LIVING AND WORKING IN A RISKIER WORLD LIVING AND ... - FERMA · 5 SEMINAR 2014 PROGRAMME DAY 1 MONDAY 20 October 2014 OPENING 12.30 – 14.00 Registration & Networking Lunch Hall

www.ferma.eu

SQUAREBrussels Meeting Center

BRUSSELS, BELGIUM20-21 October 2014

SEMINAR 2014

LIVING AND WORKING IN A RISKIER WORLDEDUCATION – INNOVATION – DIVERSITY

FINAL PROGRAMME

SQUAREBrussels Meeting Center

BRUSSELS, BELGIUM20-21 October 2014

LIVING AND WORKING IN A RISKIER WORLDEDUCATION – INNOVATION – DIVERSITY

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The Seminar Committee would like to thank the following for their contributiontowards the success of the event.

Thank you to our Sponsors

FERMA Benchmarking Survey & Seminar Sponsors

FERMA Seminar Sponsors

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I am delighted to welcome you to the FERMA Risk Management Seminar and the celebrations forthe 40th anniversary of FERMA here in Brussels, the home of FERMA and the heart of Europe.

This year, FERMA will publish its first European Risk and Insurance Report based on the results ofour European Risk Management Benchmarking Survey. This important report will form the basis ofdiscussions at the Seminar and among members of our national associations, especially on our keythemes: education, innovation and diversity.

The Seminar is a unique opportunity for sharing views on risk issues and networking in a closeenvironment with risk management and insurance professionals. I believe the next two days willprovide valuable information, practical ideas and future contacts.

Yours sincerely,

Julia GrahamFERMA President

Brussels, Belgium — 20 -21 October 2014

SEMINAR 2014 Welcome

Join FERMA direct

Applications are now open for individual and corporate membership and FREE during the first year. Any risk andinsurance manager who is not eligible to join a FERMA member association with an interest in European riskscan apply. Direct members get:p Free registration at the FERMA Risk Management Seminarp Reduced rates for the FERMA Risk Management Forump Access to the FERMA General Assemblyp Access to FERMA’s working groups on specific projectsp Information about European regulation and potential to provide commentp High level networking with other risk professionals

For more information, visit : www.ferma.eu

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SEMINAR 2014

PROGRAMME DAY 1

MONDAY 20 October 2014

OPENING12.30 – 14.00 Registration & Networking LunchHall 1

14.00 – 14.15 Welcome Opening Cooper Hall Julia Graham, DLA Piper, President of FERMA

RISK MANAGERS ROUND TABLE PART I & II 14.30 – 15.15 Closed Risk Managers Round Table Discussion Part IHall 100

p Insurance Role, Moderator : Helen Pope, TEXCO

p Digital risks & opportunities, Moderator : Chris McGloin

p Risk management creator of business value, Moderator : Dirk Wegener,DEUKONA Versicherungs-Vermittlungs GmbH

p Captives, Moderator : Edwin Meyer, Arcelor Mittal

p Cat Nat, Moderator : Alessandro De Felice, Prysmian

p Compliance, Moderator : Marie Gemma Dequae, Scientific Adviser FERMA

p ERM best practices, Moderator : Michel Dennery, GDF Suez

p Claims management, Moderator : Stéphane Rousseau, MSIG

p Internal audit versus risk management, Moderator : Jo Willaert, AGFA GEVAERT

p Supply chain, Moderator : Ole Nyborg, Vestas Wind Systems

p Political risks, Moderator : Gaëtan Lefèvre, CMI Group

p Crisis Management, Moderator : Annemarie Schouw, Tata Steel

p What to expect from the review of the Environmental Liability Directive in 2015?Moderator : Carl Leeman, Katoen Natie

p Increased financial and non-financial transparency: added value of the RiskManager in the annual reporting, Moderator : Julia Graham, DLA Piper,President of FERMA

p Master class on radical and practical reform of the London Market,Moderator : Alexandre Oddy, Herbert Smith Freehills

15.15 - 16.00 Closed Risk Managers Round Table Discussion Part II Hall 100 Same sessions and moderators as in part I

16.00 - 16.15 Closed Risk Managers Round Table Discussion Reporting Hall 100 Facilitator : Christoph Raudonat, Valo Business Consulting

