A Summer Training Report For Lupin Limited Submitted to NARMADA COLLEGE OF SCIENCE AND COMMERCE, BHARUCH Affiliated to VEER NARMAD SOUTH GUJARAT UNIVERSITY, SURAT In partial fulfilment of the Requirement for the degree of BACHELOR OF BUSINESS ADMINISTRATION Submitted By GANDHI RAJAT SURESHBHAI Roll no: 07 TY BBA (Semester-V) Narmada College of Science and Commerce BBA Programme 1
This is the report of my first Summer training in BBA at Lupin, Ankleshwar plant. This whole report is prepared by me with the help of information provided by the company. Production, Dispatch, Store-warehouse, Purchase, Financial, HR departments are included in this project.
This project also include a Mini Project on "Job Satisfaction". I complete this project with the help of Random Survey method. I hop this report will help you in your study.
For any kind of query or correction in the project contact me through email- [email protected] facebook- www.facebook.com/rajat.gandhi28
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
A
Summer Training Report
For
Lupin Limited
Submitted to
NARMADA COLLEGE OF SCIENCE AND COMMERCE, BHARUCH
Affiliated to
VEER NARMAD SOUTH GUJARAT UNIVERSITY, SURAT
In partial fulfilment of the
Requirement for the degree of
BACHELOR OF BUSINESS ADMINISTRATION
Submitted By
GANDHI RAJAT SURESHBHAI
Roll no: 07
TY BBA (Semester-V)
Narmada College of Science and Commerce
BBA Programme
Zadeshwar
Bharuch
MAY – JUNE – 2014.
1
COMPANY CERTIFICATE
2
College Certificate
3
Declaration
I, Rajat Gandhi S., hereby declare that the report on summer training and project
work entitled “Job Satisfaction” is a result of my own work & my indebtedness to
other work / publications, if any, have been duly acknowledge.
Place: Bharuch
Date: 21/06/2014 Rajat Gandhi S.
4
Acknowledgement
I am a student of BBA at Narmada College of Science & Commerce, Bharuch. First of all I would
like to thank to Mr Digant chhaya (Head, HR) for allowing me to do training in Lupin Limited. I
would also like to thank to Mr Hemant Rana (Executive, HR), Mr Saurabh Mehta (Executive,
HR) & Bhavesh Prajapati (Officer, HR) spending their precious time during the HR session.
I also would like to thank to Mr. Hitesh Modi (Store executive) & Prakash Dixit (Executive,
QA).
I would like to thank to our college Principal Dr. B.M. Raval & HOD of BBA, Mrs. Smita Nair for
giving me such opportunity to complete my training in such organization. I also would like to thank
to Mr Sandeepan Bandopadhyay.
And finally, I would like to thank to each and every member of Lupin Limited for their kind support.
5
INDEX
Sr. No Subject Page No.
1 General Information 1
2 Production Department 14
3 HR Department 27
4 Finance Department 43
5 Purchase / Stores Department 49
6 Quality Assurance 57
7 Dispatch & Logistics 64
8 Mini Project 66
6
List of Tables
Sr. No. Subject Page No.
1 Milestones 6
2 Awards 7
3 Board of Director 8
4 Management Team 9
5 Performance Graph 10
6 Subsidiary Companies 11
7 Present Product Mix 13
8 Uniform Policy/Rainy wear 29
9 Shift Time 31
10 Taxes 47
11 Movement of Share Price 48
12 Mini project criteria 69-89
List of Graph
Sr. No. Subject Page No
1 Sales 10
2 Profit 10
3 Performance Appraisal system 38
4 Job satisfaction 70-89
List of Charts
Sr. No. Subject Page No
.1 Lupin’s Value 3
2 Production departmental structure 15
3 Process of TA 18
4 HR departmental structure 28
5 Finance departmental structure 44
6 Purchase/store departmental structure 50
7 Process of Purchase 53
8 Receipt of Raw material 54
9 Issue of Raw material 55
7
10 Q.A departmental structure 58
11 Types of Calibration 63
8
9
The Meaning of LUPIN:-
L= Learning organization.
