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The general rule is that an absolute enactment must be obeyed or fulfilled exactly, but it is
sufficient if a directory enactment be obeyed or fulfilled substantially. Some rules are vital
and go to the root of the matter, they cannot be broken; others are only directory and
breach of them can be overlooked provided there is a substantial compliance1.In the case of
statutes that are said to be imperative, the court have said that if it is not the courts hold
upon the t done, the whole thing fails and proceedings that follow upon it are all void. On
the other hand , when the courts hold upon them directory , they say that although such
provisions are not complied with , the subsequent provisions would not fail2.No universal
Rule can be laid Down in the matter , while construing statutes to determine whether the
mandatory enactments should be considered directory or obligatory with an implied
nullification for disobedience .It is the duty of the courts to try to get into the real intention
of the legislature by carefully attending to the whole scope of the statute to be construed3.
1 R v. Lincolnshire Appeal Tribunal [1917] 1 KB 12 Howard v. Bordington [1877] 2 PD 2033 Liverpool Bank v. Turner(1860) 30 LJ 379
MANDATORY AND DIRECTORY PROVISION
The real question is
Whether a thing has been ordered by the legislature to be done
What is the consequence if not done
Whether an enactment is mandatory or directory depends on the scope and the object of
the statute. Where the enactment demands the performance of certain provision without
any option or discretion it will be called peremptory or mandatory.
On the other hand if the acting authority is vested with discretion, choice or judgment the
enactment is directory.
In deciding whether the provision is directory or mandatory, one has to ascertain whether
the power is coupled with a duty of the person to whom it is given to exercise it. If so, then
it is imperative.
Generally the intention of the legislature is expressed by mandatory and directory verbs
such as ‘may’, ‘shall’ and ‘must’.
However, sometimes the legislature uses such words interchangeably. In such cases, the
interpreter of the law has to consider the intention of the legislature.
If two interpretations are possible then the one which preserves the constitutionality of the
particular statutory provisions should be adopted and the one which renders it
unconstitutional and void should be rejected. On-compliance of mandatory provisions has
penal consequences where as non-compliance of directory provisions would not furnish any
cause of action or ground of challenge.
Definition
Sutherland says4,
The difference between Directory and Mandatory statutes is one of effect only. The
question generally arises in case involving determination of rights as effected by the
violation of or omission to adhere to, statutory directions .This determination involves a
decision of whether or not the violation or omission is such as to render invalid Acts or
proceeding pursuant to the statute or rights, powers, privileges, immunities claimed
thereunder.If the violation or omission is invalidating, the statute is mandatory; if not, it is
directory.
The question as to whether mandatory or directory depends upon the intention of the
legislature and not upon the language in which the intent is clothed. The meaning and the
intention of the Legislature must govern, and these are to be ascertained not only from the
phraseology of the provision but also by considering its nature, its design and its
consequences which would follow from construing it on one way or the.
Distinction
It is one of the rules of construction that a provision is not mandatory unless non-
compliance with it is made penal (Jagannath v Jaswant singh). Mandatory provisions should
be fulfilled and obeyed exactly, whereas in case of provisions of directory enactments
substantial compliance is satisfiable.
Test for determining whether a provision in a statute is directory or mandatory.
Lord Campbell observed that there can be no universal applications as to when a statutory
provisions be regarded as merely directory and when mandatory.
Maxwell says “that it is impossible to lay down any general rule for determining whether a
provision is mandatory or directory’. The supreme court of India is stressing time and again
that the question whether a statute is mandatory or directory, is not capable of
generalization and that in each case the court should try and get at the real intention of the
4 Statutoy Construction ,third EDn , vol III , P 77
legislature by analyzing the entire provisions of the enactment and the scheme underlying
it. In other words it depends on the intent of the legislature and not upon the language in
which the intent is clothed.
The intent of the legislature must be ascertained not only from the phraseology of the
provision, but also from its nature, design and consequences which would follow from
construing it in one form or another.
The general rule that non-compliance of the mandatory requirements results in nullification
of the Act is subject atleast to two exceptions
One exception is when the performanceof the requirement becomes impossible.
Another exception is of waiver, If certain requirements or conditions are provided by the
statute in the interest of the particular person, the requirement or conditions although
mandatory may be waived by him if no public interest are involved, and in such case the act
done will be valid even if the requirement or conditions are not fulfilled
WHEN THE CONSEQUENCES ARE PROVIDEDD BY THE STAATUTE
When consequences of nullification of failure to comply with a prescribed requirement are
provided by the statute itself, there can be no matter of doubt that such statutory
requirement must be interpreted as mandatory.