16.15 – 16.45 Networking BreakHall 1

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EUROPEAN RISK & INSURANCE REPORT16.45 – 17.30 Part 1 : Risk Manager’s Profile Cooper Hall Moderator : Julia Graham, DLA Piper, President of FERMA

Speakers : Sebastien Rimbert, EY – Senior ManagerKadidja Sinz, XL Group - Regional Manager Continental Europe& Country Manager France

17.30 - 17.40 Closing Day 1 Cooper Hall Florence Bindelle, Executive Director

19.30 – 23.00 FERMA's 40th Anniversary DinnerBozar

PROGRAMME DAY 2

TUESDAY 21 October 2014

OPENING08.30 – 09.00 Welcome CoffeeHall 1

09.00 – 09.15 Opening Day 2 Cooper Hall

KEYNOTE09.15 – 10.00 Climate & businesses: challenges & opportunitiesCooper Hall Keynote speaker : Jesper Theilgaard, Meteorologist and TV Broadcaster

EUROPEAN RISK & INSURANCE REPORT10.00 – 10.45 Part 2 : Risk Environment and Perspectives Cooper Hall Moderator : Michel Dennery, GDF Suez – Vice President of FERMA

Speakers : Francis Miard, EY - PartnerJohn Scott, Zurich - Chief Risk Officer

10.45 – 11.30 Networking BreakHall 1

EUROPEAN RISK & INSURANCE REPORT11.30 – 12.30 Part 3 : Leveraging insurance to optimize Risk Management Cooper Hall Moderator : Cristina Martinez, Campofrio - Corporate Risk Management Director

Speakers : Stéphanie Augustin, AXA Corporate Solutions - Head of Marketing(Management & Strategy)Jochen Koerner, Marsh - Managing Director - Sales Leader for ContinentalEurope,CIS & Turkey

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12.30 – 14.00 Networking LunchHall 1 Don’t miss the Bellini aperitif offered by Venice Convention Bureau

EUROPEAN RISK & INSURANCE REPORT14.00 – 14.45 FERMA Survey Round Tables

Meeting Studio Part 1 : Risk Manager’s Profile211-212 Moderator : Julia Graham, DLA Piper – President of FERMA

Helle Friberg, Hempel A/S, Group Risk & Insurance ManagerDominique Pageaud, EY – PartnerKadidja Sinz, XL Group - Regional Manager Continental Europe &Country Manager FranceErik Hartkoren, XL Group – Regional Manager Benelux Insurance

Meeting Studio Part 2 : Risk Environment and Perspective213-214 Moderator : Michel Dennery, GDF Suez – Vice President of FERMA

Marie Gemma Dequae, FERMA, Scientific AdvisorFrancis Miard, EY - PartnerJohn Scott, Zurich - Chief Risk OfficerAlain Wijnants, Zurich Insurance Group - Chief Executive Officer

Meeting Studio Part 3 : Leveraging insurance to optimize Risk Management215-216 Moderator : Cristina Martinez, Campofrio - Corporate Risk Management Director

Regis Demoulin, AXA Corporate Solutions,Chief Commercial OfficerPaul Lowin, AXA Corporate Solutions UK, Regional Commercial ManagerJochen Koerner, Marsh - Managing Director - Sales Leader for Continental Europe,CIS & TurkeyDominique Coppens, Marsh - Managing Director and Placement & Advisory Leader

14.45 – 15.30 Networking BreakHall 1

15.30 - 16.30 FERMA Survey Round Table Reporting Cooper Hall Moderator : Christoph Raudonat

ASSOCIATION PANEL16.00 – 16.45 World PerspectivesCooper Hall Moderator : Julia Graham, DLA Piper, President of FERMA

Speakers: Helen Pope, TEXCO, President of AirmicSheraleen Morland, Nedbank, President of IRMSAFranck Baron, International SOS, President of PARIMACristiane Alves, Companhia Siderurgica Nacional, President of ABGR

16.45 - 17.00 Closing Cooper Hall Julia Graham, DLA Piper, President of FERMA

Alessandro De Felice, Prysmian, Vice President of FERMA

A dedicated team of 80 professionals in France

An integrated network active in over 140 countries

Recognized skills in risk management, internal control, internal audit and governance

Together, let’s improve management of your risks for a sustainable performance

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Cristiane ALVESInsurance ManagerCompanhia Siderúrgica Nacional

Cristiane Alves is a lawyer and has been working with Risk Management and Insurance formore than 20 years. She started her career in 1990 at Pirelli Group, which was her“professional school”. In 2003 she became Risk Manager of Telecom Italia Mobile in Brasil.In 2008 she returned to Pirelli Group as Risk Manager for Latin America where she remaineduntil the last July. Since August 1st 2013, Cristiane has assumed the Insurance Departmentof a huge Brazilian company called CSN (Companhia Siderurgica Nacional) which the mainbusiness is steel and mine.

