London and Quadrant Housing Trust (L&Q) Case Study

London and Quadrant Housing Trust (L&Q)How we’ll help L&Q save over £1.1m by automating their payments process using Simple Push Payments.

Case study

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A streamlined structure We provided a bespoke solution in conjunction with Adflex, combining their industry-leading Simple Push Payments solution with our card acquiring and issuing services.

– Thousands of payments are processed automatically, providing electronic ‘line item details’ forsimplifiedtaxreclaim.– AdflexengageddirectlywithL&Qcontractors

ensuring their card acceptance facilities were set up so payments could be made directly to their chosen bank account.

– The solution was delivered on time without interrupting L&Q’s day-to-day activities.

Efficient and effectiveThis innovative solution simplified L&Q’s payments, improving the process for their suppliers and for themselves.

Benefits for suppliers:– complete breakdown of remittance advice accompanies every payment, for easy reconciliation– no PCI DSS compliance issues or payment software required– preferential terms for contractors who choose Barclaycard as their payment acceptance provider– get paid within three to four working days.

Benefits for L&Q:– fast, automated payments with a simple reconciliation process– total spend visibility, enabling L&Q to negotiate better rates with suppliers– improvedcashflowandvaluableworkingcapitalbenefits– reduced paperwork and processing costs– greater transparency and increased control overexpenditure– Barclaycard’s Spend Management system provides real-time, enhanced management information for employee spend on company credit or procurement cards.

Extremelyhappywiththeresult,L&Qisnowlooking toexpandtheuseofthissolutionacrossotherareas of their business.

Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register Number: 122702) and subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board.RegisteredinEnglandNo:1026167.RegisteredOffice:1ChurchillPlace,LondonE145HP.

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TofindouthowSimplePushPaymentscouldbenefityourbusiness,speak to your Relationship Manager today.

Barclaycard truly understood our business and objectives. They built relationships across L&Q to get the project implemented on time without any deviation from the detailed project scope.Thisgeneratedrealandsignificantcostandprocessingbenefits.

Martin Watts Head of Treasury, L&Q

Building on a strong foundation London and Quadrant Housing Trust (L&Q) is one of the UK’s largest housing associations, with over 50 years’ experience, 1,200 staff in 18 locations, and 70,000 affordable homes across London and the South East.

To support their continued growth and achieve operating efficiencytomeettheirbusinessobjectives,L&QwaslookingtoimproveitsexistingVisasettlementsystem.

Project objectives:– increase working capital– improve supplier engagement– decrease operating costs– minimise errors– supply better management information.

Built for the futureDespitehavinganexistingsettlementsysteminplace, the new Simple Push Payments solution will help L&Q achieve savingsinexcessof

overthenext

three years£1.1m

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