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DOC ID © Chevron 2005 Managing Risk with TMSA 2 Terry Luke, Regional Marine Superintendent Chevron Shipping Marine Assurance
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Page 1: Managing Risk with TMSA 2 - Intertanko 2.pdf · Managing Risk with TMSA 2 ... Conventions and industry best practices ... TMSA 2 Element 4A Reliability and Maintenance Standards

DOC ID© Chevron 2005

Managing Risk with TMSA 2

Terry Luke, Regional Marine SuperintendentChevron Shipping Marine Assurance

Page 2: Managing Risk with TMSA 2 - Intertanko 2.pdf · Managing Risk with TMSA 2 ... Conventions and industry best practices ... TMSA 2 Element 4A Reliability and Maintenance Standards

2DOC ID© Chevron 2005

Why do we need TMSA

Page 3: Managing Risk with TMSA 2 - Intertanko 2.pdf · Managing Risk with TMSA 2 ... Conventions and industry best practices ... TMSA 2 Element 4A Reliability and Maintenance Standards

3DOC ID© Chevron 2005

Quality/Risk Assessment Processes

The most common reason for rejecting vessels is perceived management and compliance weaknesses within a company, NOT vessel-specific equipment “deficiencies”.

Many shipowners have asked – what do the Charterers want?

The OCIMF Tanker Management and Self Assessment Programme (TMSA) was partly created to address this question and to lead to continued improvement in the tanker industry. TMSA 2 provides an update that builds on operators experience with TMSA and feedback from the industry

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4DOC ID© Chevron 2005

Why do Chevron support TMSA?

ISM may show that a management system is available, but there is no indication of the quality and content of the system and its effective application. ISO 9001 is similarly weak.

Inspections and other tools have served their purpose along the quality improvement path, but they aren’t enough, particularly when looking at perceived management and procedural weaknesses. The inspections indicate only the result of the management process.

The cult of “observation counting” without addressing the root cause of the observations needs to be done away with once and for all.

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5DOC ID© Chevron 2005

Not another Management System?

TMSA was designed to:

Complement the ISM system by encouraging self-regulation and continuous self-improvement

Enable ship operators to demonstrate their strong commitment to safety and environmental excellence

Many TMSA processes and Key Performance Indicators (KPIs) are already be in use by better Operators within their existing SMS

TMSA is a tool for improving an SMS, NOT a replacement for the SMS.

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6DOC ID© Chevron 2005

Benefits of using TMSA

Guidance on what Charterers are looking for in an Operator’s Safety Management System

Reference to OCIMF Best Practice recommendations

An easy means of showing continuous improvement

Better operators are able to demonstrate their superiority and benefit from higher quality perception, when TMSA ratings and SIRE report analysis are consistent with each other

Future system KPI changes will enable the continuous improvement process to develop in a uniform manner across the industry

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7DOC ID© Chevron 2005© Oil Companies International Marine Forum - All Rights Reserved

TMSA 2, the second edition of the publication and programme

Updated building upon operators’ experience and feedback from industry

Expanded to encompass all tank vessel operators including those managing coastal vessels and barges

Increased scope of application, improved clarity, and better definition

Adjust KPI’s to follow logical progression

Ensure consistency with existing International Conventions and industry best practices

TMSA2 Objectives

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8DOC ID© Chevron 2005© Oil Companies International Marine Forum - All Rights Reserved

TMSA 2 includes245 KPIs associated with best practice guidance101 reworded KPIs84 updated best practices52 stages in elements rearrangedAdditional rearrangement and revisionSignificant changeTwo reporting formats to allowing for 1) operators managing internationally trading vessels and 2) operators managing inland and coastal vesselsUpgraded Web-based applicationImproved functionality, flexibility and user interfaceAdvanced reporting and administrative featuresGo Live with new TMSA2 is 1 July 2008 www.ocimf-tmsa.com

TMSA2 Objectives

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9DOC ID© Chevron 2005

TMSA 2 Element 1A Management Leadership & Accountability

BPG 1.1 Addition of ‘and Vision’

BPG 2.1 Addition of ‘The Company defines what safety and environmental excellence means’

BPG 2.2 Addition of ‘promote’

KPI 3.1 Addition of ‘company….to verify implementation’

KPI 3.2 Addition of ‘by management’

KPI 4.2 Addition of ‘Safety and environmental’

BPG 4.3 Change from reward to recognition

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10DOC ID© Chevron 2005

TMSA 2 Element 1B Management Leadership & Accountability

KPI 1.1 Addition of ‘Management ensures that policies cover all the activities undertaken by the company’.