Cristiane is also the current President of ABGR, the Brazilian risk managers association and she is also member of theBoard Director of ALARYS, the Latin American Risk Managers Association and represents both associations at IFRIMA.

Stéphanie AUGUSTINHead of Marketing (Management & Strategy)AXA Corporate Solutions

Head of Marketing (management & strategy) at AXA Corporate Solutions since 2009,Stéphanie Augustin joined the company in 2005 as Senior Liability Under writer(GL,Professional Liability) of international programmes.

Stéphanie has been evolving in the insurance business (broker firms/insurance companies)since the beginning of her career in 1993, specializing in Liability for large accounts (CGL,Professional Liability, Environmental Liability) in terms of underwriting, setting up ofinternational programs, reinsurance and claims.

Frank BARON Group General Manager Risk Management & InsuranceInternational SOS Singapore

Franck Baron is the Group General Manager, Risk Management & Insurance at InternationalSOS Singapore, a role he held since September 2011. Franck brings a wealth of experiencein risk management having held a number of senior executive positions in the field. Prior tohis current role, his previous work experience include stints at AXA Corporate Solutions –Global Business Development, Risk Consulting; Firmenich as the Vice-President of RiskManagement and Insurance and The Danone Group, Director, Risk Management.

He has held in many positions on public sector and private boards and committees such as – the Chairman of PARIMA(Pan Asian Risk & Insurance Management Association) and the Vice-President, Board Member of the AMRAE (FrenchRisk Management Association), a role he held until December 2003. In April 2007, Franck was awarded “EuropeanRisk Manager of the year” in the Strategic Risk Annual Awards.

SPEAKERS AND MODERATORS PLENARY SESSIONS

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Florence BINDELLEExecutive Director

Florence Bindelle is responsible for the management of the daily activities of FERMA,including relations with the European Commission and other European organisations,communications and organisation of events. She joined FERMA in 1999 after two years inthe Brussels office of Mapfre Re on liability portfolio management and treaty analysis andtwo years of legal training.

Florence has a degree in law and a post-graduate degree in law and economics.

She also holds a certificate in risk management. She speaks fluent French, Spanish andEnglish and good Dutch.

Dominique COPPENSManaging Director and Placement & Advisory LeaderMarsh

In her function, Dominique coordi nates market relationships with strategic insurance partnerslocally and internationally.

Dominique joined Marsh in 1990; she is the founder of the FINPRO department in Belgium(1996). She has since held several strategic positions, including that of FINPRO PracticeLeader for Belgium and Luxemburg. Dominique holds a degree in Law from the UniversitéLibre de Bruxelles, as well as several industry certifications (FSMA).

Alessandro DE FELICEVice President of FERMAGroup Risk ManagerPrysmian

In addition to his role as Group Risk Manager for high technology cables and systemscompany Prysmian in Milan, Alessandro De Felice is Managing Director of the company’sDublin-based captive. Previously, he was risk manager EMEA at Pirelli and spent five yearsworking for Marsh.Alessandro is a board member of the Italian association ANRA and Vice President of FERMA.

Regis DEMOULINChief Commercial OfficerAXA Corporate Solutions

In addition to his role as Chief Commercial Officer, Régis Demoulin is Head of InternationalNetwork and Partnerships of AXA Corporate Solutions and since 1996 a member of itsexecutive committee.

His career has been dedicated to international corporate risks and marine and aviationbusiness.

Régis is a graduate in law and political sciences.

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Michel DENNERYVice President of FERMADeputy Chief Risk Officer, Audit & Risks DivisionGDF Suez

Michel Dennery is a civil engineer by background with an operational managementexperience of more than 20 years in gas and electricity networks, working for EDF and GDFSUEZ. He also served as the head of media relationships as well as the purchase andprocurement departments of EDF.