The periods prescribed in the Schedule to the Indian Limitation Act 1908, for bringing a legal
proceeding as mandatory as the consequences of the expiry of the period of limitation is
provided by section 3 of the Act in that the Court is Enjoined to dismiss a legal proceeding
instituted after the expiry of the prescribed period 5.
USE OF NEGATIVE WORDS
Another mode of showing a clear intention that a provision is mandatory is by clothing a
command in negative form. As observed by Subarea J, negative words are clearly
prohibitory and are ordinarily used as a legislative device to make a statute imperative
5 Maqbool v. Onkar Pratab, AIR 1935 PC 85
Egg: Section 80 and 87-B of CPC.
But the principle is without exception .Section 256 of Government of India Act, 1935, was
construed by the Federal Court as directory though worded in the negative form.
AFFIRMATIVE WORDS MAY IMPLY A NEGATIVE
Affirmative words stand at a weaker footing than negative words for reading the provision is
mandatory; but affirmative words may also be so limiting as to imply negative. As an
example of an Indian statute of this description, the provisions of section 54, 59, 107 and
123 of the Transfer of Property Act
USE OF ‘SHALL’, MAY OR ‘MUST’
The use of word ‘shall’ raises a presumption that the particular provision is imperative; but
this prima facie inference may be rebutted by other considerations such as object and scope
of the enactment and the consequences flowing from constrctuion.There are numerous
cases the word ‘shall’ has, therefore being construed as mere directory
If the word ‘shall’ has been substituted by the word ‘may’ by an amendment , it will be very
strong presumption that the use of the word ‘shall’ makes the provision imperative6.Similar
will be position when the Bill as introduced was ‘may and the parliament substituted ‘shall’
in its place while passing the Act .The use of the word ‘shall’ at one place and ‘may’ at
another place strengthen the inference that both the words are used in the primary sense
and that ‘shall’ should be construed as mandatory.
The use of ‘must’ in place of ‘shall’ will itself be sufficient to hold the provision to be
mandatory and it will not be necessary to pursue the enquiry any further. The use of the
word ‘should’ instead of ‘must’ mat not justify the inference that the provision is directory
if the context shows otherwise.7
The words ‘may’, ‘shall’ and ‘must’ should initially be deemed to have been used in their
natural and ordinary sense. May signifies permission and implies that the authority has been
allowed discretion. In state of UP v Jogendra Singh, the Supreme Court observed that ‘there
is no doubt that the word ‘may’ generally does not mean ‘must’ or ‘shall’. But it is well 6 J.S.Kulkarni v. M.D.Shroff AIR 1988 SC 18177 J. Bhatacharya v. State of M.P AIR 1976 SC 726
settled that the word ‘may’ is capable of meaning ‘must’ or ‘shall’ in the light of context. It is
also clear that when a discretion is conferred upon a public authority coupled with an
obligation, the word ‘may’ should be construed to mean a command ( Smt. Sudir Bala Roy v
West Bengal).
“May” will have compulsory force if a requisite condition has to be filled. Cotton L.J
observed that ‘May” can never mean “must” but when any authority or body has a power to
it by the word ‘May’ it becomes its duty to exercise that power.
‘Shall’- in the normal sense imports command. It is well settled that the use of the word
‘shall’ does not always mean that the enactment is obligatory or mandatory. It depends
upon the context in which the word ‘shall’ occurs and the other circumstances. Unless an
interpretation leads to some absurd or inconvenient consequences or contradicts with the
intent of the legislature the court shall interpret the word ‘shall’ in mandatory sense.
Must- is doubtlessly a word of command.
Chapter-18.2.1 Directory or Mandatory: Public Duty- Eight Tests
Directory and Mandatory Provisions in regard to performance of a public Duty
At least some of the difficulty stems from the fact that the language customarily used to
describe the dichotomy between mandatory and directory enactments is based upon a
distinction between the performance of a public duty and the acquisition or exercise of a
private right. Indeed, the classification of provisions as merely directory sometimes appears
to have been regarded as confined to enactments dealing with public duties. Thus
inMontreal Street Railway Company v. Normandin [Montreal Street Railway Company v.
Normandin (1917) AC 170 ]the Privy Council in a well-known passage expressed the
principle as follows at p 175:[as quoted from Grigor v Rigby & Anor [2007] NTSC 64]
When Non-Compliance results in Great Inconvenience: Directoory
“When the provisions of a statute relate to the performance of a public duty and the case is
such that to hold null and void acts done in neglect of this duty would work serious general
inconvenience, or injustice to persons who have no control over those entrusted with the
duty, and at the same time would not promote the main object of the Legislature, it has
been the practice to hold such provisions to be directory only…”
That case is a good illustration of the application of the principle in the area of public duty.
