Copyright © 2007 LS Software Pvt. .Ltd. All rights reserved Presents www.lssoftware.com
Nov 03, 2014
Copyright © 2007 LS Software Pvt. .Ltd. All rights reserved
Presents
www.lssoftware.com
LS Software Pvt Ltd
Company Profile
LS software Pvt Ltd is a IT services company delivering business solutions to its clients. LS started its information technology outsourcing services about 16 years ago. Today, LS delivers a portfolio of information technology, human resources and business process outsourcing services to clients in the manufacturing, financial services, healthcare, communications, tourism and consumer and retail industries around the globe.
It was in 1996 that we pioneered 360 degree appraisal services in India.
Who we are…
LS Software Pvt Ltd
What we do…
• Customized IT Solutions
• HR Services
• BPO Services
Copyright © 2007 LS Software Pvt. .Ltd. All rights reserved
Our core values…• Customer Orientationlistening to our customers and putting their needs first
• Integrity complete honesty and sincerity in all we do
• Excellence striving for superior quality in even the smallest task
• Teamwork respecting each individual and contributing equally to the success of each effort
• Communication open, honest give-and- take with customers and each other
• Entrepreneurship passion, risk taking and the ability to see the possibilities in the future
LS Software Pvt Ltd
The 360 Degree Appraisal System
The 360 Degree Appraisal System is a performance management tool used to evaluate and provide feedback on the skills and competencies of individuals in an organization. It is a powerful way to ensure that people are performing and developing to their potential.
With over 90 percent of Fortune 1000 companies using 360 Degree Appraisal, it is internationally recognised as the most reliable tool for employee appraisal and performance management
LS Software Pvt Ltd
The 360 Degree Process
LS Software Pvt Ltd
Why opt for 360 Degree Appraisal?
Sometimes we don't see ourselves as clearly as others see us.
LS Software Pvt Ltd
Why opt for 360 Degree Appraisal? Contd…
It is the ideal tool to identify strengths and weaknesses of employees or a division
or the company for:
• Reliable management evaluation/assessment
• Improved organizational & employee development
• Better team development
• Comprehensive & reliable multi-channel feedback
• Remuneration qualification
• Better customer service
• Reducing discrimination risk
• Promotion/layoff qualification
LS Software Pvt Ltd
The benefits of 360 Degree feedback.
• Perception is reality and this process helps individuals to understand how others perceive them
• Uncover blind spots • Feedback is essential for
learning • Individuals can better manage
their own performance and careers
• Quantifiable data on soft skills
• Increases communication between team members
• higher levels of trust and better communication as individuals identify the causes of breakdowns
• Better team environment as people discover how to treat others how they want to be treated
• Supports teamwork by involving team members in the development process
• Increased team effectiveness
To the individual: To the team:
Copyright © 2007 LS Software Pvt. .Ltd. All rights reserved
The benefits of 360 Degree feedback contd..
• Reinforced corporate culture by linking survey items to organizational leadership competencies and company values • Better career development for employees • Promote from within • Improves customer service by having customers contribute to the evaluation process • Conduct relevant training
To the organization:
Copyright © 2007 LS Software Pvt. .Ltd. All rights reserved
Why opt for LS 360 Degree Appraisal?
We guarantee unmatched expertise and technological prowess developed over decade
of interaction in the HR domain with more than nine years of appraisal services!
LS takes full responsibility for Development, Deployment, Administration and
Analysis of 360 degree appraisal for our clients.
“Feedback expertise, passion and experience“
LS Software Pvt Ltd
Why opt for LS 360 Degree Appraisal? Contd…
LS 360 degree appraisal also offers:
• Minimum administrative back-end time from your organization
• Optimal flexibility & customization to suit your specific
needs /analysis
• Highly reliable reports
• Clear presentation of training needs
• Graphical analysis enabling easy comprehension
LS Software Pvt Ltd
LS 360 Degree Appraisal-Operational Aspects
Web Based System
Security and Confidentiality
Organisational Feedback
LS Software Pvt Ltd
LS 360 Degree Appraisal Process
The steps in the LS 360 Degree appraisal exercise are:
Respondent Nomination
Feedback Phase
Analysis & Report Generation
LS Software Pvt Ltd
Appraisal Parameters
Appraisals are done on client-specified appraisal parameters, like:
Communication
Self Confidence
Adaptability
Commitment to excellence
Aggressiveness
Problem Solving Ability
Customer Focus
Strategic Thinking
LS Software Pvt Ltd
Some of the reports we offer are:
Comparative Analysis of Ratings
Comparison with Best and Average-in-Class
Distribution of Ratings
Qualitative Analysis
Strength/Areas of Development Analysis
Growth Analysis
Order of Competency
Perception Gap Analysis
Bias Analysis
Toppers & Others
Appraisal Reports
LS Software Pvt Ltd
Top Management Reports
Additionally, LS can also provide executive summary of analysis and reports
for utilization by the Top Management, including:
• Top Performers of the organization
• Strength/Areas of Development Analysis of the organization
• Order of Competency of the organization.
