8/19/2019 Major Project (Akhil.k)
1/1161
“A STUDY ON LOANS AND DEPOSITS IN CHERPALCHERY
SERVICE CO-OPERATIVE BANK LIMITED,
CHERPALCHERY”
MAJOR PROJECT REPORT
Submitted to
UNIVERSITY OF CALICUT
In partial fulfillment of the requirement for the award of degree ofMASTER OF BUSINESS ADMINISTRATION (MBA)
Submitted by
AKHIL K
4th semester MBA
(REG. NO. LCANMBA 013)
Under the guidance of
Dr. JESSY GEORGE
ASSOCIATE PROFESSOR
LEAD COLLEGE OF MANAGEMENT
(Affiliated to University of Calicut)Dhoni, Palakkad
JUNE 2015
8/19/2019 Major Project (Akhil.k)
2/116
2
DECLARATION
I Akhil. K, hereby declare that this dissertation entitled “A STUDY ON LOANS AND
DEPOSITS IN CHERPALCHERY SERVICE CO-OPERATIVE BANK LIMITED,
CHERPALCHERY” submitted in partial Fulfillment of Master in Business Administration of
Calicut University is a record of independent research work carried out by me under the guidance
of Dr. Jessy George, Associate Professor, Lead College of Management, Dhoni, Palakkad.
I also declare that this dissertation is a result of my own effort and has not been submitted earlier
for the award of any degree/diploma from Calicut University or any other university.
Date: AKHIL.K
Place: Palakkad Reg No: LCANMBA013
8/19/2019 Major Project (Akhil.k)
3/116
3
ACKNOWLEDGEMENT
This project work would not have been completed without expressing hearted gratitude
to all of them.
I wish to express my deep sense of gratitude to Dr. Jessy George, Associate Professor
at LEAD COLLEGE OF MANAGEMENT for her kind support, advice and encouragement from
the beginning of the project work till the completion of the project report and she has been very
co-operative and without her valuable advices and suggestions this report would not have been
successful.
My most sincere thanks to Mr. Muraleedaran, Secretary of Cherpalchery Service Co-
operative Bank, Palakkad, for their kind hearted co-operation, direction and assistance in spite of
their busy schedule which has helped me a lot in completing this report successfully.
My hearty thanks to our director Dr. K.V UNNINARAYANAN and all teaching and
non-teaching staffs for providing me with all the facilities in completing this report.
Finally, I am highly grateful to my beloved Parents, Friends and foremost, thanks to
God for helping me in successfully completing the project work and throughout my life.
AKHIL.K
LCANMBA013
8/19/2019 Major Project (Akhil.k)
4/116
4
CONTENT
CHAPTER TITLE PAGE NO
1 1.1 INTRODUCTION
1.2 INDUSTRY PROFILE
1.3 COMPANY PROFILE
1.4 STATEMENT OF THE PROBLEM
1.5 OBJECTIVES OF THE STUDY
1.6 RESEARCH METHODOLOGY
1.6.1 RESEARCH DESIGN
1.6.2 SOURCE OF DATA
1.6.3 TOOLS AND TECHNIQUES USED FOR DATA
ANALYSIS
1.7 SCOPE OF THE STUDY
1.8 LIMITATION OF THE STUDY
1
2-10
11-21
21
21
21
21
22
22
22
22
2 LITERATURE REVIEW AND THEORETICALFRAME WORK
23-36
3 DATA ANALYSIS AND INTERPRETATION 37-80
4 4.1 SUMMARY
4.2 FINDINGS
4.3 SUGGESTIONS
4.4 CONCLUSION
81
82-86
86
87-88
BIBLIOGRAPHY
APPENDIX
89-92
93-102
8/19/2019 Major Project (Akhil.k)
5/116
5
LIST OF TABLES
TABLE NO. PARTICULARS PAGE NO.
3.1 CREDIT DEPOSIT RATIO 40
3.2 TOTAL LOANS TO TOTAL ASSET RATIO 41
3.3 TOTAL BORROWINGS TO TOTAL DEPOSITS
RATIO
42
3.4 LIQUID ASSETS TO DEMAND AND TIME
LIABILITIES RATIO
43
3.5 DEPOSITS TO WORKING CAPITAL RATIO 44
3.6 TOTAL LOANS TO WORKING CAPITAL RATIO 45
3.7 DEMAND DEPOSIT TO TERM DEPOSIT RATIO 46
3.8 CASH DEPOSIT RATIO 47
3.9 COMPOSITION OF TOTAL LOAN 48
3.10 COMPOSITION OF SHORT TERM LOAN 49
3.11 COMPOSITION OF MEDIUM TERM LOAN 50
3.12 COMPOSITION OF ORDINARY TERM LOAN 51
3.13 TREND ANALYSIS OF TOTAL LOANS
DISBURSED BY CSCB
52
3.14 TREND ANALYSIS OF SHORT TERM LOANS 53
3.15 TREND ANALYSIS OF MEDIUM TERM LOANS 54
3.16 TREND ANALYSIS OF ORDINARY LOANS 55
3.17 TREND ANALYSIS OF GOLD LOAN 56
3.18 TREND ANALYSIS OF KISSAN CREDIT CARD 57
3.19 TREND ANALYSIS OF INTEREST FREE PADDY
LOAN
58
3.20 TREND ANALYSIS OF KUDUMBASREE
AGRICULTURE LOAN
59
8/19/2019 Major Project (Akhil.k)
6/116
6
3.21 TREND ANALYSIS OF KUDUMBASREE BUSINESS
LOAN
60
3.22 TREND ANALYSIS OF BUSINESS LOAN 61
3.23 TREND ANALYSIS OF OTHER LOAN 62
3.24 TREND ANALYSIS OF PDCB NAMT 63
3.25 TREND ANALYSIS OF NAMT 64
3.26 TREND ANALYSIS OF CASH CREDIT LOAN 65
3.27 TREND ANALYSIS OF DEPOSIT LOAN 66
3.28 COMPOSITION OF DEPOSITS 67
3.29 TREND ANALYSIS OF TOTAL DEPOSITS 68
3.30 TREND ANALYSIS OF FIXED DEPOSIT 69
3.31 TREND ANALYSIS OF SAVINGS DEPOSIT 70
3.32 TREND ANALYSIS OF CURRENT DEPOSIT 71
3.33 TREND ANALYSIS OF RECCURING DEPOSIT 72
3.34 TREND ANALYSIS OF SEASON DEPOSIT 73
3.35 TREND ANALYSIS OF ATHULYA DEPOSIT 74
3.36 COMPARATIVE ANALYSIS OF LOANS AND
DEPOSIT IN THE YEAR 2009-10
75
3.37 COMPARATIVE ANALYSIS OF LOANS AND
DEPOSIT IN THE YEAR 2010-11
76
3.38 COMPARATIVE ANALYSIS OF LOANS AND
DEPOSIT IN THE YEAR 2011-12
77
3.39 COMPARATIVE ANALYSIS OF LOANS AND
DEPOSIT IN THE YEAR 2012-13
78
3.40 COMPARATIVE ANALYSIS OF LOANS ANDDEPOSIT IN THE YEAR 2013-14
79
8/19/2019 Major Project (Akhil.k)
7/116
7
LIST OF CHARTS
CHART NO. PARTICULARS PAGE NO.
3.1 CREDIT DEPOSIT RATIO3.2 TOTAL LOANS TO TOTAL ASSET RATIO 40
3.3 TOTAL BORROWINGS TO TOTAL DEPOSITS
RATIO
41
3.4 LIQUID ASSETS TO DEMAND AND TIME
LIABILITIES RATIO
42
3.5 DEPOSITS TO WORKING CAPITAL RATIO 43
3.6 TOTAL LOANS TO WORKING CAPITAL RATIO 44
3.7 DEMAND DEPOSIT TO TERM DEPOSIT RATIO 45
3.8 CASH DEPOSIT RATIO 46
3.13 TREND ANALYSIS OF TOTAL LOANS
DISBURSED BY CSCB
52
3.14 TREND ANALYSIS OF SHORT TERM LOANS 53
3.15 TREND ANALYSIS OF MEDIUM TERM LOANS 54
3.16 TREND ANALYSIS OF ORDINARY LOANS 55
3.17 TREND ANALYSIS OF GOLD LOAN 56
3.18 TREND ANALYSIS OF KISSAN CREDIT CARD 57
3.19 TREND ANALYSIS OF INTEREST FREE PADDY
LOAN
58
3.20 TREND ANALYSIS OF KUDUMBASREE
AGRICULTURE LOAN
59
3.21 TREND ANALYSIS OF KUDUMBASREE BUSINESSLOAN
60
3.22 TREND ANALYSIS OF BUSINESS LOAN 61
3.23 TREND ANALYSIS OF OTHER LOAN 62
8/19/2019 Major Project (Akhil.k)
8/116
8
3.24 TREND ANALYSIS OF PDCB NAMT 63
3.25 TREND ANALYSIS OF NAMT 64
3.26 TREND ANALYSIS OF CASH CREDIT LOAN 65
3.27 TREND ANALYSIS OF DEPOSIT LOAN 66
3.29 TREND ANALYSIS OF TOTAL DEPOSITS 68
3.30 TREND ANALYSIS OF FIXED DEPOSIT 69
3.31 TREND ANALYSIS OF SAVINGS DEPOSIT 70
3.32 TREND ANALYSIS OF CURRENT DEPOSIT 71
3.33 TREND ANALYSIS OF RECCURING DEPOSIT 72
3.34 TREND ANALYSIS OF SEASON DEPOSIT 73
3.35 TREND ANALYSIS OF ATHULYA DEPOSIT 74
8/19/2019 Major Project (Akhil.k)
9/116
9
CHAPTER 1
INTRODUCTION
8/19/2019 Major Project (Akhil.k)
10/116
10
1.1 INTRODUCTION
The project entitled “A Study on Loans and Deposit in Cherpalchery Service Co-operative
Bank Ltd (CSCB), Cherpalchery” is focusing on the study of loans and deposits in
Cherpalchery Service Co-operative Bank Ltd. The areas of operation of the bank is confined
to the village of Karalmanna, Vellinezhy, Veeramangalam and Trikkaderi and also extending
better services to its members as well as to its customers. The bank was registered as a Co-
operative Society under Act VI Of 1932 (Madras Co-operative Society Act 1932) on 20th
November-1967. The promoters of the society were mainly agriculturists and business people.
