"Making Accessibility Accessible" by Kirtika Bhuva

Making Accessibility Accessible

Kirtika BhuvaUX Architect &

Accessibility Champion

Checkout - Old design

Checkout - New design

Challenging Perception

Your users are the ones using your product, it

is how they interact with that product that is

important. After all you are designing and

building for your all users.

‘If you exclude anyone from using your

service based on disability, you may be

in breach of the Equality Act 2010’

www.gov.uk

Legal and moral reason

Think Accessibility first

Save time and money

Brand reputation

Cost

W3C guidelines

‘14.1 Use the clearest and

simplest language appropriate for a

site's content’

From the W3C guidelines

Making Accessibility Accessible

Handcuffs Blindfold

The task

Using the laptop

provided add the

product shown to

your basket...

Apply our knowledge

Think accessibility first

Part of our culture

We seeVisually

impaired

Objective

To identify key accessibility issues that occur throughout

the mobile site and give recommendations on how to

conform to a AA standard set by WCAG.

For John Lewis to be able to apply the knowledge

gained from this project and distribute it to further project

teams.

Product page

Fashion Electrical

Colour ServicesSize Bundles

Home

Instore only T&C message

We’ve never had anything as thorough as

this from a client before“

”Third party company feedback

Strengths

● Overall quality of code is very

good

● Consistency of Navigation

● Form Errors are good

● All pages resize well

Weaknesses

● Form labelling is inconsistent

● Form grouping (fieldsets and

legends) are inconsistent

● Colour contrast needs addressing

We want to test our work in-house

but don’t have the means to do

as yet...

I have no loyalties to a website and will

give up if I can’t do what I need to do

on there. I won’t shop there again.

“

” Anonymous feedback

Make no assumptions

Test & Learn

Think Accessibility first

Involve otherswww.linkedin.com/in/kirtikabhuva