storage capacity can be configured from as little as 10GB to a large as 320GB depending on the model. These configurations allow storage of video data ranging from 1 week to 3 months based on typical record settings (continuous recording, 320x240 resolution, 1 ips/camera, average quality setting, fixed cameras, moderate scene changes). Using motion detection or sensor event recording modes can significantly extend record durations. Maximum density is achieved using a superior compression algorithm that results in extremely compact data file sizes (approximately 2-4KB typical) with minimal image quality degradation. Authentication, auto-recovery, password protection, and video loss detection ensure a high degree of security, a major requirement by today’s security directors. The PowerDVR and cDVR series digital video recorders are truly affordable digital solutions for your advanced system requirements.


Section 3 Basic Installation 3.0 General Warnings

WARNING This product generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this product in a residential area is likely to cause interference in which case the user will be required to take whatever measures may be required to correct the interference.

UNPACKING AND INSPECTION Unpack carefully. This is an electronic product and should be handled as such. Be sure to save the original shipping carton and packing material. Inspect the shipping carton and unit for any signs of visible damage. If any shipping damage is discovered, please contact 3R Technologies immediately for instructions.

INSTALLATION AND SERVICE If you require information during installation of the product, or if service seems necessary, contact 3R Technologies Technical Support toll free at (866) 378-3247. You must obtain a Return Authorization number and/or shipping instructions before returning any product for service. The installation of this product should be made by qualified service personnel and should conform to all local codes.

CAUTION RISK OF ELECTRICAL SHOCK

DO NOT OPEN COVER NO USER SERVICEABLE PARTS INSIDE

REFER SERVICING TO QUALIFIED PERSONNEL

The exclamation point within an equilateral triangle is intended to alert the user to important operating, maintenance or servicing instructions in the literature accompanying the product.

The lightning flash with the arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of dangerous voltages within the product enclosure that may be of sufficient magnitude to constitute a risk of electrical shock to persons.


3.1 Mounting The PowerDVR series units are designed for standard 19” rack mounting in a 4U (7 inch) high space. It is recommended that a 1U space be provided above and below the unit to ensure adequate ventilation for heat dissipation. In an enclosed rack, additional ventilation fans may be required. cDVR series units are only available for desktop mounting. 3.2 Electrical This unit requires a conditioned power source. If stable, uninterrupted, conditioned power is not available, it is strongly recommended that a UPS (uninterruptible power source) be provided in standby mode to prevent disruption of operation and the possibility of resultant lost data. 3.3 Environmental It is recommended that the unit be operated in a climate controlled environment, protected from temperature extremes and excessive humidity. 3.4 Front Panel Controls

PowerDVR cDVR

(1) Power on/off button and indicator (press and hold for 5 seconds to power down) (2) Floppy disk drive (3) Lockable access panel and retractable mouse tray

3.5 Basic Installation & Start-up Procedure

1) Install DVR in rack or desktop as required. 2) Make all necessary connections as outlined in section 3.6. Minimum Connections: Video (camera) inputs XVGA (1024x768) display monitor Mouse Power cord Optional Connections: Keyboard LAN (included) or modem (additional) NTSC monitor (Triplex models only) Alarm inputs/outputs Printer Audio (if ordered/enabled) Serial port devices (eg. PTZ cameras) 3) Turn on power source. 4) Verify live video display. 5) Enable/disable cameras for recording (refer to section 5.3). 6) Check individual video decoder settings for optimal performance (refer to section 5.2.2.2) 7) Verify video image quality and recording for all channels through Search Mode (refer to section 4.2)


3.6 System Connections

3.6.1 Rear Panel Inputs & Outputs PowerDVR

cDVR

(1) Video Inputs - 1.0Vpp (+/- 10%) NTSC composite; 75 ohm terminated (2) Video Output - NTSC spot monitor output; 1Vpp nominal (Triplex models only) (3) Alarm Inputs - Programmable N/O or N/C dry contact closures only (4) Alarm Outputs - PowerDVR - TTL levels; cDVR - Form A relay (5) Power Receptacle - Supplied with detachable power cable (120VAC/60Hz) (6) Power Supply On/Off Switch – PowerDVR series only (7) Mouse - PS/2 mouse input (8) Keyboard - PS/2 keyboard input (required for titles, password changes & IP address) (9) USB Ports - Optional peripheral device interface

(10) Serial Port - RS-232 serial data port (PowerDVR – COM1 & 2; cDVR COM1 only) (11) Monitor - XVGA monitor output (high resolution 1024x768 display required) (12) Printer Port - Optional parallel printer interface (13) LAN - Ethernet network interface adaptor (14) Modem - Optional telco interface (internal on PowerDVR; external on cDVR) (15) Audio - Audio interface (cDVR - 1 channel standard; PowerDVR 1 or 2 channel option)

3.6.2 Video Signal Connections A good grade of 75 ohm coax cable is recommended for all video connections. Observe all distance limitations specified by the cable manufacturer. For example, the typical manufacturer’s maximum recommended length for RG-59 is 1000ft. For longer runs, RG-6 or RG-11 is recommended, or the use of an equalizing amplifier. Use of twist on BNC connectors is not recommended, as they are mechanically unreliable, and introduce greater signal loss than a crimp style BNC connector. The DVR provides terminated video inputs only. If looping is required, you must properly loop through the other device(s) first and terminate the signal at the DVR, or use a distribution amplifier.


3.6.3 Data Connections All data signals should utilize the appropriate industry recognized cable type for the given data signal. For example, LAN connections typically use CAT-5, 4-pair, 24 AWG cable with terminating RJ-45 connectors. Serial RS-232 data can use most any gauge/type of shielded cable, since it is low bit rate and distance limited to only 50ft maximum. Telemetry RS-422 data typically uses a twisted shielded pair, 18 AWG cable with a 2000ft maximum length. Typically, only one side of the shield is connected to ground (usually on the DVR side) in order to avoid ground loop problems.

3.6.4 Alarm Signal Connections Alarm connections are made on the rear panel of the DVR via push in terminal strips, with individual signal and ground connections for each alarm input. The alarm signals must be dry contact closures (ie. no voltage), and can be either normally open (NO) or normally closed (NC). Alarm outputs are either TTL (PowerDVR series) or Form A relay (cDVR series). TTL outputs must be buffered, as they cannot source or supply any appreciable amount of current. Doing so will damage the internal circuitry, which will not be covered under warranty. Suitable TTL-to-relay converter devices are available from manufacturers such as Altronix. A TTL low state is typically 0 – 2.0 volts, and a TTL high state is typically 3.5 - 5.0 volts. The contact rating on the Form A relay is 500mA (maximum) at 30VDC or 24VAC. The alarm input and output pin-outs for each model are shown below as viewed head-on from the rear panel. PowerDVR Series

DB25 Connector Pin-out Alarm 1 out = Pin 13 Alarm 2 out = Pin 12 Alarm 3 out = Pin 11 Alarm 4 out = Pin 10 Alarm 5 out = Pin 9 Alarm 6 out = Pin 8 Alarm 7 out = Pin 7 Alarm 8 out = Pin 6 Alarm 9 out = Pin 5 Alarm 10 out = Pin 4 Alarm 11 out = Pin 3 Alarm 12 out = Pin 2 Alarm 13 out = Pin 1 Alarm 14 out = Pin 25 Alarm 15 out = Pin 24 Alarm 16 out = Pin 23 Ground = Pins 14-22

cDVR Series


Section 4 Operation 4.0 General Operation All controls for the DVR are via the mouse and graphical user interface displayed on an XVGA monitor. The basic operation of the PowerDVR and cDVR can be broken down into the following four modes: Live Mode – Typical operator viewing and control mode. Enables live viewing of system cameras, PTZ/dome camera control (if installed), and system status monitoring. Search Mode – Enables database search of video files for immediate retrieval and playback of incident video. Search by event, date, time and camera. Backup Mode – Provides capability to backup video data for long term archiving or for incident video storage to the selected back-up device (eg. network drive, tape, CD). Exit – Shuts down the DVR application and returns to Windows desktop. Password Protection To change modes of operation, or to access different modes, passwords are required.

