LOYALTY MANAGEMENT SYSTEM PROACTIVELY ENGAGE AND RETAIN YOUR VALUABLE CUSTOMERS Customers Engagement With LMS Via Following Mul� Channels, “BECAUSE 80% OF YOUR REVENUE IS ALWAYS GENERATED BY 20% OF YOUR LOYAL CUSTOMERS!” SMS MOBILE APP WEB USSD USSD #444# The “Loyalty Management System” (LMS) provides comprehensive end to end loyalty management programs to the end customer. With advance customer demographical and behavioral parameters analysis and the advanced rule crea�on, system Iden�fies and categorizes the loyal customer base. Solu�on comes with real-�me rewarding and redemp�on of loyalty points and offers with extensive partner and offer management. Furthermore, these customer profiles and operator partner profiles will be managed independently. Thus, operators are able to run mul�ple loyalty programs in parallel in the same system. The system allows loyal customers to redeem their points and offers from partner outlets and also, redeem their points on operator products. These purchasing transac�ons will be supported via SMS, USSD and through Mobile apps available on Android & iOS. LMS solu�on provides AI/ML based trend analysis and recommenda�ons for customer reten�on. Moreover, LMS con�nuously monitor your subscribers over a period and upgrade or downgrade them based on their network u�liza�on. Iden�fy Your Top Customers Extremely User-friendly Customer Interac�on Track performance of your marke�ng strategy real-�me Upli� Customer Loyalty & Reten�on