Magazine de Commercial

BY KATHERIN CONTRERAS SILVA

REPLIES

ACKNOWLEDGEMENT

• Acknowledgment letters are a courtesy and should be written when you receive merchandise, material, money, or information. For example, a business document such as a contract, a resume, This letter is nothing but saying a thank you to someone who has helped or supported you.

• The purpose of the acknowledgment letter is simply to tell the recipient that the document has been received and should not offer any information beyond that. They provide a record, and records provide the internal control and memory of business.

Justin Bieber Khaos

629 Seventh Avenue

San Francisco, California 94120

March 22, 2012

Gus Andrea

Quality Industries

1870 Magnolia Boulevard

Detroit, Michigan 48233

Dear Mr. Andrea:

Thank you for your confidence in our company, and the business in Quality machines for the

next three years.

We received your contract and it will be placed in a safe for any doubts.

We suspect you will be hearing from us some time soon, so that you can affirm the service you

expected from us.

Sincerely yours,

Jennifer Castaneda

Follow-up letters are written for a wide variety of reasons, but they are most often written for one of four main purposes: •Provide further information and show continued interest after an interview. •Recap important points or decisions made at a meeting, seminar, workshop, etc. •Reiterate the benefits of a product or service, or demonstrate continued interest in a client or potential customer by announcing a special offer. •Remind readers of an upcoming meeting or other important event.

Gus Andrea Quality Industries

1870 Magnolia Boulevard Detroit, Michigan 48233

April 13, 2012

Justin Bieber Khaos 629 Seventh Avenue San Francisco, California 94120 Dear Mr. Bieber: We sent you the contract two weeks ago and we have not heard from you about it. We would like to know when will the services start and how much time will it take because we need to get everything organized. We hope to hear form you soon about the services.

Yours truly,

Gus Andrea President

Confirmation letter is a document that is given to employees who have completed their probation

period. It is a letter that gives them the status of permanent employee in the company. However, any

letter that is written to affirm the details or conditions that have been previously agreed upon is

also considered to be a confirmation letter. For instance, the letter of confirmation letter is written

to customers to reassert the deal that was signed before or maybe to confirm a person's invitation for an event. In other words, the letter of confirmation helps to clarify or maybe alter certain details that

have been mentioned in the agreement.

FULSON CONTRACTORS, INC.

4444 Western Avenue

Boulder, Colorado 80301

March 27, 2012

Justin Michaels

622 Garth Street

Boulder, Colorado 80321

Dear Mr. Michaels:

I am sending you this letter to confirm the luncheon we planned at Traltoria di Marco, in the corner of Tenth Street and Western Avenue on April Six at 1 pm.

I am looking forward to seeing you and define the situation of the company, and other topics that I want to share with you.

Sincerely yours,

Mandy Carson

It is the letter we sent when we delay any meeting,

interview or when part of our company there will be a

delay in the delivery of our products either for

reasons of depleted material, procedural changes in

our company or credit applications or with insurance

agencies.

Are also useful when we justify the

absence of our leader and we do not

want any business to escape from our hands

Jennifer Simpson

6425 West Fork Rd.

Cincinnati, OH 45247

USA

April 30, 2012

Maxime Sportswear , Manufacturing C.O., Inc.

842 Seventh Avenue

New York, NY 10018

Dear Sir:

Because of a factory strike, your request of one set of sheets and pillowcases has been held up, but the negotiation is progressing.

We are expecting a settlement really soon, and be able to ship the order to you.

Sincerely,

Jennifer Simpson

Whenever your company receives a business document such as a contract, you should send an acknowledgment letter. While the letter essentially serves as a receipt, it also tells the recipient the actions to be taken regarding the contract. It should be sent as soon as the document has been received in order to assuage any concerns on the part of the sender. Since the recipient of the letter is a client of the company, the tone of the letter should be courteous and sincere. The letter should begin with an acknowledgment of the receipt of the document in question (i.e. we have received the contract). Then, the letter should tell the recipient what action will be taken on the document (i.e. the contract should be signed and returned to you by courier within five business days).