The term ‘loan’ may be regarded as ‘credit’ granted where the money is disbursed and its
recovery is made on a later date. It is the debt for the borrower. While granting loans, credit
is given for a definite purpose and for a predetermined period. Interest is charged on the loan
at an agreed rate and intervals of payment. Bank deposits are made to deposit accounts at a
banking institution, such as savings accounts, checking accounts and money market accounts.
The account holder has the right to withdraw any deposited funds, as set forth in the terms and
conditions of the account. One of the primary functions of the bank is ‘lending’ through
lending banks meet their objective of making profits. The deposits collected from the public
cannot be kept idle. It has to be utilized in order to derive benefits out of it. The bank collects
deposits with the objective of lending and makes profit out of the interest received and paid.
In this project the researcher will be focusing on the deposits (fixed deposit, saving deposit,
current deposits, athulya deposit, recurring deposits and season deposit) and loans (short term
loan, medium term loan, ordinary loan and gold loan) of CSCB. Partly descriptive and partly
analytical research design will be used to achieve the objectives of the study. The study is
entirely based on the secondary data. The study is based on past five year financial data
collected from loans and deposit schedule issued by the Cherpalchery Service Co-operative
Bank Ltd.
8/19/2019 Major Project (Akhil.k)
11/116
11
1.2 INDUSTRIAL PROFILE
HISTORY OF CO-OPERATIVE BANKS IN INDIA
The History of Banking begins with the first prototype banks of merchants of the ancient
world, which made grain loans to farmers and traders who carried goods between cities. This
began around 2000 BC Assyria and Babylonia. Later, in ancient Greece and during the Roman
Empire, lenders based in temples made loans and added two important innovations they
accepted deposits and changed money. Archaeology from this period in ancient China and
India also shows evidence of money lending activity.
Banking, in the modern sense of the word, can be traced to medieval and early Renaissance
Italy, to the rich cities in the north such as Florence, Venice and Genoa. The Bardi and Peruzzi
families dominated banking in 14th century Florence, established branches in many parts of
Europe. Perhaps the most famous Italian Bank was the Medici bank, established by Giovanni
Medici in 1397. The development of banking spread from northern Italy through Europe and
a number of important innovations took place in Amsterdam during the Dutch in the 16 th
century and in London in the 17th century. During the 20th century developments in the field
of telecommunications and computing caused major changes to banks operations and let banks
to dramatically increase in size and geographic spread.
Definition of Co-operative bank
Devine defines a Co-operative Bank as, ”a mutual society formed composed and governed
by the working people themselves for encouraging regular savings and granting small loans
on easy terms of interest and repayment”
FEATURES OF CO-OPERATIVE BANK
They are organized and managed on the principles of Co-operation-‘self -help and
mutual help’.
They function on “no profit no loss” basis.
Co-operative Bank performs all main banking functions of deposit mobilization,
supply of credit and provisions of remittance facilities.
8/19/2019 Major Project (Akhil.k)
12/116
12
Co-operative Bank does banking business mainly in the agricultural and rural
sector.
Co-operative Banks belongs to money market as well as capital market.
The sources of their funds are:
o Central and State Government.
o The RBI and NABARD.
o Other Co-operative Institution.
o Ownership funds.
o Deposits and debenture issues.
Co-operative Banks have federal structure of three tier linkage.
Some Co-operative Banks are Scheduled Banks and while other non-Scheduled
Banks.
Co-operative Banks accept current saving and fixed or time deposits from
individuals and institution.
PRINCIPLES OF CO-OPERATIVE BANK
The basic principles followed by cooperative banks are as follows
Voluntary and open membership
Democratic member control
Self-help through mutual help
Member economic participation
Autonomy and independence
principle of unity
Education, training and information
Concern for community development
STRUCTURE OF CO-OPERATIVE BANKS IN INDIA
India’s co-operative banking structure consists of two main segments, viz., agricultural and
non-agricultural credit. There are two separate structures in the case of agricultural credit: -
One for short and medium term credit and the other for long term credit. The co-operative
credit structure for short and medium terms it’s a three tier one with primary agricultural credit
8/19/2019 Major Project (Akhil.k)
13/116
13
societies at the base level, the central co-operative bank at the district level and state co-
operative bank at the apex level.
Over and above these institutions, grain banks are actively functioning as primary societies in
certain states. Though the organization of central and state co-operative banks was mainly forthe benefit of the agricultural credit sector, they serve non-agricultural societies too.
CO-OPERATIVE BANKS IN INDIA
The co-operative banks are small-sized units which operate both in urban and non-urban
centers. They finance small borrowers in industrial and trade sectors besides professional and
salary classes. Regulated by the Reserve Bank of India, they are governed by the Banking
Regulations Act 1949 and banking laws (co-operative societies) act, 1965. The co-operative
banking structure in India is divided into following 5 components:
1. Primary Co-operative Credit Society
The primary co-operative credit society is an association of borrowers and non-borrowers
residing in a particular locality. The funds of the society are derived from the share capital
and deposits of members and loans from central co-operative banks. The borrowing powers
of the members as well as of the society are fixed. The loans are given to members for the
purchase of cattle, fodder, fertilizers, pesticides, etc.
Example :- The Federation of Andhra Pradesh Cooperative Urban Banks & Credit Societies
Ltd, All India Dr. Babasaheb Ambedkar Cooperative Banks and Credit Societies Federation
Ltd., Nashik, Coop. Banks and Credit Societies Ltd., Nasik, Maharashtra etc.
2. Central co-operative banks
These are the federations of primary credit societies in a district and are of two types- those
having a membership of primary societies only and those having a membership of societies
as well as individuals. The funds of the bank consist of share capital, deposits, loans and
overdrafts from state co-operative banks and joint stocks. These banks provide finance to
member societies within the limits of the borrowing capacity of societies. They also conduct
all the business of a joint stock bank.
8/19/2019 Major Project (Akhil.k)
14/116
14
Example: - The Adilabad District Central Co-operative Bank Ltd,. The Anantapur District
Central Co-operative Bank Ltd., Nalgaonda District Co-operative Central Bank Ltd. etc.
3. State co-operative banks
The state co-operative bank is a federation of central co-operative bank and acts as a watchdog
of the co-operative banking structure in the state. Its funds are obtained from share capital,
deposits, loans and overdrafts from the Reserve Bank of India. The state co- operative banks
lend money to central co-operative banks and primary societies and not directly to the farmers.
Example: - The Andaman and Nicobar State Co-operative Bank Ltd., The Arunachal Pradesh
State Co-operative Apex Bank Ltd., Kerala State Co-Operative Bank Ltd. etc.
4. Land development banks
The Land development banks are organized in 3 tiers namely; state, central, and primary level
and they meet the long term credit requirements of the farmers for developmental purposes.
The state land development banks oversee, the primary land development banks situated in
the districts and tehsil areas in the state. They are governed both by the state government and
Reserve Bank of India. Recently, the supervision of land development banks has been
assumed by National Bank for Agriculture and Rural development (NABARD). The sources
of funds for these banks are the debentures subscribed by both central and state government.
These banks do not accept deposits from the general public.
5. Urban Co-operative Banks
Definition of Urban Co-Operative Banks
The term Urban Co-operative Banks (UCBs), though not formally defined, refers to primary
co-operative banks located in urban and semi-urban areas. These banks, till 1996, were
allowed to lend money only for non-agricultural purposes. This distinction does not hold
today. These banks were traditionally centered on communities, localities, work place groups.
They essentially lend to small borrowers and businesses. Today, their scope of operations has
widened considerably.