The DVR has three levels of password protection. Activation of the password restricts the configuration and operation of the system to only authorized personnel. Use of no password restricts the user to Live mode only. Using the mouse, enter the current password and select OK. If correct, the selected mode will open, if the entry is invalid the system remains at the Live display screen.

The Factory Default Password is 333 It is strongly recommended that this password be changed for security purposes. Also, be sure to write the password down in a secure location in the event that it is forgotten. Only numeric characters should be used for the password. For additional information regarding passwords, refer to section 5.7.


4.1 Live Mode

4.1.1 Live Display Window The following live display windows are used for the 4, 8 and 16 camera models respectively:

! cDVR & cDVR Lite

! Gold & Premium

! Ultima & Prestige

The live display window allows the operator to view all the system cameras in real-time in either full screen or any of the multi-scene displays (triplex models only) available by a simple click of an icon located along the bottom of the screen. Additional icons provide easy access to System Setup, Search, and Back-up modes of operation. PTZ control and system status monitoring are also readily available.

! System Status

Live Multi-Scene """" Display

! PTZ Control (Password)

! Mode Selection # Camera Selection & Display Controls


4.1.2 Live Video Display Controls Control of live video display viewing for single cameras, multi-scene cameras, sequencing, and titles on/off is accomplished via the icons shown below. Selecting a display control icon repeatedly will step to the next camera or multi-scene display. In addition, selecting (left clicking) any one camera/panel in a multi-scene display will switch to just the individual camera. Left clicking on the single camera video again will revert back to the multi-scene display previously viewed.

1 2 3 4 5 6 7 8

9 10

(1) Single – Displays single camera view (all models) (2) Quad – Displays four division camera view (all models) (3) Octal – Displays eight division camera view (except cDVR) (4) Hex – Displays sixteen division camera view (except cDVR, Gold and Premium) (5) User Quad – Displays user defined four division camera view (except cDVR) (6) User Octal - Displays user defined eight division camera view (except cDVR) (7) Sequence - Auto sequence of selected display including multi-scenes (8) Titles – Turns live camera titles (On Screen Display) on/off (9) Cameras - Individual channel selection buttons

(10) Full Screen – Expands display to full screen without Graphical User Interface. To return to the GUI, simply right click the mouse.

4.1.2.1 Live Image Quality Adjustment

This function allows the operator to adjust the live image quality (in live multi-scene display) for each input channel if necessary. Selecting the Live Image Adjust icon will display the Live View Adjust dialog box as shown below. Note: This feature is not available on cDVR Lite, Premium, or Prestige models.

When the Video Source window appears, choose the channel to be adjusted. Using the mouse, adjust Brightness, Contrast, Hue, and Saturation by moving the slide bars associated with each adjustment. When satisfied with the resultant image quality, select the OK button. NOTE: This adjustment affects the LIVE display only. To adjust the RECORD video quality, enter Setup Mode and select the �Motion Detection & Record Quality� tab (refer to section 5.2).


4.1.3 System Status Indicator Panel Each channel (CH) has a corresponding indicator that reflects the status of the system operation. The respective camera’s function is active when its corresponding icon is illuminated.

(R) Record Icon illuminates amber for all channels that are currently recording.

(M) Motion Detection Icon illuminates blue on channels for which motion has been detected. Must be enabled and configured in setup. (V) Video Loss Icon illuminates red on channels for which video loss has been detected. The camera must be recording.

(S) Sensor Input Icon illuminates violet on channels for which external sensor is active.

4.1.4 PTZ Control The DVR is equipped with the ability to control basic PTZ and dome camera functions directly. Since there is no industry standard, only specific manufacturer’s protocols are supported. Most of these devices will also require an RS-232 to RS-422 data converter. As of this printing, the following protocols are supported: Dyna Color, Electronics Line, Kalatel, Panasonic, Pelco “D”, Philips, Ultrak and Vicon. Please consult with 3R Technologies for the latest list of telemetry protocols and manufacturers supported, and for any limitations or exceptions. For additional PTZ setup information, refer to Sections 5.4 & 6.1. Pan Left/Right Tilt Up/Down Zoom In/Out Focus Near/Far Iris Open/Close Auxiliary Controls


4.1.5 Mode Selection Selecting the appropriate mode icon enables the various modes of operation: Setup, Search, Back-up or Exit. Once selected, the password dialog box will appear. Upon entering the correct password, the respective mode will be displayed.

Backup Setup Search Live Exit Image Adjust

Backup � Select to enter System Back-up, used for archiving data files to a network drive, tape or CD-RW (refer to section 4.3). Setup - Select to enter System Setup/Menu Programming to change or adjust system configurations (refer to section 5.0). Search - Select to enter System Search and Playback for incident video retrieval and review (refer to section 4.2). Live Image Adjust – Refer to section 4.1.2.1 Exit - Select to exit DVR application (recording will stop) and return to Windows.


4.2 Search Mode Search mode allows authorized personnel to review previously recorded information. The video search is a fast retrieval indexed by camera, date, time and event. Search also contains a video processing utility to zoom in or enhance the video image on playback. Up to 4 channels can be searched, compared and displayed simultaneously. Search is password protected.

4.2.1 Search Window The Search window is broken up into the following sections depicted below: ! Camera Selection

Display Window """"

! Data File List (Time Stamped) ! Event Filter ! Calendar/Date ! Image Processing # Playback Controls and Slide Bar Indicator

4.2.2 Search Filter and Date Selection The first step to reviewing incident data is to filter the data by type (mode), and then select the desired date from the calendar.

The MODE function enables the user to filter the database information by events such as motion detection incidents or external alarm sensor incidents. The normal operational mode is Continuous. Select the desired search date by selecting the month, followed by the day in question. Dates containing recorded information matching the mode type selected will be highlighted.


4.2.3 Channel and Time Block Selection This next step provides the ability to narrow the search to a specific time block and camera(s) in question. The data files are listed by time stamped blocks in HH:MM:SS using a 24 hour (military) clock. Example: 13_36_14 = file recorded at 1:36:14 PM cDVR & cDVR Lite """" Gold & Premium " Ultima & Prestige """" Video for the chosen date is displayed in the file box list, as well as a line graph showing the first 4 channels (by default) of the recorded files. Select one of the four line graphs, and then select the desired channel for review. Images from 4 channels can be displayed at the same time by selecting the quad display button.