U= Unity (Team Work).
P= Performance to achieve the best.
I= Involvement
N=Nature the culture.
10
Lupin’s Value:-
11
1.1 Background of Lupin
Lupin Limited was established in 1968 by Dr. Desh Bandhu Gupta with 600 Employees .It is
the manufacturer of Active Pharmaceutical Ingredients, Pharmaceutical Raw Material,
Drugs and Pharmaceutical products.
Headquartered in Mumbai, India. Lupin Limited today is an innovation led transnational
pharmaceutical company producing a wide range of quality, affordable generic and branded
formulations and APIs for the developed and developing markets of the world.
Lupin first gained recognition when it became one of the world’s largest manufacturers of
Tuberculosis drugs.
Lupin’s world class manufacturing facilities, spread across India and Japan, have played a
critical role in enabling the companies realize its global aspirations. Benchmarked to
International standards, these facilities are approved by international regulatory agencies
like US FDA ( US Food and Drug Administration), UK MHRA ( UK Medicines and
Healthcare Product Regulatory Agency) , Japan’s MHLW (Ministry of Health Labour and
Welfare), TGA (Therapeutic Goods Administration) Australia, WHO (World Health
Organization), and the MCC (Medicines Control Council) South Africa.
The Company's US revenues grew by 54% to 36,830 million during FY 2013, up from
23,930 million in FY 2012. The Brands business contributed 21% of total US sales whereas
the Generics business contributed 79% during FY 2013. The Company aims to strengthen
its branded portfolio with the launch of additional products
Lupin’s Drugs and products reach over 70 countries in the world. Today, Lupin has
emerged as the 5th largest and the fastest growing Top 5 company in the U.S, the only
Asian company to achieve that distinction. The company is also the fastest growing, top 5
pharmaceutical players in India and the fastest growing top 10 Generic players in Japan
and South Africa.
12
1.2 Objectives
√ Enable you to make a smooth & harmonious beginning with organisation & the work
environment.
√ To provide uniform guidelines & standardized procedure for the implementation of various
policies.
√ To communicate HR related policies as established and amended by the management.
1.3 Vision Statement
AN INNOVATION LED TRANSNATIONAL PHARMACEUTICAL COMPANY.
13
1.4 Milestones:-
Year Milestones
2014 Lupin Acquires Laboratories Grin, Mexico; Specialty Ophthalmic Company; Enters the Latin American Market.
2013 Inauguration of new plant at Nagpur.
2011 Lupin Acquires I'rom Pharmaceuticals through its Japanese Subsidiary.
2008Lupin acquired stake in Generic Health Pty Ltd., in Australia.
Lupin acquired Pharma Dynamics in South Africa.
2007
Lupin acquired Vadodara based Rubamin Laboratories Ltd.
Lupin acquired Kyowa Pharmaceutical Industry Company Limited, a leading Generic Company in Japan.
2005
US FDA and MHRA (UK) approvals were received for Goa.
New Lovastatin plant at Tarapur was approved by the US FDA.
2004 WHO approval was received for Plants at Goa and Aurangabad.
2003 Lupin had successfully implemented SAP ERP across the Company to unify all business functions and processes.
2002 New Anti-TB facility was commissioned at Aurangabad.
2001
Lupin became the only Asian Pharmaceutical company to receive US FDA approvals for its sterile cephalosporin facility.
Lupin Chemicals Ltd, whose name was changed to Lupin Limited.
2000 Work commenced on the R&D Centre at Pune.
1997 7 ACCA at Ankleshwar got US FDA approvals.
1996 Government of India conferred the 'Best Exporter' Award on Lupin.
1992 Won FICCI's (Federation of Indian Chambers of Commerce and Industry) award for contribution towards rural development.