LS Software Pvt Ltd
Comparative Analysis of Ratings
Questionnaire: Dimension - CUSTOMER ORIENTATION
• Q1 Creates a compelling customer focused vision to position the organization as the
foremost choice of customers.
• Q2 Creates an environment that motivates and energizes his/her team to single-mindedly
pursue customer satisfaction.
• Q3 Continuously updates self on the customers' business needs and organizational dynamics.
• Q4 Creates a culture of actively seeking, acting and ensuring closure on customer feedback.
• Q5 Overall.
LS Software Pvt Ltd
Comparison with Best, Average-in-Class
Legend for X-Axis : DIMENSIONS
1 = Customer Orientation
2 = Strategic Thinking
3 = Self Confidence
4 = Global Thinking & Action
5 = Aggressive Commitments
Best in Class = Average of Top 25% in the Level/Class
Average = Level/Class Average
LS Software Pvt Ltd
Distribution of Ratings Dimension: COMMUNICATION ORIENTATION
Is an ambassador of the company with all the stakeholders
1 2 4 3 1 0
Communicates success and failure across all levels of organization
1 3 3 3 1 0
Communicates effectively with a clear objective of creating a positive impact
1 5 4 1 0 0
Interacts with all internal and external agencies in professionally
1 1 7 1 0 0
Listens objectively and understands the view points of others
0 6 2 2 0 1
Overall on Communication Orientation 5 4 2 0 0 0
A CNRSF
LS Software Pvt Ltd
Legend for X-Axis:DIMENSIONS
1 = Customer Orientation2 = Strategic Thinking3 = Self Confidence4 = Global Thinking & Action5 = Aggressive Commitments
Growth Analysis - Ratings
LS Software Pvt Ltd
Our other HR Services…
Employee Satisfaction Survey (ESS)Our employee perception surveys and job satisfaction surveys have shown a direct correlation between employee's perceptions of their organization's culture and that organization's ability to achieve successful outcomes, including increased productivity, lower employee turnover and higher profitability.
Performance Management systems (PMS)The goal of the PMS is to link the individual and the group objectives to the mission of the Organizational objectives. Steven Covey suggests that we “begin with the end in mind”. The goal of PMS is to help the employees to improve their performance and their effectiveness.
LS Software Pvt Ltd
Our Clientele…
Today our 360 degree clientele ranges from small and mid-sized companies to large multinational corporations in almost all sectors…
LS has worked with clients whose businesses are as diverse as Software units, BPOs, Hardware manufacturers, Biomedical units Consumer care firms,FMCG etc.
LS Software Pvt Ltd
Some of our major clients…
WeP Peripherals
Wipro Technologies
Hexaware Technologies
Copyright © 2007 LS Software Pvt. .Ltd. All rights reserved
"With ICICI One Source employees spread across the globe, any appraisal program that we undertook had not only to adhere to the highest quality, but also have the capability to encompass multi-location respondents. The LS 360 degree program has proved more than capable in meeting both requirements.”
Aashu Calapa
Vice President- Human Resources
ICICI One Source
What some of our participants have to say…
LS Software Pvt Ltd
Testimonials … contd.
“The crux of the 360 degree process is flawless execution, eye for detail and complete integrity in terms of guaranteeing confidentiality. A trusted
external partner adds to the credibility of the entire process. LS Software has been handling the 360-degree feedback processing for Wipro for over six years. I guess that speaks a lot for itself, when it comes to their competence
and quality." Ranjan AcharyaCorporate Vice President- HR DevelopmentWipro Corporation
LS Software Pvt Ltd
Testimonials … contd.
“360 degree appraisal is a very sensitive exercise. However, the
Internet-based LS 360 degree process has been a real success
thanks to the commitment and expertise displayed by LS Software.”
Ritu MehraManager HR WeP Peripherals
LS Software Pvt Ltd
To enquire on conducting LS 360 Degree Degree Appraisal in your organisation
Contact us at:
Email: [email protected]
Tel: +91 80 41313938
Mobile:+91 98868 44576
www.lssoftware.com
Postal Address:
No 4, 3rd floorSt Patrick's ArcadeBrigade RoadBangalore-560 025India.
Contact us:
LS Software Pvt Ltd
Thank you!Thank you!