www.fortdrummch.com December 2012 Understanding Snow Removal Adirondack Creek 9797 Constitution Blvd. 955.6640 Home Numbers 9400—9700 Community Manager Robin Corpening Crescent Woods 11799 Harvest Blvd. 955.6641 Home Numbers 9800, 9900, 11000, 99000 Community Manager Rhonda Rogers Monument Ridge 10897 Salerno Road 955.6642 Home Numbers 9000—9300, 10800—10900, 94000 Community Manager Paula Empey Rhicard Hills 8499 Lewis Ave. 955.6643 Home Numbers 6100—6600, 8000—8600, Leray Community Manager Jenna Waite Maintenance 955.6650 Love it or hate it, we certainly get our fair share at Fort Drum! While most Residents can agree that it is gorgeous to look at, and loads of fun to play with, we also understand that it can cause quite the headache from time to time. One of the biggest sources of winter stress for Residents, Families, and everyone who lives or works in the North Country, is removing all the snow. As a general rule, snow is removed by our service provider, Mainscape, according to the following: 1. Main Roadways 2. Loops and Streets - Remember Roadways with minimal traffic (loops, etc.) will not have the same quality of ice and snow control as higher traveled areas (i.e. Riva Ridge and other main roads.) 3. Bus Stops 4. Sidewalks along major roadways 5. Mail Kiosks 6. Overflow parking areas 7. Sidewalks along side roads in front of homes. 8. Fire Hydrants Residents are responsible for clearing the snow from their driveways and sidewalks leading to their home. This is very important for the safety of not only Residents, but also any visitors or Mountain Community Homes staff that may be coming to each home. Please note: If these areas are not clear, technicians will not perform requested service orders. If sidewalks are shared, we ask that you take a few minutes and have a friendly conversation with your neighbor regarding how to share the snow removal responsibilities for these areas. One of the greatest sources of confusion each year for Residents seems to be, “Why do you pile all that snow at the end of my driveway!?” Believe us, we hate it too… one of the joys of life in the North Country! Just when you think you’re done clearing your driveway, here comes the snow plow again. We promise you that if there was a better way to remove snow from the streets we would do it. Unfortunately, the snow from the street has to be pushed to the side and that means some of it ends up at the end of driveways. The “good news” is that we do use big snow blowers to clear snow from common sidewalks. That will help remove some of the snow at the end of the driveways. We hope our Residents understand that sometimes the best laid plans are thrown askew when the snowfall is sudden, substantial, and the first of the season! As with any plans, we are continuously looking for ways to improve the processes and welcome any feedback or suggestions you may have. And as always, should you have specific questions or concerns we encourage you to work with your friendly community center staff!
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www.fortdrummch.com
December 2012
Understanding Snow Removal
Adirondack Creek 9797 Constitution Blvd.
955.6640Home Numbers
9400—9700Community Manager
Robin Corpening
Crescent Woods 11799 Harvest Blvd.
955.6641Home Numbers
9800, 9900, 11000, 99000Community Manager
Rhonda Rogers
Monument Ridge 10897 Salerno Road
955.6642Home Numbers9000—9300,
10800—10900, 94000Community Manager
Paula Empey
Rhicard Hills 8499 Lewis Ave.
955.6643Home Numbers
6100—6600, 8000—8600, Leray
Community ManagerJenna Waite
Maintenance
955.6650
Love it or hate it, we certainly get our fair share at Fort Drum! While most Residents can agree that it is gorgeous to look at, and loads of fun to play with, we also understand that it can cause quite the headache from time to time. One of the biggest sources of winter stress for Residents, Families, and everyone who lives or works in the North Country, is removing all the snow.
As a general rule, snow is removed by our service provider, Mainscape, according to the following: 1. Main Roadways2. Loops and Streets - Remember
Roadways with minimal traffic (loops, etc.) will not have the same quality of ice and snow control as higher traveled areas (i.e. Riva Ridge and other main roads.)
3. Bus Stops4. Sidewalks along major roadways5. Mail Kiosks6. Overflow parking areas7. Sidewalks along side roads in
front of homes.8. Fire Hydrants
Residents are responsible for clearing the snow from their driveways and sidewalks leading to their home. This is very important for the safety of not only Residents, but also any visitors or Mountain Community Homes staff that may be coming to each home. Please note: If these areas are not clear, technicians will not perform requested service orders. If sidewalks are shared, we ask that you take a few minutes and have a friendly conversation with your neighbor regarding how to share the snow removal responsibilities for these areas.