WALMART

2019 Logan Street

Paramus, New Jersey 70622

April 11, 2012

BDRM Bedding Store

529 Eaton Avenue

Bethlehem, Pennsylvania 18115

Dear Bieber:

We are pleased to receive your order of March 31, and would like to welcome you as a new customer at Walmart.

Your order of bed supplies will be shipped in two separate consignments. The first consignment will be shipped on April 15, and the second one approximately on April 30, because the sheets are in stock. It will be sent by air express.

We are sure you will appreciate to receive your purchase without further delay. Mr. Bieber, your delivery will be in New York in the first two weeks.

Cordially yours,

Jennifer Simpson

All the inquiries should be answered, even those that for some reasons, can not be given a complete response. An inquiry show interest in your company

The inquiry replay should not only increase that interest, but also inspire true inquiry to action

An inquiry reply should by thanking the reader, acknowledging the interest in your company and end by offering further assistance.

Hampshire School Etiquette

1528 SE 3rd Avenue

Portland, OR 7884-4432

April 20, 2012

Cindy Jones

1234 NE Hancock Drive

Woodinville, NA 98072

Dear Mr. Jones:

Thank you for your interest in the school.

We cannot supply you with he information you requested, because of an overwhelming response, so for the next four weeks a seminar for “Etiquette for Teens” will be available on Saturdays.

We are enclosing you a brochure of the classes description and an enrollment form. We hope this program will be a benefit for you.

Truly yours,

Jennifer Castaneda

A referral letter is to hand over for consideration, reconsideration, or

decision inquiries that can be best answered by another person.

It acknowledges receipt of the inquiry and explains why and to whom

it is being referred. For example, to refer a complaint to another department.

Lawson linen Company

P.O. BOX 762

Bloomfield, New Jersey 07003

April 30, 2012

Marianne Rollins

444 Ross Avenue

Caldwell, New Jersey 07006

Dear Mrs. Rollins:

Thank you for your letter. Your request for information of the wholesale prices can best be answered by one of our dealers.

I am, therefore, referring your letter to Mr. James Wang. I am sure he will be in touch with you as soon as possible.

Very truly yours,

Jennifer Simpson

A document sent by a customer, which is often a financial institution or other type of firm, to a creditor or supplier along with a payment to briefly explain what the payment is for so that the customer's account will be credited properly. Remittance letters are often used when the customer does not have a fully established account with the counter party.

Quality Industries

1876 Magnolia Boulevard

Detroit, Michigan 48233

April 10, 2012

Justin Michaels

622 Garth Street

Boulevard, Colorado 80321

Dear Mr. Michaels:

The enclosed check No. 4090-2C for $350.00 is the first payment of the contract No. 011-213.

Please credit it in my account No. 4950-2013.

Yours truly,

Gus Andrea

The refusila letters, are those ones that are to say «NO» in a polite way. When granting a favor, awarding a contract, hiring an applicant, or making any decision, saying «YES» to one person often means saying «NO» to another.

You have to say «no» gracefully.

Try to maintain goodwill.

When saying «no», you should never

actually use the word «NO».

Your letter have to be POSITIVE.

It has to be brief and friendly.

Pacific Growth Property L. P.

2785 Kimberley, Melbourne

Australia

April 25, 2012

Arthur Edwards

Horizon Technologies Inc.

325 Bedford Highway

Nashua, NH 03051

Dear Mr. Arthur:

Thank you for your interest and the recent request of our Bar-Code scanning equipment. We are honored that you trust in our company.

We must tell you that we will not be able to give you the 25 percent volume discount, because it was already applied in the purchase of the Bar-Code scanning equipment.

We hope you understand this inconvenient and we would like to help you in any other opportunities.

Sincerely yours,

Jennifer Bieber

Sales Manager