The origins of the urban co-operative banking movement in India can be traced to the close
of nineteenth century. Inspired by the success of the experiments related to the co- operative
8/19/2019 Major Project (Akhil.k)
15/116
15
movement in Britain and the co-operative credit movement in Germany, such societies were
set up in India. Co-operative societies are based on the principles of cooperation, mutual help,
democratic decision making, and open membership. Co- operatives represented a new and
alternative approach to organization as against proprietary firms, partnership firms, and joint
stock companies which represent the dominant form of commercial organization. They mainly
rely upon deposits from members and non-members and in case of need, they get finance from
either the district central co-operative bank to which they are affiliated or from the apex co-
operative bank if they work in big cities where the apex bank has its Head Office. They
provide credit to small scale industrialists, salaried employees, and other urban and semi-
urban residents.
Example: - Mehsana Urban Co-Op Bank, Goa Urban Co-operative Bank, Karad Urban Co-
operative Bank, Nagar Urban Co-operative Bank etc.
6. Rural Co-operative Banks
Rural Cooperative Banking and Credit Institutions play an important role in meeting the
growing credit needs of rural India. The volume of credit flowing through these institutions
has increased. The performance of these institutions, however (apparent in the share of total
institutional credit and the indicators of their financial health), has been less than satisfactory
and is deteriorating rapidly. Of late, a number of Committees have gone into the reasons for
this situation and suggested remedial measures, but there has been little progress in
implementing their recommendations.
The rural cooperatives are further divided into short-term and long-term structures. The short-
term cooperative banks are three tiered operating in different states. These are-
1. State Cooperative Banks- They operate at the apex level in states
2. District Central Cooperative Banks-They operate at the district levels
3.
Primary Agricultural Credit Societies-They operate at the village or grass-root level.
Likewise, the long-term structures are further divided into –
1. State Cooperative Agriculture and Rural Development Banks (SCARDS) - These
operate at state-level.
8/19/2019 Major Project (Akhil.k)
16/116
16
2. Primary Cooperative Agriculture and Rural Development Banks (PCARDBS)-They
operate at district/block level.
The rural banking cooperatives have a complex monitoring structure as they have a dual
control which has led to many problems. A Forum called State Level Task Force on
Cooperative Urban Banks (TAFCUB) has been set-up to look into issues related to duality in
control.
1. All banking activities are regulated by a shared arrangement between RBI and
NABARD.
2. All management and registration activities are managed by RCS.
CO-OPERATIVE BANKS IN KERALA
AGRICULTURE CREDIT SOCIETIES
1. Primary Credit Societies
The organization of primary agricultural credit societies dates back to 1904 when the Indian
Co-operative society’s Act was passed. These societies were formed to provide cheap credit
to the agriculturists with a view to make them free from the clutches of moneylenders. The
primary agricultural credit society is the foundation stone on which the whole co-operative
edifice is built. These societies were intended to promote the economic interests of its
members especially, the poor in accordance with co-operative principles. It has to achieve its
aim by promoting savings among members, providing loans, supplying agricultural
implements and certain essential domestic requirements and arranging for the marketing of
their agricultural products. These societies are also called Rural Banks. As on March 2006,
there were 1587 primary agricultural credit societies in Kerala out of which 1565 are
functional, 22 are dormant and 26 are under liquidation. Out of 1565 functional PACS 828
societies were on loss and 721 were on profit.
Example: - The Neyyattinkara Primary Co-operative Agrl. Devp. Bank Ltd Neyyattinkara,
Thiruvananthapuram, Thonnakkal Agricultural Credit Co-operative Society Ltd, Thonnakkal,
Thiruvananthapuram etc.
8/19/2019 Major Project (Akhil.k)
17/116
17
2. Central Co-operative Banks
The Central Co-operative banks were set up as a link between Primary Co-operative Societies
and the State Co-operative Bank. For providing medium term agricultural credit, the Central
Co-operative Bank plays a vital role. All India Rural Credit Survey Committee recommended
that there should be only one Central Bank in a district, so it is also called District Co-operative
Banks (DCB).At the end of March 2005 there were 365 Central Co-operative Banks in India
whereas in Kerala there were 14 Central Co-operatives Banks.16 Membership of a Central
Co-operative Bank generally consists of primary co-operative credit societies and other types
of primary societies working in the area of its operation. The government may also become
member of a Central Co-operative Bank by taking shares.
Example: - Alappuzha District Co-operative Central Bank Ltd., Ernakulam District Co-
operative Central Bank Ltd., Malappuram District Co-operative Central Bank Ltd., Palakkad
District Co-operative Central Bank Ltd., etc.
3. State Co-operative Bank
The State Co-operative Bank stand at the top of the co-operative credit structure in the state.
It is an apex co-operative society. The State Co-operative Bank is expected to co-ordinate and
control the working of the District Co- operative Banks in the state. It is a financing bank of
the Central co-operative Banks in the state and stands for the overall development of the co-
operative credit movement in the state. The state co-operative bank is a connecting link
between NABARD and the co-operative credit institutions in the state. It is also a connecting
link between the state government and the co-operative credit movement.
At the end of March 2005 there were 31 State Co-operative Banks in India 17. In kerala, this
bank was originally registered as ‘Trivandrum Central Co- operative Bank’ in 1915 under the
Travancore Central Co-operative Societies Act 1914.It was converted in to Kerala State co-
operative Bank and functions as the Apex Bank with effect from 1’st January 1956.The
membership of a state Co- operative Bank is open to all Central Co-operative Banks, and State
Government. State level co-operative federations may also be admitted as members.
8/19/2019 Major Project (Akhil.k)
18/116
18
4. Primary Co-operative Agricultural and Rural Development Banks. (PCARDB)
(Land Development Banks)
A Primary Agricultural and Rural Development Bank is a co-operative institution advancing
long term loans to the agriculturists who were members, on the security of landed assets.
Before 1963 they were known as Land mortgage banks. It has a two-tier structure - Primary
Land Development Banks in each subdivision and State Co-operative Land Development
Bank at the State level. In Kerala, they are called Primary Co-operative Agricultural and Rural
Development Bank (PCARDB) and State Co-operative Agricultural and Rural Development
Bank (SCARDB) respectively.
In Kerala, there are 46 Primary Agricultural and Rural Development Banks at the end March
2005. The duration of long term loan is usually 5 to 15 years. The long term loans are granted
for making permanent improvement of land. The purpose of long term loans includes
reclamation of land, purchase of agricultural machinery etc.
5. Kerala State Co-operative Agricultural and Rural Development Bank (SCARDB).
(Central Land Development Bank)
The Kerala State Co-operative Agricultural and Rural Development Bank is a federation of
agricultural development banks in the state. It is an Apex Bank and also the financing bank of
the Primary Development Banks. The main aim of the bank is to raise long term funds by the
issue of debentures and to finance Primary Agricultural Development Banks affiliated to it
.The policy of the government is to establish one State Agricultural Development Bank for
every state. The area of operation of the bank extends to the whole of the state. The
membership of the bank is open to all Primary Agricultural Development Banks in the state.
Apart from these, the State Government and the Kerala State Electricity Board have also
become members in the bank.
NON-AGRICULTURAL CREDIT SOCIETIES
Credit is needed not only by rural agriculturists, but also by all urban poor also. They may be
labourers or workers having fixed income. For meeting their financial requirements, Co-
operative Non-agricultural Credit Societies are formed. Co-operative Urban Banks and
Employee’s Credit Societies come under non- agricultural credit societies.
8/19/2019 Major Project (Akhil.k)
19/116
19
1. Urban Co-operative Banks
Urban Co-operative Banks are primary credit societies working in the urban areas. Non-
agriculturists such as small merchants, traders, artisans, wage earners and professionals are
admitted as members. An Urban Bank provides short term and medium term loans to its
members for non-agricultural purposes. They also accept deposits of various types and work
in the style of commercial banks. The Reserve Bank has the right to inspect and supervise
these banks as they come under the purview of the Banking Regulation Act of 1949. The
area of operation of an Urban Bank will be specified in the bye-laws of the bank. Usually the
area is restricted to a town, municipality, corporation or Taluk.
Example: - Adoor co-operative urban bank ltd., Calicut co-operative urban bank ltd.,
Cherpalcheri co-operative urban bank ltd, Guruvayur co-operative urban bank ltd., Urban co-
op. bank ltd. no.1758, Perintalmanna. Etc.
2. Employee’s Co-operative Credit Societies
Employee’s Co-operative Credit Societies also belong to the category of non- agricultural
credit societies. They are organized among the salaried employees of government departments
and semi-government institutions. Separate employee’s credit societies are organized for
separate categories of workers. Thus, there are credit societies for railway workers, post and
telegram employees, bank employees, teachers, and so on. The main object of such societies
is to promote thrift and savings among employees and to provide credit to the members. The
loans advanced to the members are deducted from their monthly salary. Hence there is no
problem of over dues in these type societies. Most of the employee’s credit societies are
financially sound and well managed. They are able to raise sizeable amount of deposits from
the members and non-members.