1989
Lupin Chemicals (Thailand) Ltd was established.Two Plants Ankleshwar and Mandideep received US FDA approvals for maintaining stringent quality standards.
1988 Cephalexin Plant at Mandideep and 7 ADCA plant at Ankleshwar went on stream.
1980 Lupin commissioned a formulations plant and an R&D center at Aurangabad.
1972 Lupin Laboratories Pvt Ltd was incorporated.
14
1968 Lupin commenced business.
1.5 Awards:-
Year Awards
2014 Ms Vinita Gupta - Forbes Asia Businesswomen - Power 50.
2013 Dr Kamal Sharma bags the Business Today Best CEO Awards 2013.
Dr Desh Bandhu Gupta (Founder and Chairman) won the Frost & Sullivan -
Lifetime Achievement Award.
Ms Vinita Gupta, CEO, Lupin Pharmaceuticals, bagged the Ernst & Young
– Source of data :- Collected through questionnaires.
– Data collection Method:-
1. I prepared questionnaires so that I can easily get the information
from the respondents.
2. The questionnaires was designed in 5 levels
a. Poor Satisfaction
b. Need to improve
c. Seldom satisfaction
d. Great Satisfaction
e. Extremely Delighted
– Field work & Experience:- The field of work in survey are not in any particular
department but, I complete my survey by contacting the different employees
from different departments.
– Sample Size- 50
78
Data Analysis & Interpretations
Scale Frequency of Response Frequency in Per.
Poor Satisfaction
Need to Improve
Seldom Satisfaction
Great Satisfaction
Extremely Delighted
Total
79
1) Satisfaction level regarding working life’s in an organization
Figure 1
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding working life in the organization. 8% of employees are poor satisfied,16% of employees believe that it needs to improve,18% of the employees are seldom satisfied, while 40% of the employees are Greatly satisfied and 18% of the employees are extremely satisfied.
80
2) Ability to balance work with their personal life
Figure 2
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the balance in their personal & professional life. 4% of employees are poor satisfied, 16% of employees believe that it needs to improve, 32% of the employees are seldom satisfied, while 32% of the employees are Greatly satisfied and 16 % of the employees are extremely satisfied.
81
3) Level of understanding of rules, responsibility & authority in organisation.
Figure 3
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the understanding of role, responsibility & authority in the organisation. 16% of employees are poor satisfied, 8%of employees believe that it needs to improve,20 % of the employees are seldom satisfied, while 38% of the employees are Greatly satisfied and 18% of the employees are extremely satisfied.
82
4) Level of understanding of HR and welfare policy
Figure 4
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding understanding of HR & Welfare policy. 10% of employees are poor satisfied, 22% of employees believe that it needs to improve, 16% of the employees are seldom satisfied, while 32% of the employees are Greatly satisfied and 20% of the employees are extremely satisfied.
83
5) Level of understanding of vision statement
Figure 5
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the level of understanding of Vision statement of the company. 16% of employees are poor satisfied, 18% of employees believe that it needs to improve, 22% of the employees are seldom satisfied, while 32% of the employees are Greatly satisfied and 12% of the employees are extremely satisfied.
84
6) Level of satisfaction regarding the physical condition of workplace & space.
Figure 6
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the Physical condition of workplace. 8% of employees are poor satisfied, 20% of employees believe that it needs to improve, 20% of the employees are seldom satisfied, while 24% of the employees are Greatly satisfied and 28% of the employees are extremely satisfied.
85
7) Satisfaction level regarding co-operation between different department
Figure 7
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the co-operation between departments. 4% of employees are poor satisfied,14% of employees believe that it needs to improve,18% of the employees are seldom satisfied, while 48% of the employees are Greatly satisfied and 16% of the employees are extremely satisfied.
Above table & chart is showing the level of satisfaction of employees regarding the inter-personal relationship with peers & subordinates. 24% of employees believe that it needs to improve, 20% of the employees are seldom satisfied, while 36% of the employees are Greatly satisfied and 20% of the employees are extremely satisfied.