BPG 1.1 Addition of ‘Policies should reflect the company’s position on, but not limited to’ Safety, Security, Health and Environmental matters’

KPI 1.4 moved to 1.2 and implemented changed to ‘reviewed’

KPI 1.3 change to ‘at all location’

BPG 1.3 Addition of ‘and instructions’

KPI 1.1 moved to 1.4 and addition of ‘is in place’

BPG 2.1 Change to ‘and simple to use’

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11DOC ID© Chevron 2005

TMSA 2 Element 2 Recruitment and Management of Shore Based Personnel

KPI 1.1 to 1.4, 1.2 to 2.4, 1.3 to 1.1 and 1.4 to 1.2

BPG 1.1 Addition of ‘The company specifies the minimum qualifications and ….’

BPG 2.1 Addition KPI 4.1

BPG 2.2 & 3.1 Addition of ‘This includes permanent company employees and may include third party contractors’

KPI 2.4 Addition of ‘other than planned attrition’

BPG 2.4 Addition of ‘Reasons for retention rates of less than 70% should be documented’

BPG 3.1 Addition of ‘This includes permanent….’.

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12DOC ID© Chevron 2005

TMSA 2 Element 3A Recruitment and Management of Vessel Personnel

KPI 1.1 to 1.2, 1.2 to 1.3, 1.3 to 1.4 and 1.4 to 1.1

KPI 2.2 – Addition of ‘ensure that crew quality requirements are consistently met.’

BPG 2.3 – Addition of ‘The company aims to fulfil senior officer positions from within the company’

BPG 3.2 – Addition of ‘It should be noted that some Flag State administrations may dictate the process’

KPI 4.5 – Addition of ‘competence development’

BPG 4.5 – Addition of ‘The company has in place a formal systematic competence assurance system specific to all vessel personnel. The content ……’

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13DOC ID© Chevron 2005

TMSA 2 Element 3B Recruitment and Management of Vessel Personnel

KPI 2.2 Addition of ‘and its effectiveness.’

KPI 2.4 Addition of ‘and/or computer based training’

KPI 3.3 Addition of ‘emphasise’

KPI 3.4 Addition of ‘or of the relevant authority for vessel trade’

BPG 3.4 Changed to ‘The company determines additional training that is considered necessary to enhance safety and environmental performance levels.’

BPG 4.2 Addition of ‘Retention rates for differing ranks an nationalities are recorded and monitored’

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14DOC ID© Chevron 2005

TMSA 2 Element 4A Reliability and Maintenance Standards

KPI 1.1 moved to 1.2 and 1.2 to 1.1

KPI 2.1 Addition of ‘Cargo, void and ballast spaces are regularly inspected to ensure their integrity is maintained. Records are tank specific and made on a standardised format that may include photographs as evidence of the tanks condition.’

KPI 2.3 moved to 3.1, 4.1 moved to 3.2 and 4.2 moved to 3.3

KPI 3.1 moved to 4.1, 3.2 moved to 4.2 and 3.3 moved to 4.3

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15DOC ID© Chevron 2005

TMSA 2 Element 4B Reliability and Maintenance Standards (Critical Equip)

KPI 2.1 moved to 1.1

KPI 1.1 moved to 2.1

BPG 3.1 addition of ‘– personnel, spares and tools, -worst case scenarios, - recovery and mitigation measures, - commissioning and testing procedures’

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16DOC ID© Chevron 2005

TMSA 2 Element 4C Reliability and Maintenance Standards (Close-Out)

BPG 3.1 changed to less than 3%

BPG 4.1 changed to less than 1%

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17DOC ID© Chevron 2005

TMSA 2 Element 5 Navigational Safety

KPI 1.3 moved to 1.1

BPG 1.1 addition of ‘There is a documented procedure to ensure that fully corrected charts or relevant navigational information are in place for the forthcoming voyage

KPI 3.4 moved to 1.2

BPG 1.3 addition of ‘Responsible person(s) regularly review navigation practices/procedures to ensure navigation standards are maintained by adopting improved navigation practices, equipment, training and procedures’

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18DOC ID© Chevron 2005

TMSA 2 Element 5 Navigational Safety

KPI 2.1 moved to 1.4 and 2.3 moved to 1.5

BPG 1.5 addition of ‘Master audits should be conducted using a standard questionnaire which includes company specific navigational …’.