Example: - Accountant General Office Employees Co-operative Credit Society Ltd No. T 291,
Thiruvananthapuram, PWD Irrigation Dept. Employees Co-operative Society Ltd No. T 638,
Thiruvananthapuram, Ph: 325529, The Trivandrum District Co-operative Bank Employees
Co-operative Society Ltd No. T 327, Thiruvananthapuram. Etc.
8/19/2019 Major Project (Akhil.k)
20/116
20
1.3 COMPANY POFILE
The Cherpalchery service Co-operative Bank Ltd.P.No.589 was registered as a Co-operative
Society under Act VI Of 1932 (Madras Co-operative Society Act 1932) on 20th November-
1967.Its address shall be Cherpalchery post in the taluk of Ottapalam in the Palakkad district.
The promoters of the society were mainly agriculturists and business people. The bank has
made substantial contribution in the socio-economic development of its members. Almost all
the sections of the bank are now computerized and have core banking facilities.
The bank will start in 1945, in the form of PCC society (Producers Cum Consumers Co-
operative Society) the work of PCC society is collecting paddy from farmers and agents and
sells to consumers. In 1956 the PCC society is changed in the form bank with two persons.
The first secretary was the Late Kizhapattu Rajagopalamenoen, first president was the Late
Panangat Kumaramenon. The bank has also opened branches within its areas of operations
for extending better services to its members, when its activities get enlarged with the sanction
of the co-operative registrar. This bank has really made substantial contribution in the socio-
economic development of its members. Almost all the sections of the bank are now
computerized.
The bank is situated very near to the Cherpalchery bus stand. It is housed in its own
double stored building. It has a moderately furnished sitting room which is great relief to the
customers. The bank has continuously been working profitably for the last 42 years. The
meritorious work and commendable service performed in the past made it possible for the
bank to win a most prestigious national award for the year 2004.
Management
General body is the ultimate authority and elects the board of directors consisting 13 members
of which on seat is reserved for SC/ST and one for women.
Authorised share capital
Authorised share capital of the bank is Rs. 107, 76, 23,932.16
A class members:-23329
8/19/2019 Major Project (Akhil.k)
21/116
21
B class members:-95035
Here A class includes the members and shareholders of the bank. B class includes government
and nominal members of the bank.
Objectives of the bank
1. To improve the breeds of the domestic animals breeding bulls, breeding go puts, breeding
cows.
2. To do everything for implementing in part or in full any or all the above projects.
3. To borrow funds from members or others to be utilised for giving loans to members for
useful purpose.
4. To procure and the supply agricultural requirements like seeds, manure, implements and
cattle feed etc.
5. To arrange for the sale of agricultural products of members to the best advantage.
6. To own or hire processing planed like rice hullers, flow milks, oil crushers, decanters, gins
etc. And improved machinery like tractors, mechanized plough etc., for the benefit of the
members.
7.
To undertake collection of bills cheques on behalf of members and to discount cheques
and bills of approved members subject to the provision of bylaw 54C.
8. To owner hire go downs to provide facilities to members to store their products for sale at
advantage process.
9. To construct repair and maintain lift irrigation of any kind in the area of the bank as
contemplated in public work department (irrigation) notification no IR49673/57 P.W.D
dated 18/09/1957.
10. To sell the agricultural products and industrial products of the members in a beneficial
way through marketing societies or otherwise.
11. To frame agricultural plans for the members and to implement them end verify the details.
8/19/2019 Major Project (Akhil.k)
22/116
22
12. To render assistance a co-operation to the members for the purpose of producing kind of
seeds.
13. To give help to members, individually or collectively for the undertaking steps for growing
green leafs manure and mixtures and composed.
Functions of Cherpalchery Service Co-Operative Bank
The banks performs banking as well as non-banking functions is just like a commercial bank,
the primary functions of the bank is receiving deposits and giving advances to meet the
growing requirements of the public. The deposits received from the members is the main
source of working capital. The various deposits received by the bank includes fixed deposits,
recurring deposits, current deposits, savings deposits etc. The bank provides loans and
advances of short period, medium term, long term and gold loans to members and non-
members.
Second important banking functions is the collection of cheques and discounting of bills. The
banks should prepare and maintain a list of banks approved for this purpose. The cheques
drawn by which alone can be discounted. A list approved members whose cheques alone can
be discounted should be maintained by the banks and revised from time to time. For this the
bank may charge a sum as commission. If the value of the cheque has not been realized by the
bank within 15 days suitable actions should be taken for the immediate recovery of the amount
paid from the person concerned. The bank is also extending safe deposits locker facilities to
its members and non-members.
Non-Banking Functions:-
Besides the banking function the bank also performs some trading activities. These
includes the sale of fertilizers, seeds, and cashew procurement and Onam market and vishu
market. One of the main trading activity of the bank is the sale of improved varieties of seeds,
fertilizers, pesticides and insecticides. The bank purchases fertilizers mainly from FACT and
Marketing Federations. The bank also provides ware housing facilities to the agriculturists at
reasonable rent. One person is employed in the bank for the sale of fertilizers.
8/19/2019 Major Project (Akhil.k)
23/116
23
Distribution of consumer goods is another important trading activity. The bank
undertakes seasonal business of cashew procurement with the prior sanction from the
government.
Onam and vishu market is also a seasonal business of the bank. The society opens its onammarket 10 days prior to thiruvonam and vishu.
Deposits
One of the service rendered by the co-operative banks are accepting deposits. They accept
deposits from every class and every source. To attract serving from people the bank maintains
different types of deposits accounts.
The bank accepts deposits from members and non-members at any type at prescribed rates of
interests which varies from time to time. Major deposits accepted by the bank are:-
a) Savings Deposits
This is just like the Savings Bank Account in other banks. Amount can be deposited and
withdrawn as and when required subject to the terms and conditions of the bank. A Pass Book
will be issued to the depositor. Interest is calculated monthly on the minimum amount retained
in the account during the month. These accounts are mean for middle and low income group.
The current rate of interest is 4%. This deposit is suitable for all categories of people.
b) Fixed deposit
Under this, a fixed amount of money can be deposited for a fixed period beginning from 15
days. It can be withdraw after the expiry date. The interest given to fixed deposit is higher
than other types of deposits.
c) Current Deposit
This is suitable for business for men. Current account holders should keep a minimum balance
of Rs. 500/- to keep th account running. Amount can be deposited and withdrawn without any
restrictions as in the case of other banks. They are permitted to overdraw his account if he has
entered into a special arrangement with the bank in these respects. A Pass Book will be issued
to the depositor. Interest is calculated monthly on the minimum balance kept in the account
during the month.
8/19/2019 Major Project (Akhil.k)
24/116
24
d) Day Deposit
Day deposit is collected through agents. An amount of Rs.10/- or its multiples can be deposited
daily for a period of 6 months. A Pass Book will be issued to the depositor. In case of default
in payment or closure before the term, the amount at credit can be repaid after deducting a
penalty at a rate of 5%.
e) Recurring deposit
This is also called Monthly Saving Scheme. An amount of Rs. 10/- or its multiples can be
deposited monthly for a period of 8 years. The depositors have paid at least 10 installments
without failure, it can be loan up to 75% of the amount at credit. This is suitable for persons
having regular income on monthly basis.
f) Home safe deposit account
This is other type of deposit account to encourage the saving habits of the people. Under this
scheme a small pot or box with an opening is supplied to the depositor. The depositor can
save the amount in the box. Periodically this box is taken to the bank and the amount in it is
credited with his or her deposit account.
Making Loans and Advances
Lending of money is the other major important function of the co-operative bank. After
keeping certain percentage of deposits as cash reserve the balance is given as loans and
advances. Co-operative banks gives loans and advances to the needy persons against personal
security of borrower or the security of movable and immovable properties.
Loans
A loan is granted by the banker in a separate account known as loan account. The amount
sanctioned is either paid or credited in the account of the customer. The interest is charged on
the whole amount of loan. The loan can be repaired in installments or in maturity.The main
utilization of fund by the bank is for providing loans to its members. The bank provides
various types of loans:-
8/19/2019 Major Project (Akhil.k)
25/116
25
a) Non Agricultural Medium Term loans (NAMT)
NAMT loans are given for education purposes, repayment of sundry debts and such other
purpose as the registrar may declare from time to time. The maximum amount payable at a
time per member is Rs.25lakhs. The rate of interest in NAMT loan is 14.5%.
b) Gold Loans
Gold loan facility is enjoyed by the ‘A’ class and ‘C’ class members, maximum amount
payable is Rs.500000/- or 70% of the market value of the gold pledge whichever is less. The
amount should be repaid within 7 months. The rate of interest in gold loan is 12%.
c) Kissan Credit Card loans (KCC)
Kissan Credit Card scheme aims at providing need based timely credit support to the farmers
for their cultivation needs. The bank provides KCC up to 3 years at maximum amount of 1
lakh at 7% interest
d) Housing Loans to Employees
The bank may also provide housing loans to its employees having a continuous service of 5
years or more subject to a maximum of Rs.5 lakhs per employee as per the terms and
conditions insisted by the board of Directors and registrar.
e) Loan on Fixed Deposit
Loan up to 90% of the amount deposited with the bank as fixed deposit by a member or non-
member can be given as loan to such depositor
f) Vehicle loan
Loan up to 90% of the market value of the vehicle.
