Managing the Unmanageables Roger Claessens - R.J. Claessens & Partners Eléonore Snyers Jan 17 th 2018
Managing
the Unmanageables
Roger Claessens - R.J. Claessens & PartnersEléonore Snyers
Jan 17th 2018
Have you already been here,
in the un-manageable zone?
and wished you where here?
3
Whom are we talking about?
Structure :
1. Why do our battery discharge?2. Corporate culture3. How do we recharge?
1. Beliefs2. Engines3. Emotions4. Spiritual
4. Raising employees energy
1. WHY DOES OUR BATTERY DISCHARGE?
The professionnalexhaustion
- also called Burn-out -
is often due to a rupture between
the use of your battery
and the way you recharge it :
happens when you empty your battery totally and don’t have enough elements to fill it up again.
is a very personal and individual process, that will depend on your personal life, your past, your emotional situation, etc
WHERE IS MY ENERGY GOING?
What do youthink charges and emptiesyour ownbattery?
Take individually 4 minutes to reflect on your answer.
Then 2x2 minutes to discuss it with a neighbour.
Do you have things in common? Or differences?
The tree of life
The tree of life
Fruits = visible
You feed the tree, give itwater, sun and mineralsto obtain good fruits.
Roots = invisible
If the roots are weak ordamaged, the tree won’tbe prosperous.
Visible
Invisible
Emotional(how you live, recognise
and manage your
emotions)
Mental(intelligence, learnings, analysis, how we manage our brain)
Spiritual(sense of your life,
believe in something
bigger, spirit, love,
accept your life
and learn from it)
Energ
y
Actions
Fruits
Physical (body : health, nutrition, sleep, …)
To give good fruits, to be productive & efficient you need a good balance between…
Physical and psychological resources : charge the batteries
Physical and psychological expenses : empty the batteries
13
15
CORPORATE CULTURE should be:
SHARED VALUES & GROUP BEHAVIOUR NORMS
2.CORPORATE
CULTURE
A culture of listening 16
17
A culture of follow-up
A culture of self-efficiency18
A culture of self preservation19
20
Best practices are thought in business
schools but rarely applied because of
alternate culture norms
Still too often a male & performance dominated
culture
22
Employees don’t leave companies, they leave managers
to
3. HOW TO RECHARGE YOUR
BATTERY ?
Recharge your battery : 4 levels
Physical
Mental
Emotions
Spiritual
Level 1 : Physical
Take good care of your body and health, becausepain and sickness won’t allow you to reach your
objectives.
Physical
Mental
Emotions
Spiritual
26
STRESS,
POLLUTION,
FATIGUE:
HOW TRAFFIC JAMS
AFFECT YOUR
HEALTH
Level 1 : Physical
Remember :
Physical and physiological needs are at the bottom of the pyramid
Level 1 : Physical
Take care of your body, it is your main battery
- Sleep enough & well
- Make adapted exercise
- Go outside : breathe, move, see the sun
- Eat healthy & good food
& drink enough water
Level 1 : Physical
Level 2 : Mental
Physical
Mental
Emotions
Spiritual
Your beliefs influence your mental health• Recognise your limiting beliefs
• Set priorities
• Do not leave unfinished work, fight against procrastination
• Preserve your values
Are your beliefs limiting or encouraging?
Read and evaluate from 1 to 10 the list of beliefs.
1 = I don’t feel it, 10 = I totally agree
Your beliefs
Identify
Understand
Going beyond
Your beliefs
Identify• Belief : a thought we take for real
• It's a personal opinion : not the truth
• Limiting or encouraging beliefs
• Our attitude results from our beliefs
Identify
Understand
Goingbeyond
Your beliefs
Understand • What are your beliefs?
• Conditioning: verbal programming (heard), modeling(example) and specific incidents (felt)
Identify
Understand
Goingbeyond
Your beliefs
Going beyond• Becoming aware and understand what are the
sources of the blocking points
• Being more vigilant undoes a lot of them
• Knowing the reasons of the implied limitation
Identify
Understand
Goingbeyond
Level 3 : Emotions
Physical
Mental
Emotions
Spiritual
Know, recognise and manage your emotions. It will reload your batteries instead of burning them!
Know and manage your emotions through self-esteem.
Accept the compliments or remarks from your surrounding
The 4 main emotions are useful :
• Joy is the expression of the satisfaction of our needs
• Sadness serves to solve the gaps and losses
• Anger serves to defend us if we are assaulted
• Fear serves to warn us of a danger that threatens us
The 4 main emotions are useful :
• The problems exists when we are unable to live, understand & manage our emotions, or if we reject it (education, past experiences).
• We can replace an emotion by another if inadapted in our education
• We can reject our emotions
The emotions
• Express what your head and body want you to understand.
• Learn to recognize your emotions
• What do your emotions tell you? What does it mean?
• Talk about your emotions helps to get rid of them!
All emotions are good to be felt and accepted, otherwise they accumulate and empty your batteries.
Link between
emotions, physical and
thoughts
Make a short exercise :
Say hello to your neighbour,
in 2 different ways
1. You don’t like him/her
2. You see your best friend, it’s a long time you haven’t seen each other.
What does your body tells you ?
How did you feel in the two situations ?
Level 4 : Spirituality
Physical
Mental
Emotions
Spiritual
• Give meaning to your life
• Act with love and kindness
• Accept the trials of life as a learning
• We live in a VUCA world: volatil, uncertain, complex and ambiguous
• The world changes quickly agitation or immobility?
• Giving sense = direction to our acts and decisions.
• How would you like to be remembered?
Spirituality : give sense to your life / career
Spirituality : give sense to your life / career
Alfred Hitchkock –
What constitutes happiness.
• A clear horizon
• Things that are creative, not destructive,
• No negative emotions
44
“All you really need is the determination to make it work, the persistence to keep at it when things go wrong and the absolute conviction that you can succeed.”
45
4.RAISING EMPLOYEES ENERGY
WHAT MOTIVATES YOU? 47
Do you feel you think effectively?
48
DO YOU KNOW WHAT YOU NEED TO KNOW?
49
50
ENERGY COMES FROM FEELING WELL
“Success is when you are happy to go to work in the morning and happy to come back in the evening, and you are very welcome and liked in both places”. S.W.Ventrella (The power of positive thinking)
52
Your copy of the slides on
WWW.ROGERCLAESSENS.EU