Managing Negativity on Facebook - Empowerment Academy

Page 1 <img data-url='document/managing-negativity-on-facebook-empowerment-academy.html?page=1' data-page='1' class='cut-thumb lazyload' alt='Page 1: Managing Negativity on Facebook - Empowerment Academy' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022051503/587db7621a28abae2f8b770f/html5/thumbnails/1.jpg' width='140' height='200' /> MANAGINGNEGATIVITYON FACEBOOK

Page 2 <img data-url='document/managing-negativity-on-facebook-empowerment-academy.html?page=2' data-page='2' class='cut-thumb lazyload' alt='Page 2: Managing Negativity on Facebook - Empowerment Academy' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022051503/587db7621a28abae2f8b770f/html5/thumbnails/2.jpg' width='140' height='200' /> 1.Be EMPATHETIC

Page 3 <img data-url='document/managing-negativity-on-facebook-empowerment-academy.html?page=3' data-page='3' class='cut-thumb lazyload' alt='Page 3: Managing Negativity on Facebook - Empowerment Academy' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022051503/587db7621a28abae2f8b770f/html5/thumbnails/3.jpg' width='140' height='200' /> Don’t ignore or erase NEGATIVE comments.2.

Page 4 <img data-url='document/managing-negativity-on-facebook-empowerment-academy.html?page=4' data-page='4' class='cut-thumb lazyload' alt='Page 4: Managing Negativity on Facebook - Empowerment Academy' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022051503/587db7621a28abae2f8b770f/html5/thumbnails/4.jpg' width='140' height='200' /> 3. Don’t be RUDE

Page 5 <img data-url='document/managing-negativity-on-facebook-empowerment-academy.html?page=5' data-page='5' class='cut-thumb lazyload' alt='Page 5: Managing Negativity on Facebook - Empowerment Academy' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022051503/587db7621a28abae2f8b770f/html5/thumbnails/5.jpg' width='140' height='200' /> 4. Keep CALM Don’t take it personally

Page 6 <img data-url='document/managing-negativity-on-facebook-empowerment-academy.html?page=6' data-page='6' class='cut-thumb lazyload' alt='Page 6: Managing Negativity on Facebook - Empowerment Academy' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022051503/587db7621a28abae2f8b770f/html5/thumbnails/6.jpg' width='140' height='200' /> 5. Don’t try to prove customer WRONG

Page 7 <img data-url='document/managing-negativity-on-facebook-empowerment-academy.html?page=7' data-page='7' class='cut-thumb lazyload' alt='Page 7: Managing Negativity on Facebook - Empowerment Academy' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022051503/587db7621a28abae2f8b770f/html5/thumbnails/7.jpg' width='140' height='200' /> 6. Offer SOLUTIONS

Page 8 <img data-url='document/managing-negativity-on-facebook-empowerment-academy.html?page=8' data-page='8' class='cut-thumb lazyload' alt='Page 8: Managing Negativity on Facebook - Empowerment Academy' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022051503/587db7621a28abae2f8b770f/html5/thumbnails/8.jpg' width='140' height='200' /> 7. Don’t ROBOT Reply

Page 9 <img data-url='document/managing-negativity-on-facebook-empowerment-academy.html?page=9' data-page='9' class='cut-thumb lazyload' alt='Page 9: Managing Negativity on Facebook - Empowerment Academy' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022051503/587db7621a28abae2f8b770f/html5/thumbnails/9.jpg' width='140' height='200' /> 8. Do APOLOGIZE if its your mistake

Page 10 <img data-url='document/managing-negativity-on-facebook-empowerment-academy.html?page=10' data-page='10' class='cut-thumb lazyload' alt='Page 10: Managing Negativity on Facebook - Empowerment Academy' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader034.cupdf.com/reader034/viewer/2022051503/587db7621a28abae2f8b770f/html5/thumbnails/10.jpg' width='140' height='200' /> ABHISEKH MASKEY PRAVIN

ADHIKARI

emp.acd@gmail.com

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Managing Negativity on Facebook - Empowerment Academy

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