The failure of the sheriff in that case to cause the jury list to be revised pursuant to a
statutory duty to do so was held not to have invalidated the verdict of a jury selected from
names on the unrevised list.
If the concept of a directory enactment is extended to private rights, the question whether a
provision is mandatory or directory must nevertheless be one of intent to be gleaned from
the scope and object of the statute[Caldow v. Pixell (1877) 2 CPD 562, at p 566 ]
It is a question of what consequences, if any, were intended to flow from the failure to
comply with the statutory requirement and even if the difference between the performance
of a public duty and the acquisition or exercise of a private right is not conclusive, that
distinction does at least provide some guidance in distinguishing those provisions with
which strict compliance was intended from those with which it was not. That point was
made in Clayton v. Heffron at p 247:
"But in them all (the decided cases) the performance of a public duty or the fulfilment of a
public function by a body of persons to whom the task is confided is regarded as something
to be contrasted with the acquisition or exercise of private rights or privileges and the fact
that to treat a deviation in the former case from the conditions or directions laid down as
meaning complete invalidity would work inconvenience or worse on a section of the public is
treated as a powerful consideration against doing so."
. “The principles of interpretation that govern ordinary law are equally applicable to the
provisions of the Constitution. For the purpose of deciding whether a provision in a
Constitution is mandatory one must have regard also to the aims, scope and object of the
provision. The mere use of the word "shall" does not necessarily make the provision
mandatory
Whether a statutory provision is mandatory or directory depends upon the intention of the
Legislature and not upon the language in which the intent is clothed :
The meaning and intentions of the Legislature must govern and these are to be ascertained
not only from the phraseology of the provision but also by considering its nature, its design
and the consequences which would flow from construing it one way or the other : Further
to this end, an enquiry into the purpose behind the enactment of the Legislature must
always be made : It is the duty of the Court to get at the real intention of the Legislature by
carefully attending to the whole scope of the enactment; No universal rule could be laid
down ; It depends not on the form, but upon the intention of the framers ; Where a power
or authority is conferred with a direction that certain regulation or formality shall be
complied with, it seems neither unjust nor incorrect to exact a rigorous observance of it as
essential to the acquisition of the right or authority. LORD CAMPBELL, L.C., formulated the
test to be adopted in regard to this question, in the case of The Liverpool Borough Bank vs.
Turner [4], as :
"......... in each case you must look to the subject matter, consider the importance of the
provision that has been disregarded and the relation of that provision to the general object
intended to be secured by the Act, and upon a review of the case in that aspect, decide
whether the matter is what is called imperative or only directory."[see:The Liverpool
Borough Bank v. Turner (1860) 30 LJ Ch. 379]
"The statutes contain no enactment as to what is to be the consequence of nonobservance
of these provisions. It is contended for the appellants that the consequence is that the trial
wascoram non judice and must be treated as a nullity. It is necessary to consider the
principles which have been adopted in construing statutes of this character, and the
authorities so far as there are any on the particular question arising here. The question
whether provisions in a statute are directory or imperative has very frequently arisen in this
country, but it has been said that no general rule can be laid down, and that in every case
the object of the statute must be looked at. The cases on the subject will be found collected
in Maxwell on Statutes, 5th ed. P. 596 and following pages.
1.When the provisions of a statute relate to the performance of a public duty and the case is
such that to hold null and void acts done in neglect of this duty would work serious general
inconvenience, or injustice to persons who have no control over those entrusted with the
duty, and at the same time would not promote the main object of the Legislature, it has
been the practice to hold such provisions to be directory only, the neglect of them, though
punishable not effecting the validity of the acts done."(emphasis supplied)
In R v Immigration Appeal Tribunal Ex parte Jeyeanthan 1999 (3) AER 231, it is observed :
"The issue is of general importance and has implications for the failure to observe
procedural requirements outside the field of immigration. The conventional approach when
there has been non-compliance with a procedural requirement laid down by a statute or
regulation is to consider whether the requirement which was not complied with should be
categorised as directory or mandatory. If it is categorised as directory it is usually assumed it
can be safely ignored.
2.If it is categorised as mandatory then it is usually assumed the defect cannot be remedied
and has the effect of rendering subsequent events dependent on the requirement a nullity or
void or as being made without jurisdiction and of no effect.