One of the greatest sources of confusion each year for Residents seems to be, “Why do you pile all that snow at the end of my driveway!?” Believe us, we hate it too…one of the joys of life in the North Country! Just when you think you’re done clearing your driveway, here comes the snow plow again. We promise you that if there was a better way to remove snow from the streets we would do it. Unfortunately, the snow from the street has to be pushed to the side and that means some of it ends up at the end of driveways. The “good news” is that we do
use big snow blowers to clear snow from common sidewalks. That will help remove some of the snow at the end of the driveways.
We hope our Residents understand that sometimes the best laid plans are thrown askew when the snowfall is sudden, substantial, and the first of the season! As with any plans, we are continuously looking for ways to improve the processes and welcome any feedback or suggestions you may have. And as always, should you have specific questions or concerns we encourage you to work with your friendly community center staff!
Space HeatersThe U.S. Consumer Product Safety Commission estimates that more than 25,000 residential fires every year are associated with the use of space heaters, resulting in more than 300 deaths. In addition, an estimated 6,000 people receive hospital emergency room care for burn injuries associated with contacting the hot surfaces of room heaters, mostly in non-fire situations.
Residents are prohibited from the operation of electric heaters in homes, garages or common hallways. In addition to being a safety hazard, one electric heater uses more electricity than 100 CFL light bulbs.
We assure all Residents, that each home’s heating system is completely adequate in providing warmth to each room. If you have any concerns, please contact the Maintenance Department at 315.955.6650.
Going on vacation for two or more weeks during the holidays? Don’t forget to place your home on Home Watch.
Residents are obligated to notify the Community Management Office any time they leave their residence for more than two weeks. Upon notification, Mountain Community Homes staff periodically checks the residence to help ensure adequate maintenance is performed during the absence, both to conserve utilities and to reduce possible damage. For absences of more than 30 days, extra measures are taken to protect the property such as more frequent checks and installation of a water alarm to help prevent the possibility water overflow. Please remember that pets cannot remain in the home during your absence. You are also still accountable for any necessary lawn care and snow removal during any absence from the home. A list of service providers is available on the Mountain Community Homes website or by contacting the Community Management Office. How to place your house on Home WatchNotify your Community Management Office of your future absence by completing a Notification of Absence form. For an absence of more than 30 days, a Home Care Checklist for an Extended Absence form is completed as well. Please note that whenever a home watch is requested, your whereabouts are always kept private and confidential.
Going away for the holidays? Remember to put your house on home watch!
Trimming the Tree - SafelyPicking the tree • Choose a tree with fresh, green
needles that do not fall off when touched.
Placing the tree• Before placing the tree in the stand, cut
1–2” from the base of the trunk.• Make sure the tree is at least three
feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
• Make sure the tree is not blocking an exit.
• Add water to the tree stand when it is placed and water daily.
Lighting the tree• Never use lit candles to decorate the
tree.• Replace any string of lights with
worn or broken cords or loose bulb connections.
• Connect no more than three strands of mini light sets and a maximum of 50 bulbs for screw-in bulbs.
• Use clips, not nails, to hang lights so the cords do not get damaged.
• Always turn off Christmas tree lights before leaving home or going to bed.
After the Holiday• Get rid of the tree after the holidays or
when it is dry. • Dried-out trees are a fire danger and
should not be left in the home or garage, or placed outside against the home.
Super SaverThe Super Saver Award is a monthly award to a Family who has changed their habits over the last year to conserve energy. Each Super Saver is awarded 1000 Conservation Credits. They are also considered for the Grand Super Saver Prize, an energy-efficient washer & dryer ($1500 value), awarded annually. If you or someone you know is super at saving energy, be sure to fill out a nomination form today! Forms are available on the SYNERGY Rewards website, https://www.fortdrummch.com/Current-Residents/Resident-Resources/SYNERGY-Rewards. Remember, you must have an activated account to be eligible!
Congratulations to this month’s Super Saver Winners
The Karki Family of Adirondack Creek
“We believe that energy saving is the most important measure that everyone should implement in daily life. Saving electricity is not difficult. Just by turning off lights when leaving the room, turning off the computer when finished, unplugging electric devices when finished charging, etc. When we go away on a trip, we make sure to unplug all the electronic equipment because most items have stand-by functions that consume electricity even when they are turned off. We fill our dishwasher efficiently. We keep our doors and windows closed when heat or air conditioning is on. We usually keep our thermostat at or below 70 degrees. If we are cold, we put on warmer clothes or use a blanket. We prefer to use fluorescent light bulbs in our house because they use 75% less energy and last longer than incandescent light bulbs. We wash full loads of clothing and we use the coolest water possible.”