Michel has led the risk management department of GDF SUEZ since 2006, before themerger of both companies. In addition to his role of Vice President in FERMA, he is past president of CARM, the Frenchassociation of associates in risk management.

Marie Gemma DEQUAEScientific AdvisorFERMA

Marie Gemma Dequae is promoting good risk management and risk culture as boardmember and member of audit committee in boards of several Belgian companies, afterbuilding risk management and managing risks for over 20 years in a large Belgianmultinational.

She’s advising FERMA after being president and board member for several years, and isstill active in the Belgian Association of Risk management (BELRIM) after being president

for more than 10 years. She’s also a member of the stakeholder group IRSG (Insurance and Reinsurance StakeholderGroup) of EIOPA (European Insurance and Occupational Pension Agency) in Frankfurt (since October 2013). Aside ofall those activities she teaches on ‘risk governance and risk management’ topics and has a PhD in Applied Economicsfrom the Catholic University of Leuven (K.U.Leuven) and a Master in Insurance Law and Economics of the U.C.Louvain.

Helle FRIBERGGroup Risk & Insurance Manager Hempel A/S

Helle Friberg has been working for the international Danish paint producer, Hempel, the last14 years with responsibility for insurance. During the past several years she has also beenheading the development and implementation of enterprise risk management in the Hempelgroup as well.

Helle is a FERMA board member and a former vice president of the Danish risk managementassociation, DARIM. She received her insurance education at the Danish InsuranceAcademy and in 2009 she added associate in risk management (ARM).

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Julia GRAHAMPresident of FERMADirector of Risk Management and Insurance – DLA Piper

Julia is the Director of Risk Management and Insurance at DLA Piper, the global law firm,where she is responsible for the development and delivery of the Firm's International RiskManagement Strategy and Framework and the Firm's risk financing solutions.

The Firm takes an enterprise approach to managing risk.

Risk financing solutions include the design and procurement of insurance and associatedrisk financing needs for all classes of risk including professional liabilities, property, casualty,health and benefits.

Julia is a member of the Firm's Risk Committee and a Director of the Firm's Captive insurance company. She alsoholds a number of external Non-Executive Director appointments.

Julia has over 35 years' experience in managing risk, compliance and insurance. She is a Fellow of the CharteredInsurance Institute, a Chartered Insurer and Chairman of the Panel of Judges for the 2014 British Insurance Awards.She is a fellow of the Business Continuity Institute, a UK expert member and FERMA Liaison on the Technical Committeeand Working Group for the development of ISO 31000, the risk management standard. She is Chair of the Risk Panelfor the Managing Partner Forum, a past Chairman of AIRMIC and a Board member and President of FERMA.

Erik HARTKORENRegional Manager Benelux, Insurance – XL Group

Erik Hartkoren is responsible for managing XL Group’s insurance business in the BeneluxRegion, identifying financial solutions for the global risks of multinational companies. Mr.Hartkoren joined XL Group in 2007 bringing over twenty years’ experience in loss controlengineering and commercial/industrial and international Property & Casualty riskmanagement.

Prior to joining XL Group, Mr. Hartkoren was Director Allianz Global Risks Netherlands(AGRN) from 2003 to 2007. Earlier in his career, he was responsible for the global operationalrisk management/risk consultancy sector of the Allianz Group called Allianz Global Risks

(AGR). In 1993, he launched Allianz Risk Consultants B.V. (ARC), an independent Risk Mana gement and RiskConsultancy unit, servicing International Corporate clients and the global Allianz organization.

Mr. Hartkoren holds a Bachelor’s degree in Mechanical Engineering from the HTS Amsterdam, The Netherlands. Hespeaks Dutch, English and German and is located in Amsterdam, The Netherlands

Jochen KOERNERManaging Director - Sales Leader for Continental Europe,CIS & Turkey European Executive Board Member – Marsh

Jochen started his career with Marsh in 1997 in the Multinational Client Services practice,and gained in-depth expertise in risk management and technology over the upcoming years.He has over 15 years of experience advising multinational organizations on risk andinsurance topics. In 2005 Jochen was appointed Regional Leader for Mid-Germany; he hasbeen a Member of the German Executive Board since 2009.

Jochen brings to the table extensive expertise in risks associated to a multinational businessenvironment, coupled with in-depth knowledge of analytics tools and of the insuranceindustry.

