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Managing your Assets can be a Challengecgs.rutgers.edu/sites/cgs.rutgers.edu/files... · Streamline Maintenance Processes Customer Field Service Requests ... (GPS) Equipment, Mobile

Jul 27, 2020

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Page 1: Managing your Assets can be a Challengecgs.rutgers.edu/sites/cgs.rutgers.edu/files... · Streamline Maintenance Processes Customer Field Service Requests ... (GPS) Equipment, Mobile

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Page 2: Managing your Assets can be a Challengecgs.rutgers.edu/sites/cgs.rutgers.edu/files... · Streamline Maintenance Processes Customer Field Service Requests ... (GPS) Equipment, Mobile

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Managing your Assets can be a Challenge

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GIS the “GO TO” for Asset Management

GIS Management

Program

Inventory of Assets

Project Planning & 

Management

Condition & Risk 

Assessment

Document Management

O & M

Work Orders

75% Faster response to Customer Inquiries

25% Faster response to performing Service Requests

22% Efficiency and Utilization of Resources

24/7 Access

What are the Benefits?

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Asset Management Programs will Assist you in ….

Simplifying Field Operations

Streamline Maintenance Processes

Customer Field Service Requests

Extend Life of your Assets

Environmental Sustainability

Document Management

Assist in Managing Asset Regulation Requirements

Sign Management - FHWA RegulationsSafe Roads

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Stormwater Management- MS4 Regulations

The Investment

• What is the investment?

– People – Internal staff, consultant, or shared service

– Software – COTS vs Custom

– Hardware – Desktop Computers, Servers, Global Positioning System (GPS) Equipment, Mobile Devices

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Getting Started

Needs Assessment

Needs Assessment

Data Development

Data Development ImplementationImplementation Operations &

MaintenanceOperations & Maintenance

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Maintenance of your GIS Assets

Maintenance of eGISProgram

Repair Request

Rehabilitation Projects

Property Developments

Expansion of Service Area

Storm Events

Inspections

Esri Local Government Model (LGM)

• Integration & Configuration

– ArcGIS for Water Solution

– Database Design – Integration to Esri Water and Sewer Data Models

http://solutions.arcgis.com/local‐government/

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Repair RequestsEsri Water Isolation Trace Tool

Repair RequestsWork Request Tools

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Modify how Information is Captured

Old Process….

Issue:Record map looks outdated or has incorrect information about the system?

Response:Field person is handed a copy of the map.  They go in the field and mark it up based on their visual findings.

Result:Someone either updates the record map  based on the field verification or the field notes are now the new record source.

Implement New ProceduresNew Process….

Issue:GIS asset(s) at a road intersection look outdated or seems to display the wrong location of the asset(s)

Response:The field staff take their mobile device in the field and update the information real‐time

Result:Edits are viewable by end‐users of the GIS program instantaneous

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• Understand your accuracy requirements

Performing Field Verification

Example Programs

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Integrating your Existing Data

Integrate your Existing Data

Credits: Brick Twp. MUA, Esri, Maser Consulting P.A., VUEWorks Asset Management Software 

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Facility Management

Credits: Brick Twp. MUA, Esri, Maser Consulting P.A., VUEWorks Asset Management Software 

Facility Management

Credits: Brick Twp. MUA, Esri, Maser Consulting P.A., VUEWorks Asset Management Software 

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Facility Management

Credits: Brick Twp. MUA, Esri, Maser Consulting P.A., VUEWorks Asset Management Software 

Field Accessibility

Credits: Brick Twp. MUA, Esri, Maser Consulting P.A., VUEWorks Asset Management Software 

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Summary

Maintaining your assets within your GIS program will give you a reliable source of your systems current condition

Implementing mobile use of the GIS program will streamline daily O&M processes

Results are proven for time and cost savings, allowing managers to utilize resources efficiently

Questions????

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