Management Across Cultures€¦ · Nardon, Luciara, 1972– III. Title. HD62.4.S735 2013 6580.049–dc23 2012015417 ISBN 978-1-107-03012-1 Hardback ISBN 978-1-107-64591-2 Paperback
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Management Across Cultures
The second edition of this popular textbook explores the latest approaches to cross-cultural management, as well as presenting strategies and tactics for managinginternational assignments and global teams. With a clear emphasis on learning anddevelopment, the text encourages students to acquire skills in multicultural compe-tence that will be highly valued by their future employers. This has never been asimportant as now, in a world where, increasingly, all managers are global managers andwhere management practices and processes can differ significantly across national andregional boundaries. This new edition has been updated after extensive market feed-back to include new features: a new chapter on working and living abroad; applicationsboxes showing how theories and key concepts can be applied to solve real-life manage-ment problems; student questions to encourage critical thinking; and updated exam-ples and references.
Supplementary teaching and learning materials are available on a companionwebsite at www.cambridge.org/steers.
richard m. steers is Professor Emeritus of Organization and Management in theLundquist College of Business, University of Oregon, United States.
luciara nardon is Assistant Professor of International Business at the SprottSchool of Business, Carleton University, Ottawa, Canada.
carlos j. sanchez-runde is Professor and Director in the Department ofManaging People in Organizations at IESE Business School, Barcelona, Spain.
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
This publication is in copyright. Subject to statutory exceptionand to the provisions of relevant collective licensing agreements,no reproduction of any part may take place without the writtenpermission of Cambridge University Press.
First published 2013
Printed in the United Kingdom by Clays, St Ives plc.
A catalog record for this publication is available from the British Library
Library of Congress Cataloging in Publication dataSteers, Richard M.Management across cultures : developing global competencies / Richard M. Steers,Carlos J. Sanchez-Runde, Luciara Nardon. – 2nd ed.
p. cm.ISBN 978-1-107-64591-2 (pbk.)1. Management – Cross-cultural studies. 2. International business enterprises – Management.I. Sanchez – Runde, Carlos. II. Nardon, Luciara, 1972– III. Title.HD62.4.S735 20136580.049–dc23 2012015417
ISBN 978-1-107-03012-1 HardbackISBN 978-1-107-64591-2 Paperback
Cambridge University Press has no responsibility for the persistence oraccuracy of URLs for external or third-party internet websites referred toin this publication, and does not guarantee that any content on suchwebsites is, or will remain, accurate or appropriate.
University Printing House, Cambridge CB2 8BS, United Kingdom
Cambridge University Press is part of the University of Cambridge. It furthers the University’s mission by disseminating knowledge in the pursuit of education, learning and research at the highest international levels of excellence.
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
GLOBAL CHALLENGESPart I sets the stage forour analysis by discussingboth the challenges facingmanagers and how variousglobal management rolescan differ across organiza-tional boundariesand cultural settings.
Each chapter likewise follows alearning strategy aimed atbuilding bridges betweentheory and practice usinga range of interestingreal-world applicationsand examples.
GLOBAL UNDERSTANDINGPart II focuses on developing a deeperawareness andunderstanding ofthe global environmentin which managerswill increasinglyfind themselves.
GLOBAL MANAGEMENTPart III builds on thisfoundation to focus ondeveloping specific skillsmanagers will need tosurvive and succeedin the future.
Part II DEVELOPING GLOBALUNDERSTANDING
Part III DEVELOPING GLOBALMANAGEMENT SKILLS
Part I CHALLENGES FORGLOBAL MANAGERS
1 The new global realities2 The new global managers
3 The cultural environment
4 The organizationalenvironment
5 The situationalenvironment
6 Communicating acrosscultures7 Negotiating globalagreements8 Leading globalorganizationsG
lob
al c
hal
len
ges
. . .
Glo
bal
un
der
stan
din
g .
. .
Glo
bal
man
agem
ent
. . .
9 Managing a globalworkforce10 Working with globalteams11 Living and workingglobally12 Epilogue
Management challenge
What are the challenges facingmanagers?
Chapter outline
What will we study? How is thechapter organized?
Chapter summary
How can we tie things together?What have we learned?
Text and illustrations
What can we learn from currenttheories and research to improve
our management skills?
Manager’s notebook
How can managers use thisinformation in the field?
Applications and criticalanalysis
How can we apply this materialto actual case examples?
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information
An instructor’s guide is available atwww.cambridge.org/steers that demonstrates how bestto use the book and PowerPoint slides in the classroom.
Instructors will find a comprehensive package ofPowerPoint slides for every chapter, clearly structuredto introduce the topic, summarize key concepts, theapplications and manager’s notebooks and encouragediscussion and reflection.
A range of exercises to test student learning is also provided.
In addition recommended in-depth cases for each chapterare available at www.iveycases.com/CaseMateBrowse.aspx
GLOBAL CHALLENGES
Each chapter begins by discussing the management challengesthat serve as the basis for the chapter. Chapter outlines organizethe text.
The text brings together what we currently know – and, in somecases, what we don’t know – about the problems global managersmay face in the field and the global skills they will need to surviveand succeed. These materials are based on current theory andresearch.
GLOBAL UNDERSTANDING
Applications are interspersed throughout eachchapter to illustrate how the concepts understudy apply in practice. Discussion questionsencourage students to develop an understandingof what managers did in particular situationsand how they might have done it better.
GLOBAL MANAGEMENT SKILLS
Manager’s notebooks summarize the keyimplications and lessons for managers.
A summary points section concludes eachchapter to complete the learning cycle.
Cambridge University Press978-1-107-03012-1 - Management Across Cultures: Developing Global Competencies: Second EditionRichard M. Steers, Luciara Nardon and Carlos J. Sanchez-RundeFrontmatterMore information