He holds a Diplom-Kaufmann from Würzburg University Frankfurt, as well as an MBA fromAshridge Management College, UK.

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Gaëtan LEFEVREChairman of BELRIMGroup Risk & Insurance ManagerCMI Group

Gaëtan is an engineer by background having qualified as a civil mining engineer at theUniversity of Liège. He studied management and administration at the Catholic Universityof Louvain and risk and insurance management at the University of Mons.

Before joining Group CMI, Gaëtan worked in engineering and production for Group Lhoist.He then joined Insurance Company AG and held various roles linked to corporate risksbefore moving to Group InBev as risk and insurance manager for BeNeLux and France. Hejoined Group CMI in 2007.

Carl LEEMANChief Risk OfficerKatoen Natie

Carl Leeman is in charge of Risk Management within the Katoen Natie group covering morethan 150 legal entities.

His responsibilities are amongst others operational contracts, legal issues, claim handling,safety, security, insurance and environmental issues. He does coordinate those on aworldwide basis.

He is vice president of Belrim (Belgian Risk Management Association), Board member of FERMA (European RiskManagement Association) and chairman of IFRIMA (Interna tional Risk management Association).

He wrote a number of articles in Newspapers and Magazines. He addressed national and international conferencesand teaches in several Risk Management and Crisis Management programs.

He Studied at the Nautical College in Antwerp, and holds degrees in Risk Management, Marketing, Forwarding andInsurance Brokering.

Before being appointed as CRO he has been active as Risk Manager, Claims Manager and surveyor.

Paul LOWINRegional Commercial ManagerAXA Corporate Solution UK

Paul began his career in 1976 working for Guardian Royal Exchange in Ipswich. In the 20plus years spent with GRE Paul garnered a wide range of experience through numerousand varied roles in both Regional and Head Office locations including Household and PrivateMotor Underwriting, Claims Handling, Product Development and Marketing, CommercialUnderwriting, Strategic Planning and Communications.

Subsequent to the AXA Group’s acquisition of Guardian Insurance, Paul moved to AXAGlobal Risks as Head of UK Communications. Since that time his career with AXA has embraced management rolesin both Finance/Management Information and Relationship Management.

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Cristina MARTINEZCorporate Risk Management DirectorCampofrio Food Group

Cristina Martinez is an actuarial professional with more than 12 years’ experience inmanagement and business. Before joining Campofrio Food Group, she worked in theaviation sector as risk manager for Iberia Airlines.

Her responsibilities include the definition and implementation of the overall risk and insurancemanagement strategy across the group in eight European countries.

She has been member of the FERMA board since 2008 and leads projects such as 2012and 2014 FERMA Benchmarking Survey. She also is a founder of the Spanish riskmanagement association IGREA.

Chris McGLOINChris is the immediate past chairman of Airmic and is the current chair of Airmic’s insurancesteering group which is responsible for insurance strategy and actions within theorganisation. In this role there has been considerable focus on emerging and developingrisks including those relating to cyber exposures and solutions.

For the last 8 years he has been the risk manager for Invensys where he has beenresponsible for developing and implementing the Enterprise Risk Management, globalInsurance and associated Loss Control programmes for this engineering technologycompany. He also served as a director on the Board of the Invensys captive.

Previously Chris worked first as an underwriter with Royal Insurance and then moved intorisk management and broking first with Sedgwick and then with Aon.

Edwin MEYERGeneral Manager, Risk and Insurance ManagementArcelor Mittal

In this capacity Edwin has global responsibility for setting Arcelor Mittal’s insurable riskstrategy, developing standards and procedures as well as worldwide implementation.

An engineer by education he started his career with the insurer Industrial Risk Insurer inMilwaukee, USA, where he followed his HPR loss prevention training. He subsequentlyworked in Europe where he became IRI’s Manager for Europe, Middle East and Africa.Thereafter he joined the insurance broker Sedgwick in Amsterdam, The Netherlands, with

responsibility for implementing Sedgwick’s European Risk Management Services strategy and later moved to Cologne,Germany, as a Managing Director with responsibility for the Sedgwick Global Client segment. Once again he changedback to the insurer side of the business becoming Country Manager for St Paul International Insurance Company inThe Netherlands. This was followed by joining the insurance broker Marsh becoming a Managing Director of MarshInc. responsible for the global client segment Risk Management Practise in The Netherlands.

