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Looking Out/Looking InLooking Out/Looking InFourteenth EditionFourteenth Edition
88Communication andCommunication andRelational DynamicsRelational Dynamics
CHAPTER TOPICSCHAPTER TOPICS
• Why We Form Relationships• Models of Relational Dynamics• Characteristics of Relationships• Communicating about Relationships
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22COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Why We Form RelationshipsWhy We Form Relationships
• Appearance• Is especially important in the early stages• Partners create “positive illusions,” viewing
another as more attractive over time
• Similarity• We like people who are similar to us• Similarity is more important to relational
happiness than communication ability
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33COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Why We Form RelationshipsWhy We Form Relationships
• Complementarily• Differences strengthen relationships when
they are complementary• Each partner’s characteristics satisfy the other’s
needs
• Reciprocal Attraction• We like people who like us – usually• People who approve of us, bolster our self-
esteem
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44COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Why We Form RelationshipsWhy We Form Relationships
• Competence• We like to be around talented people• If a person is too talented it can be difficult to
be around them because they make us look bad
• Disclosure• Revealing information about yourself can help
to build liking• Not all disclosure leads to liking
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55COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Why We Form RelationshipsWhy We Form Relationships
• Proximity• We are likely to develop relationships with
people we interact with frequently• Allows us to get more information about other
people and benefit from relationship
• Rewards• Social Exchange Theory
• Relationships that give us rewards greater than or equal to the costs of the relationship
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66COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Models of Relational DynamicsModels of Relational Dynamics
• A Developmental Perspective• Mark Knapp
• Rise and fall of relationships • Ten stages
• Other researchers• Coming together• Coming apart• Relational maintenance
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77COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Models of Relational DynamicsModels of Relational Dynamics
• Stages of Relational Development
Figure 8.1 Page 276
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88COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Models of Relational DynamicsModels of Relational Dynamics
• Knapp’s Ten Stages of the Relationship• Initiating
• Communication during this stage is usually brief• Usually follows a conventional formula
• Experimenting• After initial contact we decide if we wish to pursue
the relationship further• Uncertainty reduction
• The search for common ground
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99COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Models of Relational DynamicsModels of Relational Dynamics
• Knapp’s Ten Stages of the Relationship• Intensifying
• The interpersonal relationship begins to develop• The expression of feeling becomes more common
• Integrating• Parties begin to take on identity as a social unit• Partners begin to take on each other’s
commitments
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1010COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Models of Relational DynamicsModels of Relational Dynamics
• Knapp’s Ten Stages of the Relationship• Bonding
• Parties make symbolic public gestures• Commitment is increased during this stage
• Differentiating• The “We” orientation shifts back to “I”• The stage is likely to occur when the relationship
experiences its first feelings of stress
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1111COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Models of Relational DynamicsModels of Relational Dynamics
• Knapp’s Ten Stages of the Relationship• Circumscribing
• Communication decreases in quantity and quality• Restrictions and restraints
• Stagnating• No growth occurs• The relationship is a hollow shell of its former self
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1212COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Models of Relational DynamicsModels of Relational Dynamics
• Knapp’s Ten Stages of the Relationship• Avoiding
• Parties begin to create physical distance between each other
• Indirectly• Directly
• Terminating• Includes summary dialogue• Relationships don’t always move toward
termination in a straight line
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1313COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Models of Relational DynamicsModels of Relational Dynamics
• A Dialectical Perspective• Dialectical tensions
• Conflicts that arise when two opposing or incompatible forces exist simultaneously
• Several dialectical forces that make successful communication challenging
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1414COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Models of Relational DynamicsModels of Relational Dynamics
• A Dialectical Perspective• Dialectical tensions
• Connection versus autonomy• Openness versus privacy• Predictability versus novelty
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1515COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Models of Relational DynamicsModels of Relational Dynamics• A Dialectical Perspective
• Managing dialectical tensions• Denial• Disorientation• Alternation• Segmentation• Balance• Integration• Recalibration• Reaffirmation
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1616COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Characteristics of RelationshipsCharacteristics of Relationships
• Relationships Are Constantly Changing• Rarely stable for long periods• A cycle in which partners move through a series of
stages
• Relationships are affected by culture• A variety of differences can make relationships
between people from different cultures challenging
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1717COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Characteristics of RelationshipsCharacteristics of Relationships
• Relationships Are Affected by Culture• A variety of differences can make relationships
between people from different cultures challenging
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1818COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Communicating about Communicating about RelationshipsRelationships
• Content and Relational Messages• Content Messages
• The subject being discussed
• Relational Messages• How the parties feel toward one another
• Types of Relational Messages• Affinity• Immediacy• Respect• Control
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1919COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Communicating about Communicating about RelationshipsRelationships
• Metacommunication• Messages that people exchange, verbally or
nonverbally, about their relationship• Communication about communication• Important method for resolving conflicts in a
constructive manner• Can be used as a way to reinforce the
satisfying aspects of a relationship
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2020COMMUNICATION AND RELATIONAL DYNAMICSCOMMUNICATION AND RELATIONAL DYNAMICS
Chapter ReviewChapter Review
• Why We Form Relationships
• Models of Relational Dynamics
• Characteristics of Relationships
• Communicating about Relationships