Run Fans in Reverse
Most people think of fans only when they want to be cool, but many ceiling units come with a handy switch that reverses the direction of the blades. Counterclockwise rotation produces cooling breezes while switching to clockwise makes it warmer: air pooled near the ceiling is circulated back into the living space – keeping your room considerably more comfortable!When using your free ice melt, keep the following tips in mind:
• Salt is only effective if the temperature is over 20°.• The Magnesium Chloride now available to Residents at the PX is more effective
than rock salt in temperatures below 20°• Ice Melt should be used to aid in ice melt and prevent slipping hazards.• Ice Melt does not prevent snow and ice accumulation.• Ice Melt should be used sparingly, more salt does not necessarily melt ice quicker
or more effectively.• 1 cup of salt should cover a 5 sq foot area.• Ice Melt can deteriorate concrete and natural materials (rust the bottoms of cars,
ruin leather shoes). Keep it to paved, concrete areas whenever possible.• Please store in a dry place, out of the elements.• Rock salt should not be used on concrete surrounding new homes due to its
corrosive nature. Rock salt destabilizes the newly poured concrete, which requires one year to fully cure. If you have purchased your own ice melt and reside in a newly constructed area, please be sure you are using Magnesium Chloride and not pure rock salt!
Effective Ice Melt Use
Ice Melt Vouchers Now Available at Your Community Center!Our ice melt voucher program has officially rolled out, and you can now pick up a coupon good for 2, 20-lb bags of ice melt at the Main Post Exchange. Please be aware Residents are only allotted 2 free bags each season, so remember to follow the tips for effective use and use sparingly!
Calendar of EventsDecemberDecember 3 Annual Holiday Sale10-2 -OTBP Gift Shop
December 4 Holiday Celebration5-7 -Commons
December 5 CLIF10-11 - Commons
December 6 Holiday Tree Lighting Ceremony5:15-5:45 - Main Post Chapel
December 13 Trees for TroopsTBD
December 14 Here Comes SantaStarting at 4 - All Communities
December 24-25 Christmas - Offices Closed
JanuaryJanuary 1 New Year’s Day Offices Closed
January 2 CLIF10-11 - Commons
January 9 Fort Drum Informational Town Hall Meeting10:30-12 - Commons
January 10 FRG Symposium9-4 - Commons
January 21 Martin Luther King Jr. DayOffices Closed
January 29 Toddler’s Day In11-1 Adirondack Creek
January 29-30 AFAP Conference9-3:30 - Commons
Weekly Move-Out Information SessionsTuesdays - 9am Rhicard Hills Community CenterThursdays - 3pm Crescent Woods Community CenterFridays - 9amMonument Ridge Community CenterAdirondack Creek Community Center
Whenever possible, we encourage you to attend a session in your neighborhood. Make your move less stressful! Residents are required to provide at least 30 days written notice to their Community Center prior to moving. Orders are only required if moving within the first six months of living with Mountain Community Homes. Although reservations are not required, it is greatly appreciated if you call the Community Center where you plan to attend the session. Thank You!
FORT DRUM AND AREA SERVICES
Child Youth & School Services - 772-0629 SKIES Unlimited is sponsoring Kids Day Out on December 8 from 9 am - 3 pm at the SKIES Facility, P-10730 Challe Drive for youth in grades K - 5. This day-long event costs $50 per child and will include classes in Pick-N-Paint Ceramics. Sewing, Kids In The Kitchen, and Tumbling. Each child will enjoy lunch and bring home items they created themselves. Reserve a spot for your child by calling 772-0629.
Army Community Service- 772-7807 BOSS and ACS are proud to invite the Fort Drum community to the Reindeer Run 5K Fun Run/Walk on December 15. The race begins at 9 am at the Army Community Service parking lot. Run in a holiday costume to compete in the costume contest. Dogs welcome to run with NYS registration and leash. Hot chocolate and cookies at ACS after the race. Call for more info.
Hours of Operation Monday— Friday 8am—5pmSaturday / SundayBy AppointmentRecreation WingDaily 5am—11pm
Christmas Tree PickupGetting rid of your tree after the holiday is easy! Starting January 2 you can place your bare tree neatly curbside. A Mountain Community Homes technician will be picking them up until January 16. If you wish to keep your tree longer, you are responsible for disposal.
Prep Your Home for WinterPlease remember to remove the hose from the water spigot on the exterior of your home to help prevent pipes from freezing during the winter months. We also ask Residents with common area hallways to remember to close their entry doors at all times.
Community HelpersNeed help shoveling your sidewalk and driveway this year? You can find an updated list of the Community Helpers at your community center or right on our website: http://www.fortdrummch.com/Current-Residents/Resident-Resources/Forms-Downloads
DecorationsAll exterior yard decorations should be removed three weeks after all nationally recognized holidays. Please see Resident Guide section 6.16 for additional details.
