Living Our Mission - CHI Arkansas Ministry Service to the Poor & Vulnerable Goal 13.9% Current 14.5% Caring for those who need it most Timeframe Fiscal Year Source: Consolidated Statistical and Ratio summary: YTD medicaid + Self Pay Percentage of Gross Patient Services Revenue Coworker Engagement Goal 61 percentile Current 73 Being a great place to work Timeframe Once per Fiscal Year Source: Organizational Engagement Percentile Rank by PCA Physician Satisfaction Goal 39 percentile Current 36 Being a great place to practice medicine Timeframe Once per Fiscal Year Source: Aggregate of four key drivers per HealthStream Physician Satisfaction Survey Quality Goal 75 percentile Current 46.8 Delivering Excellent Care Timeframe Apr 2017 - Mar 2018 Source: CHI Living Our Mission Standard Report (reflects rolling 12 months) Patient Experience Goal 75 percentile Current 22 Delivering Compassionate Care Timeframe Apr 2017 - Mar 2018 Source: CHI St. Vincent Inpatient Living Our Mission report published on the 1st of each month Safety Goal 75 percentile Current 88.1 Keeping Everyone from Harm Timeframe Apr 2017 - Mar 2018 Source: CHI Living Our Mission Standard Report (reflects rolling 12 months) Growth Goal 1.19% Current -1.7% Serving more people by growing our ministry Timeframe Fiscal Year Source: Consolidated Statement of Operations: YTD variance % between current and prior year in Total Operating Revenue Transformation Goal 78, 557 Lives Current 71,416 Creating Healthy Communities Timeframe Calendar Year Source: Consolidated Statistical and Ratio summary; YTD Operating EBIDA margin Quality and Safety Percentile Ranks are taken from the CHI LOM Report. This report is a rolling 12 months and may include data not applicable to FY18 Performance Period. Publication date: 12/21/2017 cpetrus Source: Number of Lives Covered within Arkansas Health Network Financials Goal 4.10% Current 1.3% Building a Sustainable Ministry Timeframe Fiscal Year
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Living Our Mission - CHI Arkansas Ministry
Service to the Poor & Vulnerable Goal 13.9%Current 14.5%
Caring for those who need it most Timeframe Fiscal Year
Source: Consolidated Statistical and Ratio summary: YTD medicaid + Self Pay Percentage of Gross Patient Services Revenue
Coworker Engagement Goal 61 percentileCurrent 73
Being a great place to work Timeframe Once per Fiscal Year
Source: Organizational Engagement Percentile Rank by PCA
Physician Satisfaction Goal 39 percentileCurrent 36
Being a great place to practice medicine Timeframe Once per Fiscal Year
Source: Aggregate of four key drivers per HealthStream Physician Satisfaction Survey
Quality Goal 75 percentileCurrent 46.8
Delivering Excellent Care Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Patient Experience Goal 75 percentileCurrent 22
Delivering Compassionate Care Timeframe Apr 2017 - Mar 2018
Source: CHI St. Vincent Inpatient Living Our Mission report published on the 1st of each month
Safety Goal 75 percentileCurrent 88.1
Keeping Everyone from Harm Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Growth Goal 1.19%Current -1.7%
Serving more people by growing our ministry Timeframe Fiscal Year
Source: Consolidated Statement of Operations: YTD variance % between current and prior year in Total Operating Revenue
Transformation Goal 78, 557 LivesCurrent 71,416
Creating Healthy Communities Timeframe Calendar Year
Source: Consolidated Statistical and Ratio summary; YTD Operating EBIDA margin
Quality and Safety Percentile Ranks are taken from the CHI LOM Report. This report is a rolling 12 months and may include data not applicable to FY18
Performance Period. Publication date: 12/21/2017 cpetrus
Source: Number of Lives Covered within Arkansas Health Network
Financials Goal 4.10%Current 1.3%
Building a Sustainable Ministry Timeframe Fiscal Year
Living Our Mission - CHI SVMLOM Metric Campus Metric
Service to the Poor & Vulnerable Campus Goal 22.9%22.4%
Caring for those who need it most Timeframe Fiscal Year
Source: Consolidated Statistical and Ratio summary: YTD medicaid + Self Pay Percentage of Gross Patient Services Revenue