Overdraft
Under the facility the depositors are allowed to withdraw money more than their deposits. It
granted against collateral securities or on the personal security of the borrower. Interest is
charged on the amount which is over drawn by the depositor.
Departmentalization
The main aim of a co-operative bank is to provide service or assistance to their members and
not to maximize profit for providing better service to their customer’s bank delegate their
function in to various departments. Each service of co-operative bank is performed by each
department. They are shown below;
8/19/2019 Major Project (Akhil.k)
26/116
26
a) Loan department
The main source of income of every bank is from the loan. Likewise co-operative bank
maintain loan department in their bank. 8 staff working in this department. Their main
functions are;
Analyse the details of borrower who reached the bank for loan with their collateral security.
After completing all the formalities for issuing loan to the borrower opened an account in the
borrowers name and interest is charged monthly. They are keeping the account very efficiently
till the account is closed, from the enquiry we can understand that compared to national banks
the formalities of co-operative bank is very simple related with issuing loan. Loan department
also provide facility for overdraft. But the customers are rarely used the overdraft facility.
They are providing loan mainly for agricultural purpose, small scale industries, housing loans
etc., and also charged less interest rate. The bank have some amount of non-performing asset
but they are sincerely trying to reduce it and find success.
b) Cash or deposit department
The existence of a bank is depends upon the efficiency of this department. Because the bank
provide loans from the certain percentage of deposits. So the main function of this department
is deposit mobilization. Co-operative banks are generally localized therefore they provide highrate of interest as compared to national banks. It help to attract more people. They provide
various deposit schemes to general public. These are;
Fixed deposit account
Current deposit
Saving deposit
Recurring deposit
Home safe deposit
Athulya deposit
Niravu deposits
Janatha deposits etc.
8/19/2019 Major Project (Akhil.k)
27/116
8/19/2019 Major Project (Akhil.k)
28/116
28
SWOT analysis
Every organization has its own strength and weakness. Likewise the strength and weakness,
opportunities and threats of Service Co-operative Bank are as follows.
Strength
1. Service Co-operative Banks (SCBs) are self-reliant in financial with less risk in
operations.
2. Service Co-operative Banks (SCBs) account for nearly 10% of the resources of the entire
banking sector in India.
3. They have been filling the credit gap in the urban, sub urban and semi urban areas.
4. One hundred years of existence.
5.
Service Co-operative Banks (SCBs) have responsibility for the economic up liftmen of the
weaker section of the community.
6. Nondiscrimination against cast, class, creed, religion and gender.
7. The principle of member participation has resulted in unique system share capital linked
to borrowing in Service Co-operative Banks (SCBs) s.
8. Democratic management is the principle of co-operative sector.
9. The deposits in Service Co-operative Banks (SCBs) are protected by the Deposit Insurance
and Credit Guarantee Corporation of India (DICGC).
10. There were 55 scheduled urban co-operative banks in India as on 31 march 2004.
Weaknesses
1. Staff recruitment is not done properly in Service Co-operative Banks (SCBs). There is a
shortage of manpower.
2. A good number of miss fits and unfits are found occupying the chairs of administration.
Their inadequate knowledge leads to inefficiency.
3. The process of computerization of Service Co-operative Banks (SCBs) is rather slow
through computers have been installed, trained staff is not available.
4. Lack of professional management
5. Regional imbalance in the distribution and development of Service Co-operative Banks
(SCBs).
8/19/2019 Major Project (Akhil.k)
29/116
29
6. Restrictions from the RBl and government is affected the autonomy power of Service Co-
operative Banks (SCBs).
7. Annual General Meeting (AGM) are not convened periodically and effectively.
8. Political factors play an adverse role and hamper the smooth functioning of banks.
Therefore, organizing loan means and campaigning for waiver of loans in the same breath.
9. In effective supervision over branches and poor inspections.
10. The dual control is creating a lot of confusion in the operation of Service Co-operative
Banks (SCBs).
Opportunities
1. Service Co-operative Banks (SCBs) are integrated into their local environment and their
role goes beyond that of provider of financial services.
2. On account of their proximity to their members and their firms Service Co-operative
Banks (SCBs) have a good scope for enlarging the membership.
3. Service Co-operative Banks (SCBs) are pioneers in the field of micro finance.
4. Collective efforts not only enhance the chances of success but also increase the economy
of scale by reducing the per capita coast operation and increase productivity.
5. Setting up of Service Bank Department (SBD) by the RBI recognition of this sector as an
important part of the banking system in 1984.
6. Registration of SCBs with institute presence under the Multi state co-operative societies
Act, 4/8/2002.
7. Permission granted by RBI to the financially strong scheduled Service Co-operative Banks
(SCBs) having minimum net worth of Rs. 100 crores to enter into insurance business from
4.8.2013.
8. The notification of the government of India no. S.O.E 105(e) (28th January 2003) that has
made applicable the provision of the Securitization and Reconstruction of Financial Assets
and Enforcement of Security Act to Service Co-operative Banks (SCBs).
Threats
1. The bank is focusing cut throat competition in the market with other banks.
2. Increasing incidence of fraud and misappropriation.
8/19/2019 Major Project (Akhil.k)
30/116
30
3. Tightening of income recognition and asset classification norms had a direct bearing on
the balance sheet of the Service Co-operative Banks (SCBs).
4. The Service Co-operative Banks (SCBs) are facing higher cost of management especially
for interest on deposit and establishment cost.
5. Failure of the government to honor its guarantees when invoked.
6. Increasing litigation between management and employees.
1.3
RESEARCH PROBLEM STATEMENT
The study is basically aimed to know the loans and deposits of Cherpalchery service co-
operative bank. The study will help the bank to identify the loans and deposits which are
generating more income to the bank. The findings of the study will help the management of
Cherpalchery service co-operative bank to improve their performance and the proportion ofloans and deposits.
1.5 OBJECTIVES OF THE STUDY
1.5.1 Primary objective
To study different types of loans and deposits provided by Cherpalchery Service Co-
operative Banks (CSCB).
1.5.2 Secondary objectives
To study the growth in loans and deposits of Cherpalchery Service Co-operative Banks
(CSCB).
To suggest measures based on the findings to improve the performance of
Cherpalchery Service Co-operative Banks (CSCB).
1.6 RESEARCH METHODOLOGY
Research methodology is a way to systematically solve the research problem. It explains the
various steps that are generally adopted by a researcher in studying the research problem.
1.6.1 Research design
The research is partially analytical and partially descriptive in nature.
8/19/2019 Major Project (Akhil.k)
31/116
31
1.6 2 Source of data
Secondary source of data will be used for study purpose. The secondary data will be collected
from the loans and deposits schedule, bank records, journals, annual reports, audit report,
websites of the company.
1.6.3 Tools & techniques used for data analysis
Trend analysis
Ratio analysis
1.7 SCOPE OF THE STUDY
The scope of the study is limited to the information obtained from the loans and depositsschedules provided by the bank. The study is conducted to know the loans issued and deposit
accepted by the Cherpalchery Service Co-operative Bank by using various ratios and trend
analysis. The study will helps to identify various types of loans and deposits generating more
income to the bank. The study will also help the bank in framing new policies related with
loans and deposits in the future.
1.8 LIMITATIONS OF THE STUDY
The study is limited to the period of five year data hence very difficult to get a clear picture
of the bank.
The study reveals the finding for the present situation and it will not reflect the future.
Some data related with study was difficult to access due to confidential in nature.
The study is based on published information provided by the bank hence accuracy and
reliability of the data is suspected.
In this chapter the researcher has given an introduction about the industry profile and the
organization in which the study will be undertaken, objectives of the study has been discussed
followed by the research methodology to be used scope of the study and limitations related
with the study has been discussed in this chapter. The next chapter will be focusing on the
review of the literature and theoretical concepts used in the study.
8/19/2019 Major Project (Akhil.k)
32/116
32
CHAPTER 2
REVIEW LITERATURE AND THEORETICAL
FRAMEWORK
8/19/2019 Major Project (Akhil.k)
33/116
33
In this chapter the researcher is highlighting the studies done by various scholars regarding
the topic “Loans and Deposits”. In this chapter an attempt has been made to provide an
overview about loans and deposit in various banks. This chapter will also discussing the
theoretical concept used in the study.
