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Living Labs co-creating shared value Tuija Hirvikoski, PhD ENoLL | Laurea UAS Starting from ‘what is needed’ the Living Labs co-create solution based on ‘what is possible’ Digital Innovation for Greater Societal Impact | WIRE 2017 2016
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Living Labs co-creating shared value

Jan 22, 2018

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Page 1: Living Labs co-creating shared value

Living Labs co-creatingshared value

Tuija Hirvikoski, PhDENoLL | Laurea UAS

Starting from ‘what is needed’ the Living Labs co-create solution based on ‘what is possible’

Digital Innovation for Greater Societal Impact | WIRE 2017

2016

Page 2: Living Labs co-creating shared value

People, users

IdeasEnterprises Openness in

processes

Local/Regional flavor

Orchestrated ownership

The cooking pot (Living

Labs)

THE FIRE:

ØPublic – Private – Civic partnership

ØCreative commons

ØPrecommercial Public Procurement

BasedonBrorSalmelinEUCommissionDGInfso

Students

City/RegionasanInnovationEcosystem

Page 3: Living Labs co-creating shared value

The3OsStrategy

Theyearis2030- TheLab

“OpenSciencehasbecomearealityandisofferingawholerangeofnew,unlimitedopportunitiesforresearchanddiscoveryworldwide.Scientists,citizens,publishers,

researchinstitutions,publicandprivateresearchfunders,studentsandeducationprofessionalsaswellascompanies

fromaroundtheglobearesharinganopen,virtualenvironment,calledTheLab.”

3Os=OpenInnovation,OpenScience,OpentotheWorldENoLL=urban,ruralandvirtuallivinglabs

Page 4: Living Labs co-creating shared value

No more one-sided criteria (shoe size) for judging complex activities such as open RDI & RRI

https://s-media-cache-ak0.pinimg.com/236x/7c/2c/24/7c2c2420e9c27cc5fc82fc0591ae0eba.jpg

RolfWunderer:CinderellaBetweenRigorandRelevance(inIncentivesandPerformanceGovernanceofResearchOrganisations

Page 5: Living Labs co-creating shared value

Societal impact: each player takethe common perspective of seeing the whole picture and aiming to orchestrate all the resources a city or region is cable of mobilizing

5

VISIBLESIDEQuantitativemeasuringRDIfunding,numberof

jobs&Start-ups,growth,

Impactfactors

INVISIBLESIDEValues,socialinclusion,Sharedunderstanding,

CoherenceLongtermsustainable

developmentSelf-organisingsystems,

Serendipity

Citizen-DrvienInnovationAGuidebookforCityMayorsandPublicAdministration

Page 6: Living Labs co-creating shared value

ClosedInnovation

OpenInnovation

InnovationNetworksEcosystem

Centralizedinwardlookinginnovation

Ecosystemcentric,cross-organizational

innovation

Externallyfocusedcollaborativeinnovation

Page 7: Living Labs co-creating shared value

Organizations&communities

Physicalanddigitalspaces&places

TheindividualsTechnologies,sciences

&artsMaterialand

immaterialartefacts

InnovationmodesClosedinnovationOpeninnovation

Openinnovation2.0

Page 8: Living Labs co-creating shared value

UNIVER

SITY

–AN

ESSEN

TIAL

PAR

TOFTH

EOPE

NIN

NOVA

TIONFRA

MEW

ORK

?SatuLuo

jus1,Sam

iKau

ppinen

1,Ja

nneLahti1

1LaureaUniversityofA

ppliedSciences(FINLAND)

Ideas,concepts,porotypes,experiments,validation,prelaunch,launch,postlaunchPhaseI PhaseII PhaseIII PhaseIV PhaseV

Citizenscreateinitialserviceideas

Citizensindicatenewpublicserviceneed

Studentsetc.createnewserviceconcepts

Companyorstart-uputilizestheconcept Companyorstart-up

utilizestheconcept

Newservice

Boundaryofthepublicsector

Publicsector&citizensgivefeedback

Publicsectorprovideschallenges

Sharedunderstanding,sharedvision,sharevalueco-creation

Page 9: Living Labs co-creating shared value

PhaseI PhaseII PhaseIII PhaseIV PhaseV

Sharedmeanings,shearedunderstanding,sharedvision,sharedvalueco-creation

Challen-ges

Ideas Prototypingandexperimenting

Validating Pre-launch Launch Post-launch

Learning Citizens learning digital skills & user's ability to learn how to co-create and use technology (Barcelona, Helsinki)

TestBeds Experimenting with robots

LivingLabs Co-creating and use of digital services and platforms,

Showrooms Technology Library and Demo Visits

Transnatio-nalscalability

Make most of the DSM |Transnational Care Living Lab

Page 10: Living Labs co-creating shared value

EXAMPLE (Senegal)African Living Lab ISEG/UNIDAF

• Keytechnologyandservicestopromotedigitalcommunitiesandcitiesbridgingthegapbetweentechnologyanduserappropriation.

