L/O/G/O Bringing Health Polytechnic of Semarang to A World Class University by Implementation of Quality Assurance Sugiyanto; Marsum; Lanny Sunarjo 2014.

L/O/G/O

Bringing Health Polytechnic of Semarang to

A World Class University by Implementation of Quality Assurance

Sugiyanto; Marsum; Lanny Sunarjo

2014

Certificate No. 1D09/01305

www.themegallery.com

Background

Location campus in several cities

Best and competittive graduates - succeed in dealing with Asean Community 2015

Become a WCU – people will count on the graduates

Started by evaluating todays program and management using QA, HPS has implemented QA based on ISO 9001 since 2007

4

1

2

3

V I S I O N To produce graduates internationally recognized

www.poltekkes-smg.ac.id


KAMPUS I,II & IIICAMPUS VI

cAMPUS IV

CAMPUS VCAMPUS VII & VIII

CAMPUS LOCATION


Purpose

• This study is to evaluate management performance, customer satisfaction and readiness of resources (human, material, methods and management) of Health Polytechnic of Semarang to be eligible to criteria of a WCU in 2012.



Research Framework

Health Polytechnic of SemarangHealth Polytechnic of Semarang

Characteristic of WCUCharacteristic of WCU

Characteristic of Talent

Good Governance

Internationally Class 1. Student2. Lecturer3. Researcher

1. Leadership2. Excellent Program3. Strategy – Vision4. Autonomy5. Academic Freedom6. Framework

Human Material Methods Management

Management Performance

Customer Satisfaction

Readiness of Resources

.


Funding


Research Question

Is Health Polytechnic of Semarang

eligible to criteria of a WCU?



Methods• This was a restrospective study with cohort

approach in 2009 – 2012 (4 years).• Population was all civitas academic, random

sampling technique, the respondents including Educational staffs (271), Lecturers (254) and Students (1320).

• The instruments were questionaire, personal records and audit summary reports.

• Data : Primary & Secondary Data.• The result were analyzed using simple

distribution.www.poltekkes-smg.ac.id


Result

• Grade point average >3 (scale 1-4) – “Good”

• Active in national competition – English debate, etc

• Exchange Student Overseas

• Qualification : S3 (8); S2 (210/82.60%); S1/D4 (36) – overseas graduate (Australia & Thailand) : 45 (20%)

• Exchange Lecturer Overseas

• Local (13%),national (85%),international publication (2%)

• In collaboration with overseas research

Student Student

Lecturer-254 Lecturer-254

Researcher Researcher

Characteristic of Talent



Good

82%

Good

80.15%

Student Satisfaction

Good

82.98%

Good

81.32%

2009 2010 2011 2012

The Education Services(1) Lecturer performance (2) Administration (3) Facility (4) Library (5) Laboratory (6) Skill practice (7) Security

(8) Fee Tuition (9) Prospect for graduate



Good

84.18%

Good

80.96%

Lecturer Satisfaction

Good

84.96%

Good

81.96%

2009 2010 2011 2012

The Education Services

(1) Learning system (2) Administration (3) Facility (4) Career development (5) Incentive



Good

81.80%

Good

80.94%

Staff Satisfaction

Good

82.91%

Good

81.59%

2009 2010 2011 2012

The Education Services

(1) Facility (2) Career development (3) Incentive (4) Distribution of job (5) Labor relation



Good

81.50%

Good

80.74%

Stakeholder Satisfaction

Good

81.11%

Good

80.59%

2009 2010 2011 2012

The Capability of Graduate

(1) Knowledge (2) Competent (3) Attitude & behavior (4) Team working (5) Communication



Audit Internal Summary Report

0

50

100

150

200

250

Major

Major

Minor

Observasi

2009 2010 2011 2012 Mei Nov Mei Nov Mei Nov Mei Nov



Audit External Summary Report

0

5

10

15

20

25

30

35

40

Major

Major

Minor

Observasi

Jumlah Temuan

2009 2010 2011 2012 March Sep March Sep March Sept March Sept



Health Polytechnic of Semarang in 2012

Text in here

Text in here

Management Performance – 98.30%. Customer Satisfaction – 81.80%. Readiness of Resources – 45.83%.



Discussion

• The results showed no student, lecturer and researcher internationally class however there are main opportunity to enhance the concentration of talent such as Qualification of lecturer : S3 (8); S2 (210/82.60%); D4/S1 (36) –

overseas graduate (Aus & Thai) : 45 (20%). Public interest studying in HPS has increased from 2009 to 2012

with an average ratio of 1: 5 with amount of applicants 4620 people (2009) and the 7147 people (2012).

Student has grade point average >3 (scale 1-4) – “Good”, skill certificate and capability English language.

Result of research activities including international/national has positive impact for both development of faculty and institutional.



Conclusion

Health Polytechnic of Semarang has opportunity to become to a WCU by developing and improving the readiness of resources.


L/O/G/O


Thank You!


Certificate No. 1D09/01305

L/O/G/O Bringing Health Polytechnic of Semarang to A World Class University by Implementation of Quality Assurance Sugiyanto; Marsum; Lanny Sunarjo 2014.

Documents

lecturer satisfaction

student satisfaction

good active

staff satisfaction good

1d0901305 slide

funding slide

lecturer performance

campus iv campus v campus