2.1 REVIEW OF LITERATURE
The Banking Commission (1972)1 viewed that proximity of institutions to the depositor and
availability of varying schemes tailored to suit the liquidity and other considerations, which
weigh with the depositors, the return on deposits appeared to be of some significance. The
effects of administered interest rates on bank deposits need to be studied carefully and a well
thought out comprehensive approach to the question of the structure of interest rates on
deposits has to be worked out. It is necessary for banks to take into account the motivation for
savings to attain a larger measure of success in deposit mobilization from small persons. While
the efforts that the banks have been taking to mobilize deposits have to continued, it is
important to see that the standard of services for the existing depositors is also maintained at
a high level. The availability of ancillary banking services also influence the choice of the
depositors, particularly in smaller towns. The Commission further stated that efficient service
and courteous and personalized attention have been found to be among the most important
considerations in depositor's choice of a bank and recommended waiting time of customers atthe cash counters be reduced by procedural adjustments and introduction of teller system.
C.L.Khemani and K.V.Balakrishnan (1981)2 in their study on the importance of
consumption credit to weaker sections stated that the target group under the sponsored
schemes should be granted consumption loans for their specific needs. While granting the
consumption loans, the capacity of the borrowers to repay the loans should be considered.
They also remark that the very objective of priority sector lending cannot be said to be
achieved if the beneficiaries under the sponsored schemes are approaching the money lendersfor their consumption credit.
K Dinkar Rao (1982)3 conducted a study on Lead Bank Scheme and stated that extension of
credit to priority sector is a social obligation. It is to be shared between the agencies, including
the government departments and the financial agencies who are involved in the
8/19/2019 Major Project (Akhil.k)
34/116
34
implementation of the schemes for development of agriculture and other priority sectors. The
Lead Bank Scheme is the best alternative for sharing responsibility at the grass root level on
a mutual bass. The lead role is not merely confined to the Lead Bank shouldering the major
responsibility in branch expansion and credit extension. The stress is laid on the lead bank's
liaison role in integrating credit with complimentary inputs and services. The priority sector
lending involves considerable extension efforts. The credit agencies or the government
departments or both have to ensure the critical integration of credit with inputs and services.
This would require co-ordination among financial institutions and in many cases collective
action by them. These tasks would become immensely complex if individual agencies act
independently. In the short run the Lead Bank Scheme can only facilitate the flow of a given
quantum of credit to the priority sector, but may not be able to increase this quantum. The
Lead Bank Scheme can only be expected to reflect the local needs and genuine regional
grievances, the influence of which could be felt only in the long run.
Subha Rao (1982)4 A survey of two towns and ten villages in East Godavari and West
Godawari districts of Andhrapradesh to find out the influence of different forms of
advertisement and personal selling on deposit mobilization of banks. It was observed that
different media advertisements have limited influence on customers in opening current
account. Similarly personal selling was somewhat less powerful than advertisement in
motivating urban customers to open current accounts. But in rural areas personal selling was
more effective than advertisement fixed depositors in urban and rural areas are mostly
motivated by personal selling and advertising was not effective in mobilizing fixed deposits
from urban and rural areas. It was also found that among urban customers, their friends and
relatives had more influence than bank staff whereas rural customers were mostly induced by
branch managers and other staff of the bank. Illiteracy, ignorance and unawareness about
various deposits schemes on the part of small savers and their psychological inertia are
problems of deposit mobilization. Personal selling or contact is the best way of educating the
rural people.
A.R. Patel (1984)5 conducted a study on the performance of the public sector banks in lending
under the differential rate of interest scheme. The study revealed the banking progress in
lending to SC and ST borrowers under the scheme. The number of SC and ST borrowers and
8/19/2019 Major Project (Akhil.k)
35/116
35
the amount advanced increased remarkably. But compared to the number of borrowers and
their demand for fund, the allocation by the banks under the scheme is very limited. Therefore
the banks are unable to finance all the eligible beneficiaries under the Differential Rate of
Interest Scheme (DRI). The study has thrown a light to the fact that a number of eligible
borrowers could not avail loan under the DRI scheme but at the same time a number of well
settled influential persons availed loans under the scheme.
American Bankers Association's (1984)6 the study revealed that though banks were by far
still the most popular financial service provider, particularly for traditional accounts like
checking, savings accounts and loans, brokers are often the preferred vendors of "newer" more
profitable services. The study highlighted a growing perpetual blurring of financial
institutions, with all institutions more likely to be perceived to offer "any service", compared
to the previous years. 62 percent customers were found confident of the safety of their own
money in banks.
Chakravarthy Committee (1985)7 While commenting on the operational efficiency of banks
the committee expressed their view that the concept of operational efficiency of commercial
banks in India is associated with such diverse aspects of its operations as cost effectiveness,
profitability, customer services, priority sector lending, mobilization of deposits and
deployment of credit. Operational efficiency in banks has attained a wider connotation. The
committee again observed that there is a need to introduce some element of price competition
among banks. The 'controlled competition' was recommended by the committee in this regard.
IR.N. Malhotra (1986)8 conducted a study on the role of banking in Rural Development and
opines that banks should actively participate in rural credit. They should provide financial
assistance against viable projects and exercise effective control over credit utilization. The
responsibility of the banks does not end with the disbursement of loans. They should see that
the borrower utilizes the amount of loan for the purpose for which it has been sanctioned.
Credit institutions with such responsibility alone can contribute to the rural development.
S.B.Dangat, S.R,Radkar and M.P.Dhongada (1986)9 conducted a micro level study on the
utilization of fund borrowed under medium and long terms loans. In the study they stated that
most of the borrowers use the medium and long term loans for their personal and unproductive
purposes. The funds are mainly used by the borrowers for conducting marriages and other
8/19/2019 Major Project (Akhil.k)
36/116
36
functions, construction of buildings for residential purposes, repayment of earlier debts, etc.
Proper appraisal, guidance and supervision by the bank personnel are essential to ensure that
the borrowers utilize the amount borrowed by them for productive purposes.
B. Ramachandra Rao (1987)10
conducted a study on the evaluation and monitoring of priority sector advances. In the study he suggested that the priority sector advances should be
given at low rate of interest only to the deserving people. The object of the scheme cannot be
achieved if such loans are provided to the financially sound persons. Better monitoring and
supervision by the banks will be required to ensure that the funds are disbursed to the right
persons and it is utilized for the right purpose. This will in turn increase the profitability of
the banks.
Economic Research Department of the State Bank of India, Central Office, Bombay(1987)11 conducted a study on the impact of bank credit on the weaker sections in Kerala. The
study reveals that the financial assistance from the banks has helped many poor and efficient
workers to start self-employed business units. The study also reveal that the bank loans help
to generate employment opportunities and income of the people thereby increase the standard
of living of the poor.
Avadhani (1987)12 studied the factors influencing deposit mobilization in rural areas in
different states. They came out with the opinion that there existed sufficient relationship between the deposits of a rural branch and its age. The growth of deposits is at a faster rate in
the first six years and tapers off subsequently. The growth rate in deposits of commercial
banks cannot be explained in terms of price differentials as co-operatives offer high rates of
interest. Therefore product differentials would offer a better explanation of the disparate
growth rates in deposits. This relates to difference in customer services, liquidity, attitude of
the manager and the bank staff and their local involvement. It is to be noted that there was no
special schemes for deposit mobilization or any incentives given to bank staff. Yet each branch
management had evolved its own strategy to mobilize deposits in order to achieve the targets
fixed by the Head office.
Raddon Financial Ciroup in America (1987)13 in a nationwide survey conducted on
importance of quality of service criteria, consumers were asked to rate on a scale of 1 to 5 the
relative importance of numerous service quality criteria. It was found that generally pricing
8/19/2019 Major Project (Akhil.k)
37/116
37
criteria formed the most important group of factors in consumer ratings. This category
included competitive deposit rates, loan rates and minimum balance requirements. Image was
the second criterion, which takes in to account stability, progressiveness, conservativeness
and management of the institution. 43 percent of consumers surveyed opined that they
considered switching financial institutions when a problem went unresolved. Over 42 percent
said that they have changed financial institutions because of service problems. The study
suggested that by understanding that service strategy is a low-cost profit strategy, financial
institutions should install a quality service orientation throughout the organization.
H C. Malhotra and Kulshrestha (1987)14 opined that bank loans will not improve the quality
of life of the poor unless the borrower utilizes the fund for productive purposes. To ensure
utilization of fund for productive purposes, proper monitoring and supervision by the lending
banks are essential. They suggest co-ordination between the lending agencies and minimizing
competition to improve the better utilization of fund by the borrowers.
P.D.Ojha (1987)15 the then Deputy Governor of RBI, made a comment on the Banking and
Economic Development in India while inaugurating a seminar at Sukhadai University,
Udaipur. He remarked the borrowers default in repayment of loans by the beneficiary is a
common feature of the bank loans under sponsored schemes like DRI, SSI. Self-employment
and other priority sector advances. The accumulation of such default affects the efficient
working of the banking system. Banks find it difficult in recycling the credit and they are
discouraged in lending under sponsored schemes. He requests the banks to make necessary
appraisal of the proposal and grant loans only against viable projects and that banks should
have effective supervision and control over the utilization of fund disbursed.
C.Rangarajan (1988)16 remarked that diversion of bank credit for productive purposes is
essential for economic development. Banks are more rigid in lending activities and therefore
the deserving and needy people are not getting financial assistance. New measures are
essential to ensure that the bank loans reach the deserving hands.