Quad Camera Playback (default) Single Camera Playback


4.2.4 Playback Controls & Indicators The following controls are used during playback of the video data.

(1) Date/Time - Indicates the date and time of the incident currently playing.

(2) Elapsed Time - Indicates the elapsed playing time of the currently selected incident video.

(3) Player Controls - Allows the operator to Play, Select Previous Frame (when paused), Select Next Frame (when paused), Pause, and Stop respectively.

(4) Playback (FF) Speed - Allows the operator to control the speed of the playback. The speed selection is 1x, 2x, 3x, 4x, or 5x the normal speed.

(5) Time-Base Selection - The scale can be manually calibrated for hours, minutes, or seconds.

(6) Auto Time-Scaling - To select automatic time scaling, place a � in the box.

(7) Manual Scale Control - Operator can manually control via the mouse pointer and select desired search time. Select the desired line graph to manually adjust the channel.

(8) Scales - Divided into 4 line graphs. Indicates the exact search position of the playback tracks. Also, selecting a scale, then selecting a channel assigns that channel to that scale and playback quadrant, allowing you to set up each of the four display quadrants with the cameras desired.

(9) Time Scale - Shown in hours (1-24), minutes (1-60) or seconds (1-60) (see 5 above). (10) Display Selection - Allows the operator to select single or quad display screen for playback.

(11) EXIT button - Allows the user to exit Search mode.

4.2.5 Image Processing After pausing playback, the image processing buttons are enabled and highlighted. These buttons are:

Enhancement - Select for image enhancement tools. Save - Select to save image to a disk as bmp file.

Print - Select to print image.


4.2.5.1 Enhance Mode This mode provides the capability for full screen playback of one camera, or a field-by-field advance/reverse review. In addition several post-image processing tools are available for a snap shot of video including digital zoom, image enhancement, file save, and image print.

Display Control The buttons shown below provide display control of the video data. The functions are (from left to right) Previous Frame, Next Frame, Play, and Stop

Zoom A built-in Zoom feature enables image enlargement with a simple click and drag of the mouse. To zoom in, place the cursor in the top left corner of the desired section, press and hold the left mouse button, drag a rectilinear outline to encompass the desired scene, and release the mouse button. Image Enhancement The image can be enhanced with the following buttons.

(1) Restore - Return to the original un-enhanced image (2) Previous - Undo the last change only (3) Gray - Convert image to gray scale (4) Balance - Balance the image. (5) Average - Average the peak video levels (6) Sharpen - Sharpen the image (7) Smooth - Soften the image (8) Noise Reduction - Remove a small amount of noise. (9) Noise Reduction - Remove a large amount of noise.


4.2.5.2 Image Save Once the desired scene appears in the display window, select the Save icon, the following dialog box will appear. Select the directory where the image is to be saved. Retain the present file name or enter a new file name via the system keyboard, then select the Save button.

4.2.5.3 Image Print

Once the desired scene appears in the display window, select the Print icon, the following dialog box will appear. Select the Printer, check the status, enter the Print Range, and the number of copies, and select OK.

If no printer is assigned the following dialog box appears. Install the printer driver and repeat the procedure.


4.3 Backup Mode The data stored on the internal HDD can be copied or backed up to other storage devices such as ADR, CD-RW or network drives. When the backup icon is selected, the following window appears.

4.3.1 Executing Backup The box at the bottom left displays everything that is stored in the DVR system in the same tree format as Windows Explorer. When a file or folder is selected for backup, a check mark appears. Select the desired backup drive, and select the desired Date, Channel, or File to be backed up. The total size of the files selected appears in the Required Space display. The free space available on the backup device is shown in the Backup Drive Space display. Compare the space required to ensure it does not exceed the available backup drive space. To complete the backup process, select the Start button. The selected data is backed up to the selected backup drive. To reset the files select for back up, select the Clear button. To stop the backup process, select the Stop button. When backup starts, the status indicator will display the degree of progress. The required space on the backup device display and the files/folders will also be updated continuously. While backup is running, the Backup window may be closed and opened again later by selecting the Backup icon to check on the status. 4.4 Exit Mode

Selecting the exit button will close the DVR application and return the system to the Windows desktop. This is password protected.


Section 5 System Setup 5.0 Overview

To Enter Setup Mode, select the Setup icon, and enter the password. After entering the correct password, the Setup Mode window appears. If the password is incorrect, there is no change in the screen

Nine tabs (ten with audio) are located at the top of the display screen to navigate between the many setup options of the PowerDVR and cDVR configuration. Select each tab to make configuration changes for the specified function. When finished with all setup configurations, select OK to apply and save changes, or Cancel to exit setup without saving changes. Note: While in setup mode, recording of video data is suspended. 5.1 Channel/Sensor Tab This setup window allows the supervisor to select and label each input channel, define and label all Input Sensor types, and define and label all Output Sensor types.

The channel selection bar (below) is common to all the Setup tabs. Make sure you choose the channel you wish to setup before making any changes. Changes are made independently to each individual camera. Depending upon the model either four, eight, or sixteen camera buttons will be displayed.


Note: All labeling is accomplished via a system keyboard. Once completed, the keyboard can be disconnected, as it is not required for normal system operation. Channel Name - Enter a camera title/label of up to 18 characters. Input Sensor - Input sensors can be labeled (up to 18 characters) for easy identification, and can be associated with any one or multiple channels. First, select a channel from the channel selection bar to configure its sensor properties. Then select the sensor or sensors that will be associated with that channel. Enabled sensors will appear orange in color. Choose between N/C (Normally Closed) or N/O (Normally Open) to match sensor configuration. All connections are made from the rear panel of the DVR (refer to Section 3.6). Output Sensor - Output sensors can be labeled (up to 18 characters) for easy identification, and can be associated with any one or multiple channels. First, select a channel from the channel selection bar to configure its sensor properties. Then select the sensor or sensors that will be associated with that channel. Enabled sensors will appear orange in color. PowerDVR series models use TTL outputs, which are configurable as either active High or active Low. cDVR series models use Form A relay outputs which are configurable as either N/C (Normally Closed) or N/O (Normally Open). All connections are made from the rear panel of the DVR (refer to Section 3.6).

CAUTION: Output Sensors using TTL (Transistor-Transistor Logic) cannot source any current, and therefore, must be buffered in order to drive a relay or other device.

Delete Previous File - When this function is checked, the oldest files on the HDD are automatically overwritten when the drive is full to make space for new data files. There is no audible or visual indicator to signal when the drive is full or begins to overwrite.

CAUTION: If this function is NOT checked, the recording process will stop when the hard drive is full. No warning will be displayed.


5.2 Motion Detection & Record Quality Tab From this setup window, the system supervisor can define the area of video motion detection, sensitivity, and threshold for each channel, as well as adjust the record video quality for each channel.

