Making Decisions at the Speed of Culture

#makeworkbetter

Making Decisions at the Speed of Culture. DX3 2016: Be Informed. Be Inspired. Be Ready.

#makeworkbetter

Carly Heffernan Alumni, The Second City

Sandy Marshall VP, Second City Works - Toronto

Alastair Forbes Alumni, The Second City

#makeworkbetter

#makeworkbetter

Two Ideas

•  You are an Improviser •  Follow the Follower

#makeworkbetter

Saying “Yes, And” to Engagement

•  Be more inventive •  Quick to solve problems •  Love every idea…for at least a

little while

#makeworkbetter

Building Ensembles…One Word at a Time

•  Ensembles take turns leading •  Lack of Competition builds better

ideas •  Ensembles Collaborate and

Compensate

#makeworkbetter

We’ve Got Your Back

•  Allow for Authenticity •  Listen and Build •  Make your partner look good

#makeworkbetter

Last Word

•  Embrace Trust •  Listening is a Muscle •  Accept Failure as part of the Process

#makeworkbetter

Q&A

#makeworkbetter

#makeworkbetter

www.secondcityworks.com @SecondCityWorks

Sandy Marshall @MarshallSandy

Carly Heffernan @carlyheffernan

Alastair Forbes @HaHaForbes

#makeworkbetter