1 ANNEXURE -I Manipur State Power Distribution Company Limited, (MSPDCL)Manipur, INDIA REQUEST FOR PROPOSAL FOR IMPLEMENTATION OF NEW SERVICE CONNECTION and METER DATA ANALYSIS(HT Consumers) FORMANIPUR and CONSUMER SURVEY FOR IED-I, IED-II, IED-III AND IED-IV, MSPDCL December 2016
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Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited
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ANNEXURE -I
Manipur State Power Distribution Company Limited,
(MSPDCL)Manipur, INDIA
REQUEST FOR PROPOSAL FOR
IMPLEMENTATION OF NEW SERVICE
CONNECTION and METER DATA ANALYSIS(HT
Consumers) FORMANIPUR and CONSUMER
SURVEY FOR IED-I, IED-II, IED-III AND IED-IV,
MSPDCL
December 2016
2
REQUEST FOR PROPOSALS
TENDER SPECIFICATION No.:
Selection of Professional Services for:
IMPLEMENTATION OF NEW SERVICE
CONNECTION and METER DATA ANALYSIS (HT
Consumers) FORMANIPUR and CONSUMER
SURVEY FOR IED-I, IED-II, IED-III AND IED-IV,
MSPDCL
Issued on:
December 2016
3
Table of Contents
Section 1. Instructions to Implementing Agency ............................................................................. 4
1. Instructions to Agency/Firm – Data Sheet ..................................................................... 11
Section 2. Scope of Work ................................................................................................................. 15
1. Context of the Power Sector in Manipur .................................................................... 15
2. Demographics and ethnic profile of Manipur ......................................................... 15
3. Scope of Work ........................................................................................................ 17
1.9 The price included in Financial proposal will include the below mentioned aspects as
well:
(1) The Price offered shall be Firm till the completion of assignment or any such
extended period and should be inclusive of all applicable taxes.
(2) Cost of accommodation of team, necessary travel, including transportation of the
Personnel by the most appropriate means of transport and the most direct
practicable route;
(3) Cost of office accommodation, investigations and surveys;
(4) Cost of applicable international or local communications such as the use of telephone
and facsimile required for the purpose of the Services;
(5) Cost, rental and freight of any instruments or equipment required to
beprovided by the Agency/Firm for the purposes of the Services;
(6) Cost of printing and dispatching of the reports to be produced for the Services;
(7) Cost of such further items required for purposes of the Services not covered in
the foregoing.
(8) Other than the price accepted as part of the Financial proposal of the
selectedAgency/Firm, the client will not bear any additional expenses such as
out of pocket expenses etc.
1.10 Amounts payable by the Client to the Agency/Firm under the contract to be
subject to Tax: Yes
1.11 Agency/Firm must submit one Hard copy of Technical Proposal
1.12
The Project Leader shall be responsible for overall execution of the project. He shall provide expert opinion and guidance to the team for delivery of the project, co-ordination for the project and participate in key discussions/meetings.
Section 1: Instructions to Agency/Firm
13
1.13 Criteriaand point system for evaluation of the Technical & Financial Proposals:
A. Technical Evaluation (70%):
# Parameters Marks
Experience and Track Record
1
Experience of Operation and Management including fuse
call management or Metering, billing and Collection for
consumers continuously in last two years as below:
i. Upto 50,000 consumers 10
ii. 50,001 to 1 lac consumers 15
iii. 1 Lacs to 2 Lacs 30
iv. More than 2 Lacs 45
2
The Firm should have Software for Billing to Public/
Consumers and New Service Registration/Connection. They
should submit necessary documents for supporting/verifying
the functionality of the Software working for at least one
years.
30
3 Experience of Meter Data Analysis for at least 2000
consumers monthly. 25
Financial Evaluation (30%):
Details Maximum Marks Weightage
(30 % of the score)
Financial Proposal Part-A
Financial Proposal Part-B
The Maximum Mark 0f 100 for part (A&B) to be awarded to the L1 bidder.
The L2 marks shall be (L1 Rate/L2 Rate) x 100 and 30% weightage average
shall be taken against the total marks of the bidder
The total marks considered for award of contract shall be 70% of Technical Bids + 30% of Financial Bids
Note: The minimum technical score required (combined both Sl. No. 1,2 and 3) for
consideration and opening of financial proposal shall be 70 Marks.
Section 1: Instructions to Agency/Firm
1.15
Expected date and address for contract negotiations:
Date: 25/01/2017
Address:
GM (Purchase),
MSPDCL,
Secured Office Complex, 3rd
Floor, AT Line, North AOC,
District Imphal West, Manipur – 795001
1.16 Expected date for the commencement of the Services:
Date: January 2017at Manipur, India
Section 2: Scope of work
15
Section 2. Scope of Work 1. Context of the Power Sector in Manipur
The Power Sector in Manipur is unique owing to the following factors:
Demographic, ethnic profile and the role of Manipur in the overall development of the
NER
Re-structuring & transformation of the Power Sector in the State
The discussions on the above factors are provided subsequently.