Muhammad Yunus (1988)17 opined that financial assistance provided by the banks to the
poor is not charity hence the banks should ensure that the loans granted to the weaker sections
are repaid in time. He adds that loans without strict control will lead to misutilization of fund
8/19/2019 Major Project (Akhil.k)
38/116
38
and the result will be default in repayment of the loans for which the lending institution is
responsible and not the borrower.
R Munira] (1988)18 suggested that before granting loans, the beneficiaries should be properly
motivated to use the credit, adopt improved technology, keep up credit discipline, etc. Theyshould be inculcated to banking habits. Inadequate or lack of supervision and follow-up as
well as lack of inter- personal relationship between banker and borrowers - are the major
causes for the misutilization and diversion of loans, which lead to low income, low savings
and non-repayment If these factors are taken into consideration, the overdues can be
minimized to the extent of 60 to 70 per cent.
Archana Mathur (1988)19 in her study on the position of customer service of State Bank of
India and State Bank of Bikaner and Jaipur found that majority of the customers were takingadvantage of savings bank account. Nearly 57 percent respondents were dissatisfied regarding
passbook entries. The general environment of the banks were satisfying to the respondents.
More than 80 percent of the customers interviewed held the view that there was need for
improvement in bank services. The degree of consciousness about bank services among the
customers were as high as 57 percent and the behavior of the bank staff was found satisfactory.
Malayadri (1988)20 The overall reactions of customers towards the Syndicate Bank's dealing
with credit in Nellore district of AndraPradesh was examined and assessed the attitude ofcustomers towards bank credit in raising their living standards. It was revealed that majority
of the borrowers were satisfied with the bank personnel in understanding and helping to solve
their problems, providing advice and assisting in proper utilization of credit. But disbursal of
loan within reasonable time and supervising the field were lacking. Sixty-six percent of the
respondents were unable to follow bank rules and procedures and fifty four percent found the
working time unsuitable and suggested change of working hours. Forty percent of customers
considered bank credit as a risk in future and a few of them stated that taking loans eroded
their social prestige.
U.K. Sarma (1989)21 conducted a study on the role of bank in rural development and stated
that bank loans for the development of rural areas will increase the rural indebtedness unless
such loans are utilized for productive purposes. Banks should be more careful in dealing with
rural credit and they should ensure that loans are sanctioned against viable projects and
8/19/2019 Major Project (Akhil.k)
39/116
39
amount is disbursed in time. Adequate and timely credit may help increased productivity and
profitability He added that loans utilized for productive purpose will be repaid on time.
Joseph (1990)22 in his study on Lead Bank Scheme in Kerala, analyzed the mobilization of
bank deposits in Kerala by commercial Banks since the introduction of lead bank scheme. Heobserved that competition from co-operative and other institutions was the main obstacles to
achieving the deposit mobilization target. The popularity of private financial institutions was
due to their personal relations with local people. 56.4 percent of the customers (self-employed)
surveyed had their first percentage dealing with banks for taking loans. Irrespective of the
borrowers income and education level, majority of the customers opined that their first dealing
with the bank was to take advances, 44 percent of self-employed borrowers reported that it
took 76 to 181 days for getting advances and bank officials rarely conducted inspection. The
study pointed out the need for adopting adequate marketing techniques to inform the rural
masses about the different schemes of the banks.
Nag and Shivaswamy (1990)23 observed that there was a distinct preference of bank
customers to bank with foreign banks notwithstanding the fact that foreign banks stipulate
relatively high levels of minimum amounts to be maintained as deposits and charge relatively
high interest rates and service costs. In respect of deposit supplies, their strategy had been to
procure from a segmented part of the total supplies of deposits of large size from a relatively
small number of depositors. Large accretion of non-resident deposits with foreign banks was
mainly because of the familiarity of the names of foreign banks operating in India to banks
abroad. Many foreign banks have assiduously built up the reputation of being sensitive to the
needs of non-resident. Indians by quick response to their queries through modem
communication systems. The study underlined the quality of customer service required for
mobilizing deposits of non-resident Indians.
Manmohah Singh Gill (1990)24 conducted a study on the problems of the borrowers in
obtaining bank loans and impact of bank loans on their economic and social status. The study
revealed that most of the loans under the sponsored schemes are sanctioned on the
recommendations of the political leaders and officials and the beneficiaries give bribe to these
leaders and officials for obtaining loans. The study also reveals that though there is no much
8/19/2019 Major Project (Akhil.k)
40/116
40
progress in the social status, the loans have helped the beneficiaries to improve their income
status.
The Committee on Consortium Lending (1993)25 recognized the need to shift to market
driven banking from the present practices. The recommendations of the committee havetherefore been to ensure financial discipline on the part of borrowers together with
improvement in the services offered by banking system in the inter- report till the system
completely switches over to market driven banking. So they recommended the introduction
of syndication together with continuation of the existing consortium arrangement with
substantial modifications. In order to usher in market driven banking the committee
recommended enhancement of threshold limit to Rs. 25 crores for mandatory formation of
consortium when a borrower enjoys fund based credit limits from more than one bank.
Raju (1993)26 studied the levels of savings and the manner of their distribution among
different physical and financial assets of household sector in Kerala and identified the factors
influencing their savings behavior. He found that major portions of the savings of households
in Kerala was in the form of financial savings and that too in the form of bank deposits. Banks
still have an upper hand in mobilising the savings of households especially in the matter of
foreign remittances. Personal selling and exchange of ideas with friends and relatives were
the major influencing factors in spreading the information about financial savings schemes
among the households. He observed that the rate of growth in bank deposits did not match
with the rate of growth in domestic savings. The surplus generated in the economy was being
diverted to other forms of savings, some of which were non- productive. The study
recommended that the banks should chalk out suitable deposit promotion strategies to educate
and motivate different categories of households.
Subramanyam (1993)27 made by an empirical analysis on dis-intermediation from the
household sectors portfolio preferences point of view based on demand model of five assets
including bank deposits. The study revealed that the household sectors preferences between
bank deposits and lending to private corporate sector tended to be in favour of the latter and
against the former. Similarly, if investments in life insurance and pension funds were to
become more attractive in terms of new schemes, concessions etc., then these investments
were most likely to cut in to bank intermediation and deposit growth. The study suggested
8/19/2019 Major Project (Akhil.k)
41/116
41
that bank's ability to market service oriented deposit accounts will have to be boosted to target
the urban salaried and business population for meeting their structured needs in the process of
which new deposit expansion opportunities are created.
Srivastava (1994)28
made an attempt to find out the extent of satisfaction with customerservice offered by four premier nationalized banks from northern and southern regions. The
study brought out some of the critical areas of customer dissatisfaction. He found that 32 part
of the respondents were unhappy and 16 percent respondents’ were neutrals after a visit to
their bank. The most frequently faced problems by depositors were categorized into
behavioral problems and procedural problems. Majority of customers surveyed opined that
the bank were not opening at the proper time and too much delay in opening accounts and
other transactions. The study strongly recommended marketing approach in the functioning
of these banks.
Rajagopala Nair (1994)29 studied the rural bank marketing in Kerala and evaluated the
products or services offered by banks in rural areas. He has also tried to examine the
diversified needs of rural customers in the state through a field survey of 250 rural bank
customers in Ernakulam district. The study showed that proximity, quick loan facility and
better services were the three major variables influencing the rural customer for selecting the
banks. Interest rate on deposit was not a criteria for rural depositors and they give preference
to security and liquidity. He observed that delay in sanctioning loans and inconvenience in
rural commercial banks have paved the way of flourishing business of money lenders.
Commercial banks in rural areas have not adopted any novel method to promote banking
activities in their operational areas. 89 percent of the customers were totally unaware of the
interest rate on any of the bank deposit schemes and 64 percent were unaware of rate of interest
on lending schemes. The faith of rural customers in nationalised bank was comparatively high.
So they should impart better services to improve their image. Personal selling was suggested
as the best marketing technique for rural branches.
Nalini (1996)30 studied the impact of mutual funds on the deposit mobilisation of commercial
banks, the researcher examined the awareness level and adoption level of mutual funds among
household investors in Thiruvananthaparam District and found that the advent of mutual funds
has brought in expected changes in the growth of bank deposits and their ownership pattern,
8/19/2019 Major Project (Akhil.k)
42/116
42
but the changes were not of a significant magnitude. New capital issues and UTI units were
found influencing bank deposits adversely. The low interest on bank deposits and the
competition from other investments avenues like capital market and real estate created
difficulty for banks in their deposit mobilisation. The study revealed that a major portion of
the financial savings of the household sector was held in the form of provident fund, LIC and
Post office savings schemes. The location of residence influenced significantly the investors
preference to banks and mutual funds. The occupation of investors also exerted influence on
their decision of investment in mutual funds. The study recommended the introduction of
new deposit schemes tailored to suit the needs of household investors.
