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Name Date Destination Management Plans
17

Main presentation on Destination Management Plans

May 25, 2015

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Travel

VisitEngland

A guidance presentation for Destination Managers on developing a local destination management plan.
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Page 1: Main presentation on Destination Management Plans

NameDate

Destination Management Plans

Page 2: Main presentation on Destination Management Plans

Destination Management?

Destination Management Plans

Page 3: Main presentation on Destination Management Plans

Destination Management is...

...a process of leading, influencing and coordinating the management of all the aspects of a destination that contribute to a visitor’s experience, taking account of the needs of visitors, local residents, businesses and the environment.

Destination Management Plans

VisitEngland’s Definition

Page 4: Main presentation on Destination Management Plans

Or to think of it another way...

Destination Management Plans

Common Vision• Partnership• Understanding destination SWOT• Destination Management Plan

Visitor Experience• Clean, tidy, safe, inviting and

welcoming places• Accessible destinations

Developing the destination• Understanding Performance• Product development and investment• Distinctiveness

Selling the destination• Co-ordinated, holistic and focused

marketing• Information provision

Destination Management

Page 5: Main presentation on Destination Management Plans

Destination Management Plans?

Destination Management Plans

• Over a stated period of time

• With defined roles

• With identified actions

• With apportioned resources

• With measures and monitoring

A shared statement of intent to Manage a Destination...

“ “

Page 6: Main presentation on Destination Management Plans

What does a DMP do?

Destination Management Plans

Page 7: Main presentation on Destination Management Plans

Destination Management Plans

A DMP Should Deliver...

• Things that actually happen...

• Less wasted effort and money

• A better experience for the visitor and wider benefits

• A clear way to assess and monitor the impacts of tourism

• Maintenance of distinctiveness

Page 8: Main presentation on Destination Management Plans

A DMP is not...

• A magic bullet

• A Business Plan

• Doesn’t need to be expensive

• Doesn’t need to be complicated

Destination Management Plans

MYTH

Myth busting...

Page 9: Main presentation on Destination Management Plans

A DMP is...

• Written with business not for businesses

• A process that requires engagement

• Integral to local decision making process (e.g. planning)

• A process that needs leadership

Destination Management Plans

MYTH

Myth busting...

Page 10: Main presentation on Destination Management Plans

““

The Durham Tourism Management Plan provides agreed destination development focused priorities for all organisations involved with the Durham visitor economy. It converts visitor research and industry experience into meaningful actions and targets, which can be delivered by both private and public sector stakeholders.

 Craig Wilson – Visit County Durham

Destination Management Plans

In Practice

Page 11: Main presentation on Destination Management Plans

““

The Greater Manchester DMP is a key tool in helping us engage with our members and stakeholders, enabling us to collectively set out priority actions and shared responsibilities across the whole destination to achieve our visitor economy growth targets.

Paul Simpson – Visit Manchester

Destination Management Plans

In Practice

Page 12: Main presentation on Destination Management Plans

How to do it...

Destination Management Plans

Page 13: Main presentation on Destination Management Plans

The Five Key Steps

Destination Management Plans

1. Agreeing to Plan Together

2. Gathering the Evidence

3. Setting the Direction

4. Identifying the Action

5. Measuring Progress

Page 14: Main presentation on Destination Management Plans

Getting Started...

Destination Management Plans

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• Describes the principles behind a DMP

• Freely available to all destinations

• Identifies the key stages and core elements

• Not a prescriptive manual

Destination Management Plans

Principles for developing a DMP

www.visitengland.org/destinations

Page 16: Main presentation on Destination Management Plans

Destination Management Plans

Further Support

• Examples of completed plans

• Case Studies

• Research & Statistics

• Thematic Briefings

• Signposting to partner resources

www.visitengland.org/destinations

Page 17: Main presentation on Destination Management Plans

Namet. Phonee. [email protected]

www.visitengland.org/destinations