5.2.1 Motion Detection Setup Video images from the selected channel are displayed, allowing motion detection areas or grids to be configured and activated. 5.2.1.1 Detection Area Selection Each channel has three modes of area selection:

All – Entire screen is active

User – Single user-defined zone

Grid - 16 x 16 grid selectable pattern 1) To activate the entire screen, select the All radio button. The entire window is now activated. 2) To activate a single user-defined zone, select the User radio button. Move the mouse pointer to the desired starting point on the video display, click and hold left mouse button, and drag to outline the selected area. Release the mouse button when the area, size, and shape are acceptable. An outlined window indicating the defined zone appears. To change the zone, repeat the procedure. Only a single zone per video channel is allowed in this mode. 3) To activate multiple zones, select the Grid radio button. A 16 x 16 grid overlay appears on the video display. Move the mouse pointer to each cell, and left click to activate or deactivate a cell. An X appears when the individual cell is activated. To activate all cells, click on the ALL button in the Grid section. To deactivate all cells, click on the NONE button in the grid section.


Motion detection grid display Motion detection zone display 5.2.1.2 Sensitivity Adjustment The sensitivity slide setting adjusts how quickly the system reacts to pixel changes (motion). A high setting reacts more rapidly to changes, whereas a low setting will react slower. Lower sensitivity is best suited for scenes with larger pixel changes, longer motion persistence, or faster scene changes. Detection of smaller changes, slower movement, and shorter motion durations are better suited on a higher setting, however, the frequency of false triggers may also be increased as a result.

5.2.1.3 Threshold Adjustment, Preview, and Detection Status The threshold setting defines the number pixels that must be disturbed to qualify the scene change as a motion detection event. The threshold can be set as either a percentage of the total detection zone (as calculated and displayed in the All Pixels box), or as an absolute pixel count. This is selected using the % or Pixel radio buttons.

The Preview button enables the installer to test the motion detection settings on the actual camera scene. When selected, the video window will display live video, showing a red trace pattern for all pixels that are changing (this will not appear on the recorded video). The number of disturbed pixels will be displayed in the Change Pixels box. When the number of changed pixels exceeds the limits set for threshold and sensitivity, The Detection box will display the word Detected, indicating that the degree of motion in the video is substantial enough to generate a motion detection event. Readjust detection zones, sensitivity, and threshold settings as required to achieve the desired results.


5.2.2 Video Quality Setup 5.2.2.1 Record Image Quality Adjustment This section allows the operator to adjust the recorded image quality for each input channel. Using the mouse, adjust Brightness, Contrast, Hue, and Saturation by moving the slide bars associated with each adjustment. Changes must be viewed in Preview.

5.2.2.2 Record Settings Each camera’s record resolution and quality setting can be adjusted to achieve a desired level of performance. Note however, that the higher the settings for resolution and quality, the greater the HDD storage capacity required to store data for an equivalent length of time. A typical file size for a 320x240 image with a quality setting of Good is approximately 2-4KB. The same image recorded at 640x480 with a quality setting of Best can be as large as 10-20KB. Resolution - 160x120, 320x240 (default), 640x480. CODEC - H.263 (default). Quality - Average, Good (default), Better, Best. Insert OSD - Inserts channel name/number/time onto video. Alarm Popup - Will bring a camera to full screen live display when triggered by motion detection or alarm sensor. All Channel - Sets all channels to the current channels record settings. 5.2.2.3 Decoder Configuration Selecting the Config button displays the image shown below. This option is used to “synchronize” the decoders to minimize jitter and AGC fluctuations. Decoder 1 is the current image; Decoders 0 and 2 are adjustable and should be set to approximately the same value as Decoder 1 for optimal performance.


5.3 Schedule / Frame Rate Tab This is perhaps the most used tab in the setup menu. It provides the ability to set the record rate for each channel (independently), as well as set the mode of recording – either continuous, motion detection, or sensor event – each with day/night scheduling. Motion detection and sensor modes also provide post alarm record overrun settings.

5.3.1 Record Mode Setup Specifies how and when each channel will be recorded. Continuous recording will consume the most HDD space, as files are recorded non-stop at the set frame rate. Motion Detection only or Sensor only recording will typically consume less HDD space. Modes can also be staggered based on Day/Night scheduling to optimize HDD storage and performance. For example, a channel may be recorded continuously during business hours, and then switched automatically to Motion Detection only or Sensor only after hours. At that time, recording will only take place if motion is detected, or if an external sensor is activated, thereby conserving HDD space.

Continuous - Records the selected channel continuously between the times specified. Motion Detection - Records the selected channel upon detection of motion between the times specified. Sensor - Records the selected channel upon external sensor activation between the times specified.


Duration - The post event recording time (in seconds) up to 30 seconds after the end of the motion event or sensor reset.

5.3.2 Frame Rate Setup This section allows for adjustment of each channel’s record frame rate. In order to adjust the frame rate, the channel must be enabled using one of the modes described in the previous section.

Selected Channel indicates the total number of channels enabled for recording. The slide bar sets the number of frames per second to be recorded for each channel, which are displayed in the box to the right of each slide bar. The total number of frames available for recording system wide is 32 for PowerDVR series units, and 16 for cDVR series units. When all available frames are allocated, the Total frame capacity used indicator will display 100%. The All Channel button sets all channels identical to the currently selected channel.


5.4 PTZ Setup Tab This window is used for setting the control parameters for PTZ/dome cameras.

5.4.1 PTZ Setup

PTZ – Select the desired manufacturer/telemetry type from the list. RX Address - Set the PTZ device address. Pan Speed - Set the default pan speed (if supported). Tilt Speed - Set the default tilt speed (if supported). Halt Time - Set the rest time for the auto pan function. Zoom/Focus - Set the default lens speed for Zoom/Focus. Serial Port - Set the RS-232 Serial Communication port to be used for controlling the PTZ device

Note: The settings in the DVR must match the settings of the PTZ/dome device in order to work properly. At the time of printing, the following RS-422 PTZ protocols are supported:

Dyna Color, Electronics Line, Kalatel, Panasonic, Pelco D, Philips, Ultrak, Vicon


5.5 User Display Tab

5.5.1 Division Configuration This menu allows the user to customize the quad or octal user displays, by defining the order of the cameras displayed in each respective panel. Note: This capability (tab) is not available on cDVR series models.

To modify the quad display, select the radio button next to 4 Divisions. Select the desired channels by selecting any four of the sixteen channel icons on top of the screen. Four separate user programmable quads are available on Prestige and Ultima models. Two separate user programmable octal displays are available on Premium and Gold models. To modify the octal display, select the radio button next to 8 Divisions. Select the desired channels by selecting any eight of the sixteen channel icons on top of the screen. Two separate user programmable octal displays are available on Prestige and Ultima models. To change the list, click on the CLEAR or DELETE button and repeat the procedure.

5.5.2 Switching Period Switching Period, or dwell time, refers to the amount of time between display sequencing for full and multi-scene views.


5.6 System Tab This setup window is divided into System Time and Rebooting schedule.

5.6.1 System Time Use to adjust the DVR time, e.g. daylight savings time adjustments.

5.6.2 System Re-Boot Setup The system can be configured to automatically reboot at set time and frequency. The Day is the number of days between reboots, and the H indicates the time, in hours, based on a military clock.

