MAKING IT PERSONAL AND MAKING IT MATTER LPi Webinar Series 18 th Feb 2015
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MAKING IT PERSONAL AND MAKING IT MATTERLPi Webinar Series 18th Feb 2015
A QUESTION FOR YOU
What does personalisation of
learning mean to you?
What does personalisation of
learning mean to you?
PERSONALISATION – A DEFINITION
Def. - the tailoring of pedagogy, curriculum and learning environments by learners or for learners in order to meet their different learning needs and aspirations.
PERSONALISATION – A REALITY CHECK
A confusion between Individualism vs personalisation has led to panic
For organisational learning, there is a balance to be struck between individual needs and strategic drivers
The fine balanceBUSINESS DRIVERS / INDIVIDUAL DRIVERS
MAKING IT MATTER – MOTIVATION AND PURPOSE
ControllabilityValue of learning taskEfficacy
Successful personalisation relies on motivation
MOTIVATION
Understanding the journey – the strategic goals of the organisation need to be well understood and communicated in a motivating way
Understanding your role in the journeyDESIRE TO LEARN
Diagnostics help to create a learner environment that balance personal preferences with business needs
Self determinationGETTING TO KNOW YOU
Choice or choice architecture?Making it easier for learners to thrive by designing the right environment and curating quality resources
Thoughtful designSOMEONE CARES
Lessons from positive psychology
BUILDING TO THRIVE
Frredickson, B (2011) Positivity: Groundbreaking Research to Release Your Inner Optimist and Thrive Oneworld publications
A QUESTION FOR YOU
Interest – exploration Gratitude – creativitySerenity – resilienceHope - inventiveness
How can we build these factors into learning design?
How can we build these factors into learning design?
Appreciative enquiry vs gap analysisIDENTIFYING WHAT WORKS
Isen and her colleagues show that when people feel good, their thinking becomes more creative, integrative, flexible and open to information
Alice M. Isen and Barbara Means (1983). The Influence of Positive Affect on Decision-Making Strategy. Social Cognition: Vol. 2, No. 1, pp. 18-31
PERSONALISATION IN PRACTICE
L&D as the facilitator, not the gatekeeperENABLING LEARNING
The desire to control and measure can suffocate learning and innovation
LESSONS FROM KNOWLEDGE MANAGEMENT
Published by Steve Dale in his blog post ‘New Paradigms For Collaboration & Knowledge Sharing’, www.stephendale.com April 2012
Creating the right environment isn’t just providing solutions, it’s creating a choice architecture for learning that evolves
CREATING A LEARNING ENVIRONMENT
PERSONALISATION THROUGH CONTEXT AND CHOICE
It’s why we see ‘The Learning Ecosystem’ as one of the most useful concepts in recent years – it reflects the reality of the learning mix.
Personalisation doesn’t need a unique content, it requires context
The ecosystem will differ depending on the needs, culture and objectives of each discreet business area. It should then enable individuals to explore.
THERE IS NEVER ONE SIZE FITS ALL
An ecosystem isn’t a technology architecture, a curriculum or career paths – it’s a combination of this and more, driven by the input, use and refinement by each learner
IT RELIES ON EVERY INDIVIDUAL
Understanding the complete learning journeyBUILD THE ECOSYSTEM
Increased Market Share
Talent Management
Talent Management
Performance Support
Performance Support
Structured Learning
Structured Learning
Knowledge Management
Knowledge Management
Social networking and
collaboration
Social networking and
collaboration
Access to ExpertsAccess to Experts Based on The e-Learning Guild Survey Learning and Performance Ecosystems: Current state and
challenges, Steve Foreman January 2015
A QUESTION FOR YOU
What roles will individuals play in
creating a ‘personalised’ ecosystem?
What roles will individuals play in
creating a ‘personalised’ ecosystem?
Business Analysis
Learning Modalities
and Preferences
Learning Modalities
and Preferences
Technical Architecture
Technical Architecture
Evaluation and MetricsEvaluation
and Metrics
Understanding the complete learning journeyBUILD THE ECOSYSTEM
LEARNING ECOSYSTEMLEARNING
ECOSYSTEM
MAKING IT COUNT – ORGANISATIONS VIEW
Getting to the real needECOSYSTEM DESIGN
It takes a deep dive to get this right
A partnership approach is vital
Real issues, real solutionsFOCUS ON WHAT MATTERS
Increased Market Share
Gap Analysis
Appreciative Enquiry
The Value Chain – flexible, agile and effectiveFOCUS ON WHAT MATTERS
Increased Market Share
Better customer insights
Better customer insights Better
product fit
Better product
fit
Better delivery quaity
Better delivery quaity
Quicker to
market
Quicker to
market
More referrals and case studies
More referrals and case studies
Product quality
Product quality
Customers and market
Processes
References
Better market intelli-gence
Better market intelli-gence
Learning need
Learning need
Learning need
ECOSYSTEM DESIGN
A learning ecosystem design where knowledge is emergent
THE ECOSYSTEM FOR COMPLEX MANUFACTURING (MEDICAL)
Where learning and knowledge flows
THE ECOSYSTEM FOR CALL CENTRES
MAKING IT!
The roles needed in creating the right environment
PERSONALISATION
FacilitatorsLearning DesignersSubject Matter ExpertsChampionsMotivated learners!
Practical solutions
PERSONALISATION
Learning scaffolds that enable explorationCommunities that reflect working realityDiagnostics that filter and focusLearner generated content
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