Throughout his career Edwin has been working internationally with a focus on risk management and insurance servicingthe needs of global clients. He has been a director of various Captive insurance companies in various territories and nowhandles ArcelorMittal’s Captive. He is the Chairman of the Insurance Committee of the Wirtschaftsvereinigung Stahl inGermany, Chairman of the board of the Insurance Committee of the German Industry Association (BDI), a board memberof DVS the German Risk Manager Association, a board member of FERMA and a member of M 200. He is an InseadAlumnus having attended the Advanced Management Program in 1992.

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Francis MIARDPartnerEY Advisory

Francis MIARD is a Chartered Accountant and joined EY’s Risk and Management activitiesin 2013. Graduated from Université Paris Dauphine, he started his career in 1989 at ArthurAndersen, before joining Protiviti in 2002 in order to develop the office in Paris. FrancisMIARD is specialized in internal audit and risk management. He serves clients from publicand private sectors (retail industry, IT services and chemicals/ cosmetic industries).

Sheraleen MORLANDGeneral Manager of Enterprise-wide Risk ManagementNedbank

Sheralee has over 25 years of accumulated experience in governance related roles of internalauditing and risk management in banks, asset management, insurance, and miningorganisations. She is currently General Manager of Enterprise-wide Risk Management atone of South Africa’s banks – Nedbank.

Sheralee has delivered several papers at governance and risk conferences, regularly chairssuch events and is frequently approached by governance workers for insights into best

practise in risk management. She is the President of The Institute of Risk Management of South Africa (IRMSA) andthis year they will celebrate the revised Risk Management Guideline; the introduction of registered qualifications and,the professionalisation of risk practitioners with board exams that are being developed.

Ole NYBORGVice President, Head of Group Risk ManagementVestas Wind Systems

As Head of Group Risk Management at Vestas Wind Systems A/S, Ole Nyborg isresponsible for the Group’s Risk Transfer and Insurance Procurement, Enterprise RiskManagement, Business Continuity, Crisis Management, Corporate Security and CorporateSocial Responsibility.

Nyborg, a Danish national started his career in Insurance with Tryg in Denmark. In his 27years in the industry he also worked in Prague, Paris and London for AIG and RSA. Nyborg

joined Vestas in 2010 as Group Risk Management Director, before becoming head of the company’s entire riskmanagement functions worldwide.

Vestas is the only global energy company dedicated exclusively to wind energy, as shown by superior cost-effectivewind technologies, products and services.

Vestas started producing turbines in 1979 and has since gained a market-leading position with more than 60 GW ofinstalled wind turbines, comprising close to 19% of total global capacity.

Ole Nyborg has been a board member of the Danish Risk Management Association DARIM since 2012.

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Alexander ODDYPartnerHerbert Smith Freehills LLP

Alexander Oddy is a partner in the London office of international law firm Herbert SmithFreehills LLP. He has a broadly based practice including all aspects of insurance coveragedisputes, commercial litigation and contentious regulatory investigations. He leads the firm'salternative dispute resolution practice. Alex specialises in insurance coverage forpolicyholders with a particular focus on energy and natural resources sector and in relationto financial institutions. A solicitor advocate (Higher Courts Civil Proceedings), Alexander is

also accredited as a mediator by the UK Centre for Effective Dispute Resolution.

Alexander jointly leads Herbert Smith Freehills' work as a Preferred Service Provider on insurance law issues to AIRMIC.He has assisted AIRMIC and its members by drafting technical guides on legal developments in the UK and policyclauses to enhance coverage in the London market.

Dominique PAGEAUDPartner EY & Associé

In charge of Business Consulting Advisory, Dominique Pageaud started his career as aChartered Accountant at the external audit department. His field of competencies is broad:financial and organizational diagnostics, governance issues, internal audit, risks mapping,risks management, internal control, processes performance review, etc. He is also memberof the scientific comity of AMRAE and teaches at CEFAR. Moreover, Dominique Pageaudhas a good knowledge of Government and Public Sector (GPS) as he ensures thedevelopment of the account Ministère de la Défense within EY and was responsible forGPS’s activities for France in the past.

