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Making Sense of Big Data Giving customers a great experience for years on end Vince Darley, Chief Scientist
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Making Sense of Big Data Vince Darley Chief Scientist at King Games

Aug 03, 2015

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Page 1: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Making Sense of Big Data Giving customers a great experience for years on end

Vince Darley, Chief Scientist

Page 2: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 3: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 4: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Page 4 Source: BCG Technology Advantage, April 2015

Page 5: Making Sense of Big Data Vince Darley Chief Scientist at King Games

King power point template

Page 5

Page 6: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 7: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 8: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Our main KPIs Retention

Engagement

Monetization Conversion

Virality

Page 9: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 10: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Once you have gameplay it’s all about levels

Page 11: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 12: Making Sense of Big Data Vince Darley Chief Scientist at King Games

© King.com Ltd 2015 – Commercially confidential 12

345 million monthly active users

1.2 billion game plays per day

11 offices, 970 employees

And lots and lots of data...

14 billion rows per day

600 Gb per day new

2 Pb stored

Page 13: Making Sense of Big Data Vince Darley Chief Scientist at King Games

© King.com Ltd 2015 – Commercially confidential

Page 14: Making Sense of Big Data Vince Darley Chief Scientist at King Games

© King.com Ltd 2015 – Commercially confidential

20130117T060000.142+0100 23 102 1387107022 1137497977 0 0 fb notif giveGoldToUser

20130117T060000.277+0100 23 10101 1000524045 1 2 5107

20130117T060000.281+0100 23 21 1025951084 0 134 1358388857

20130117T060000.282+0100 23 69 1025951084 0 134 0 1358398800 facebook bookmark_favorites 0 fb_source=bookmark_favorites&ref=bookmarks&count=3&fb_bmpos=9_3

20130117T060000.285+0100 23 38 1025951084 ad1c792b WINDOWS_XP CHROME 24.0.1312.52 Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17

20130117T060000.287+0100 23 10101 1140113442 -1 4 5101

20130117T060000.288+0100 23 10005 1140113442 4 3 1358398800288

20130117T060000.293+0100 23 10006 1013736679 6 9 0 0 9 1358398651841 -1

20130117T060000.295+0100 23 10006 1005122347 6 9 0 0 8 1358398680215 -1

20130117T060000.304+0100 23 10101 1111576364 -1 0 5101

20130117T060000.305+0100 23 10006 1057601692 3 9 0 0 1 1358398609173 -1

20130117T060000.305+0100 23 10005 1111576364 5 2 1358398800305

20130117T060000.306+0100 23 10006 1031413225 7 13 0 0 8 1358398598520 -1

20130117T060000.350+0100 23 10101 1151246251 -1 0 5101

20130117T060000.351+0100 23 10005 1151246251 5 7 1358398800351

20130117T060000.358+0100 23 10006 1376461814 4 3 0 0 72 1358398575940 -10001

Raw data are awkward

14

Page 15: Making Sense of Big Data Vince Darley Chief Scientist at King Games

© King.com Ltd 2015 – Commercially confidential

14 billion

950 Gb

2.5 Pb

Page 16: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Beyond levels…

+ = Fun!

Page 17: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 18: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Pass Rate

Page 19: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Late adopters are less skillful at the game

Skill

Install Date

Page 20: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Let’s focus on one cohort… now two trends!

Pr

obab

ility

of L

evel

Suc

cess

# Attempts

Page 21: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Diversity of skill - we have to segment

Prob

abili

ty o

f Lev

el S

ucce

ss

# Attempts

Page 22: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Diversity

364 m

We have more players than the entire US

320 m

Page 23: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 24: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 25: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 26: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 27: Making Sense of Big Data Vince Darley Chief Scientist at King Games

A B

Page 28: Making Sense of Big Data Vince Darley Chief Scientist at King Games

A B

Page 29: Making Sense of Big Data Vince Darley Chief Scientist at King Games
Page 30: Making Sense of Big Data Vince Darley Chief Scientist at King Games

Let’s talk prediction…

Good stuff

Effective

Actionable

Predictable

Page 31: Making Sense of Big Data Vince Darley Chief Scientist at King Games

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