Making complaints and responding to them Phrase Bank Developed by Alina Dashkewitz
Making complaints and responding to them
Phrase Bank
Developed by Alina Dashkewitz
What phrases to you use when you need to make a complaint in English?
setiathome.berkeley.edu
I'm sorry to have to say this but...
I have a complaint to make...
Sorry, to bother you, but …
www.amazon.com
I am angry about …
I am not happy about...
To be honest, I am fed up with…
I have had enough! I am sick and tired of …
perfumeshrine.blogspot.commisadventuresofmrsb.com
This is not what I have expected.
I am afraid there is a slight problem with…
Maybe you forgot to…
Excuse me if I am out of line, but…
I am sorry to say this, but …
I am really sorry to hear it.
I see what you mean.
Responding to complaints
I am sorry to say this, but …I feel your pain.
Responding to complaints
foreverneon.deviantart.com
I am really sorry you have to go through all this trouble.
This will never occur/happen again.
cheezburger.com
Granting a complaint
We will do our best not to do the same mistake again.
We will try to fix it as soon as possible.
entirelysubjective.com
I am afraid that’s right.
We will look into it as soon as possible/right away.
www.keepcalm-o-matic.co.uk
I am afraid, there is nothing/ there isn’t much we can do about it.
We are sorry but the food is just alright.
Refusing to grant a complaint
themetapicture.com