Coworker Engagement LOM Goal 61 percentile88
Being a great place to work Timeframe Once per Fiscal Year
Source: Organizational Engagement Percentile Rank by PCA
Physician Satisfaction LOM Goal 39 percentile95
Being a great place to practice medicine Timeframe Once per Fiscal Year
Source: Aggregate of four key drivers per HealthStream Physician Satisfaction Survey
Quality LOM Goal 75 percentile85
Delivering Excellent Care Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Patient Experience LOM Goal 75 percentile26
Delivering Compassionate Care Timeframe Apr 2017 - Mar 2018
Source: CHI St. Vincent Inpatient Living Our Mission report published on the 1st of each month
Safety LOM Goal 75 percentile100
Keeping Everyone from Harm Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Growth Campus Goal 0.52%-10.60%
Serving more people by growing our ministry Timeframe Fiscal Year
Source: Consolidated Statement of Operations: YTD variance % between current and prior year in Total Operating Revenue
Transformation LOM Goal 78, 557 Lives71,416
Creating Healthy Communities Timeframe Calendar Year
Source: Consolidated Statistical and Ratio summary; YTD Operating EBIDA margin
Quality and Safety Percentile Ranks are taken from the CHI LOM Report. This report is a rolling 12 months and may include data not applicable to FY18
Performance Period. Publication date: 12/21/2017 cpetrus
Source: Number of Lives Covered within Arkansas Health Network (SYSTEM LEVEL GOAL ONLY: N/A AT CAMPUS LEVEL)
Financials Campus Goal 5.40%-6.1%
Building a Sustainable Ministry Timeframe Fiscal Year
Living Our Mission - CHI SVNLOM Metric Campus Metric
Service to the Poor & Vulnerable Campus Goal 17.7%18.5%
Caring for those who need it most Timeframe Fiscal Year
Source: Consolidated Statistical and Ratio summary: YTD medicaid + Self Pay Percentage of Gross Patient Services Revenue
Coworker Engagement LOM Goal 61 percentile75
Being a great place to work Timeframe Once per Fiscal Year
Source: Organizational Engagement Percentile Rank by PCA
Physician Satisfaction LOM Goal 39 percentile27
Being a great place to practice medicine Timeframe Once per Fiscal Year
Source: Aggregate of four key drivers per HealthStream Physician Satisfaction Survey
Quality LOM Goal 75 percentile48.8
Delivering Excellent Care Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Patient Experience LOM Goal 75 percentile40
Delivering Compassionate Care Timeframe Apr 2017 - Mar 2018
Source: CHI St. Vincent Inpatient Living Our Mission report published on the 1st of each month
Safety LOM Goal 75 percentile37.8
Keeping Everyone from Harm Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Growth Campus Goal 0.10%9.30%
Serving more people by growing our ministry Timeframe Fiscal Year
Source: Consolidated Statement of Operations: YTD variance % between current and prior year in Total Operating Revenue
Transformation LOM Goal 78, 557 Lives71,416
Creating Healthy Communities Timeframe Calendar Year
Source: Consolidated Statistical and Ratio summary; YTD Operating EBIDA margin
Quality and Safety Percentile Ranks are taken from the CHI LOM Report. This report is a rolling 12 months and may include data not applicable to FY18
Performance Period. Publication date: 12/21/2017 cpetrus
Source: Number of Lives Covered within Arkansas Health Network (SYSTEM LEVEL GOAL ONLY: N/A AT CAMPUS LEVEL)
Financials Campus Goal 6.00%5.6%
Building a Sustainable Ministry Timeframe Fiscal Year
Living Our Mission - CHI SVI
Quality and Safety Percentile Ranks are taken from the CHI LOM Report. This report is a rolling 12 months and may include data not applicable to FY18
Performance Period. Publication date: 12/21/2017 cpetrus
LOM Goal 61 percentile69
Source: Organizational Engagement Percentile Rank by PCA
13.1%
Coworker Engagement
Being a great place to work
Source: Consolidated Statistical and Ratio summary: YTD medicaid + Self Pay Percentage of Gross Patient Services Revenue
Caring for those who need it most
Service to the Poor & Vulnerable Campus Goal
Timeframe
12.6%
Fiscal Year
46.8
Timeframe Once per Fiscal Year
21