KPI 2.4 moved to 3.1

KPI 3.2 addition of ‘appropriate’.

KPI 3.1 to 4.1

BPG 4.1 addition of ‘Officers required to use electronic charts are appropriately trained’

BPG 4.2 addition of ‘The company identifies action points, sets improvement targets and ……….

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19DOC ID© Chevron 2005

TMSA 2 Element 6A Cargo and Ballast Operations

KPI 1.3 moved to 1.1

BPG 1.1 addition of ‘Stress, draft and trim are regularly monitored throughout the cargo …..static precautions and clearing shore lines in ……’.

KPI 1.2 addition of ‘A suitably qualified person…ensuring compliance’.

KPI 1.1 moved to 1.3

BPG 1.3 addition of ‘water levels….The documented system ensures that the same practice is used…’.

KPI 2.2 changed to ‘Loading computers, where fitted, are regularly tested against class approved test …’

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20DOC ID© Chevron 2005

TMSA 2 Element 6A Cargo and Ballast Operations

KPI 2.4 moved to 2.3

BPG 2.3 addition of ‘Suitable methods could include the routine monitoring of automatic and/or manual tank….’.

KPI 2.4 changed to ‘Company ensures that tank level measuring/custody transfer systems are verified for accuracy and operability’.

KPI 3.1 removed

BPG 4.1 addition of ‘The Company is actively involved with equipment manufacturers in developing new and improved technologies, for example…’.

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21DOC ID© Chevron 2005

TMSA 2 Element 6B Mooring Operations

KPI 1.2 moved to 1.1 and 1.1 moved to 1.2

KPI 1.2 amended to ‘,including the annual testing of winch brakes’.

BPG 1.2 addition of ‘For inland operations, the testing of fitted mooring equipment is carried out as regulated’.

KPI 2.3 moved to 1.4

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22DOC ID© Chevron 2005

TMSA 2 Element 7A Management of Change

KPI 1.1 moved to 1.2 and 1.2 moved to 1.1

KPI 2.2 addition of ‘and documented’.

KPI 4.1 change to ‘to ensure objectives have been met’.

BPG 4.1 change to ‘been carried out in accordance with the plan’.

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23DOC ID© Chevron 2005

TMSA 2 Element 7B Management of Change

BPG 1.1 addition of ‘(For an example of the process, reference can be made to the MCA Code of Safe Working Practices for Merchant Seamen)

KPI 3.1 change to ‘The management of change process ensures’.

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24DOC ID© Chevron 2005

TMSA 2 Element 8A Incident Investigation and Analysis

KPI 1.1 moved to 1.2, 2.1 to 1.1 and 2.3 to 2.1

BPG 1.1 Addition of ‘The investigation process includes a proposed timescale for the conduct and close-out of incident investigations and corrective actions’.

BPG 2.2 Changed to ‘The vessel operators should have access to sufficient resources and personnel who can assist in investigation; this may include independent contractors’.

BPG 3.1 Changed to ‘In order to ensure accuracy, the company safety culture encourages detailed reporting, especially of near misses and incidents’.

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25DOC ID© Chevron 2005

TMSA 2 Element 8B Incident Investigation and Analysis - Training

KPI 1.1 changed to ‘The appointed investigation leader/team has been trained in incident investigation’.

BPG 1.1 addition of ‘Where practical there should be at least two staff members of the vessels staff and an appropriate number of shore staff that have been trained in incident investigation. This may include suitably trained and experienced independent contractors’.

KPI 3.1 addition of ‘where possible’.

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26DOC ID© Chevron 2005

TMSA 2 Element 9A Safety Management – Shore Based Monitoring

BPG 1.4 amended to ‘The permit to work is used to control the risks associated with hazardous tasks, such as enclosed space entry and hot work. The system requires company management approval for higher risk activities, such as hot work in identified hazardous areas’.

