© 2016 Magento, Inc. Page | 1 What´s new & Why M2? David Wise - Director Channel Sales EMEA [email protected]
© 2016 Magento, Inc. Page | 1
What´s new & Why M2?David Wise - Director Channel Sales [email protected]
© 2016 Magento, Inc. Page | 2
Predicting the future for your business…
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Magento Commerce
Analytics
Payments
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Magento Commerce
BI
Payments
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Magento’s is Equipped to Solve Commerce Trends
BI
Payments
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Magento’s is Equipped to Solve Commerce Trends
BI
Payments
© 2016 Magento, Inc. Page | 8
Magento’s is Equipped to Solve Commerce Trends
BI
Payments
© 2016 Magento, Inc. Page | 9
Magento’s is Equipped to Solve Commerce Trends
BI
Payments
© 2016 Magento, Inc. Page | 10
Magento’s is Equipped to Solve Commerce Trends
BI
Payments
• Magento• M2• Cloud• Analytics• B2B
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Strong Market MomentumRecognized Leader with Top Retailers
0
50
100
150
200
250
70
26 30 24
202
5364
42
US TOP 1000 EUROPE 500 LATAM 500
Source: Internet Retailer, August 2016.MagentoTop Competitor
US Top 1000 Europe 500 Latin America 500
B2B 300
B2B 300
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M2 next generation Commerce Platform
BI
Payments
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Magento 2 Is Our Next Gen Open Core Platform
Enterprise Scale and
Performance
Modern Platform
Architecture
Enhanced Business
Agility
Engaging Shopper
Experiences
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Magento 2 Interest, Engagement & Adoption
Downloads of Community & Enterprise Edition
700kActive Sites
6000+New M2 Enterprise Customers in 2016
650+
250+ live Enterprise sites
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Modern Platform ArchitectureUnmatched flexibility to quickly bring to market innovative shopping experiences
Faster Time to Market
EasierCustomization
EasierMaintenance
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Enhanced Capabilities
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Engaging Shopper ExperiencesNew responsive designs speed mobile-friendly site creation
Built in Responsive Design
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Modern Platform ArchitectureTheming framework simplifies frontend customization and reduces code duplication
Multi-level theme inheritance:
• Create a new theme by specifying changes to an inherited base theme
• Accelerate frontend development of multi-brand businesses, international sites, and seasonal campaigns
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Enhanced Business AgilityBusiness Teams No Longer have to Rely on IT to Manage Day-to-Day
Customizable Admin Views
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Enhanced Business AgilityNew business tools make product creation faster and easier
4x Faster Product Import-Export
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Scalability and Performance
• Database sharding support for products, order management, and checkout
• Multiple slave database support and support for checkout and order management database clustering
• Support for deferred inventory updates for better performance during checkout
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Dynamic Marketing, Merchandizing, and Search
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Content Staging
• Create, edit, and delete updates to:
• Products – prices, page designs, descriptions, images, and more
• Categories –menu and display options, which categories are enabled
• CMS Content – page content and layouts
• Promotions – catalog and shopping cart price rules
• Additional entities with customization• Group individual updates into campaigns for
easier management• Schedule an unlimited number of updates
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Use Preview to Guarantee Flawless Experiences
CalendarStore view
• Preview and verify updates by date, store view• Screen the user experience through checkout
without placing orders
• Share links with others to preview pages • Preview existing storefront extensions
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Customer Segmentation
• Customize the customer registration process to collect actionable customer information
• Automatically segment customers using customizable business logic
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Rule-based Product Relations
• Use business rules to define which related products, up-sells and cross-sells should be shown to which segment of customers
• Easily affect your entire website with a single rule – without the need of a developer
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Targeted Content
• Use banners to show targeted content to segments to personalize the customer journey
• The Banner Rotator widget allows business users to place segment-specific content on virtually any page in a site
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Visual Merchandizing
• An intuitive drag-and-drop user interface allows business users to easily control product positioning in categories
• Choose from a wide variety of automated sorting options to determine product position
• Automatically move products into the right category using “smart” categories that constantly listen and respond to user-defined product criteria
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Advanced Content Management
• Flexible Designs and Layouts• Drag-and-drop Content• Unique Content Types• In-Context Content Rendering• Content Templates
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Flexible Designs and Layouts
• Use rows and columns to design any Content Block or Page.
• Column widths are flexible, and business users can easily drag to resize them to any one of 8 denominations
• Using Magento’s widgets, virtually any page can be completely controlled and designed by business users across the entire customer experience
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Drag-and-drop Content
• Easily drag content into rows and columns
• Swap content positions with a single drag or click
• Content remains fully responsive even after being resized when used with Magento 2’s reference theme, Luma, or another responsive theme
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Unique Content Types
• Choose from the following content types:
– Buttons– Headings– HTML– Textareas– Images– Drivers– Video– Sliders– Products and product lists– Tabs– Accordions– and more!
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In-Context Content Rendering
• Any content inserted into blocks and pages is rendered live directly in the editing space
• Business users have a clear, real-time view of what they’re creating and how it will appear on the site
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Content Templates
• Any content created by business users can be saved into re-usable templates
• Business users can re-create common content, or create new content based on existing designs and layouts in seconds
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Custom Catalogs by Customer Group
• Business users can create custom catalogs per customer group, allowing different experiences for unique groups.