For the example above, the system would reboot every 7 days (once a week) at 3:00AM. Note: Rebooting is recommended by Microsoft for Windows 98 SE platforms that run 24/7/365. The purpose of rebooting is to clean out temp and swap files, and to free up memory so that the system runs more predictably, and therefore minimizes the possibility of unexpected system crashes.


5.7 Password Tab This menu is for the supervisor to set the main system password (Supervisor Access) as well as the Password for Level 1 and Level 2 access. The factory default password is 333.

Password Levels Supervisor - Provides full access to all modes of operation, including Supervisor Access password changes, and System Exit. Level 1 - Provides access to Live, Setup, Search and Backup. Excludes System Exit. Level 2 - Provides access to Live, Search and Backup modes only. Excludes Setup and Exit. Changing passwords brings up a Microsoft-style password box asking you for the new password and to confirmation of the new password.

Note: Only numeric character passwords are supported. Do not use alpha characters for the password.


5.8 Setup Information Tab This screen displays all the setup information entered in the Setup menu.

Channel/Sensor – Summarizes the settings for Channel Name, Frame Rate, Image Quality, Input Sensor, and Output Sensor. Motion – Summarizes the settings for Motion Detection. Schedule – Summarizes the settings for Continuous, Motion Detection, and Sensor schedule times. Pan/Tilt - Summarizes the pan/tilt settings. Print – Prints the displayed summary information for record keeping purposes.


5.9 Audio Tab This tab will only be available if you have ordered and enabled the audio recording option.

5.9.1 Channel Enable the channel by using the mouse to put a check an X in the box. A single channel may be split using the left and right stereo inputs as Channel 1 and 2, however, this may compromise audio quality. Normally, only the odd numbered channels are used (ie. Audio 1 = channel 1, Audio 2 = channel 3). Use of an amplified stereo microphone and speakers is recommended.

5.9.2 Quality As in video, compression effects audio quality. 32 kbps is the least compression giving the best quality and 5 kbps is the greatest compression giving average quality.

5.9.3 Recording Level This is the volume the audio will be recorded at.

5.9.4 Input Device This identifies which audio device to use for this channel (in cases of multiple audio devices in the DVR: cDVR has only one audio channel).


5.10 About Tab This tab contains important information about your system. This information may be requested of you when calling for technical support, or addressing customer service issues.


Section 6 Peripheral Interface 6.0 Overview Various interfaces are provided as standard features or as options by 3R Technologies for our DVR products. These interfaces serve to enhance the capabilities of the DVR and provide greater flexibility for the operation of the DVR. 6.1 PTZ Interface The software for PTZ device control is included as a standard feature in all 3R digital video recording products. This interface is intended to control PTZs and domes, typically via RS-422 telemetry protocols, through the use of a data converter. The PTZ interface software does not support up-the-coax type telemetry protocols, or matrix control (ie. keyboard simulation). In most cases, an RS-232 to RS-422 data converter is required, which is typically installed on COM 1 of the DVR. This converter may be a generic type supplied by companies such as Black Box, Patton Electronics or B&B Electronics. In some cases, the data converter may be proprietary to the PTZ/dome manufacturer, as in the case of Kalatel. Some manufacturers may even require a different output protocol altogether such RS-232 to Bi-Phase as in the case of Philips. A generic converter is available from 3R Technologies, and should be ordered if required for PTZ control. Proprietary data converters must be purchased from the PTZ/dome manufacturer. Please be sure to follow all wiring and configuration instructions provided by the PTZ/dome manufacturer when installing these devices for interface to a DVR. The typical recommended wiring configuration is a daisy chain from device to device, with only the last device’s data termination set. The data converters generally do not support home run wiring configurations. Maximum cumulative data cable lengths are typically 2000ft. In addition, ensure that each individual PTZ/dome and DVR configuration setting is the same for unit address, baud rate, data bit, stop bit, and parity. Check the wiring polarity for Rx+, Rx-, Tx+, and Tx-. 6.2 Audio Interface Audio interface is optional on PowerDVR series products, and is standard on cDVR series products. PowerDVR models can support up to 2 channels of audio, while the cDVR series will support only a single channel of audio. Use of the audio interface requires a sound source (microphone, radio system output, telephone system output, etc.) and amplified speakers for playback. These are not supplied by or available thorough 3R. NOTICE: The end user is responsible to ascertain the legality of recording audio by researching all applicable Local, State and Federal laws in effect governing the use of audio recording. The audio interface does not provide tone generation as required in some states when recording audio conversations. 6.3 Modems Power DVR series products typically utilize an internal PCI modem card. Due to size constraints, the cDVR series products require the use of an external modem. In addition, for all modem applications, (internal or external) Microsoft Dial-up Server must be installed on the DVR, and Microsoft Dial-up Networking must be installed on the remote computer. Refer to the Appendix for additional details. When using external modems, be sure that the modem is connected and powered on prior to powering on the DVR, otherwise, Windows will disable Dial-up Networking/Server.


6.4 Backup Device Interface

6.4.1 Network Drives Backup to network drives can be easily accomplished, and must be configured in the field. There are three basic steps necessary to set up a network drive for backup:

1) The network drive must be on the same network as the DVR

2) A folder must be created (e.g. DVRBackup) for the DVR to use. Each folder on the network drive computer must be shared, allowing full access. If multiple DVRs will use the same network drive, then a separate folder must be created for each DVR on that drive. Naming of the folders is at the end user’s discretion.

3) The network drive to be used on a particular DVR must be mapped on the DVR that will use

the drive, ensuring that reconnect on boot-up is selected.

6.4.2 OnStream Tape Drives OnStream tape backup drives ordered at the time of DVR purchase are internally installed by the factory with the drivers and software fully configured on the PowerDVR. cDVRs cannot support internal tape backup drives. External OnStream tape backup drives with USB interface are available for use with cDVR models. Before use, the ADR tape cartridge must be initialized. When using the OnStream tape drive, a companion program called Echo Express runs concurrently on the DVR. To access the Echo Express program, you must Exit the DVR program. The Echo Express Window will be on the desktop. The procedure for ADR tape cartridge initialization is as follows:

1) From the Echo Express window select the menu button and choose Initialize Tape.

2) Enter a Label (name) for the tape, uncheck Re-Tension tape and click OK.

3) Click Yes to the Data Loss warning.

6.4.3 CD-Writers CD-Writer drives ordered at the time of DVR purchase are internally installed by the factory with the drivers and software fully configured on the PowerDVR. cDVRs cannot support internal CD-Writer drives. External CD-Writer drives with USB interface are available for use with cDVR models. Before use, the CD-RW media must be initialized. This can be done through Windows Explorer by selecting the CD-RW drive, right clicking, and following the prompts. The CD media must be re-writable. Recordable CD media will not work with the backup software. There are two ways you can use your CD writer - to backup video files to CD-RW media, or to manually copy (drag-and-drop) selected files to CD-R media.

1) Backup copies not only the files you select, it also creates a searchable database that can be used by the 3R DVR Viewer software, and it copies the proprietary 3R video CODEC file which will allow the backed-up video to be viewed on any computer via a media player, e.g. Windows Media Player.