Trash ScheduleTrash pick up scheduled for December 25 will be pushed back one day. Your scheduled pick up for January 1 will run as normal.
Online Service RequestMountain Community Homes wants to remind Residents that service and convenience are just a click away with online service requests! Residents with a signed Permission to Enter on file with the community office can submit routine service requests online. Visit our website for more information. https://www.fortdrummch.com/Current-Residents/Maintenance/Submit-a-Maintenance-Request
Snow RemovalHave feedback? We encourage you to contact the Mainscape Customer Service line at 1.800.481.0096 for any question or concern. They’re glad to help!
OFFICES CLOSED
December 2012
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For a full listing of events visitwww.fortdrummch.com
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“Give yourself entirely to those around you. Be generous with your blessings. A kind gesture can reach a wound that only compassion can heal.” -Steve Maraboli
1210
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4pmAll Communities
Holiday Celebration
5-7 @ Commons
5
27 2826
27 28
21
30 31
Annual Holiday Sale
10-2OFTB Gift
Shop
HEREcomesSANTA
Holiday Tree Lighting
Ceremony 5:15-5:45
Main Post Chapel
Volunteer of the Month Ceremony
10:30-11 The Commons
OFFICES CLOSED
25
Waterloo Shopping Trip - Bus
leaves at 8am from Parks &
Rec
Budget Management
Class 9-12 @ ACS
Family Night 5-8 The
Commons
BOSS 5K Reindeer Run
9 - ACS Parking Lot
Polar Express Movie
1 - ACS
CYSS Organization
Day - Facilities
Closed
HEREcomesSANTAFriday, December 14th
Adirondack Creek Santa Sighting Route1. 4:30-4:45- Bus Stop on Sicily (near 9698)
Between Butler & Dayton2. 4:55-5:10- Bus Stop on Constitution (9498)
Between Few & Dickinson 3. 5:20-5:35- Bus Stop on Constitution (9798)
Between Washington & Belfort Gap4. 5:45-6:00- Bus Stop on Constitution (9598)
Between Hamilton & Gilman
Crescent Woods Santa Sighting Route 11. 4:40-4:55 - Mailboxes on Saratoga / Brearly2. 5:05-5:20 - Mailboxes on Mt View / Hickory3. 5:30-5:45 - Mailboxes on Mt View / Willow4. 5:55-6:10 - Mailboxes on Morgan / Bemis
Crescent Woods Santa Sighting Route 21. 4:40-4:55 - Mailboxes on Woodland / Harvest2. 5:05-5:20 - Mailboxes on Orchard / Waterview3. 5:30-5:45 - Mailboxes on Trillium / Westbury 4. 5:55-6:10 - Mailboxes on Mapleview
Monument Ridge Santa Sighting Route1. 4:30-4:50 (10900) Bus stop on Casino 2. 5:00-5:20 (10800) Overflow on Salerno
(across from new homes)3. 5:30- 5:55 (9300) 1st Overflow on Bastogne4. 6:05- 6:25 (9100/9200) Playground on
General Brown5. 6:10-6:30 (94000) Bark Park/ Sledding Hill/
Playground Area on Indigo Way6. 6:35-6:55 (9000) Playground on Nancy
Rhicard Hills Santa Sighting Route 11. 4:30-4:45- Mailbox on North Lewis (near 8412)2. 4:50- 5:05- Mailbox on Spraight (near 8525)3. 5:10- 5:25- Playground on Jackson Loop (8500)4. 5:30- 5:40- Playground on South Lewis (8200)5. 5:45- 5:55- Mailboxes on Middle Lewis (8300)6. 6:00- 6:15- Mailboxes on Falcon (6600)
Rhicard Hills Santa Sighting Route 21. 4:30-4:45- Mailboxes on Edgewood (6300)2. 4:50- 5:05- Mailboxes on Winterhaven (6400)3. 5:10- 5:25- Mailboxes on Meadow Wood (6200)4. 5:30- 5:45- Mailboxes on Grey Wolf (8100)5. 5:50-6:05- Bus Stop on corner of Jefferson
County and Madison Barracks (8000)
Be sure to bundle up and wait for Santa on your street or at a Santa Sighting location. (look for the signs)
Listen for the holiday music and look for the flashing lights!
important Disconnect your hose
Hoses left connected freeze and cause water leaks. Don’t let this happen to you. Disconnect your hose from your outside water spigot.
Want more information? Contact your community center staff.
Help AvoidBursting Pipes!
Fort Drum Mountain Community Homes does not endorse or guarantee the work. This is a paid advertisement
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