M-Apps in Smart Cities

Mobile Application Services

Based Upon

Open Urban Government Data

Agnes Mainka, Sarah Hartmann, Christine Meschede, Wolfgang G. Stock

Wednesday, 25/Mar/2015, iConference, Newport Beach, CA

Sm

art C

ity A

pp

s

Early morning…

What has happenedin the world?

Do I need a jacket today?

Sm

art C

ity A

pp

s

Using my bump appto report all potholesto the city

On the way…

Op

en

D

ata

?

What happens then?

?

DDohler

Pete Dungey

VDOT

City

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me

nt

Data

?

Statistics

How is the data gathered?

Oliver Tacke

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Data

?

Statistics

How is the data gathered?

Oliver Tacke

User generated

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Data

?

Statistics

How is the data gathered?

Oliver Tacke

Sensors

User generated

Statistics

How is the data gathered?

Oliver Tacke

User generated

Sensors

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Data

?

How is the data used?

CITY OPEN DATA PORTAL

• Online and Free• Machine readable• Creative Commons• ...…

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Data

?

CITY OPEN DATA PORTAL

OTHER DATA

?

How is the data used?

???

businesscitizens

city administration

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Data

?

Ca

se S

tud

y

24 Informational World Cities

Data Collection

Are mobile apps (m-apps) available on governmentwebsites?

https://open.wien.gv.at/site/anwendungen/

link to

Ca

se S

tud

y

What is the app about?

!

Categories maydiffer in the variousapp stores

Pro

ble

ms

What is the app about?

Categories maydiffer in the variousapp stores

!Poor app description

Pro

ble

ms

What is the app about?

Categories maydiffer in the variousapp stores

!Poor app description

Poor translation ofdescriptions

Pro

ble

ms

Inv

est

iga

tio

n

Hypotheses

Nearsoft Inc

Citizens develop urban m-apps

M-apps with many topics and feature are more often downloaded

Equal m-apps for different operating systems

Apple Inc.

Google Inc.

jayRaz

loac

M-apps which call for citizens engagement are often downloaded

Hypotheses

Nearsoft Inc

Citizens develop urban m-apps

M-apps with many topics and feature are more often downloaded

Equal m-apps for different operating systems

Inv

est

iga

tio

n

Apple Inc.

Google Inc.

jayRaz

loac

M-apps which call for citizens engagement are often downloaded

Hypotheses

Equal m-apps for different operating systems

Apple Inc.

Google Inc.

Nearsoft Inc

Citizens develop urban m-apps

M-apps with many topics and feature are more often downloaded

Inv

est

iga

tio

n

jayRaz

loac

M-apps which call for citizens engagement are often downloaded

Hypotheses

Nearsoft Inc

M-apps which call for citizens engagement are often downloaded

M-apps with many topics and feature are more often downloaded

Equal m-apps for different operating systems

Nearsoft Inc

Citizens develop urban m-apps

Inv

est

iga

tio

n

Apple Inc.

Google Inc.

jayRaz

loac

Typology of M-Apps: Topics

# amount of m-apps categorized as (topic)

Mobility

Points of Interest(POI)