• Training,E-learningandcapacitiesbuildingforyoungpeople• Digitalmediaplatformtechnology• EHealthandtelemedicine

Page 11: Living Labs co-creating shared value

EXAMPLEs Citilab Cornellà: Edutec, Opensurf, SeniorLab & Laurea: Espoo co-creation by schools and companies

• citizenslearningco-creation, computerprogramminganddigitalskillstobecomeactiveparticipantinthetechnologyworld

• Empoweringalsochildrenandolderpeopleintechnologicalandco-creationskills

Page 12: Living Labs co-creating shared value

EXAMPLE Civil servants ideate, co-create and test new services for citizensimec: Gov-Lab

1)TheParkadvisorapplication:helpingdisabledpeoplefindaparkingspot2)TheHiApp:helpingrefugeestoprepareforthejobmarket3)DeelMijnData(sharemydata)andDigitaleVaccinatiekaart(digitalvaccinationpass)

Page 13: Living Labs co-creating shared value

EXAMPLE: WeLive H2020 (Laurea) e-governance & e-participation

Page 14: Living Labs co-creating shared value

EXAMPLE (Laurea) elderly people testing and piloting Robots and the Future Welfare ServicesHowhomecareworkersassesscarerobotsinhomecare?

Whatpossibilitieshomecareworkersseeatcarerobots?

…thenextstepistoPILOTcarerobotsJOINTLY WITHUSERSANDOTHERSTAKE-HOLDERS?

[email protected]

Page 15: Living Labs co-creating shared value

EXAMPLE Technology Library and showroom with demovisits

• supportsuser'sability tolearnhow tousewelfaretechnology

• support elderlypeople andtheirrelative'sindependentlivingathome usingdifferentelectricdevicesanddigitalsocialservices

• developourcompanies’customerorientedproductdevelopment

• encourageprofessionalsandstudentswelfaretechnologyusage andcommissioning

Page 16: Living Labs co-creating shared value

EXAMPLE Digital Single MarketTransnational Care Living Lab

• CrossCare:succesfulSMEsuportinstrumentusinglivinglabs

• SpinningPilotsProject:doyouwanttocooperatewithus?

• SEAS2Grow:SilverEconomyAcceleratingStrategiesToGrow

[email protected]@laurea.fi

Page 17: Living Labs co-creating shared value

“The Collaboratory” hypothesis

Could it be possible to generate a universalinnovation system open to every citizen, upon aFuture Internet?

[email protected]

Catlab’s network vision: helpingto build a first prototype of auniversal innovation system inthe digital era

Page 18: Living Labs co-creating shared value

Takeboldercollaborativebusinessandresearchbets!

Mediatorteamasanenabler:

facilitating,brokering,bridging,curating,

interpreting,organizing,messaging,reflecting…

DepartmentsresponsibleforEconomicDevelopmentPublic Procurement

Academia

Finance:publicandprivate

Businesses

3rdsector

PublicSector:

CitizensClients

UseyourcityorregionasaLivingLab for

-industrialandsocietaltransformation-marketcreating

innovation,-fastermarketaccess,-toattracttheneededmonetaryintellectual

capital

Hirvikoski,T.,Lehto,P.jaÄyväri,A.(2016).Sosiaali-,terveys- jahyvinvointipalveluidenkehittämis- jakokeilualustaKalasatamanterveys- jahyvinvointikeskuksenkontekstissa.RaporttiHelsinginkaupunginjaHelsinkiBusinessHubin toimeksiannosta.

Page 19: Living Labs co-creating shared value

ThankYou!Togetherwearestronger!• Laurea |www.laurea.fi|https://www.laurea.fi/en/research-development-and-innovations/laurea-living-labs• Yhteistyönvoimalla|https://www.laurea.fi/laurea/laurea-organisaationa/strateginen-liittouma-haaga-helia-laurea-

metropolia/international-projecttatami• PresidentofEuropeanNetworkofLivingLabs |http://www.openlivinglabs.eu/ |• OpenInnovationLuminaryAward2016 ,forOpenInnovationInfrastructureCreationhttps://ec.europa.eu/digital-

single-market/en/news/innovation-luminary-awards-ceremony-2016-open-innovation-20-conference• MemberoftheOpenSciencePolicyPlatform(OSPP)http://ec.europa.eu/research/openscience/index.cfm?pg=open-

science-policy-platform• ATT-kv-ryhmä|https://avointiede.fi/home• MemberofHorizoninterimevaluationexpertgroup(SwafS/RRI)

https://ec.europa.eu/programmes/horizon2020/en/h2020-section/science-and-society• Bridgingtheinvestmentgap:Howtotacklethechallenges?CommitteeofRegionOpinion

http://cor.europa.eu/en/events/Pages/investment-gap.aspx• MemberofEuropeanInnovationPartnershiponActiveandHealthyAgeing

https://ec.europa.eu/eip/ageing/home_en• MemberofUusimaa RegionalCoordinationCommittee |http://www.uudenmaanliitto.fi/en |

https://www.helsinkismart.fi/

Tuija.Hirvikoski(at)laurea.fi

.. with an eagle eye for a deeper understanding!