Maas360 by fiberlink ABCs of MDM

The

of Mobile DeviceManagement

AB C s‘

Hundreds of models, multiple carriers,

OSs from Gingerbread to Jelly Bean –

Android fragmentation is scary for IT,

but it’s far from a problem with Mobile

Device Management (MDM). If you can

control the minimum OS, turn off feature

security holes, and force email encryption,

Android can go from scary to OK to carry.

Bring Your Own Device is simple

in concept, but for IT the concept

is suspect. People want to carry

their own devices, actually over

350 million in the next few years.

With Mobile Device Management,

concerns about security fade away

while all the benefits stay in play.

MaaS stands for Mobility as a Service, we

believe so much in cloud infrastructure

that we made it our product’s name.

Cloud gives you instant-on, launch day

updates, lower total cost of ownership,

and elastic scalability. It’s time to think

literally out of the box.

Sharing documents on mobile devices is

simple; securely sharing documents becomes

a bit trickier. Consumer apps like Dropbox

have their place, but not in business. You

need a document management solution that

ensures corporate information is protected,

while providing employees a simple way

to access up-to-date documents anytime,

anywhere from their mobile devices.

IT knows the benefits of leveraging Mobile

Device Management; end users not so

much. We guarantee, though, that if you

make MDM enrollment simple – we mean

one-click simple – users will enroll devices

gladly to gain access to network resources.

Do you buy a car before you take a test drive,

or a house before a walk-thru? Your Mobile

Device Management service should be just

as transparent. Anyone who doesn’t offer

a preview is probably hiding something.

Ask for 30 days free, you deserve it.

Mobility should simplify life, not make

it harder. Employees don’t want to think

about connecting to resources, they simply

want to be connected. With Mobile Device

Management you can configure devices to

securely access the resources they need

when they need them.

Mobile Device Management isn’t just

about end users, it’s about simplifying

IT’s life as well. Some solutions require

complex setups with user guides that rival

the page count of “War & Peace.” The right

Mobile Device Management solution can

be robust without being complicated. Look

for streamlined workflows with a simple,

clear interface that automates time- and

resource-intensive MDM tasks.

The iOS mobile platform comes with

some of the best security features for the

enterprise, with its native encryption,

strong MDM APIs, and curated app store.

However, for further control like over-the-air

configuration, security policy management,

and sharing apps and docs, Mobile Device

Management is the only answer.

Despite the wonderful out-of-the-box

features of Apple iOS, some users look

for more control by Jailbreaking or

hacking the OS. Flexibility comes with a

price though, and that price is malware.

Detect and block these security sieves

with Mobile Device Management.

As connectivity gets faster, employees will

begin to stream more content. That’s perfect

if they are on their own data plan, but less

than perfect if the company is footing the bill.

And let’s not even begin to talk about the tall

tallies from roaming. Stay on top of expenses

and create policies within your MDM solution

to control data usage heading for the

stratosphere.

The tinier devices get, the easier they get

lost. All hope is not lost though, nor does

it mean IT has to spend all day playing

Sherlock Holmes trying to track devices

down. With Mobile Device Management,

employees can start the hunt from their own

self service portal, complete with integrated

maps that will show with pinpoint accuracy

where the device resides.

While there are native applications

that can do the basics of Mobile Device

Management, only a true MDM solution

will make IT’s life easier. Over-the-Air

configuration, full and selective wipe, app

management, secure document sharing,

and safeguards for privacy of employee

data are the hallmarks of true MDM.

It seems like every day there’s a new OS

update for the popular mobile platforms.

While users might be infatuated with all the

new bells and whistles, IT knows the havoc

these wreak behind the scenes. Mobile

Device Management lets you block devices

that fall out of the corporate standard and

allows for real-time communication to tell

employees it’s time to roll back.

Mobile devices freed communications

to an anytime, anywhere activity, so

why should management of the devices

be any different? If employees have to

bring a device to IT for enrollment or

configuration, you’re doing something

wrong. True MDM works wherever IT

and end users need it to.

Even before the proliferation of Bring

Your Own Device, employees have

always had apprehension over IT playing

the role of Big Brother. With Mobile

Device Management corporate security

professionals can create policies to

restrict what IT does and does not see.

On-premises is so 90s. Why spend weeks

or even months deploying an on-premises

Mobile Device Management solution,

when cloud offers the same security

and control without the added costs

and complexities of deploying hardware

and software, and dedicating additional

resources to support the solution on an

ongoing basis?

BlackBerry has taken a lot of lumps recently,

but there’s no denying the devotion to

BlackBerry for the original killer app: email.

Still, time marches on and people want

options. If you find yourself with one foot

in BlackBerry and the other in Android and

iOS, only Mobile Device Management can

manage all three from one console.

IT shouldn’t have to handle every

mobile issue, and with Mobile Device

Management they don’t have to. Simple

functions like resetting passwords, finding

out where the device might have been left

behind (usually at home) and checking data

usage can all be handled through Mobile

Device Management self-service portals.

Not only can you be up and running with

cloud-based Mobile Device Management

in mere minutes, the time savings continue

once the solution is in place. Over-the-

air enrollment and management, doc

distribution and app control save countless

hours in productivity for end-users and

give IT time to focus on higher value

activities for the organization.

You can’t protect what you don’t know

about. Smartphones and tablets make

connecting to your email servers a snap for

end users without any IT intervention. Ask

yourself how many devices are connected

to your corporate systems and then check.

Chances are the number will be much

higher than expected. With MDM, you

know who is connected where – always.

Apple’s Volume Purchasing Program (VPP)

enables you to purchase publically available

apps or specifically developed third-party

apps in bulk. MDM integrates with Apple’s

VPP for order management and tracking of

volume purchases, distribution of application

redemption codes and licenses, application

installation and compliance monitoring. And

the best benefit is not needing to track APP

purchases on a sticky note.

People love their phones, but it’s generally

not the hardware that sets our hearts

aflutter – it’s the personal experience of

apps, photos or your child’s voice as your

ringtone. No one wants these precious

assets compromised. With the right MDM

solution personal and corporate never

cross streams, and when someone leaves

the company you can wipe their corporate

data with no loss to their true device value.

Medicine, education, retail, finance…and

countless other industries have transformed

the concept of apps from time-wasters to

time-enablers. Then there are other apps

which have no place in a corporation. With

MDM you can control the apps that make it

to the device and the ones that should be

left in the app store for after work.

Gen Y and Millennials are flooding the

work force and these digital natives live

and die by their mobile devices. You

don’t want to tell this next generation

of best and brightest workers they are

constrained to the old ways of business

and communicating. Say yes to the devices

they know best and reap the rewards.

End users and IT rejoice when mobility works

seamlessly and is easy to manage. Mobile

Device Management will evolve over the next

few years, but it certainly won’t go away.

Start making your life and the lives of those

you support easier now - start using MDM.

The

of Mobile DeviceManagement

AB C s‘