2) This does not preclude you from using the CD writer to write particular video files to a CD-R

using CD burner software, such as that supplied with the HP CD Writer. However, when copying files in this manner they will not be able to be viewed on another computer unless the 3R video CODEC file is copied to the CD-R and properly installed on the viewing computer.


6.5 DVR Viewer DVR Viewer software allows playback of 3R recorded and backed up AVI video files on a separate PC workstation. For simplicity and commonality, this software uses the same Backup Search module used in the DVR program to make searching easier. Please note that the DVR Viewer will NOT work with files copied to CD or backed up through the OnStream Echo software application. Certain files required by DVR Viewer are not copied to the media by these methods. Only files backed-up through the DVR Backup program will be searchable by DVR Viewer. Once the software is installed, left click on the DVR Viewer desktop icon, or Backupsearch.exe in c:\backupsearch. If an icon was not created automatically, right click on Backupsearch.exe, drag it to the desktop, release the button and choose ‘create shortcut’.

Search/Playback Display Enhance Mode Display


Section 7 DVR Center Remote Software 7.0 Introduction This application is a remote video transmission utility, which enables remote connection to the PowerDVR and cDVR through LAN, WAN, xDSL, PSTN, ISDN, etc. for Viewing, Search, Playback, and System Control on a remote computer. Depending on connection type and bandwidth, the frame rate can range from less than 1fps to as high as 15 fps. 7.1 Remote Computer Requirements

• Windows 98 Second Edition, Windows NT 4 SP6, Windows 2000, or Windows ME • Pentium based 350 MHz processor or greater • 64 MB system RAM minimum • Video adapter support for 1024x768 (XGA) 16 bit true color (laptops take notice) • 10/100 Ethernet network adapter supporting TCP/IP protocol • 56K v90 modem (not WinModem)

7.2 Link Requirements In order to access the DVR from a remote location, either network or dial-up capability must be available, installed, configured, and connected to both the DVR and the remote computer.

7.2.1 Network Interface All 3R DVR units are equipped with an Ethernet network interface card (NIC) for LAN/WAN operation. However, the DVR is NOT pre-configured for TCP/IP network protocol settings. You must configure the following settings for all DVR units that will be networked:

IP Address Subnet Mask (if applicable) Gateway (if applicable)

Use of static IP Addresses in the DVR is strongly recommended. If a firewall is used, an access password must be obtained from the Network Administrator. The TCP/IP port addresses used by the DVR are 6000-6003 and 6100-6103. The remote computer must also have a compatible network interface card installed and configured.

7.2.2 Dial-up Interface If the link for remote access will be via a dial-up (PSTN/POTS) interface, suitable modems must be installed and configured on both the DVR and the remote computer. In addition, Microsoft Dial-up Server must be installed on the DVR, and Microsoft Dial-up Networking must be installed on the remote computer. Refer to the Appendix for additional details. Note: For DVR systems ordered with dial-up capability from the factory, the modem and MS Dial-up Server are pre-installed. External modems, which are required on cDVR models, must be connected and powered on prior to powering on the DVR, otherwise, the MS Dial-up Server settings will be lost.

7.2.3 Bandwidth Requirements Bandwidth, in kilobits per second, can be calculated using the following formula:

BW (in Kb) = File Size (in KiloBytes) x 8 bits/byte x frame rate (in fps) x number of cameras The file size will vary depending upon quality, resolution, degree of change/motion, video content, etc. Typically, for a 320x240 image with a quality setting of “Good”, the average file size is approximately 2KB to 4KB per image. Therefore, at a record rate of 1 fps, the approximate (typical) bandwidth requirement would be 16-32KB per camera, or 256-512KB for a full 16 camera configuration.


7.3 Starting DVR Center To run DVR Center at the remote site computer, double click the DVR Center icon on the desktop. The DVR Center screen will appear

7.4 Establishing a Connection

7.4.1 Programming a Connection In order to establish a connection with the remote DVR, the corresponding IP address or telephone number must be entered first. To do this, select the Receiver Setup tool icon. The following dialog box will be displayed.

To configure the remote connection data follow the steps outlined below.

1) Select LAN, ROUTER, or PSTN depending upon connection type desired. 2) Enter the DVR (Server) name for easy identification (optional). 3a) Enter the appropriate IP Address or phone number depending upon connection type. 3b) If PSTN is selected, select the Server Device (Modem or ISDN). 4) Select ADD to add the connection configuration to the list. 5) For additional sites, repeat steps 1-4. 6) To remove a site connection from the list, select DELETE 7) Select EXIT when done.

7.4.2 Connecting to a Remote Site Select the Receiver Setup icon, and highlight the desired site/DVR from the list. Select the Connect button in the dialog box to establish the connection. Enter the DVR password when prompted.

Note: A maximum of 4 users can connect to the same DVR simultaneously. Any one remote station can view only one DVR site at a time.

7.4.3 Disconnecting from a Remote Site To disconnect from a remote site, select the Disconnect icon. You must disconnect from the current site prior to selecting and connecting to a different site.


7.5 Remote Live View This window allows the operator to view up 16 channels of live video in either single or multi-scene displays by a simple click of an icon. Icons located on the side and to the bottom of the screen enable easy access to Pan/Tilt Control, System Setup, System Search, and Image statistics menus. The time displayed in the windows indicates your current system time.

(1) Video display area (2) Current system date and time (3) Display control icons (single, quad, 8, 16, user defined 4 and user defined 8) (4) Channel selection buttons (4-cDVR; 8-Premium/Gold; 16-Prestige/Ultima) (5) Connect and Setup buttons (6) Mode selection buttons (Image Statistics, Setup, Search, Exit) (7) PTZ control pad (8) DVR status indicator panel (4-cDVR; 8-Gold/Premium; 16-Ultima/Prestige)

7.5.1 Channel Switching and Display The PowerDVR and cDVR has a built-in multiplexer with the capability of displaying and recording up to 4 (cDVR), 8 (Premium/Gold) or 16 (Prestige/Ultima) video inputs. The display window icons allow the operator to choose single or multi-view displays.


7.5.2 Viewing Size Adjustment This function is used in a single channel view or in DVR search. Click the right mouse button on the display area and the View Size Control menu appears. Select the desired size (1:1, 1:1.5, 1:2).

320x240 Zoom 480x360 Zoom 640x480 Zoom

7.5.3 Remote System Status

Each channel (CH) has indicators, which reflect the status of operation.

(R) Record Icon illuminates amber for all channels that are currently recording

(M) Motion Detection Icon illuminates blue on channels for which motion has been detected. Must be enabled and configured in setup.

(V) Video Loss Icon illuminates red on channels for which video loss has been detected. Cameras must be recording.

(S) Sensor Input Icon illuminates violet on channels for which external sensor is active.


7.5.4 Remote PTZ Control DVRCenter has the ability to remotely control DVR PTZ camera functions. The proper drivers must be installed (refer also to section 5.4). Pan Left/Right Tilt Up/Down Zoom In/Out Focus Near/Far Iris Open/Close Auxiliary Controls

7.5.5 Image Quality Adjustment After connection, the Image Quality of the transmitted image can be adjusted using the Receiver Setup icon. The value can be set from 1 to 32. The default value is set at 15. A higher setting provides improved image quality, but decreases the frame rate. A lower setting provides faster frame rates, but at the expense of the image quality.