BPG 2.1 text moved from KPI 2.1 ‘ This should include the identification of risks to health…’.

KPI 2.2. addition of ‘at relevant locations’.

BPG 2.5 addition of ‘All risk mitigation measures are identified and implemented prior to commencement of work’.

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27DOC ID© Chevron 2005

TMSA 2 Element 9B Safety Management – Shipboard Monitoring

KPI 1.1 addition of ‘responsible officer’.

BPG 1.1 addition of ‘Inspections should include all accessible areas of the vessel’.

BPG 1.3 addition of ‘Company guidance is provided as to the format, content and conduct of formal…’.

BPG 1.4 amended to ‘The company should have prescribed levels for the use of PPE appropriate to …’.

BPG 2.2 addition of ‘applicable regulations’.

BPG 2.3 addition of ‘(For an example of the process, reference can be made to the MCA COSWP)

BPG 3.1 addition of ‘In addition to any shore based..’.

KPI 4.1 moved to 3.4

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28DOC ID© Chevron 2005

TMSA 2 Element 10A Environmental Management

KPI 1.1 swapped with 1.4

KPI 1.2 addition of ‘The company has processes in place aimed at ensuring’.

KPI 1.3 addition of ‘attributable to company activities’

KPI 2.1 addition of ‘to minimise or…marine and atmospheric’.

BPG 3.2 addition of ‘marine and atmospheric…attributable to company activities’.

KPI 4.1 amended to ‘The company has an environmental action plan’.

BPG 4.1 addition of ‘This could be audited by 3rd

parties to a recognised standard, eg ISO 14001’.

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29DOC ID© Chevron 2005

TMSA 2 Element 10B Environmental Management

BPG 2.1 addition of ‘Environmentally critical systems may include oily water separators, ballast oil content monitors, funnel smoke detectors and Nox/Soxmeters’.

KPI 2.2 addition of ‘Where applicable’.

KPI 3.2 addition of ‘regulations’

BPG 3.3 addition of ‘which for example includes recycling, compacting and grey water management’.

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30DOC ID© Chevron 2005

TMSA 2 Element 11A Emergency Preparedness and Contingency Planning

KPI 1.1 swapped with 1.3

BPG 2.1 addition of ‘where applicable’

BPG 2.2 addition of ‘of media releases where applicable’

BPG 2.3 addition of ‘In some jurisdictions, local authorities may take over the management of the response and may stipulate the response plan and define associated training requirements’.

KPI 3.1 swapped with 3.2 and amended to ‘Alternative members’

BPG 3.2 addition of ‘who have been involved in emergency drills and exercises’.

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31DOC ID© Chevron 2005

TMSA 2 Element 11B Emergency Preparedness and Contingency Planning

KPI 2.1 addition of ‘and composition’

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32DOC ID© Chevron 2005

TMSA 2 Element 12 Measurement, Analysis and Improvement

Element 12A:

BPG 2.1 addition of ‘The inspection process covers all areas of the vessel and vessel operations’.

BPG 2.2 addition of ‘and observations’

Element 12B:

KPI 1.1 addition of ‘and process’.

KPI 1.2 addition of ‘and certified’.

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33DOC ID© Chevron 2005© Oil Companies International Marine Forum - All Rights Reserved

TMSA 2 - Application

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34DOC ID© Chevron 2005© Oil Companies International Marine Forum - All Rights Reserved

TMSA 2

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35DOC ID© Chevron 2005© Oil Companies International Marine Forum - All Rights Reserved

TMSA 2

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36DOC ID© Chevron 2005© Oil Companies International Marine Forum - All Rights Reserved

TMSA 2

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37DOC ID© Chevron 2005© Oil Companies International Marine Forum - All Rights Reserved

TMSA 2

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38DOC ID© Chevron 2005© Oil Companies International Marine Forum - All Rights Reserved

TMSA 2

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39DOC ID© Chevron 2005© Oil Companies International Marine Forum - All Rights Reserved

TMSA 2

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40DOC ID© Chevron 2005© Oil Companies International Marine Forum - All Rights Reserved

TMSA 2