• Create specific sales for registered vs. guest customers or B2C vs. B2B
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Elastic Search
• Built to scale both horizontally and vertically
• Supports 33 languages out of the box
• Supports synonyms and stop words
• Features smart indexing which ensures that indexing data does not impact customers
• The connection with Magento is truly plug-and-play with minimal setup
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Increased Customer Loyalty
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Rewards
• Use customer behavior to offer reward points to customers which can be redeemed for purchase
• Offer reward points as part of promotions and couple them with customer segmentation to create an affective rewards program
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Gift Cards
• Customers can purchase physical and/or virtual gift cards on behalf of others
• Business users can specify custom or open amounts as well as minimum and maximum ranges
• Integrate with physical gift card providers via Magento’s API
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Private Sales with Site Invitations
• Customers can invite their friends to Private Sales and then receive reward points for each converted registration or purchase
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Multiple Wishlists and Gift Registry
• Offer customers the ability to organize products into wishlists for different events and holidays and share them with friends
• Customers can save products for a later purchase and add all of a list’s products directly to the cart
• Customers can create gift registries to encourage friends and family to purchase gifts on their behalf for weddings, baby showers, or any other event
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Enhanced Gift Options
• Allow customers to purchase gift wrapping patterns customizable by business users per item or per order
• Customers can also send gift messages per item or per order
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Extensive Management Tools
• More granular permissions with user roles per website and admin actions logging• Customer-assisted returns with RMA• Limited Indemnification From Patent or Copyright Infringement Lawsuits
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Permissions and Admin Actions Logging
• More granular permissions with user roles per website
• Website administrators have the ability to view an admin actions log to keep track of which users executed specific actions in the admin
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RMA
• Allow customers to initiate their own return process from their “My Account” area
• Business users have complete control over the entire return process and can configure everything from reasons for return to acceptable resolution options
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Engaging Shopper Experiences
Streamlined checkout boosts customer registrations, conversion rates, and sales
Streamlined Checkout - 2 Steps Versus 5
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Payment Enhancements Boost ConversionIn-Context Checkout & PCI Compliance
• Enable Checkout without Shopper Leaving Your Site (PayPal)
• Enable Faster Repeat Purchases by Using PayPal to Securely Store Credit Cards
• Simplify PCI Compliance
• Quickly and Conveniently Access Settlement Reports (Braintree)
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PayPal In-Context CheckoutBoost conversion rates by 69 bps for PayPal purchases
PayPal’s One Touch feature lets shoppers skip entering their login and payment information
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Producing Real Results for Real Companies
“We needed a platform that we could not only easily scale up if required but could
also be customized to our brand. The website is our virtual shop front and we
felt that Magento’s offering was best suited all of those needs.”
Alex Barbier, Digital Marketing Director Oliver Sweeney
Everything In One Place
“We’ve seen a significant uplift (30%) in order volume since the launch, making the
Byredo project an exceptional start to Manzanita's ecommerce evolution.
Magento 2 have brought us the opportunity to grow all of our brands with
the most advanced ecommerce technology in the market‘.”
Rob Bostock, Director of TechnologyManzanita Capital
Multiple Brands, One Platform
“Magento 2 will allow us to go further, and faster. It makes it easy for us to take
advantage of out-of-the-box features, and for our in-house developers to
create the unique shopping experiences we want for our brands.”
Tomas Griffin, Technical Lead Kurt Geiger
A Big Step Forward
Find these case studies and more at magento.com/customers
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Kurt Geiger Launches
Profile• British fashion footwear &
accessories retailer• Multi-channel focus • Top retailer in Europe based
on sales
Magento 2 Experience• Fast, flexible development• Mobile optimization was
automatic• Scalability built-in
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Faith Connexion https://www.faithconnexion.com/
Speed to market: Launched in 12 weeks
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Magento’s is Equipped to Solve Commerce Trends
BI
Payments
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Oliver Sweeney Launches On Cloud Edition
Profile• UK-based luxury lifestyle brand
for men • Needed to be able to scale up
and be customized
Magento Cloud Edition Selection• Fast time to market• It is a full, end to end solution• Time to focus more on front end
customer experiences
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Magento’s is Equipped to Solve Commerce Trends
BI
Payments
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State-of-the-art visualization interface allows each user to take control of their data and learn from it.
Create custom metrics without formal analytical training
Perform advanced analyses like customer lifetime value and cohort analysis with ease
Magento Analytics
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Out-of-the-box, dashboards include:
Marketing ROI
Customer Lifetime Value
Customer Segmentation
Executive and Investor KPIs
Cohort Analysis
Merchandising Analysis
Types of analysis
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Advanced Content Management
Staging & Preview
Private Sales Gift Registry & Multiple Wish Lists
Rule-based Related Products
Additional Payment Gateways
Flexible Pricing Rules, Coupons and Promotions
24x7 Support & Account Management
Advanced Segmentation & Targeting Tools
Automated Email Reminders
Virtual & Physical Gift Cards & Store Credit
Return Management (RMA)
Reward Points Drag-and-drop Visual Merchandising Tools
Scheduled Import/Export
Advanced Regular Feature Releases
Customer Attribute Management
Detailed Permissions & Logging
Add to Cart by SKU Catalog Access Controls
Elasticsearch MySQL Cluster Support
Separate Checkout, Order Management & Product Databases
Strong Data Encryption
B2B Module (coming in Q2)
Advanced Capabilities and Support in Enterprise Edition
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Magento for your current and future commerce needs
BI
Payments
• Modern Platform
• Speed
• Flexibility
• Ecosystem
• Marketplace
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Ambition for your brand.
Questions?
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