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Managing And Improving Revenue Cycle Management Dr. Shairein Ahmed Head of Revenue Cycle Management Healthpoint Hospital
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Managing And Improving Revenue Cycle Management€¦ · Revenue Management Life Cycle FRONT -END •Payer negotiation and renegotiation , patient accesses including scheduling , preauthorization

May 29, 2020

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Page 1: Managing And Improving Revenue Cycle Management€¦ · Revenue Management Life Cycle FRONT -END •Payer negotiation and renegotiation , patient accesses including scheduling , preauthorization

Managing And Improving Revenue Cycle Management

Dr. Shairein AhmedHead of Revenue Cycle

ManagementHealthpoint Hospital

Page 2: Managing And Improving Revenue Cycle Management€¦ · Revenue Management Life Cycle FRONT -END •Payer negotiation and renegotiation , patient accesses including scheduling , preauthorization

Revenue Management Life Cycle

FRONT -END

• Payer negotiation and renegotiation , patient accesses including scheduling , preauthorization , insurance verification , Point-of-service collection and financial counseling.

MIDDLE • Clinical documentation, Change capture, coding, case management .

BACK-END• Claims processing and payment posting , Follow-up, customer service,

collections and denial management .

Page 3: Managing And Improving Revenue Cycle Management€¦ · Revenue Management Life Cycle FRONT -END •Payer negotiation and renegotiation , patient accesses including scheduling , preauthorization

MEDICAL DOCUMENTATION

PROPER CLAIM PROCESS

FAIR REIMBURSEMENT

Digital Documentation Improvement

The quality of data generated is Increasingly tied to cost efficiency under value-based reimbursement models

Page 4: Managing And Improving Revenue Cycle Management€¦ · Revenue Management Life Cycle FRONT -END •Payer negotiation and renegotiation , patient accesses including scheduling , preauthorization

Clinical Documentation

• OP: Evaluation and Management Levels Fair reimbursement would be maintained through insuring the correct level of care

• IP: Case Mix Index The CMI of a hospital reflects the diversity, and clinical complexity of IP patients in the hospital.

Page 5: Managing And Improving Revenue Cycle Management€¦ · Revenue Management Life Cycle FRONT -END •Payer negotiation and renegotiation , patient accesses including scheduling , preauthorization

Thank you!

Dr. Shairein AhmedHead of Revenue Cycle

ManagementHealthpoint Hospital