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MANAGEMENT BY EXCEPTION WITH SAP TM Jacob Bay Jensen Global IT Business Partner Supply Chain Planning, Transport and Construction Matthias Hollenders Principal SCM Solution Architect Westernacher
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MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

Mar 06, 2020

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Page 1: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

MANAGEMENT BY EXCEPTION WITH SAP TM

Jacob Bay Jensen

Global IT Business Partner – Supply Chain Planning,

Transport and Construction

Matthias Hollenders

Principal SCM Solution Architect

Westernacher

Page 2: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

AGENDA:

Management by Exception with SAP TM2

1. Introduction to transport and Impact Case

2. High-level Solution and High-lights

3. Project Approach

4. Key Learnings

Page 3: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

Management by Exception with SAP TM3

TRANSPORT IN VESTAS

• High-volume

• Fewer bigger LSP’s

• Typically Frame agreements

Construction &

installation

Operation, Maintenance &

Repair

Procurement, Sub-

Contracting & Manufacturing

• Low-volume

• Specialized LSPs - Heavy transports

• Typically Spot tendering

• Transport & Project Planning linked

• Transport Equipment Mgt.

• High-volume

• Fewer bigger LSPs + 3PL’s

• Typically Frame agreements

Page 4: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

Management by Exception with SAP TM4

TRANSPORT IMPACT CASE – COST OUT AND IMPROVED OPERATION

Aligned processes and

governance

Higher Utilisation

Financial, Incoterms,

Suppliers

..to Spend & Operation

+23,900

Consolidation

Standardisation

Transparency

Compliance

Reuse of

Transport

Equipment

Lower cost pr. kg shipped

A new way of working. The

foundation for becoming

excellent

Page 5: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

Management by Exception with SAP TM5

HIGH LEVEL SOLUTION OVERVIEW

Inbound Freight

ER

P

Purchase Order

Logistics Service Provider

TM

Receive PO Booking (EDI) & LSP Optimization

Update via

Portal

Pre-Optimized

Transports

Track & Trace

Milestones

Confirmed &

Costs Calculated

Post Accruals

Receive and

Match Invoice

Send Invoice

Cost Allocation

$

$

Scope Highlights

Automation

Management by

Exception

Cloud Collaboration

Portal

Page 6: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

PROJECT HIGHLIGHTS (PROCESS)

Automation

A high degree of automation is key of the new solution which covers:

Automated process that is controlled by a “Management by Exception” approach

Supplier Collaboration

Transport Optimization

Transport Collaboration

Freight Cost Accruals

Automated processing of orders after confirmation from suppliers

Leveraging SAPs optimizer to plan transportation demand on a permanent & continuous basis

Once Freight Orders reach certain status they are automatically shared for collaboration with supplier and LSP

Based on track & trace the settlement process is triggered automatically

Management by Exception with SAP TM6

Page 7: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

„MANAGEMENT BY EXCEPTION” – ENSURE FOCUS & ACTION

Project highlights (Process)

The principle:

• Processes are running automated however exceptions might occur

• Tailored to the individual user role those exceptions need to be visualized

• Easy to use dashboards that points the user directly to the exception and enables drill-down into the

individual document to solve the underlying issue.

Management by Exception with SAP TM7

XXXXXX

XXX

XXX

XXX

XXX

XXX

XXX

XXX

XXX

Page 8: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

CLOUD COLLABORATION PORTAL

Project highlights (Process)

To ensure a smooth operation it is key to be tightly integrated with all parties involved:

Suppliers

LSPs

(Internal)

Customers

Visibility of transport for

receiving party

Exchanging documents

and if non-EDI LSPs:

Booking and Milestone

reporting as well

Providing required input

for inbound transports like

packaging information,

final measurements,

documents

Management by Exception with SAP TM8

Page 9: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

SOLUTION ARCHITECTURE

High Level

ERP

SAP TM

From order integration up to charge calculation and settlement

Dashboards

SAP EM

Tracking & Tracing

SAP Cloud Platform

Supplier & carrier collaboration

Supplier & Carrier

Management by Exception with SAP TM9

Page 10: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

PROJECT HIGHLIGHTS (SAP TM)

Overview

Inbound process that requires agility up to last minute – Freight Order Updates up to pickupAgility

Last minute changes

Dynamic optimization

Operational Dashboard

Multi-Party Cloud Portal

Huge degree of changes triggered from suppliers and LSPs via cloud portal

Customes Broker access to cloud portal

Optimization validation after each and every change

Identifying key KPIs for dashboard and making data powerful to steer business (differentiation of

Analytics and Operational Dashboard)

Management by Exception with SAP TM10

Page 11: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

PLATFORM FOR FURTHER ENHANCEMENTS & INNOVATIONS

Adding to Inbound Freight Solution

ER

P

Purchase Order

Logistics Service Provider

TM

Receive PO Booking (EDI) & LSP Optimization

Update via

Portal

Pre-Optimized

Transports

Track & Trace

Milestones

Confirmed &

Costs Calculated

Post Accruals

Receive and

Match Invoice

Send Invoice

Cost Allocation

$

$

Scope Highlights

Automation

Management by

Exception

Cloud Collaboration

Portal

Project &

Transport

planning

linked

Analytics

on top of

platform

IOT/Event

reporting

“First time

right”

transport

cost

simulation

Digital

collaboration

with

Suppliers

Management by Exception with SAP TM11

Page 12: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

PROJECT SETUP

Main Implementation Team

Westernacher has been chosen as the implementation

partner for:

• SAP Transportation Management

• SAP Event Management

• Collaboration Portal

• Integration into the End-to-End process

Management by Exception with SAP TM12

Page 13: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

PROJECT APPROACH

• Agile template development. Start with

Minimum Viable product (MVP) – 60% of

Use cases ready for Go-live on 1st Factory

• Learn about process issues and Mature

Solution before additional Go-lives

• Transport Case – Continuous focus on

Business Impact and Behavioral Impact

Management by Exception with SAP TM13

Page 14: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

INCREASE ENGAGEMENT AND ADOPTION THROUGH “GAMIFICATION”

Project Approach

Requirement Capturing

Change Management

Training

Change mgt. support from:

Management by Exception with SAP TM14

Page 15: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

KEY LEARNINGS

• “NO MERCY” when doing

automation – every process

deviation will surface!

• Expect it will be a journey!

• LSP EDI’s is a significant task –

start planning early

• SAP TM and SAP Cloud –

enabler for change

• It’s a Transformation doing

automation. Anchor with Top

management

• Set the right team – insight is

key!

• “Gamification” created

engagement!

• Significant improvement in

Settlement process – better

transparency and compliance

• Consolidation - leading

indicators are trending in the

correct direction

• Improved collaboration with

LSP’s

ImpactOrganisation & ApproachSolution

Management by Exception with SAP TM15

Page 16: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

QUESTIONS

Management by Exception with SAP TM16

Page 17: MANAGEMENT BY EXCEPTION WITH SAP TM · 2019-12-28 · 3 Management by Exception with SAP TM TRANSPORT IN VESTAS • High-volume • Fewer bigger LSP’s • Typically Frame agreements

Vielen Dank!

Besuchen Sie uns am

Westernacher Stand!

THANK YOU!

Management by Exception with SAP TM17