Source: Aggregate of four key drivers per HealthStream Physician Satisfaction Survey
Timeframe Once per Fiscal Year
Physician Satisfaction
Being a great place to practice medicine
LOM Goal 39 percentile
Delivering Compassionate Care
LOM Goal 75 percentile
Quality
Delivering Excellent Care
LOM Goal 75 percentile
Timeframe Apr 2017 - Mar 2018
Patient Experience
82
Growth
Serving more people by growing our ministry
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Fiscal Year
Campus Goal 1.82%-3.20%
Timeframe
Safety
Keeping Everyone from Harm
LOM Goal 75 percentile
Financials
Building a Sustainable Ministry
Campus Goal
Timeframe
8.60%
Fiscal Year
71,416Transformation
Creating Healthy Communities
LOM Goal
Timeframe
78, 557 Lives
Calendar Year
LOM Metric Campus Metric
24
Source: Consolidated Statement of Operations: YTD variance % between current and prior year in Total Operating Revenue
Source: Number of Lives Covered within Arkansas Health Network (SYSTEM LEVEL GOAL ONLY: N/A AT CAMPUS LEVEL)
Source: Consolidated Statistical and Ratio summary; YTD Operating EBIDA margin
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Timeframe Apr 2017 - Mar 2018
Source: CHI St. Vincent Inpatient Living Our Mission report published on the 1st of each month
Timeframe Apr 2017 - Mar 2018
3.6%
Living Our Mission - CHI SVHSLOM Metric Campus Metric
Service to the Poor & Vulnerable Campus Goal 13.6%15.6%
Caring for those who need it most Timeframe Fiscal Year
Source: Consolidated Statistical and Ratio summary: YTD medicaid + Self Pay Percentage of Gross Patient Services Revenue
Coworker Engagement LOM Goal 61 percentile79
Being a great place to work Timeframe Once per Fiscal Year
Source: Organizational Engagement Percentile Rank by PCA
Physician Satisfaction LOM Goal 39 percentile42
Being a great place to practice medicine Timeframe Once per Fiscal Year
Source: Aggregate of four key drivers per HealthStream Physician Satisfaction Survey
Quality LOM Goal 75 percentile58.6
Delivering Excellent Care Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Patient Experience LOM Goal 75 percentile24
Delivering Compassionate Care Timeframe Apr 2017 - Mar 2018
Source: CHI St. Vincent Inpatient Living Our Mission report published on the 1st of each month
Safety LOM Goal 75 percentile100
Keeping Everyone from Harm Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Growth Campus Goal 1.96%-2.40%
Serving more people by growing our ministry Timeframe Fiscal Year
Source: Consolidated Statement of Operations: YTD variance % between current and prior year in Total Operating Revenue
Transformation LOM Goal 78, 557 Lives71,416
Creating Healthy Communities Timeframe Calendar Year
Source: Consolidated Statistical and Ratio summary; YTD Operating EBIDA margin
Quality and Safety Percentile Ranks are taken from the CHI LOM Report. This report is a rolling 12 months and may include data not applicable to FY18
Performance Period. Publication date: 12/21/2017 cpetrus
Source: Number of Lives Covered within Arkansas Health Network (SYSTEM LEVEL GOAL ONLY: N/A AT CAMPUS LEVEL)
Financials Campus Goal 15.00%13.2%
Building a Sustainable Ministry Timeframe Fiscal Year
Living Our Mission - CHI Hot Springs ClinicsLOM Metric Campus Metric
Service to the Poor & Vulnerable Campus Goal 18.9%19.0%
Caring for those who need it most Timeframe Fiscal Year
Source: Consolidated Statistical and Ratio summary: YTD medicaid + Self Pay Percentage of Gross Patient Services Revenue
Coworker Engagement LOM Goal 61 percentile70
Being a great place to work Timeframe Once per Fiscal Year
Source: Organizational Engagement Percentile Rank by PCA
Physician Satisfaction LOM Goal 39 percentile36
Being a great place to practice medicine Timeframe Once per Fiscal Year
Source: Aggregate of four key drivers per HealthStream Physician Satisfaction Survey
Quality LOM Goal 75 percentile46.8
Delivering Excellent Care Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Patient Experience LOM Goal 85% Top Box84.9%
Delivering Compassionate Care Timeframe Apr 2017 - Mar 2018
Source: HealthStream report pulled on the 15th of each month.
