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Maintaining brand leadership and differentiation
15

Maintaining brand leadership and differentiation

Jan 14, 2022

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Page 1: Maintaining brand leadership and differentiation

Maintaining

brand leadership

and differentiation

Page 2: Maintaining brand leadership and differentiation

Millennials represent more than

$200 billion in annual buying power.

60% say good health is the most

important thing in life.

Source: Barkley/Boston Consulting Group study

75% would like to travel abroad as much as

possible.

MILLENIALS MAKING HEADLINES

Page 3: Maintaining brand leadership and differentiation

HEALTHY TO WELL-THY

Roper reports worldwide 2012 (mixed-mode trend, core 25 countries), based on qc1-2

0

25

50

75

100

Ind

ia

Ch

ina

Ru

ss

ia

Bra

zil

US

Sp

ain

Ge

rma

ny

Ita

ly

% OF CONSUMERS WHO PLACE MORE

IMPORTANCE ON WELL-BEING AS STATUS VALUES

Page 4: Maintaining brand leadership and differentiation

CONSUMERS ARE TAKING MORE RESPONSIBILITY FOR THEIR

WELL-BEING AND LOOKING FOR BRANDS THAT MAKE PURSUING

WELL-BEING EASIER…BECAUSE IT’S HARD

Page 5: Maintaining brand leadership and differentiation
Page 6: Maintaining brand leadership and differentiation

WESTIN PILLARS OF WELL-BEING

SLEEP WELL MOVE WELL FEEL WELL WORK WELL PLAY WELLEAT WELL

• Heavenly Bed • Westin WORKOUT

• RunWESTIN

• Gear Lending

• Haven

• Sensory Welcome

• Heavenly Spa

• Headspace

Programming

• Breathe

• ClutterFree Meetings

• Super FoodRx Meeting

Breaks

• Meeting Chair

• Tangent

• Westin Kids Club

• The Westin Weekend

• SuperFoodsRx

• Westin Eat Well Menu

for Kids

Page 7: Maintaining brand leadership and differentiation

SUPERFOODSrx

MENUS

Page 8: Maintaining brand leadership and differentiation

KIDS

HEALTHY

MENUS

Page 9: Maintaining brand leadership and differentiation

GEAR

LENDING

Page 10: Maintaining brand leadership and differentiation

BIOPHILIC

DESIGN

Page 11: Maintaining brand leadership and differentiation

FLEXIBLE

WORK-SPACES

Page 12: Maintaining brand leadership and differentiation

WEEKENDSLAST LONGERAT WESTIN

WESTIN

WEEKENDS

Page 13: Maintaining brand leadership and differentiation

WEEKENDSLAST LONGERAT WESTIN

MEDITATION

MADE EASY

Page 14: Maintaining brand leadership and differentiation

THE RESULTS

Guest Satisfaction at three-year high

Gained over three points of market share since 2011

Increasing our Rate, RevPar and Occupancy premiums over the competition

Robust global pipeline

Page 15: Maintaining brand leadership and differentiation

THANK YOU