Helen POPEHead of Insurable RiskTESCO

Helen Hayden joined Tesco as Head of Insurable Risk in 2012 after 8 years as the GroupInsurance and Risk Manager at Prudential. She has worked for over 20 years in theinsurance industry mainly as an in-house insurance risk management specialist but spent ashort time in an insurance broking role. Ms Hayden is an Associate of the CharteredInsurance Institute and Institute of Risk Management, the 2nd Deputy Chairman of Airmicand is leading the initiative on behalf of European insurance and risk managers to simplifythe purchase of global insurance.

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Christoph RAUDONATVALO Business Consulting

Christoph Raudonat is a management professional and independent consultant, focusingon change and reputation management, communication and leadership development. Chrisis also the Director of the European Society of Association Executives (ESAE), a non-profitorganization with the goal to provide research, education and networking opportunities forassociation professionals.

Coming from The World Bank, leadership, organizations and behaviour have been the mainfocus areas of his work and research during the past years. Chris is a frequent speaker atindustry events and holds several Masters degrees in Social Psychology, Law andEconomics as well as an MBA from Henley Business School.

Sebastien RIMBERTSenior ManagerEY Advisory

Senior Manager at EY Advisory, Sebastien RIMBERT is specialized on risks management,internal control, internal audit, governance issues. He also works on missions aboutmanagement and control structuration, as well as missions related to risk managementevaluation. Furthermore, Sébastien Rimbert participates to different workshops/surveys onrisks management, mainly at AMRAE and FERMA.

Stéphane ROUSSEAURM Senior ConsultantP&C CHIEF UNDERWRITER MSIG EUROPE

Stéphane has been Risk manager and insurance coordinator for Solvay Business Groupand also worked as internal Consultant for Trade Marine Transportation business over allproduct lines. He joined UPS Europe SA. as Regional Risk Manager in charge of the non-Americas and was a key actor in the launching and profitable development of the FortisCorporate Insurance, leading the successful project of commercial Marine and non-Marinebusiness in France. He also fulfilled a major role in the sale of FCI to AMLIN P&C, launchingAMLIN France. Finally, as Crisis Manager, successful turn-around of AMLIN (ex FCi ) Marinebusiness.

After several assignments as Consultant in the Insurance and Reinsurance sectors,Stéphane joined MSIG Europe as Chief P&C and Marine business Underwriter.

Protecting the business you love is easier when you have a clear view of what might affect it. My Zurich is an online portal that gives you 24/7 access to real-time claims data, the status of your policies and wordings, including benchmarking for risk engineering data, in a transparent way.

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ZURICH INSURANCE.FOR THOSE WHO TRULY LOVE THEIR BUSINESS.

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YOUR RISKS FROMONE PLACE.

This is intended as a general description of certain types of insurance and services available to qualified customers through subsidiaries within the Zurich Insurance Group, as in the US, Zurich American Insurance Company, 1400 American Lane, Schaumburg, IL 60196, in Canada, Zurich Insurance Company Ltd (Canadian Branch), 100 King Street West, Suite 5500, PO Box 290, Toronto, ON M5X 1C9, and outside the US and Canada, Zurich Insurance plc, Ballsbridge Park, Dublin 4, Ireland (and its EEA branches), Zurich Insurance Company Ltd, Mythenquai 2, 8002 Zurich, Zurich Australian Insurance Limited, 5 Blue St., North Sydney, NSW 2060 and further entities, as required by local jurisdiction. Certain coverages are not available in all countries or locales. In the US, risk engineering services are provided by The Zurich Services Corporation.

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Annemarie SCHOUWRisk & Insurance ManagerTata Steel

Annemarie Schouw, has been a member of the NARIM board for two years. As from June2012, she has been appointed president of the board during the NARIM Congres whichwas held in The Hague. Annemarie has studied Mining Engineering at the TechnicalUniversity in Delft, the Netherlands. After working in the dredging and automotive industryshe became involved in the risk and insurance industry over 10 years ago. She worked asa risk engineer for a broker and a bank. Now she is working for Tata Steel since 2008.

John SCOTTChief Risk OfficerZurich Global Corporate

John Scott is Chief Risk Officer for Zurich Global Corporate. He joined Zurich in 2001becoming Head of Risk Insight in 2007 and took on his current role in 2009. John leads theglobal, regional and local implementation of the Group’s enterprise risk managementstrategy across Zurich’s Global Corporate business.

