LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD [email protected]@nu.edu Dr. Cynthia Sistek-Chandler, EdD [email protected] [email protected] .

LMS Lessons LearnedCUE 2015

Dr. Michael Myers, PhD [email protected]

Dr. Cynthia Sistek-Chandler, EdD [email protected]

http://tinyurl.com/LMSCUE2015

Lessons Learned from the LMS Review

ProcessVendor SelectionUniversal AttributesVoIP and Synchronous Discussion

ToolsTechnical SupportProfessional DevelopmentChallenges

Re-”Vision”

LMS Evaluation ProcessQuestions we asked, why we asked

them?What we discovered along the way

LMS MigrationWhat will it look like, when will we get

there?

Restructure of resourcesHow we will get there?

Needs Assessment

Rich engaging content designed around key educational content and concepts (Content Management)

Consistent high-quality student experience Focus on student learning outcomes- associated

with signature assignments and rubrics (Learning Analytics)

Mobile experience Synchronous Tools Accessible courses (ADA Compliant) Professional Development

Final 4Pearson Learning (eCollege)Desire 2 LearnCanvas by InstructureBlackboard Learn

LMS Needs: Course Excellence Audio/Video

Synchronous

Asynchronous

Gradebook/feedback

Depth & detail

Efficiency

Rubrics

Email

Robust exam/quizzing assessment tools

Structure and Pace

Device agnosticism

Content

LMS Needs: Integration

Course Content Management One to many

Across systems

“De-siloed” experience Faculty supplementation,

collaboration

Incorporation of e-text Single Sign On capabilities

LMS Needs: Mobile Experience

Notifications Branded experience LMS/other systems Native and mobile web Interactive, not passive Comprehensive

LMS Needs: Student Engagement

Integration of Social tools Notifications Badging Adaptive learning MOOCs Program level spaces, cohorts,

student clubs, portfolio and alumni

Blackboard Collaborate Approx. 2000 enterprise customers in Higher Ed worldwide.

Running at a rate of about 2.5 billion minutes of web conferencing per year.

Based on decision, may be the synchronous tool

In the near term

Continue to explore other tools

Richer training, better support

Technical Support

Quality supportHigh touch, timelyMetrics, reportingTransparencyNuanced understanding of

usFix in the near-term,

preclude in the long-term

Voice Over IP (VoIP Synchronous Tools)Screen and Application Sharing

Real time breakoutsJava IndependentMobile AccessMP4 Cloud-based conversionIntegrated Telephony

Migration Process

30-40 courses developed by LMS vendors with NU faculty

Building a repository of rich content models for reuse/repurposing in remainder of courses

Define style sheets, responsive design, html-5 principles to be used across all courses

Create best-in-show courses that reflect the leading edge of new LMS capabilities

Refining automated process for migrating courses from legacy eCollege LMS

“Training the Trainer”- Vendor providing close collaboration with NU staff as courses developed so all future courses fully exploit LMS capabilities

Training

Helpdesk

Course Developers/ID

Migration Management

Technology

Faculty

How it looks nowInstructional Designers

Course Developers

Instruct. Design

Curriculum Designers

Faculty FellowsCurr

. Design

Sr. Programmer

Sr. ProgrammerInnovat. Integrat.

Producer

RecordersVide

o Prod.

Faculty Trainers

Course Dev (2nd role)

Faculty Training

Client Services

LMS helpdesk Concierge

How can it be better?

Instructional Designers

Course Developers Instruct.

Design

Curriculum Designers

Faculty FellowsCurr. Design

Sr. Programmer

Sr. ProgrammerInnovat. Integrat.

Producer

Recorders Video Prod.

Faculty Trainers

Course Dev (2nd role)

Faculty

Training

Client Services

LMS helpdesk

Concierge

Analysis and Action

Ongoing Formative Feedback

Major Considerations

scalesuccessmarket positionvisibility across higher

education

Lessons Learned: Scale

Video ConferencingMigrationCommunity

Lessons Learned: Single Sign OnIT Managed Occurred during LMS

migration

Lessons Learned: Transparency

System Help DeskUse of Faculty CommunityCommunication

Contact Us

MPmyersPHD

Tinyurl.com/cynthiachandler

@cynthiachandler

Zoom.us.com

Dr. Michael Myers, PhD [email protected]

Dr. Cynthia Sistek-Chandler, EdD [email protected]

Evaluation in Sched