The position is more complex than this and this approach distracts attention from the
important question of what the legislator should be judged to have intended should be the
consequence of the non-compliance. This has to be assessed on a consideration of the
language of the legislation against the factual circumstances of the non-compliance. In the
majority of cases it provides limited, if any, assistance to inquire whether the requirement is
mandatory or directory. The requirement is never intended to be optional if a word such as
'shall' or 'must' is used.
A requirement to use a form is more likely to be treated as a mandatory requirement where
the form contains a notice designed to ensure that a member of the public is informed of his
or her rights, such as a notice of a right to appeal. In the case of a right to appeal, if,
notwithstanding the absence of the notice, the member of the public exercises his or her
right of appeal, the failure to use the form usually ceases to be of any significance
irrespective of the outcome of the appeal. This can confidently be said to accord with the
intention of the author of the requirement. There are cases where it has been held that
even if there has been no prejudice to the recipient because, for example, the recipient was
aware of the right of appeal but did not do so, the non- compliance is still fatal. The
explanation for these decisions is that the draconian consequence is imposed as a deterrent
against not observing the requirement. However even where this is the situation the
consequences may differ if this would not be in the interests of the person who was to be
informed of his rights.
Because of what can be the very undesirable consequences of a procedural requirement
which is made so fundamental that any departure from the requirement makes everything
that happens thereafter irreversibly a nullity it is to be hoped that provisions intended to
have this effect will be few and far between. In the majority of cases, whether the
requirement is categorised as directory or mandatory, the tribunal before whom the defect
is properly raised has the task of determining what are to be the consequences of failing to
comply with the requirement in the context of all the facts and circumstances of the case in
which the issue arises. In such a situation that tribunal's task will be to seek to do what is
just in all the circumstances .
By contrast, a requirement may be clearly directory because it lays down a time limit but a
tribunal is given an express power to extend the time for compliance. If the tribunal grants
or refuses an extension of time the position is clear. If the time limit is extended the
requirement is of no Significance. If an extension is refused the requirement becomes
critical. It may, for example, deprive a member of the public of a right to appeal which if
exercised in time would have been bound to succeed. In the latter situation a directory
requirement has consequences which are as significant as any mandatory requirement.
A far from straightforward situation is where there is a need for permission to appeal to a
tribunal but this is not appreciated at the time. The requirement is mandatory in the sense
that the tribunal or the party against whom the appeal was being brought would have been
entitled to object to the appeal proceeding without the permission and if they had done so
the appeal would not have been accepted. However, what is the position if because they
were unaware of the existence of the requirement no objection is made and the appeal is
heard and allowed? Is the appellant, when the mistake is learnt of, to be deprived of the
benefits of the appeal? If the answer is Yes the result could be very unjust. This would be
especially so, if in fact the tribunal in error had told the appellant that permission is not
needed and he would have been in time to make the application if he had not been
misinformed. Could it have been the intention of the author of the requirement that the
requirement should have the effect of depriving the appellant of the benefit of his appeal?
Clearly not. In such a situation the non-compliance would almost inevitably be regarded as
being without significance. It must be remembered that procedural requirements are
designed to further the interests of justice and any consequence which would achieve a
result contrary to those interests should be treated with considerable reservation."
In R v Sekhon and others, 2003(3) AER 508, it is observed :
"25. There is no doubt that difficulties for courts exist in applying the distinction between
mandatory requirements on the one hand, and directory requirements on the other. Even if
the terms `directory' and `mandatory' are not used the problem remains of answering the
question .
. A distinction is drawn between enactments that have substantive effect and those that are
merely procedural. Here 'substantive' means having to do with the substance of the law, in
particular the nature and existence of legal rights, powers or duties, whereas procedure is
concerned with formalities and technicalities, rather than substance.
A procedural change is expected to improve matters for everyone concerned (or at least to
improve matters for some, without inflicting detriment on anyone else who uses ordinary
care, vigilance and promptness).
The distinction governs such questions as whether a statutory requirement is mandatory or
merely directory", whether the effect of an enactment is retrospective' and when a
limitation period begins to run.
The question may be whether, on the facts of the instant case, the enactment is substantive
or merely procedural, bearing in mind that an enactment may be substantive in the light of
some facts but merely procedural on others. Another use of the term 'substantive' is to
indicate a 'permanent' provision of an Act, in contrast to merely temporary or transitional
provisions.
1238. Mandatory and directory enactments. The distinction between mandatory and
directory enactments concerns statutory requirements and may have to be drawn where
the consequence of failing to implement the requirement is not spelt out in the legislation.