A graduate of Oxford University, with a PhD in geology from Aberystwyth University, John'searly career was in the upstream oil & gas industry, where he gained wide-ranging

international experience with BP. In 1995 he gained his MBA at Cranfield and joined BOC, as a key member of theGroup Strategy & Planning team, and then later became General Manager of BOC’s Edwards business division.

John is a member of the Institute of Directors in the UK and is a contributor to the World Economic Forum GlobalRisks Report 2014.

Kadidja SINZRegional Manager ContinentalEurope & Country Manager France XL Group

Kadidja Sinz is XL Group’s Regional Manager Continental Europe in the Insurance segment’sDistribution and Network function. In this regional role she leads a team of Country Managersand Client Relationship Managers in Austria and Central/Eastern Europe, Benelux, France,Germany, Italy, Nordic and Switzerland. Ms. Sinz is based in Paris and she also holds therole of Country Manager France.

Ms. Sinz has more than 25 years of experience in the European and French insurance markets. She joined XL Groupin 2011 from Ace Europe, where her last role was Distribution and Customer Relationship Manager for Europe.Previously she held various management roles at AIG Europe in Paris and Chubb France.

Ms. Sinz holds a TRIUM Global Executive MBA jointly issued by the NYU Stern, London School of Economics andHEC Paris universities.

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Dirk WEGENERManaging DirectorDEUKONA Versicherungs-Vermittlungs GmbH

Dirk Wegener is an insurance professional with more than 20 years’ experience in theindustry. Initially, he started his career as an underwriter for Third Party Liability insuranceand moved on to an insurance brokerage which is part of the financial services arm of aglobal automotive company headquartered in Germany. At the end of this stage he wasresponsible for the corporate insurance risk management of this company until 2012.Currently, he is Global Head of Corporate Insurance of Deutsche Bank Group. In this role

he is responsible for the risk transfer of all operational risks of this group and manages DEUKONA GmbH, in-houseinsurance broker of Deutsche Bank operating in Germany, United Kingdom & Italy and insurance captives domiciledin Luxemburg and USA.

Dirk is member of the Management Board of bfv, the German association of in-house brokers, since 2008.

Alain WIJNANTSChief Executive OfficerZurich Insurance Group

Alain Wijnants is the Chief Executive Officer for Zurich Global Corporate in the BeNeLux. Inhis role, Alain leads the strategy and business development for the Zurich Global Corporatebusiness in the region. He has over 10 years’ experience in identifying and exploitingbusiness opportunities and developing lines of business strategy in a fast paced internationalenvironment.

A graduate of Antwerp University, with a Masters in Law, Alain’s early insurance career wasfocused on the Financial Lines business, where he gained a wide-ranging international experience with AXA, CHUBB,AIG and CNA insurance, until 2007 when he took up his current role with Zurich Insurance Group.

Johan WILLAERTVice President of FERMACorporate Risk ManagerAgfa Corporate Center

Jo Willaert is in charge of the design of worldwide enterprise risk management and insuranceprogrammes for imaging solutions group Agfa-Gevaert.

A law graduate, he spent the first part of his career in broking with companies whicheventually became part of Marsh and later with Aon. He joined Agfa-Gevaert in 2001.

He is a board member of the Belgian risk management association BELRIM and vicepresident of FERMA.

www.ferma.eu

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FERMA – The Federation of European Risk Management Associations (FERMA) brings together 22 national risk management associations in 20 European countries. FERMA has 4,300 individual members representing a wide range of business sectors from major industrial and commercial companies to financial institutions and local government bodies. Their members play a

crucial role for their organisations with respect to the management and treatment of complex risks and insurance issues.

Member associations are from the following countries: Belgium (BELRIM), Czech Republic (ASPAR CZ), Denmark (DARIM), Finland (FinnRiMa), France (AMRAE), Germany (DVS/BfV), Italy (ANRA), Luxembourg (ALRIM), Malta (MARM), Netherlands (NARIM), Norway (NORIMA), Poland (POLRISK), Portugal (APOGERIS), Russia (RusRisk), Slovenia (SI.RISK), Spain (AGERS and

IGREA), Sweden (SWERMA), Switzerland (SIRM), Turkey (ERMA) and United Kingdom (Airmic).

Avenue de Tervueren 273 /B12,1150 Brussels, BelgiumPhone: +32 2 761 94 32Fax: +32 2 771 87 20

SEMINAR 2014

www.ferma.eu