Management/Environment/ Global H Edu 4790/6790
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Management/Environment/Global
H Edu 4790/6790
Definitions…
Health care Health services Public health Health service organizations Health systems Managers Management
Activities
My best manager “Learning to think like a manager”
Levels/Types of Managers
Top Middle Front-line Line Staff
Management functions
Planning Organizing Leading Controlling
Management SKills
Technical Human Conceptual
Management Skills
Management Roles
Interpersonal Informational Decisional
Management Competencies
Conceptual Technical/clinical Interpersonal/collaborative Political Commercial Governance
Review
Functions Skills Roles Competencies
Planning Technical Interpersonal Conceptual
Organizing Human Informational Technical
Leading Conceptual Decisional Interpersonal Political Commercial
Controlling Governance
The Management Model
Management Elements
Process Goals/objectives People and resources Formal organizational setting
History
Plague and other diseases Sanitary awakening Hospitals Mortality and morbidity Social welfare Federal initiatives
The Western System
Present structure Preventive care Primary care Secondary care Tertiary care Restorative care Continuing care
The Western System (cont)
Classifications Environment
General Specific
Workers Licensed Certified Registered
Multiculturalism/Diversity
Ethnocentrism Multicultural Organization Glass ceilings
Managing Diversity
List global healthcare business
Forms of International Business
Global sourcing Exporting Importing Licensing agreement Franchising Joint ventures Wholly-owned subsidiary
National Culture(Hofstede)
Power distance Uncertainty avoidance Individualism-collectivism Masculinity-femininity Time orientation
Figure 5.4, pg. 132
Trompenaar’s Cultural Diversity
Universalism vs particularism Individualism vs collectivism Neutral vs affective Specific vs diffuse Achievement vs prescription
Are management theories universal?
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