Logo Company Description The Body Shop Anita Roddick (Cultural Leadership) Mission Statement: Activate self-esteem, Against animal testing Lush Cosmetics Adaptability Organisational Culture Constantly created new products to stay innovative (e.g. Honey I Washed The Kids soap) Fisher and Paykel Appliances Moved assembly from Dunedin to Thailand - cost efficiency Google Organisational Culture Innovative working quarters with sleep pods, complimentary medical and healthcare, fitness centres, plug-in electric cars. These help keep workers motivated and productive. Fonterra San Lu milk scandal Defensive CSR Colgate-Palmolive Sustainability: People, Performance, Planet Strategic CSR: Bright Smiles, Bright Futures Dental Vans across USA + hygiene resources Microsoft YouthSpark Program: grants and employment opportunities from motivated tech graduates Pumpkin Patch Business Context: Going global to find new customers (USA and Australia) Icebreaker Merino Clothing Globalisation: comes from NZ, but made in China... how do we keep that NZ authenticity Novopay Groupthink in the boardroom, bad decisions led to bad advice to government Ludwig Lachman: “The future is unknowable but not unimaginable” Kofi Annan: “Ignoring globalisation is like ignoring the laws of gravity” Lush Cosmetics: “We reserve the right to make mistakes” The Body Shop (Founder: Anita Roddick)