The requirement may arise in one of two ways. A duty to implement it may be imposed
directly on a person; or legislation may govern the doing of an act or the carrying on of an
activity, and compel the person doing the act or carrying on the activity to implement the
requirement as part of a specified procedure. The requirement may be imposed merely by
implication.
To remedy the deficiency of the legislature in failing to specify the intended legal
consequence of non- compliance with such a requirement, it has been necessary for the
courts to devise rules.
These lay down that it must be decided from the wording of the relevant enactment
whether the requirement is intended to be mandatory or merely directory. The same
requirement may be mandatory as to some aspects and directory as to the rest. The court
will be more willing to hold that a statutory requirement is merely directory if any breach of
the requirement is necessarily followed by an opportunity to exercise some judicial or
official discretion in a way which can adequately compensate for that breach.
3.Provisions relating to the steps to be taken by the parties to legal proceedings (using the
term in the widest sense) are often construed as mandatory.
Where, however, a requirement, even if in mandatory terms, is purely procedural and is
imposed for the benefit of one party alone, that party can waive the requirement.
4.Provisions requiring a public authority to comply with formalities in order to render a
private individual liable to a levy have generally been held to be mandatory.
5.Requirements are construed as directory if they relate to the performance of a public
duty, and the case is such that to hold void acts done in neglect of them would work serious
general inconvenience or injustice to persons who have no control over those entrusted
with the duty, without at the same time promoting the main object of the legislature. This is
illustrated by many decisions relating to the performance of public functions out of time,
and by many relating to the failure of public officers to comply with formal requirements.
6.On the other hand, the view that provisions conferring private rights have been generally
treated as mandatory is less easy to support; the decisions on provisions of this type appear,
in fact, to show no really marked leaning either way.
7.If the requirement is found to be mandatory, then in a case where a duty to implement it
is imposed directly on a person, non-compliance will normally constitute the tort of breach
of statutory duty, while in a case where it is to be implemented as a part of a specified
procedure, non-compliance will normally render the act done invalid.
8.If the requirement is found to be directory only then in either case the non-compliance
will be without direct legal effect, though there might be indirect consequences such as an
award of costs against the offender. It has been said that mandatory provisions must be
fulfilled exactly, whereas it is sufficient if directory provisions are substantially fulfilled.
Where the requirement is complied with at the relevant time, the act done is not vitiated by
later developments which, had they occurred before that time, would have meant that the
duty should have been performed in a different way
Specific Terminologies
99% of negative terms are mandatory; affirmative terms are mostly mandatory where
guiding principle for vesting of powers depends on context.
In procedural statutes both negative and affirmative are mandatory. Aids to construction for
determination of the character of words can be used.
Time fixation
If time fixation is provided to the executive, it is supposed to be permissive with regard to
the issue of time only. However, provisions regarding time may be considered mandatory if
the intention of the legislature appears to impose literal compliance with the requirement
of time.
Statutes regulating tax and election proceeding are generally considered permissive.
However the Supreme Court held in Manila mohan lal v Syed Ahamed, whenever a statute
requires a particular act to be done in a particular manner and also lays down that failure to
comply will have consequence. It would be difficult to accept the argument that the failure
to comply with the required said requirement should lead to any other consequence
No doubt there exists no faultless acid test or a universal rule for determining whether a
provision of law is mandatory or directory and such determination by and large depends
upon the intention of Legislature and the language in which the provision is couched but it is
by now firmly settled that where the consequence of failure to comply with the provision is
not mentioned the provision is directory and where the consequence is expressly
mentioned the provision is mandatory.
As a general rule a statute is understood to be directory when it contains matters merely of
direction but it is mandatory when those directions are followed by an express provision
that in default of following them the facts shall be null and void.
When a statute is passed for the purpose of enabling something to be done, it may be either
a mandatory enactment, or a directory one, the difference being that a mandatory
enactment must be obeyed or fulfilled exactly, but is sufficient, if a directory enactment be
obeyed or fulfilled substantially. If a mandatory enactment is not strictly complied with, the
thing done shall be invalid. On the other hand, if an enactment is merely directory, it is
immaterial, so far as relates to the validity of the thing done, whether the provisions of that
enactment are strictly complied with or not. (Craies on Statute Law, Fifth Edition, pages 240-
241). There is no general rule as to when an enactment is to be considered mandatory and
when merely directory and it is the duty of the Court to ascertain the real intention of the
Legislature having regard to the whole scope and purposes of the enactment to be
construed.
substantial Compliance
The term substantial compliance has appeared at Post 18.1 [link given] and it was observed
that:
When substantial compliance is held to be a sufficient observance of a statutory requirement
it is because the statutory provision containing the requirement is regarded as directory