87
9) The career path that respondent are able to see in the orgnisation
Figure 9
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the career path that they’re able to see at Lupin. 22% of employees believe that it needs to improve,20% of the employees are seldom satisfied, while 26% of the employees are Greatly satisfied and 32% of the employees are extremely satisfied.
88
10) Plan to work with Lupin in future.
Figure 10
Interpretation:
Above table & chart is showing the percentage of employees who wants to work with Lupin for different time period. 2% of employees wants to work with Lupin for less than 1 year, 16% of employees wants to work for 1-3 years with Lupin, other 16% employees wants to work for 4-6 years with Lupin while only 4% of the employees wants to work for 7-10 years, 12% of the employees wants to work for more than 11 years with Lupin, 16% employees liked to work with Lupin till their retirement while 34% employees’ decision is depends upon their growth.
89
11) Level of which company makes good use of employees skills.
Figure 11
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the use of employees’ skill & ability by the Lupin. 10% of employees believe that it needs to improve, 20% of the employees are seldom satisfied, while 46% of the employees are Greatly satisfied and 24% of the employees are extremely satisfied.
90
12) The freedom to try employee’s own method to do a job in better way.
Figure 12
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding giving the freedom to the employees to do work in their own method. 2% of employees are poor satisfied, 16% of employees believe that it needs to improve, 24% of the employees are seldom satisfied, while 34% of the employees are Greatly satisfied and 24% of the employees are extremely satisfied.
91
13) Quality of Training given by the Lupin.
Figure 13
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the Quality of training. 4% of employees are poor satisfied, the percentage of the employees who feel it need to improve & feel seldom satisfaction are same i.e 18%, while 32% of the employees are Greatly satisfied and 28% of the employees are extremely satisfied.
92
14) The chances to learning something new.
Figure 14
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the chances of learn something new.4% of employees are poor satisfied, 10% of employees believe that it needs to improve, 18% of the employees are seldom satisfied, while 34% of the employees are Greatly satisfied and 34% of the employees are extremely satisfied.
93
15) The way superior gets respondent’s view & take it when making the key decision.
Figure 15
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the way superior use the employees’ suggestion in the decision making. 10% of employees are poor satisfied, 20% of employees believe that it needs to improve, 16% of the employees are seldom satisfied, while 32% of the employees are Greatly satisfied and 22% of the employees are extremely satisfied.
94
16) The level of stress laid by the superior or the management.
Figure 16
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the level of stress laid by the superior. 6% of employees are poor satisfied, 14% of employees believe that it needs to improve, 30% of the employees are seldom satisfied, while 32% of the employees are Greatly satisfied and 18% of the employees are extremely satisfied.
95
17) The way by which management solve the problem of employees.
Figure 17
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the way by which management solve the employee’s problem. 4% of employees are poor satisfied, 18% of employees believe that it needs to improve, 14% of the employees are seldom satisfied, while 42% of the employees are Greatly satisfied and 22% of the employees are extremely satisfied.
96
18) Satisfaction regarding safety provided by the company.
Figure 18
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding the safety provided by the company. 2% of employees are poor satisfied, 14% of employees believe that it needs to improve, 20% of the employees are seldom satisfied, while 30% of the employees are Greatly satisfied and 34% of the employees are extremely satisfied.
97
19) The way employee’s skills match with job.
Figure 19
Interpretation:
Above table & chart is showing the level of satisfaction of employees regarding employees’ skills match with the Job. 10% of employees believe that it needs to improve, 20% of the employees are seldom satisfied, while 46% of the employees are Greatly satisfied and 24% of the employees are extremely satisfied.
98
20) Facility by which you (employees) feel more satisfied.
Figure 20
Interpretation:
Above table & chart is showing the facilities that can satisfy the employees more if they provide by the Lupin, Ankleshwar. 10% of the employees feel that if company provide them vehicle for movement within the plant, 50% of the employees wants the Good Quality of the food, 10% wants that company should arranged a yearly picnic for the employees while other 20% employees will feel more satisfaction if management allow the mobile inside the company to the employees.
