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Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

May 27, 2015

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Marketing

Susanne Currid

Calling all cafes, bars, restaurants, street food vendors and local stores. Check out my top 7 tips for using social media to find and reach out to your local customers. This slideshow includes a visual summary of advice, tips and tools I shared with the Street Food Live audience at this year's Takeaway Expo in London's Olympia.
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Page 1: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

www.the-loop.com

Local Social Media Essentials for Street Food Businesses

Page 2: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

www.the-loop.com

Susanne Currid

• Marketing Consultant

and founder of The Loop

• Worked with many hospitality brands including Hawksmoor, Byron Hamburgers and Ping Pong Dim Sum

• Author of Build Your Tribe

Page 3: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Local Hashtags

Find Your Locals

Local Listings

Local Influencers

Local Businesses

Geo Tagging

Chat With Locals

Connect With Your Locals in 7 Steps

Page 4: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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#1 Local Listings

www.the-loop.com

Page 5: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Google Listings start with Google+• google.co.uk/business/befound.html

Page 6: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Google+ Where you add your business info

Page 8: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Facebook – Local Map Search

Page 9: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Local Listings on Facebook

• Local page listings on Facebook are important too.– Include the keyword

‘street food’ or ‘café’ or ‘restaurant’ in your ‘About’ information

– List your business as food category business

Page 10: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Category Listing on Facebook• You can also add up to 3 sub

categories

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Page 12: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Local Listings on Twitter

• Add your location to your Twitter profile

• Twitter Nearby coming soon

• See what’s been tweeted nearby whether you follow or not

Page 13: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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#2 Find Your Locals

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Find Your Locals on TwitterWith Advanced Search

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Find Your Locals on Twitter

Page 16: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Find Your Locals on Twitter

Page 17: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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#3 Chat With Locals

Page 18: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Chat with your Locals on Twitter

Page 19: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Local Conversation Monitoring Tools

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Local Trending Stories

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Local Trending Stories

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#4 Local Hashtags

Page 23: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Local Hashtags• Hashtags are important on Twitter / Instagram /

Pinterest

• Use Place Names– Street names– Post Codes– Area / Town / Village– Abbreviations e.g. #southken

• Use Local Event hashtags.– e.g. #LCW14 – London Cocktail Week

• Also, use just for fun hashtags in local conversations- #icebucketchallenge #throwbackthursday

Page 24: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Why Use Hashtags?

• Tweets with hashtags = 2x engagement

• 24% of tweets include hashtags (so you stand out more)

• 2 is the optimum number • 3 = decrease in engagement

Source: http://lorirtaylor.com/the-only-hashtag-guide-youll-ever-need/

Page 25: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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Instagram – Hashtag Examples

Page 26: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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#5 Connect with Local Influencers

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Connect with Local Influencers– Restaurant reviewers– Other industry journalists– Food and drink bloggers– High profile chefs– Local personalities– Other popular local tweeters

or instagrammers

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#6 Partner with Local Businesses

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Connect & Partner with other Local Businesses

• Research – get out and chat to your neighbours, network or speak to local trade groups

• Create ‘events’ or ‘collaborations’ which you can tweet about together

Page 30: Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

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#7 Geotagging

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Geo Tagging

• Geo tagging = attaching location information to e.g. a post, a photo, a tweet or Instagram photo

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Pinterest Geo Tagged Place Pin Example

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Pinterest Geo Tagged Place Pin Example

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Want to learn more about marketing to locals on social media?

– Local Social Media Masterclass Webinar– Coming Soon

–For info visit: www.the-loop.com

– Follow me on :– Twitter @susanne_currid