7.5.6 Frame Rate Statistics This statistical window displays the frame rate, bandwidth and frame size, and quality value of the currently transmitted data.


7.6 Remote Search This function enables the user to search for files from a remote location. For detailed description of Search, refer to section 4.2.

Note: You must choose Mode, then Date, then Channel # before you get a list of files for that day and camera. This differs from Search at the local DVR/cDVR directly, where the list of files is shown immediately after choosing the day. 7.7 Remote Setup

The PowerDVR and cDVR Setup information can be changed from a remote location. Not all setup functions can be accessed remotely (eg. Motion Detection grid, System Tab, and DVR About tab). For detailed description of Setup, refer to section 5.0.

Any changes made to the setup will be transmitted and ultimately change the DVR/cDVR setup. 7.8 Exit DVR Center

Exits the DVR Center program, and returns to the Windows desktop.


Appendix A Specifications Power DVR Series CDVR Series

Video Inputs Gold & Premium – 8 BNC Ultima & Prestige – 16 BNC

1Vpp NTSC composite

4 BNC 1Vpp NTSC composite

NTSC Video Output Triplex models – 1 BNC Duplex models – N/A

Digital Video Output XVGA (1024x768), D-sub 15 pin

Live Display Single and multi-scene views (Triplex models provide real-time live multi-scene viewing)

Recording Rate 32fps System Max. 16 fps System Max.

Record Resolution 160x120, 320x240 (default), 640x480

Recording Methods Continuous, Motion Detection, and/or Sensor each with Day/Night Scheduling

Compression Modified H.263 - 3R patented algorithm Ratios of 2:1 to 200:1

Hard Drives 40, 80, 160 or 320 GB (16ch) 40, 80, 160 or 240 GB (8ch)

10, 40 or 80GB

Floppy Drives 3.5" floppy drive, 1.44MB

Data Backup Optional CD-RW or ADR tape

Search Methods Event, Date, Time, Camera

Post Image Processing Yes

Remote Access Software included

PTZ Control Yes

Alarm Inputs Individual dry contact inputs per camera

Alarm Output Individual TTL outputs per camera

Individual Form A relay outputs per camera

Auto Recovery Yes

On-Screen Display Yes

Dimension 7”H x 18”D x 17”W 3.5”H x 14”D x 12”W

Power 240 watts (max.) 150 watts (max.)

Weight 33 lbs. (42 lbs. max.) 13 lbs.


Appendix B Troubleshooting Note: Before calling for Technical Support, please be sure to read this troubleshooting section completely. In addition, have your model number, serial number, and approximate installation date available. It is also beneficial to call while at the site so that our technicians can diagnose problems accurately. DVR UNIT ISSUES

BOOT UP PROBLEM / SYMPTOM SOLUTION DVR boots into Windows Desktop, but the DVR application is not launched.

• Confirm that DVRLive.exe is in Startup menu. • Confirm that the MUX board is listed in

Windows Device Manager. During boot up, a prompt for ‘network logon’ is displayed each time.

From desktop • Right click on Network Neighborhood • Left click on Properties • Left click on the Configuration tab • Go to Primary Network Logon and change the

value to “Windows Logon” DVR appears to reboot by itself. Check the reboot schedule time set in the System

Tab in the Setup menu. Reset to a different time if necessary.

LIVE VIDEO

PROBLEM / SYMPTOM SOLUTION Some cameras have the video loss icon blinking on and off.

Adjust mux decoders as outlined in section 5.2.2.3.

Video display is shifted up and to the left (cDVR).

Right click on the Windows desktop and adjust the monitor adaptor refresh rate from optimal to 60Hz.

RECORD

PROBLEM / SYMPTOM SOLUTION DVR program will not record or overwrite old files.

Go to DVR Setup/Channel Setup tab and make sure ‘Delete Previous Files’ is selected.

Record duration is less than expected. • Confirm that the record resolution is set correctly for each channel. 640X480 requires 4-5 times more storage than 320X240.

• Confirm that the frame rate is set correctly for each channel. Higher frame rates use up disk space faster.

• Large and persistent changes in video content will result in larger file sizes, especially with PTZ cameras.

• Make sure each data drive partition has the “__rec__.prt” file installed on it. Drives or partitions without this file will not be recognized by the DVR for recording.

No audio recordings are being made. • Make sure proper sound card was installed • Verify that LINE IN was set to record • Verify that Audio was enabled • Verify that Audio has been configured in

Setup


PLAYBACK

PROBLEM / SYMPTOM SOLUTION Poor playback video quality • Check that record resolution is set to desired

setting. • Adjust mux decoders as outlined in section

5.2.2.3. Time stamps are wrong when trying to retrieve files through search.

• Exit the DVR program and double click on control panel, click on the date and time, and adjust the time accordingly.

• CHECK THE TIME ZONE. CODEC error when trying to transfer an AVI File from the DVR to a personal PC. Image transfer fail.

Call 3R Technologies for the patch files required to run the AVI file off-site (OEMSETUP.INF and SRVC.DLL).

BACK UP

PROBLEM / SYMPTOM SOLUTION When backing up to the CD-RW, the backed-up files do not appear on the right side of the Backup screen, and no files are seen on the CD in Windows Explorer.

• The CDs must be CD-RW media, not regular CD-R media. The DVR software assumes that the CD-RW is being used for Backup, so it expects media that can be overwritten.

• CD-RW media must be formatted first, whereas CD-R media does not.

MISC. PROBLEMS

PTZ will not work. • Make sure port settings for baud rate, data bits, stop bits, parity and flow control are set correctly (typically 9600 baud, 8N1, no flow control).

• Make sure the proper model, address, and COM port are selected in the PTZ Setup tab.

• Make sure proper communication protocol (ex. RS-232,RS-422,RS-485) is being used as instructed on the PTZ manufacturer, and that a data converter is installed if required.


DVR CENTER ISSUES

PROBLEM / SYMPTOM SOLUTION After upgrading my DVRCenter software, the GUI is not displaying correctly. Example: numbers on the password keypad seem to be floating over the keypad and don’t fit into the keypad itself.

Go to START, SETTINGS, CONTROL PANEL, DISPLAY, SETTINGS, ADVANCED, GENERAL, FONT SIZE. Click the down arrow, chose OTHER, SCALE the fonts to 75%. Save the settings, close the Display box, restart the DVRCenter software and check the GUI.

While starting DVR Center, receive the message “Image Transfer Failure”.

The file SRVC.DLL was not installed when the Receiver software was installed. Locate the files SRVC.DLL and OEMSETUP.INF on the 3R CD and copy them to the C:\ root directory of the remote computer with the problem. Right click on OEMSETUP.INF, and click on Install. Reboot the computer.

The display resolution does not seem correct on the unit.

Check display resolution and make sure it is set to 1024 x 768 and small fonts. Make sure monitor can support the resolution that is required to run the program.