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Findings
From the Survey of the 50 employees of the Lupin I found that,
1. Out of the 50 employees , 9 employees are extremely delighted with their working life in
Lupin, 20 employees are grate satisfied, 9 employees feel seldom satisfaction while 8
employees are think that it need to improve and 4 employees are poor satisfied with their
working life in the organization.
2. Out of the 50 employees , 8 employees are extremely delighted that they are able to
balance their personnel life with working life, 16 employees are grate satisfied, 16
employees feel seldom satisfaction while 8 employees are think that it need to improve
and 2 employees are poor satisfied.
3. Out of the 50 employees , 9 employees are extremely delighted with understanding of
rules, responsibility & authority at Lupin , 19 employees are grate satisfied, 10 employees
feel seldom satisfaction while 4 employees are think that it need to improve and 8
employees are poor satisfied.
4. Out of the 50 employees , 10 employees are extremely delighted that they are able to
understand the HR & welfare policy , 16 employees are grate satisfied, 8 employees feel
seldom satisfaction while 11 employees are think that it need to improve and 5 employees
are poor satisfied. I found that many employees are not able to understand the HR &
welfare policy.
5. Out of the 50 employees , 6 employees are extremely delighted with understanding of the
Vision statement of the company , 16 employees are grate satisfied, 11 employees feel
seldom satisfaction while 9 employees are think that it need to improve and 8 employees
are poor satisfied.
6. Out of the 50 employees , 15 employees are extremely delighted, 12 employees are
grate satisfied, 10 employees feel seldom satisfaction while 10 employees are think that it
need to improve and 4 employees are poor satisfied with the physical condition of
workplace.
7. Out of the 50 employees , 8 employees are extremely delighted with co-operation
between the departments, 24 employees are grate satisfied, 9 employees feel seldom
satisfaction while 7 employees are think that it need to improve and 2 employees are poor
satisfied. Here, I found that most of the employees are satisfied with the co-ordination
between departments.
100
8. Out of the 50 employees , 10 employees are extremely delighted with their interpersonal
relationship with their peers & superior, 18 employees are grate satisfied, 10 employees
feel seld-om satisfaction while 12 employees are think that it need to improve and none of
the employees are poor satisfied. I found that interpersonal relationship between
employees are very piece full
9. Out of the 50 employees , 16 employees are extremely delighted that they are able to
see their career path in Lupin, 13 employees are grate satisfied, 10 employees feel seldom
satisfaction while 11 employees are think that it need to improve and none of the
employee are poor satisfied. I found that most of the employees are able to see their
career path at Lupin.
10. Out of the 50 employees , 17 employees think that their plan to work with Lupin is
depends upon their personal growth, 8 employees wants to work with Lupin till their
retirement, 6 employees wants to work for 11 years or more than it, out of 50, 2 employees
like to work for 7-10 years with Lupin, 8 employees for 4-6 years, 8 employees for 1-3
years while only one employees wants to work with Lupin for less than a year.
11. Out of the 50 employees , 12 employees are extremely delighted that company makes
good use of employees skill, 23 employees are grate satisfied, 10 employees feel seldom
satisfaction while 5 employees are think that it need to improve.
12. Out of the 50 employees , 12 employees are extremely delighted with freedom to do job in
their own method, 17 employees are grate satisfied, 12 employees feel seldom satisfaction
while 8 employees are think that it need to improve and 1 employees are poor satisfied. I
found that most of the employees are satisfied with the freedom to do job in their own way
to do job in better way.
13. Out of the 50 employees , 14 employees are extremely delighted with the quality of
Training given by the Lupin, 16 employees are grate satisfied, 9 employees feel seldom
satisfaction while 9 employees are think that it need to improve and 2 employees are poor
satisfied.
14. Out of the 50 employees , 17 employees are extremely delighted with the chance to learn