Safety LOM Goal 75 percentile88.1
Keeping Everyone from Harm Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Growth Campus Goal 2.38%-2.62%
Serving more people by growing our ministry Timeframe Fiscal Year
Source: Consolidated Statement of Operations: YTD variance % between current and prior year in Total Operating Revenue
Transformation LOM Goal 78, 557 Lives71,416
Creating Healthy Communities Timeframe Calendar Year
Source: Consolidated Statistical and Ratio summary; YTD Operating EBIDA margin
Quality and Safety Percentile Ranks are taken from the CHI LOM Report. This report is a rolling 12 months and may include data not applicable to FY18
Performance Period. Publication date: 12/21/2017 cpetrus
Source: Number of Lives Covered within Arkansas Health Network (SYSTEM LEVEL GOAL ONLY: N/A AT CAMPUS LEVEL)
Financials Campus Goal -12.91%-12.63%
Building a Sustainable Ministry Timeframe Fiscal Year
Living Our Mission - CHI Central Arkansas ClinicsLOM Metric Campus Metric
Service to the Poor & Vulnerable Campus Goal 15.6%15.7%
Caring for those who need it most Timeframe Fiscal Year
Source: Consolidated Statistical and Ratio summary: YTD medicaid + Self Pay Percentage of Gross Patient Services Revenue
Coworker Engagement LOM Goal 61 percentile77
Being a great place to work Timeframe Once per Fiscal Year
Source: Organizational Engagement Percentile Rank by PCA
Physician Satisfaction LOM Goal 39 percentile36
Being a great place to practice medicine Timeframe Once per Fiscal Year
Source: Aggregate of four key drivers per HealthStream Physician Satisfaction Survey
Quality LOM Goal 75 percentile46.8
Delivering Excellent Care Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Patient Experience LOM Goal 85% Top Box83
Delivering Compassionate Care Timeframe Apr 2017 - Mar 2018
Source: CHI St. Vincent Inpatient Living Our Mission report published on the 1st of each month
Safety LOM Goal 75 percentile88.1
Keeping Everyone from Harm Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Growth Campus Goal -3.86%3.86%
Serving more people by growing our ministry Timeframe Fiscal Year
Source: Consolidated Statement of Operations: YTD variance % between current and prior year in Total Operating Revenue
Transformation LOM Goal 78, 557 Lives71,416
Creating Healthy Communities Timeframe Calendar Year
Source: Consolidated Statistical and Ratio summary; YTD Operating EBIDA margin
Quality and Safety Percentile Ranks are taken from the CHI LOM Report. This report is a rolling 12 months and may include data not applicable to FY18
Performance Period. Publication date: 12/21/2017 cpetrus
Source: Number of Lives Covered within Arkansas Health Network (SYSTEM LEVEL GOAL ONLY: N/A AT CAMPUS LEVEL)
Financials Campus Goal -17.09%-13.8%
Building a Sustainable Ministry Timeframe Fiscal Year
Living Our Mission - CHI Heart Institute ClinicsLOM Metric Campus Metric
Service to the Poor & Vulnerable Campus Goal 5.1%5.4%
Caring for those who need it most Timeframe Fiscal Year
Source: Consolidated Statistical and Ratio summary: YTD medicaid + Self Pay Percentage of Gross Patient Services Revenue
Coworker Engagement LOM Goal 61 percentile65
Being a great place to work Timeframe Once per Fiscal Year
Source: Organizational Engagement Percentile Rank by PCA
Physician Satisfaction LOM Goal 39 percentile36
Being a great place to practice medicine Timeframe Once per Fiscal Year
Source: Aggregate of four key drivers per HealthStream Physician Satisfaction Survey
Quality LOM Goal 75 percentile46.8
Delivering Excellent Care Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Patient Experience LOM Goal 75 percentileComing Soon!
Delivering Compassionate Care Timeframe Apr 2017 - Mar 2018
Source: CHI St. Vincent Inpatient Living Our Mission report published on the 1st of each month
Safety LOM Goal 75 percentile88.1
Keeping Everyone from Harm Timeframe Apr 2017 - Mar 2018
Source: CHI Living Our Mission Standard Report (reflects rolling 12 months)
Growth Campus Goal 12.55%-8.71%
Serving more people by growing our ministry Timeframe Fiscal Year
Source: Consolidated Statement of Operations: YTD variance % between current and prior year in Total Operating Revenue
Transformation LOM Goal 78, 557 Lives71,416
Creating Healthy Communities Timeframe Calendar Year
Source: Consolidated Statistical and Ratio summary; YTD Operating EBIDA margin
Quality and Safety Percentile Ranks are taken from the CHI LOM Report. This report is a rolling 12 months and may include data not applicable to FY18
Performance Period. Publication date: 12/21/2017 cpetrus
Source: Number of Lives Covered within Arkansas Health Network (SYSTEM LEVEL GOAL ONLY: N/A AT CAMPUS LEVEL)
Financials Campus Goal -36.72%-44.9%
Building a Sustainable Ministry Timeframe Fiscal Year
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