Education

Information Awareness

Health

Public Safety

# = 263

# = 198

# = 100

# = 178

# = 61

# = 18

Re

sult

s471 m-apps in total

Typology of M-Apps: Features

# amount of m-apps categorized as (feature)

# = 312

# = 253

# = 28

# = 82

# = 17

# = 16

# = 17

# = 10

GPS

Map

Payment

Game/Achievements

User Feed

Real Time Information

Problem Identification

Problem Resolution

Re

sult

s471 m-apps in total

Points of Interest

Single Topic # 221Multi Topic # 42

Topics: Example

# 263 R

esu

lts

Topics: Example

Education

City # 73School/University #

27

# 100 R

esu

lts

Features: Example

# m-apps with feature Game/Achievements 28

Topic: Education/City & POI/Single Topic

Re

sult

s

Features: Example

10 m-apps with feature Problem Resolution

17 m-apps with feature Problem Identification

Topic: Information Awareness/Government

Re

sult

s

Developer

Vienna

84.71%m-apps developed bygovernment agencies

Hong Kong

0%m-apps developed bygovernment agencies

Re

sult

s

Operating Systems

Vienna Hong Kong

# of m-apps # of m-apps

0 20 40 60 80

Mobile Web App

iOS

Android

Windows Phone

Other Mobile

Device

0 20 40 60 80

Mobile Web App

iOS

Android

Windows Phone

Other Mobile

Device

Re

sult

s74 m-apps in total 85 m-apps in total

More Topics/Features

= More Downloads?

100-500 downloads

Re

sult

s

100,000-500,000 downloads

5,000-10,000 downloads

More Topics/Features

= More Downloads?

1,000,000 - 5,000,000 downloads

Re

sult

s

Call for eParticipation

= More Downloads?

Problem Identification Problem Resolution

Plantilla Awesome Inc. Jasmin Hamadeh

Most m-apps with these features have100-500 & 1.000-5.000 downloads

Re

sult

s

Developer & Operating Systems

VS

1 m-app4 operating systems

1 m-app1 operating system

citizens city administration

Co

ncl

usi

on

Topics/Features

many topics

+ many features

____________________

= lots of downloads

P

Co

ncl

usi

on

eParticipation

Steven Feather

DDohler

call for eParticipation

= lots of downloads

Co

ncl

usi

on

Can Open Data help to improve

eParticipation?

Futu

re R

ese

arc

h

Questions?

Presented by:Agnes MainkaEmail ME: [email protected] ME: @Agnieszka_Em

Sarah HartmannEmail ME: [email protected] ME: @HartmannSa

Tha

nk

Yo

u

M-Apps

Re

fere

nce

sAnne‘s Amsterdam: https://itunes.apple.com/us/app/annes-amsterdam/id520476666?mt=8

Bicing: https://itunes.apple.com/es/app/id303950687?mt=8https://play.google.com/store/apps/details?id=es.bcn.bicinghttp://www.windowsphone.com/es-es/store/app/bicing/e4d0cc3a-8083-4bcc-b06c-f39619669826http://appworld.blackberry.com/webstore/content/19182180/?lang=es

Boston Citizens Connect: https://play.google.com/store/apps/details?id=gov.cityofboston.citizensconnect

Defis in Wien: https://itunes.apple.com/at/app/defis-in-wien/id577773995

Food Safety: https://itunes.apple.com/hk/app/shi-wu-an-quan-food-safety/id809676158?mt=8&l=enhttps://play.google.com/store/apps/details?id=com.fehd&hl=en_GB

Kurzparkzonen Lite: https://play.google.com/store/apps/details?id=com.stprograms.kurzparkzonenwien

mDubai: https://play.google.com/store/apps/details?id=com.deg.mdubaihttps://itunes.apple.com/app/id619712783

myENV: https://play.google.com/store/apps/details?id=sg.gov.nea#?t=W251bGwsMSwyLDIxMiwic2cuZ292Lm5lYSJd

MyObservatory: https://play.google.com/store/apps/details?id=hko.MyObservatory_v1_0&hl=en_GB

SF Trees: https://play.google.com/store/apps/details?id=com.elbatrop.sftrees

Sydney Culture Walks: https://itunes.apple.com/au/app/sydney-culture-walks/id818861652?mt=8

Toilets in Paris: https://play.google.com/store/apps/details?id=com.magetys.sanisettes

UP2CODE: https://play.google.com/store/apps/details?id=com.seeclickfix.up2code.app

Vienna City Bike: https://appworld.blackberry.com/webstore/content/20077963/?lang=de&countrycode=AT

Wien Mobil - Stadtplan: https://play.google.com/store/apps/details?id=at.xylem.wienmobil