Appendix C Maintenance In general, the DVR requires little maintenance, however, periodical checks to ensure proper operation are recommended. Basic Operation Periodic confirmation of channel operation via visual checks is recommended, especially for unmanned systems. Live video display should be present for all enabled channels. In addition, high quality image playback should be confirmed for each enabled channel as well. Any degradation in video playback quality should be addressed immediately. Possible causes could be low video level (1Vpp required), double termination, ground loops, or improperly adjusted decoders (refer to section 5.2.2.3). System Reboot Due to limitations of Windows operating systems, a periodic scheduled reboot is recommended to prevent unintentional system lock-ups or crashes. Reboot schedules can be set during times of least activity for minimal system interruption. Weekly reboots are preferred, however, the frequency can be increased or decreased based on the nature of each installation. Environment Excessively hot environments or elevated ambient temperatures can lead to component stress and premature aging. Ensure that all fans (box fans and CPU cooler) are operational, and that exhaust outlets are not blocked or obstructed. On PowerDVR models, remove the front panel fan filter and clean as required. In addition, sufficient rack space above and below the unit should be provided to allow for proper heat dissipation. File Maintenance If the hard disk storage duration time (or time for file overwrite) has noticeably decreased, manual file maintenance may be required by follow the steps outlined below

a) Enter Search mode on the DVR and identify the oldest date for which data has been recorded, being certain to check all three record modes (continuous, motion, and sensor). Valid data dates will be highlighted on the calendar.

b) Exit the DVR application and launch Windows Explorer. c) Go to the DVR folder on each of the data drives (E:\, F:\, G:\, H:\), and delete any AVI files that

may be present prior to the oldest date recognized by the calendar in DVR Search mode. d) Run the Microsoft Disk Defragmenter utility on each of the data drives. Be advised, this

procedure may time an extremely long time to complete depending on the number and size of the hard drives installed in the DVR, and the amount of data files recorded. While this utility is running, the DVR will not be recording data.

e) When complete, reboot the machine and confirm that the DVR application is running.


Appendix D Software Upgrade Procedures Upgrading DVR Application Software Step 1 � Uninstall the existing DVR application i) Version 2.x

• Select the START button then Settings → Controls Panel → Add/Remove Programs • Highlight the DVR application • Select Add/Remove • Answer “Yes” or “Yes to All” for any prompts during the uninstall process • When finished, close the Add/Remove Programs box • Close Control Panel

ii) Pre Version 2.x

• Run Database update utility software • Open Windows Explorer and delete the following folders/files

o C:\DVR\Dvrlive.exe o C:\Windows\Transmitter (delete entire folder) o C:\Windows\Desktop\Startup\Dvrlive.exe

• Edit the following files (use START → Run → filename) o config.sys – edit line to read “device=c:\windows\ramdrive.sys 10000 /e” o autoexec.bat – add the following line “del c:\windows\win386.swp”

Step 2 � Install the new DVR application software

• Insert Disk 1 into the floppy disk drive • Select the START button then Run, type a:\setup and select OK • Follow the prompts on screen • Reboot DVR when finished

Refer to Appendix E for setting up Microsoft Dial-Up Server on a DVR or cDVR if using a modem for remote connection. Upgrading DVR Center Remote Software Step 1 � Uninstall the DVR Center software from the remote computer

• Select the START button then Settings → Controls Panel → Add/Remove Programs • Highlight the Receiver application • Select Add/Remove • Answer “Yes” or “Yes to All” for any prompts during the uninstall process • When finished, close the Add/Remove Programs box • Close Control Panel

Step 2 � Install the new DVR Center software

• Insert the CD-ROM • Select the START button then Run, type x:\setup (where x is the CD-ROM drive), and OK • Follow the prompts on screen

Refer to Appendix F for setting up Microsoft Dial-Up Networking on a remote computer/laptop if using a modem for remote connection.


Appendix E MS Dial-up Server Installing Microsoft Dial-Up Server on a DVR MS Dial-up Server is required on a DVR when the remote connection will use a dial-up link (eg. PSTN). Note: Systems ordered from 3R with dial-up capability will the have both the modem and Dial-up Server software installed and configured. 1) Select START, Settings, Control Panel, Add/Remove Programs.

2) Select the Windows Setup Tab, and double click on Communications.

3) Check the box for Dial-Up Server, then select OK.


4) Close the Add/Remove Programs and the Control Panel windows. 5) Double click the My Computer icon on the Desktop, and then double-click the Dial-Up Networking

icon

6) Select Cancel at the next screen prompt.

7) Click the Connections tab, and then click Dial-Up Server


8) To enable others to connect to your computer, select Allow Caller Access.

9) Select Server Type, and choose PPP, Internet, Windows NT Server, Windows 98 from the Type

of Dial-Up Server list.

10) Select OK, Apply, OK


Appendix F MS Dial-up Networking Installing Microsoft Dial-Up Networking on a Remote Computer MS Dial-up Networking is required on a remote computer to access a DVR using a dial-up link (eg. PSTN). 1) From the Desktop, double click My Computer, and then double click Dial-Up Networking

2) Double click on “Make New Connection”.

3) Type a Connection Name (e.g. DVR name) and Select Modem


4) Type the area code and telephone number of the DVR

5) Select “Finish”

6) Now, In the Dial-UP Networking there is a DVR-1. Left double click DVR-1.


7) Type User name and Password. (Same as chosen DVR)

8) When you click Dial Properties, Dialing Properties appears.

9) When you select Dial, “Connecting to DVR-1” appears. Select the DVRCenter icon, and enter the

corresponding IP address.


Appendix G Limited Warranty WARRANTY: 3R Technologies, Inc.(the Company) warrants that the DVR (Product) will be free from defects in materials and workmanship for a period of one year from the date of shipment from 3R Technologies. If such a defect should occur, return the Product to us and the Company will, at our option, either repair or replace the Product. This remedy is your exclusive remedy for breach of this warranty. The proof of purchase is required for the warranty. This warranty shall not apply to repairs or replacements necessitated by any cause beyond the control of 3R Technologies, Inc., including, but not limited to, improper installation, acts of nature, accident, misuse, lack of proper maintenance, voltage fluctuations, and unauthorized repairs or modifications to the Product. This warranty gives the customer certain legal rights. Other rights, which vary from state to state or province to province, may be available to the customer. LIMITATION OF WARRANTY AND LIABILITY: Except for the expressed warranty above, the Product is provided on an as is basis without any other warranties or conditions express or implied, including but not limited to warranties of merchantable quality, merchantability or fitness for a particular purpose, or those arising by law, statute, usage of trade or course of dealing. The user assumes the entire risk as to the results and performances of the Product. Neither the Company nor our dealers or suppliers shall have any liability to the user or any other person or entity for any indirect, incidental, special or consequential damages whatsoever, including but not limited to, loss of revenue or profit, or other commercial or economic loss, even if the Company has been advised of the possibility of such damages or if they are foreseeable, or for claims by a third party. The Company’s maximum aggregate liability to the user, and that of our dealers and suppliers, shall not exceed the amount paid by the user for the product. The limitations in this section shall apply whether or not the alleged breach or default is a breach of a fundamental condition or term, or a fundamental breach. Some states/countries do not allow the exclusion or limitation of liability for consequential or incidental damages so the above limitation may not apply to the user.

Manual - DVR Ver 2.2 Rev A

Documents