Das (2001)31 conducted a study titled, “A Study on the Repayment Behaviour of Sample
Borrowers of Arunachal Pradesh State Co-operative Apex Bank Limited”, examined the
repayment behaviour of loans, covering a period of 1994-95 to 1998-99. On the basis of
primary data collected, researcher concluded that incidence of default was highest among
borrowers for agriculture allied activities loans. Agriculture loans, horticulture loans, small
business loans and service sector loans were ranked 2nd, 3rd, 4th and 5th in a descending
order on the basis of percentage of defaulters. The study further revealed that the number of
defaulter loans were highest in government sponsored schemes.
Singh and Singh (2006)32 in their study titled, “Funds Management in Central Co- operative
Banks−Analysis of Financial Margin” made an attempt to estimate the impact of identified
variables on the financial margin of the central co-operative banks in Punjab with the help of
correlation and multiple step-wise regression approach. The ratio of own funds to working
funds and the ratio of recovery to demand were observed to be having positive significant
influence on financial margin, whereas overdues to total loans were found to be negatively
associated with the concerned parameter. A high percentage of own funds and timely recovery
of previous loans outstanding, as a source of funding new loans by the bank, increased the
financial margin in these bank.
8/19/2019 Major Project (Akhil.k)
43/116
43
2.2 THEORETICAL FRAMEWORK
RATIO ANALYSIS
Ratio analysis involves an analysis of the inter relationships between various items in the
profit and loss account and balance sheet. It is a very useful tool in measuring the financial
performance and financial strength of any business organization. Comparison of financial
ratios of a concern for a given period with that of the past or with that of the other firms, or
with its own prescribed standards will not only measure its comparative financial position and
financial strength, but will also pin-point areas which require corrective measures. The
different ratios used by the researcher are as follows.
1. CREDIT TO DEPOSIT RATIO
Credit-Deposit ratio is proportion of loan created by banks from their deposits. Credit-Deposit
ratio measures the efficiency and ability of the banks management in converting the deposits
available with the banks into loans. The loan may be get high or low earnings depends up on
the head of the loan. This ratio commonly used as a statistic for assessing a bank's sit by
dividing the banks total loans by its total deposits. This ratio is also known as the Loan to
Deposit ratio, high ratio indicates that the banks might not have enough liquidity to cover any
unforeseen fund requirement, and the low ratio indicates that the banks may not be earnings
as much as they could be.
TOTAL LOANS
CREDIT TO DEPOSIT RATIO = *100
TOTAL DEPOSITS
2. TOTAL LOANS TO TOTAL ASSET RATIO
This is the ratio of the total loans credited by bank to total asset. This ratio indicates banks
aggressiveness in lending which ultimately results in better profitability. Higher ratio indicates
that loans to the total asset are high and the low ratio indicates that loans to the total asset are
low. The value of the total asset is excluding the revolution of all the assets.
8/19/2019 Major Project (Akhil.k)
44/116
44
TOTAL LOANS
TOTAL LOANS TO TOTAL ASSET RATIO = *100
TOTAL ASSETS
3. TOTAL BORROWINGS TO TOTAL DEPOSITS RATIO
The ratio is used for analysing profitability is of the bank. The borrowings to deposits ratio is;
BORROWINGS
BORROWINGS TO TOTAL DEPOSITS RATIO = *100
TOTAL DEPOSITS
4. LIQUID ASSETS TO DEMAND AND TIME LIABILITIES RATIO
Liquid assets (cash in hand, cash at bank and money at call and short notice) to demand and
time liabilities (fixed deposit account, savings bank account, current account and money at
call and short notice account) ratio shows the liquidity position of the bank. The ratio is;
LIQUID ASSETS
LIQUID ASSETS TO DTL RATIO = *100
DEMAND AND TIME LIABILITIES
5. DEPOSITS TO WORKING CAPITAL RATIO
The ratio shows that the relationship between deposits and working capital of the bank. The
ratio is;
8/19/2019 Major Project (Akhil.k)
45/116
45
TOTAL DEPOSITS
DEPOSITS TO WORKING CAPITAL RATIO = *100
WORKING CAPITAL
6. LOANS TO WORKING CAPITAL RATIO
This ratio shows the relationship between loans and advances to working capital of the bank.
The ratio is;
TOTAL LOANS
LOANS TO WORKING CAPITAL RATIO = *100
WORKING CAPITAL
7. DEMAND DEPOSITS TO TERM DEPOSITS RATIO
The ratio shows the relationship between demand deposits and term deposits. In demand
deposit includes savings and current deposit and term deposit includes fixed deposit of the
bank. The ratio is;
DEMAND DEPOSITS
DEMAND DEPOSITS TO TERM DEPOSITS RATIO = *100
TERM DEPOSITS
8. CASH DEPOSIT RATIO
The ratio shows the relationship between cash and bank balances and total deposits of the
bank. The ratio is;
8/19/2019 Major Project (Akhil.k)
46/116
46
CASH AND BANK BALANCE
CASH DEPOSIT RATIO = *100
TOTAL DEPOSITS
TREND ANALYSIS
Trend analysis is the presentation of amounts as a percentage of a base year. Trend simply
means general tendency, analysis of these general tendency is called trend analysis. In the
context of financial analysis, trend analysis means analyzing general tendency of each item in
the financial statement on the basis of the base year data. In short, comparing the past data
over a period time with the base year called trend analysis.
Trend analysis is one of the tools for the analysis of the company’s monetary statements for
the investment purposes. Investors use this analysis tool a lot in order to determine the
financial position of the business. In a trend analysis, the financial statements of the company
are compared with each other for the several years after converting them in the percentage.
METHOD OF TREND ANALYSIS
1. Trend percentage
2. Trend ratio
3. Graphic method
STEPS IN COMPUTATION OF TREND ANALYSIS
1. Select base year, generally first year of the study is taken as base year.
2. Take figure of base year as 100.
3.
Calculate trend percentage in relation with base year, each year figure divided with
base year.
This chapter highlighted the reviews of different authors and theoretical concepts. The next
chapter will be focusing on the analysis of the data collected from the bank by using financial
tools.
8/19/2019 Major Project (Akhil.k)
47/116
47
CHAPTER 3
DATA ANALYSIS AND INTERPRETATION
8/19/2019 Major Project (Akhil.k)
48/116
48
This chapter is focusing on the analysis of loans and deposit issued by Cherpalchery Service
Co-operative Bank. The analysis will be done through loans schedule and annual reports of
the bank, semi descriptive and semi analytical research design was used for the study. The
ratios used for the analysis are as follows.
1. CREDIT TO DEPOSIT RATIO
TOTAL LOANS
CREDIT TO DEPOSIT RATIO = *100
TOTAL DEPOSITS
2.
TOTAL LOANS TO TOTAL ASSET RATIO
TOTAL LOANS
TOTAL LOANS TO TOTAL ASSET RATIO = *100
TOTAL ASSETS
3. TOTAL BORROWINGS TO TOTAL DEPOSITS RATIO
BORROWINGS
BORROWINGS TO TOTAL DEPOSITS RATIO = *100
TOTAL DEPOSITS
4. LIQUID ASSETS TO DEMAND AND TIME LIABILITIES RATIO
LIQUID ASSETS
LIQUID ASSETS TO DTL RATIO = *100
DEMAND AND TIME LIABILITIES
8/19/2019 Major Project (Akhil.k)
49/116
49
5. DEPOSITS TO WORKING CAPITAL RATIO
TOTAL DEPOSITS
DEPOSITS TO WORKING CAPITAL RATIO = *100WORKING CAPITAL
6. LOANS TO WORKING CAPITAL RATIO
TOTAL LOANS
LOANS TO WORKING CAPITAL RATIO = *100WORKING CAPITAL
7. DEMAND DEPOSITS TO TERM DEPOSITS RATIO
DEMAND DEPOSITS
DEMAND DEPOSITS TO TERM DEPOSITS RATIO = *100
TERM DEPOSITS
8. CASH DEPOSIT RATIO
CASH AND BANK BALANCE
CASH DEPOSIT RATIO = *100
TOTAL DEPOSITS
8/19/2019 Major Project (Akhil.k)
50/116
50
DATA COLLECTION
The data were collected from the following documents.
Loan Schedules
1. Loan schedule of Cherpalchery Service Co-operative Bank 2009-10 (Refer annexure 1)
2. Loan schedule of Cherpalchery Service Co-operative Bank 2010-11 (Refer annexure 2)
3. Loan schedule of Cherpalchery Service Co-operative Bank 2011-12 (Refer annexure 3)
4. Loan schedule of Cherpalchery Service Co-operative Bank 2012-13 (Refer annexure 4)
5. Loan schedule of Cherpalchery Service Co-operative Bank 2013-14 (Refer annexure 5)
Annual Reports
1. Annual report of Cherpalchery Service Co-operative Bank 2009-10 (Refer annexure 6
and 7 )
2. Annual report of Cherpalchery Service Co-operative Bank 2010-11 (Refer annexure 6
and 7 )
3. Annual report of Cherpalchery Service Co-operative Bank 2011-12 (Refer annexure 6
and 7 )
4. Annual report