2. Demographics and ethnic profile of Manipur
The State of Manipur is comprised of ten
hill districts and six valley districts
occupying a total geographical area of
22,327sq.km. Over 80% of the State is
characterized by hilly terrain & sparse
habitation (remote villages / hamlets with
as little as 30 to 40 households) and
thereby provide significant challenges in
operations for a power utility.
The state has a population of 21, 66,791
grouped into tribal communities.
Characterized by tribes and ethnic
communities.
Manipur borders Myanmar in the east,
Nagaland state in the north, Assam and
Mizoram in the west. With its
geographic positioning and with the
support from the government on the
development of the agricultural and
horticultural industries, Manipur is
gradually emerging as the gateway for
external trade in the region.
Section 2: Scope of work
16
Realizing the potential of the region and role of power sector in the development, the state
government has taken many restructuring & reformative initiatives with the primary objective
to improve the power situation in the state. The key reform initiative was the unbundling of
the Electricity Department of Manipur (EDM) into two successor corporate entities:
Manipur State Power Distribution Company Limited (MSPDCL) – Controls the
functions of distribution and retail supply licensee within the state of Manipur;
Manipur State Power Company Limited (MSPCL) – Controls the functions of state
owned generation and transmission licensee for Manipur as a State Transmission
Utility.
As part of the unbundling, MSPDCL was tasked with providing reliable power supply,
effective revenue realization, and satisfactory consumer service delivery in the Manipur.
MSPDCL is at a cusp of transformation and has recently taken many initiatives for its
development and intends to appoint a Agency/Firm on retainership basis for providing
regulatory and analytical support on various operational matters, thereby helping in capacity
building and overall transformation of MSPDCL.
The period of retainership support shall be for 1 year which may be extended as per
requirement of MSPDCL or as per mutual agreement by both the parties.
Section 2: Scope of work
17
3. Scope of Work
3.1. Objective of Study
3.1.1 The objective of this proposal is to associate with MSPDCL as an Executing Agency
to provide end to end services from collecting NSC (New Service Connections) application
electronically till meter installation & database updating in Imphal Electrical Distribution
Circle – I of MSPDCL which has approx. 1.3 lakhs consumers with prepaid meters.
3.1.2 These services will be done by using web based application along with latest android
Mobile App/Tablet based technology to reduce the time for releasing the new connection and
eliminate malpractices in the new connection process.
3.1.3 The services shall also include data analysis for HT consumers, monthly recording of
energy consumption for Single phase consumer, Meter checking and data validation from the
field etc.,
3.1.4 Area of Implementation will be in the following divisions/Circle.
a) New Service Connection – For Imphal Division, Circle - I
b) Existing Consumer Indexing – For Imphal Division, Circle – I
c) Existing HT Consumer data collection and analysis –All area/Circle under
MSPDCL
d) Mobile/Table PC base software/ Application – All area/Circle under MSPDCL
e) Monthly/Quarterly consumer energy recording and checking and updating–For
Imphal Division, Circle – I
3.2. Scope of Work: Scope of Work (SOW) is categorized into 5 modules:
Module 1: New Connection and Un-electrified consumer record
1.1.1 Deploy latest technologies and software (that enables future integration with
SAP/ERP and its compatibility) by undertaking all new service connection activities
from receiving application from consumer to installation of meter, including database updating.New Consumer data to be captured as per Annexure B format.
1.1.2 Introduction and implementation of “New connection at door step” concept for
consumers by using „MSPDCL –New Connection Application Mobile/Tab PC
based solution. Use of online software for managing and tracking issuance of new
connection in best possible time.
1.1.3 Online submission of new connection application, for the consumers. Consumer may also call customer care for requirement of new connection.
1.1.4 To carry out various activities like survey of site, sanction of estimate, issuance of
demand note, collection of amount towards new connection, release of new
connection. On line Tracking of the same and information of all activities with responsible person, is communicated to consumer at every stage.
1.1.5 On line, real time MIS report generation regarding new connections (information
should be available Division and Sub Division wise).
1.1.6 Use of system generated ticket number for all NSC applications.
1.1.7 On line data base updating of new consumers for billing.
1.1.8 On line Tracking of issuance of first bill to new connection consumers.
1.1.9 On line dash board for new consumers billed in the month.
1.1.10 The survey should also include the un-electrified household as per format in
Section 2: Scope of work
Annexure C.
1.1.11 New consumer shall be given as per existing/latest tariff order or wherever it is applicable on existing order issued by MSPDCL.
1.1.12 All the materials required for New Service Connection shall be provided by